Hotel Suite Royal

Hotels
8.2 (186 reviews)
carrera 16 carrera 16 # 7A - 13 , Melgar , co

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Lift / Elevator
Tour desk
Ironing service
Packed lunches
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Excellent food
Cons:
Pool cleanliness
Issues with service response
Hard mattresses

Categories

Cleanliness
7.56
Review highlights issues with pool cleanliness and a bed's corner causing injury.
Service
8.53
Multiple positive mentions of staff attentiveness, despite some negative experiences.
Location
8.57
Close proximity to restaurants and city center is frequently praised.
Room Quality
8.02
General satisfaction with room quality, but some complaints about mattress firmness.
Amenities
7.8
Small pool and issues with air conditioning noted.
Value for Money
8.51
Positive feedback on price relative to services offered.
Food and Beverage
8.56
High satisfaction with the quality of food, though breakfast inclusion was suggested.
Overall Experience
8.03
Guests generally enjoyed their stay, despite some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:54

Property Description

Luxurious Accommodation
Hotel Suite Royal, located in Melgar, offers a luxurious stay just 8.1 km from Piscilago. Indulge in comfort with air-conditioned rooms, flat-screen TVs, and private balconies with city views.

Convenient Amenities
Enjoy free WiFi, a 24-hour front desk, and a tour desk for seamless travel planning. Take advantage of the garden, free parking, shared lounge, terrace, and a bar for a relaxing and entertaining stay.

Ideal Location
Nestled near Piscilago and Perales Airport, Hotel Suite Royal provides easy access to nearby attractions. Book your stay now for a perfect blend of comfort and convenience.

Important information:

Colombian residents are subject to a national value-added tax (VAT) of 19% on the room price at checkout. On the other hand, foreigners and nonresidents in Colombia will be exempt from taxes if their trip is solely for tourism and they have the PIP3 - PIP5 - PIP6 - PIP10 or TP7 - TP11 - TP12 stamp in their passport, granted by immigration upon arrival in the country.Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.2
Based on 186 reviews
Cleanliness: 7.56
Service: 8.53
Location: 8.57
Room Quality: 8.02
Amenities: 7.8
Value for Money: 8.51
Food and Beverage: 8.56
Overall Experience: 8.03
J
Jimenez • solo_traveller • co
5
2026-03-20 • via Nuitee
J
Jeimy • family_with_children • co
8
2026-03-12 • via Nuitee
F
Francisco Josue • couple • co
10
Excelente hotel.
Pros:

Buenas habitaciones

Cons:

NA

2026-03-02 • via Nuitee
C
César Mateo • couple • co
2
Pros:

La atención del personal

Cons:

Las instalaciones, la habitación era muy diferente a las fotos, la ubicación, las puertas tanto de la habitación como el baño dañadas, la vista de la ciudad era a una bodega.

2026-02-28 • via Nuitee
C
Charles_2022 • solo_traveller • co
8
Pros:

Piscinas

Cons:

Baño

2026-02-24 • via Nuitee
L
Luz Dary • couple • co
10
Cómodo
Pros:

Amables y muy aseado

2026-02-24 • via Nuitee
A
Anderson • couple • co
10
Buena experiencia
Pros:

Instalaciones excelentes , servicio, volvería a hospedarme alli

Cons:

N/A

2026-02-23 • via Nuitee
A
Andrea • couple • co
5
Pros:

Bastante limpia la habitación

Cons:

El personal, al llegar fuimos recibidos por un señor que sabe de atención al cliente lo mismo que de maternidad de gallinas, 0 servicio al cliente, se dirige a los huéspedes de una forma muy tosca

2026-02-13 • via Nuitee
J
Juancho • couple • co
7
2026-02-09 • via Nuitee
A
Andres • couple • co
8
Pros:

La habitación

2026-02-09 • via Nuitee
D
David Orlando Peralta Rodriguez • family_with_children • co
8
Booking es muy costoso
Pros:

El personal es muy amable

Cons:

La relación con el precio desde Booking cuando llegamos al mismo servicio que recibimos lo estaban cobrando con al 50% de lo que pagamos

2026-02-08 • via Nuitee
K
Katty • extended_group • co
7
2026-01-31 • via Nuitee
S
Sanabria Rojas • family_with_children • co
10
2026-01-30 • via Nuitee
J
Johan • extended_group • co
10
Pros:

la alimentación, la ubicación, los espacios y la tranquilidad

Cons:

falta espacios dentro de las habitaciones para guardar ropa

2026-01-29 • via Nuitee
D
diana • family_with_children • co
9
Pros:

muy lindo de muy buena ubicación, las piscinas espectaculares y la atencion muy delicada muy suave excelente

2026-01-26 • via Nuitee
B
Barreto Pulido • extended_group • co
10
2026-01-26 • via Nuitee
H
Helbert • couple • co
7
Cons:

En booking decía que iba con desayuno incluido y no es así, el servicio a la habitación es muy malo.

2026-01-26 • via Nuitee
H
Hernández • couple • co
8
2026-01-26 • via Nuitee
G
Gustavo • family_with_children • co
7
Pros:

La ubicación

Cons:

El ascensor no estuvo funcionando y tocó subir los 4 pisos por las escaleras

2026-01-26 • via Nuitee
H
Hernan Camilo • family_with_children • co
10
2026-01-24 • via Nuitee