Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Great service
Beautiful location
Cons:
Internet issues
TV channel selection

Categories

Cleanliness
9.41
Room cleanliness consistently praised; 'limpieza en la habitación es impecable'.
Service
9.99
Exceptional service highlighted by multiple reviews, especially mentions of staff like Jairo and Alejandra.
Location
9.42
Conveniently located near food areas and safe environment; 'muy buen ubicado' and 'very peaceful'.
Room Quality
9.87
Rooms described as beautiful and comfortable, included 'grande und sauber' (spacious and clean).
Amenities
9.4
Great amenities noted such as pool and breakfast options, though some reviews had minor suggestions.
Value for Money
9.36
Perceived as good value based on service and overall experience highlighted in multiple reviews.
Food and Beverage
9.41
Breakfast and food generally praised, with mentions of quality and preparation.
Overall Experience
9.98
Overall experiences conveyed in reviews describe stays as extraordinary and perfect.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 00:38

Property Description

Luxurious Self-Catering Accommodation
Hotel Chalet El Castillo by Majuva in Armenia provides a luxurious stay with self-catering units featuring free WiFi. The spacious rooms offer private or shared bathrooms with hot showers, some with garden or pool views.

Convenient Facilities and Amenities
Guests can enjoy a daily breakfast in the dining area, prepare meals in the fully-equipped kitchen, and relax with satellite TV in the rooms. The hotel also features an outdoor pool and a children's playground for entertainment.

Ideal Location for Exploring
Located near La Tebaida and El Parque del Cafe, and just 2 km from El Edén International Airport, this hotel is a perfect base for exploring the area. Book your stay at Hotel Chalet El Castillo by Majuva for a memorable experience.

Important information:

Use of common areas from check-inPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:30 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 9 years old stay for COP 30,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.6
Based on 139 reviews
Cleanliness: 9.41
Service: 9.99
Location: 9.42
Room Quality: 9.87
Amenities: 9.4
Value for Money: 9.36
Food and Beverage: 9.41
Overall Experience: 9.98
M
Moncada • couple • co
10
Pros:

Todo maravilloso, super recomendado!

2026-07-24 • via Nuitee
C
Carolina cortes • solo_traveller • co
10
Excelente lugar para descansar!!
Pros:

Es un hotel maravilloso, un lugar para descansar realmente, la atención fue espectacular, tanto de los dueños como de don Jairo que siempre estuvo atento a colaborarnos en todo!!! Volveremos !!! La comida deliciosa!!!

Cons:

Todo nos gustó!!

2026-07-20 • via Nuitee
H
HENRY • solo_traveller • co
10
Muy familiar
Pros:

Muy amable todo el personal

2026-07-20 • via Nuitee
J
Jedidiah • solo_traveller • co
10
Pros:

Convenient location helpful staff

2026-07-16 • via Nuitee
J
Jaroslaw • solo_traveller • pl
10
Pros:

Piękny hotel. Gospodarz bardzo pomocny. Mnóstwo ptaków na terenie posiadłości. Polecam gorąco.

2026-07-16 • via Nuitee
T
Tupac • couple • us
9
2026-07-11 • via Nuitee
J
Juanc02 • couple • co
10
Pros:

La atencion, la habitacion, los espacios que dispone el lugar es de lo mas placentero que hay, un excelente ambiente para descarsar relajarse y ademas alejado del ruido, ubicacion perfecta para conocer el eje cafetero.

Cons:

no hay nada jeje.

2026-07-06 • via Nuitee
A
Abelardo • couple • cr
10
Pros:

Muy rico

Cons:

Todo estuvo muy bien

2026-07-06 • via Nuitee
P
PEDRO DAVID • couple • co
8
Pros:

Las bonitas y limpias instalaciones.

Cons:

El baño de la habitación, no hay un soporte en la bañera para evitar caídas. Las toallas ya bastante ajadas o utilizadas, se ponen amarillas con solo utilizarlas un poco. Los implementos de aseo en el lavamanos, sucios, viejos y roto el dispensador.

2026-07-02 • via Nuitee
A
ANGELICA • family_with_children • co
10
Descanso renovador
Pros:

Es un lugar hermoso lleno de naturaleza y tranquilidad. Además el señor Jairo es un anfitrión excepcional: amable y siempre dispuesto a atender y orientar

Cons:

Solo sugeriría que hubiese restaurante en el lugar, de resto todo estuvo excepcional

2026-06-29 • via Nuitee
J
Jedidiah • solo_traveller • co
10
Pros:

Very nice place, conveniently located next to the airport. Staff is very helpful and accommodating. Definitely recommend for business travel!

