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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Heating
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Terrace
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Family rooms
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Garden
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BBQ facilities
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Laundry
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Luggage storage
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Fishing
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Cycling
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Airport shuttle
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Safety deposit box
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Tour desk
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Horse riding
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Ironing service
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Meeting/banquet facilities
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Car hire
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Children's playground
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Skiing
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Breakfast in the room
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Barber/beauty shop
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Ski storage
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Currency exchange
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Private parking
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Sun terrace
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Airport shuttle (additional charge)
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Shuttle service (additional charge)
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Minimarket on site
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Grocery deliveries
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Allergy-free room
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Kid meals
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ATM/cash machine on site
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Lockers
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Indoor pool
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Indoor play area
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Kid-friendly buffet
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Open-air bath
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Public Bath
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Pool bar
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Plunge pool
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Kids' club
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Outdoor furniture
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Sun loungers or beach chairs
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Picnic area
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Sun umbrellas
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Airport drop off
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Airport pick up
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Fruits
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Outdoor fireplace
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Breakfast takeaway containers
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Key card access
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Temporary art galleries
Review Highlights
Categories
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Property Description
Luxurious Amenities
Palm Shadow Resort in Tunis offers a range of top-notch amenities including a terrace, barbecue facilities, a restaurant, garden, indoor pool, 24-hour front desk, airport transfers, kids' club, and free WiFi.
Convenient Room Features
Select rooms at the resort come equipped with a kitchenette containing a fridge and microwave, providing guests with added convenience during their stay.
Recreational Opportunities
Guests can enjoy the popular activity of cycling in the area surrounding the hotel, with the added convenience of car hire services available on-site.
Experience a blend of luxury and convenience at Palm Shadow Resort. Book your stay now for an unforgettable experience.
A deposit may be required at the property.
Location
Guest Reviews
Struttura pulita, immersa nel verde, molto tipica con i soffitti a croce tipici del Fayoum. Molto curato il giardino.
C’ero già stata e ci tornerei volentieri.
Il personale è molto lento, non capisce l’inglese e spesso sbaglia per le ordinazioni.
الموقع مميز
تصميم مريح و انيق
منتهي التعاون من العاملين في المكان
الأكل ممتاز جدا
ولا أي شيء
مكان مميز جدا و ان شاء الله اروح تاني
كل شي حلو
لايوجد
The hotel's pretty quiet and in a beautiful spot. The staff are respectful, the place is clean, and they took good care of the car. Their follow-up and how they handled instructions and requests were excellent, and the reception was great, giving us plenty of info. The help they gave us on our unforgettable safari trip was excellent overall, Providing an excellent breakfast before the safari, thank you for that and for being punctual and waiting for us. and we hope to visit again in the winter..
The problem is that three days passed so quickly, it felt like one day.
We are giving this hotel the lowest possible rating because our experience was extremely disappointing.
The food was not at the expected level, and there was no Wi-Fi available in the room, but we could have overlooked these issues if it wasn’t for a much more serious situation.
After returning home to Serbia, we discovered that €1,000 and $400 in cash were missing from our room. The money was hidden inside our backpack and was not visible. During our stay, the room was not cleaned, and we did not give anyone permission to enter.
What makes this situation even more disturbing is that not all of the money was taken. A part of it was left behind, which makes us feel that it may have been done deliberately so that we would not immediately notice that money was missing.
Due to the circumstances, we have serious concerns about how this happened. This incident completely changed our opinion of the hotel. We consider this extremely unprofessional and unacceptable, and we would not recommend anyone to stay here.
If there was a lower rating than 1, we would give it because of the feeling of insecurity and disappointment we experienced during our stay.
Tout, Acceuil, propriété, confort, beauté du lieu
Rien
Food was quite good. Duck especially.
Could serve more fruit like oranges, bananas, melons.
No yogurt
My experience at the Palm Shadow Hotel in Tunis was more than wonderful, and it truly deserves a 10/10 rating. My wife, our two children, and I swore by it; the stay was comfortable and enjoyable in every detail.
This isn't my first visit, but it has become my favorite destination in Fayoum, thanks to the consistently high level of service and comfort it offers every time.
The first thing that distinguishes the place is its pleasant tranquility, which provides a genuine sense of relaxation and escape from the pressures of life. It's relatively quiet and ideal for families seeking a cooler climate.
