Hotel Bucaramanga Plaza

Hotels
6.1 (25 reviews)
Calle 56 # 17A - 77 , Bucaramanga , co

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Tour desk
Concierge service
Grocery deliveries
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Ubicación
Personal, muy servicial
El precio
Cons:
El servicio de restaurante
Atención del personal a la hora de mi llegada
La atención al cliente
Cuarto sucio
Cama incómoda
Demasiado ruido

Categories

Cleanliness
3.85
La atención al cliente de la chica que nos recibió muy mala, el cuarto se veía sucio y la cama nada cómoda.
Service
7.35
Personal, muy servicial.
Location
7.85
La ubicación.
Room Quality
4.85
Demasiado básica, no cuenta ni con una silla ni una mesa para trabajar.
Amenities
8.35
Standard quality for this hotel tier.
Value for Money
6.85
Si lo justo por el precio.
Food and Beverage
3.85
El servicio de restaurante, No tiene.
Overall Experience
5.85
Standard quality for this hotel tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 07:09

Property Description

Luxurious Accommodations
Hotel Bucaramanga Plaza offers elegantly furnished rooms equipped with modern amenities including cable TV and comfortable bedding for a relaxing stay.

Convenient Facilities
Enjoy the convenience of a 24-hour front desk, tour desk, luggage storage, and a vending machine at your disposal, ensuring a seamless and stress-free experience during your stay.

Ideal Location
Situated in Bucaramanga, our hotel is strategically located just 35 km from Via del Teleferico and a short 45-minute drive from Palonegro International Airport, making it a perfect choice for travelers seeking comfort and accessibility.

Book your stay at Hotel Bucaramanga Plaza now for a delightful and hassle-free experience.

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6.1
Based on 25 reviews
Cleanliness: 3.85
Service: 7.35
Location: 7.85
Room Quality: 4.85
Amenities: 8.35
Value for Money: 6.85
Food and Beverage: 3.85
Overall Experience: 5.85
R
Rafael • couple • co
1
pesima
Pros:

nada pesimo servicio y atencion al cliente

Cons:

no me garantizaron la reserva y no tenian disponibilidad cuando llegue

2026-01-22 • via Nuitee
C
Claudia • solo_traveller • co
6
aceptable
Pros:

el precio

Cons:

Mi habitación estaba hacia la calle hay demasiado ruido. Es una habitación demasiado básica, no cuenta ni con una silla ni una mesa para trabajar.

2026-01-20 • via Nuitee
B
Betsy Juliana • couple • co
2
Cons:

La atención al cliente de la chica que nos recibió muy mala, el cuarto se veía sucio y la cama nada cómoda

2026-01-20 • via Nuitee
K
Karol Ximena • family_with_children • co
8
2026-01-19 • via Nuitee
M
Martha Patricia • couple • co
9
Pros:

El buen trato y la atención del personal

Cons:

No tengo comentarios al respecto

2026-01-17 • via Nuitee
A
Andrés • solo_traveller • co
8
2025-12-31 • via Nuitee
M
mora gutierrez • couple • co
1
2025-12-18 • via Nuitee
J
jose • extended_group • co
9
Satisfecho
Pros:

La ubicacion

Cons:

El servicio de restaurante, No tiene.

2025-12-17 • via Nuitee
G
González • family_with_children • co
8
Pros:

Ubicación

Cons:

Atención del personal a la hora de mi llegada

2025-12-14 • via Nuitee
J
Juan carlos • couple • co
9
Pros:

Si lo justo por el precio

2025-12-04 • via Nuitee
V
Varon • solo_traveller • co
8
Pros:

Personal, muy servicial

2025-11-26 • via Nuitee
M
Miguel • group • us
7
Good
2024-08-12 • via Nuitee
A
Abrahan • solo traveller • co
4
Disappointing
Pros:

None

Cons:

Beds

2024-07-24 • via Nuitee
J
Julio • family with young children • co
2
Very poor
Pros:

Nothing to Else

Cons:

The staff it's no reliable

2023-09-19 • via Nuitee
C
Coyotentropico • review category business travellers • co
5
You get what you pay
Pros:

It has a lift, that's good, they allow to receive take out in the room, so you don't have to go to the reception desk for it. The fan works like a charm, (actually too well, I had some cold at night), outside noise is not too troublesome, but some can be heard, nevertheless, breakfast is included in the restaurant crossing the street, and they had good Santandereano tamale

Cons:

Well... It's dirty, the staff is not very friendly and eventhough it's a bare bones suite, the furniture is old and dirty, the blinds are gray (they are supposed to be white) and the chain was damaged, it seems they made a knot to keep it together. The location doesn't look very safe (it's close to a bustling district, but I had the feeling that going outside at night was a no no).
You have to be careful with the water, it has a good pressure in the shower but it comes scalding hot, actually I scorched my foot when trying to control it's temperature.
And last, but not least, the bed was hard as a rock, I believe that you need a solid mattress, but that was akin to cement.
But we'll, what can I say, you get what you pay

2023-09-14 • via Nuitee
L
Luis • solo traveller • co
6
need a room with ac
Cons:

it was hot and humid in Bucaramanga, and my room had no AC and the fan made noise all the time...

2023-06-02 • via Nuitee
S
Santiago • review category business travellers • co
7
Good
2023-05-17 • via Nuitee
A
Anonymous • young couple • us
5
is. ok. not. big deal. regular.
Pros:

not much

Cons:

nothing. special

2023-04-07 • via Nuitee
J
Jose • young couple • co
3
Poor
2023-01-11 • via Nuitee
G
Germán • group • co
5
Passable
2023-01-06 • via Nuitee