2026-06-22 • via Nuitee
T
teresa • couple • co
9
muy acogedor y lindo paisaje
Pros:

la alimentacion la ducha

2026-06-19 • via Nuitee
C
CONSTANZA • family_with_children • co
10
Pros:

La atención, amabilidad y disposición del personal para apoyar y atender fue maravillosa, te hacen sentir un ambiente especial y seguro. El hotel campestre y su naturaleza hacen que el huesped tenga una linda experiencia. El señor Jairo se destaca por su empatia, siempre está muy atento para orientar y hacer sentir al huésped como en casa. Gracias a todo el equipo del hotel por hacer muy grata la estadía. Volveríamos sin dudarlo!

2026-06-19 • via Nuitee
D
Díaz Arenas • solo_traveller • co
10
Yo pasé feliz y los extraño.
Pros:

Lejos, lo mejor el personal

Cons:

Tal vez, que no tenga la opción de Restaurante.

2026-06-16 • via Nuitee
I
India • couple • es
10
Relaxing paradise to be close to nature!
Pros:

Feels like a paradise, very secluded, but also close enough to some restaurants and bars and supermarket. Staff are lovely and do everything to ensure your stay is amazing. Breakfast is great and there is food and drink onsite if preferred. Gorgeous wildlife, you feel super close to nature! We saw a capybara, hummingbird, woodpecker.. amongst others :)
Mil millón de GRACIAS to Don Jeiro, Doña Valentina and the team :-)

Cons:

The road nearby can feel a bit scary to cross by foot, but we had no problems.

2026-06-13 • via Nuitee
A
andrea • extended_group • co
10
Un hospedaje sabor a café
Pros:

La gente del hotel fue demasiado amable, las instalaciones son tan lindas y acogedoras que te sientes en casa. Ademas su ubicacion es perfecta, no nos tuvimos que desplazar mucho para los fines a los que fuimos. Realmente recomendado, lastimosamente no alcanzamos a tomar el tour del café con ellos, pero es recomendable por si van, debe ser realmente espectacular ya que el café que tomamos, que es el del tour, y es de propiedad de ellos y te lo sirven en el desayuno.. es muy muy bueno.

2026-06-12 • via Nuitee
R
Rendon Hernandez • solo_traveller • co
10
Cons:

Creo que la comida no es tan rica, el desayuno si, pero la pizza no, la calidad precio no es justa.

2026-06-11 • via Nuitee
M
Maria E • couple • co
10
Estupenda estancia !
Pros:

Absolutamente todo, un lugar excelente para descansar cómodamente. Muy lindo y acogedor. Ubicación excelente. Personal excelente. Volveré !

Cons:

Nada

2026-06-03 • via Nuitee
N
Najema • family_with_children • at
1
Disappointment
Pros:

• The location. 10min drive from Armenia Aeroport.
• The room on the 1rst floor. It is actually the only room that it is ok in the hole house. It is kind of a suite with nice view. It is very old but charming.
• The plants, animals and birds in the house.

Cons:

• Despite our Booking.com confirmation clearly showing a final gross price, a staff member repeatedly attempted to charge us an additional 19% “VAT” on top of the confirmed amount.
This was not a misunderstanding as I also speak spanish.
It was insisted upon and only stopped after firm refusal.
Charging taxes on top of a confirmed gross Booking.com price is unacceptable and misleading. Be aware.
• Room was not cleaned.
The bed contained dirty linens with visible hair and stains, which is entirely unacceptable, especially for a classified five-star hotel. They told me it is normal to find hairs because of the dryer. Whatever. It cannot excused the smell of sweat and the little stains that I found. They did changed all the linen afterwards.
• The „gourmet“ breakfast. You have to choose between Pancake OR eggs OR musli yogurt. You cannot have eggs and a yogurt. It comes with a glass of Juice and a little fruit that is cut. Seriously it is the smallest breakfast I had seen in a hotel.
• Last thing that really hit a nerve: During my stay they cancelled my reservation with booking without my consent even though everything was paid on arrival. This is how this hotel got good reviews. I wrote booking and told them all about it and I insisted on writing a review as I was a paying guest for 3 nights.

2026-05-26 • via Nuitee
M
Montoya Ortega • solo_traveller • co
10
Volveré
Pros:

Excelente servicio, la calidez de su personal y muy buenas instalaciones

Cons:

N/A

2026-05-21 • via Nuitee