The standard was very high, both in the private and public rooms, with attention to detail every day. The room was suitable for everything we needed as a family.
As for the food, it was a truly special experience, especially the all-inclusive meal of local quail, which was excellent, wonderful, and authentic for us in the beautiful countryside. The all-inclusive meal was varied and delicious, suitable for Indian adults, and presented with high quality and attention to detail.
The cooperation was exceptional, especially from Mr. Mina, who was incredibly kind and courteous, always available to help with a smile. All the staff were friendly, professional, and dedicated to ensuring guest comfort.
The entertainment options were varied and enjoyable, which we and our children used throughout our stay, making it an integral part of any relaxing moment.
Frankly, the Palm Shadow Tunis Hotel offers a perfect blend of tranquility, quality service, and delicious food, making it an ideal choice for families. It will continue to be my favorite destination in Fayoum.
Everything is good
Ho avuto un’esperienza eccezionale al Palm Shadow Resort a Fayoum. Il soggiorno è stato perfetto sotto ogni aspetto.
La colazione era ricca, varia e di altissima qualità, con opzioni fresche e deliziose adatte a tutti i gusti. La pulizia delle camere e delle aree comuni era impeccabile, dimostrando grande attenzione ai dettagli.
Lo staff è stato estremamente cordiale, professionale e sempre disponibile ad aiutare con un sorriso, rendendo l’atmosfera molto accogliente e rilassante. Il livello di comfort è stato eccellente, permettendo un vero relax lontano dallo stress quotidiano.
Inoltre, la qualità di tutti i servizi offerti è stata davvero superiore alle aspettative, curata in ogni minimo particolare. Consiglio vivamente questo resort a chiunque cerchi un soggiorno indimenticabile.
Niente
منتجع بالم شادو فاق كل التوقعات افضل فندق بصراحة من حيث النظافة ومستوى الخدمة الموظفين متعاونين جدا وخدومين حجزنا شالية كانت مساحتة كبيرة ونظيف جدا ومتعقم والفرش نظيف ولا غلطة بصراحة بيبذلوا اقصي مجهود لراحة الجيست خصوصا مستر مينا ساعدنا في ان التجربة تكون مريحة والاكل عندهم موضوع تاني خالص تحفة تحفة ونظيف رغم اني كنت شوفت بعض الكومنتات وكنت قلقان من الاكل بس بصراحة بحب اجرب واحكم بنفسي وفعلا طلعت تجربة ولا أروع و طلع الاكل حلو جدا الفطير ممتاز وشوفنا الستات وهي بتعمله الصبح والعيش والاكل الفلاحي سمن بلدي وآخر دلع وكان بيتي وجميل وطعمة خطير كمان الاسعار مناسبة بالنسبة لجودة الاكل فعلا مهتمين بكل تفاصيل الفندق والجنينة تجربة جميلة جدا وهتتكرر كتيررر شكرا كل القائمين علي منتجع بألم شادو
كله حاجة فوق الخيال استثنائي بجد
- breakfeast was very limited (foul or feteer) only (they charged us for juice) - plus the breakfeast took like 30 mins to be ready (even though we got 2 plates only)
- room was very small (i booked a superior room not standard)
- no indoor pool as stated in the booking.com description
The property is located in a pleasant area and features a very beautiful garden, which creates a शांत and enjoyable atmosphere.
However, despite having booked and prepaid for a specific double deluxe room with a garden view and balcony, the check-in experience was somewhat confusing. Upon arrival, we were shown several different rooms to choose from, which was time-consuming and left us uncertain as to whether we would ultimately receive the room matching our reservation and expectations.
On a positive note, the restaurant staff were exceptionally kind, attentive, and responsive to our requests, which we truly appreciated.
There are a few areas where improvement would enhance the overall experience. The room lighting in the evening was insufficient, and there was limited storage space, with no drawers or suitable areas to place personal belongings. Additionally, it was not indicated at the time of booking that the room was located on the second floor with a considerable number of stairs, which proved challenging for my mother.
Finally, the reception service could be improved, as the process felt somewhat slow and at times unclear.
Overall, while the property has strong potential due to its location and ambiance, addressing these points would significantly improve the guest experience
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