Active & Wellness Hotel Subterra

Hotels
7.7 (108 reviews)
Horní Žďár 1 , Ostrov , cz

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Restaurant
Heating
Terrace
Family rooms
Garden
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Misleading room descriptions

Categories

Cleanliness
6.08
There were reports of mold and dust in the bathrooms and rooms.
Service
9.07
The staff was noted to be friendly and attentive, though there were some issues with reception.
Location
9.07
The location was convenient for access to the ski area.
Room Quality
7.08
Some rooms were described as misleading, not matching photos, and having maintenance issues.
Amenities
8.07
Amenities available but some had additional charges.
Value for Money
6.08
Considered overpriced for the quality and unexpected charges were mentioned.
Food and Beverage
7.08
Mixed reviews on food quality with complaints regarding breakfast options.
Overall Experience
9.07
Despite issues, some guests enjoyed aspects of their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 14:05

Property Description

Luxurious Spa Area
Indulge in relaxation at Hotel Subterra's spa area with a sauna, hot tub, and a variety of massages to rejuvenate your senses.

Delicious Dining Experience
Savor Czech and international delicacies, including special duck and goose dishes, at the on-site restaurant for a culinary journey like no other.

Convenient Location and Amenities
Benefit from free WiFi, private parking, and easy access to nearby ski areas and attractions, making Hotel Subterra the perfect choice for your stay in Ostrov.

Book now to experience the ultimate blend of comfort and luxury at Hotel Subterra.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 4 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children up to and including 11 years old stay for € 10 per person per night when using an available extra bed.
    People 12 years old and over stay for € 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.7
Based on 108 reviews
Cleanliness: 6.08
Service: 9.07
Location: 9.07
Room Quality: 7.08
Amenities: 8.07
Value for Money: 6.08
Food and Beverage: 7.08
Overall Experience: 9.07
Y
Yauheni • couple • pl
8
2026-07-18 • via Nuitee
P
Patrick • solo_traveller • de
1
Muss nicht sein
Pros:

-

Cons:

Nicht sauber, viel zu teuer für das Zimmer und das Frühstück

2026-07-17 • via Nuitee
M
Mārtiņš • couple • lv
9
2026-07-15 • via Nuitee
I
Iveta • couple • cz
7
2026-07-14 • via Nuitee
Валерій • family_with_children • ua
5
2026-07-12 • via Nuitee
I
Iryna • solo_traveller • de
10
2026-07-11 • via Nuitee
A
Alexandra • couple • de
5
2026-07-11 • via Nuitee
H
Honza • solo_traveller • cz
10
2026-07-11 • via Nuitee
J
Jakub • family_with_children • cz
10
Hotel na skvělém místě a s ochotným personálem.
Pros:

Skvělý hotel se vším co je potřeba. Paní recepční ochotně nechali inpo skončení pobytu uskladnit i věci na motorku v průběhu dojíždění na filmový festival ve Varech. Skvělá snídaně, čisté pokoje, možnost wellness. Nemůžu než doporučit.

Cons:

Vajíčka k snídani mohla mít lepší chuť. Nemožnost vyzkoušet wellness dopoledne po checkoutu při pobytu na jednu noc. Vířivka prý nebyla připravená.

2026-07-09 • via Nuitee
A
Angelika • couple • de
7
Trotz vieler junger Leute und auch verschiedene Gruppen war die Nacht ruhig. Insgesamt haben wir den Aufenthalt als ange
2026-07-09 • via Nuitee
J
Jaroslav • solo_traveller • cz
8
2026-07-07 • via Nuitee
R
Radek • couple • cz
7
Pros:

Velmi milý a ochotný personál, levné ubytování, měli pokoj na poslední chvíli v exponovaném termínu

Cons:

Velmi základní hotel na přespání. Umístěny u frekventované silnice. Starší vybavení. Průměrná snídaně a malým výběrem.

2026-07-06 • via Nuitee
N
Nicole • solo_traveller • de
8
2026-06-22 • via Nuitee
O
Ou' Ve Vidle • solo_traveller • cz
9
2026-06-18 • via Nuitee
H
Hellmut • extended_group • de
7
Cons:

Das man für den Parkplatz un Spar Extra zahlen musste.

2026-06-15 • via Nuitee
A
Andreas • couple • de
7
Pros:

Für eine Nacht gut.

Cons:

Bitte aufpassen bei den Gebühren vor Ort. Bettensteuer und Parkplatz. Wird mehrmals hin und her gerechnet, Euro Kronen, bis es für die Besitzer passt.

2026-06-14 • via Nuitee
M
Matthias • solo_traveller • de
7
Die rote Villa mit den PopArt-Bildern
Pros:

Geräumiges Zimmer, Haus liegt im Grünen, gute Erreichbarkeit, viel Parkraum ums Haus, vielseitiges Frühstück, Zimmer und ganzes Haus relativ ruhig, weil Teppichboden überall.

Cons:

Figürliche Dekoration des Treppenhauses empfanden wir für ein Hotel unangemessen. Parkgebühr von 4 Euro pro Tag ist ein versteckter Mehrpreis für das Zimmer.
TV-Programme nicht sortiert

2026-06-09 • via Nuitee
H
Helena • couple • de
5
Als Wellnes Hotel definitiv nicht zu empfehlen
Pros:

Rezeption

Cons:

Zimmer heiß, Spinngewebe im Zimmer, Wellness sieht anders aus, Stühle vorm Hotel eingekettet, Unkraut vorm Hotel, Masseurin ungepflegt

2026-05-31 • via Nuitee
I
Ingolf • solo_traveller • de
7
Pros:

3 gang Abendessen super &sehr lecker

Cons:

Frühstück fehlte Obst, Kaffee nur aus Automat,
Das Bad leider sehr klein und nur ein Vorhang zum Duschen
bei Ankunft kein Getränk auf Zimmer

2026-05-30 • via Nuitee
P
Pavla • family_with_children • cz
10
vše bylo v pořádku
Pros:

vše

2026-05-30 • via Nuitee