Hotel Bahia Plaza

Hotels
7.8 (730 reviews)
Carrera 1A No. 26-61 , Santa Marta , co

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Tour desk
Packed lunches
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Near the beach
Friendly staff
Comfortable environment
Cons:
Poor customer service
Room size too small
Humidity and odors in room

Categories

Cleanliness
7.3
Several mentions of cleanliness but also criticisms regarding public areas.
Service
8.8
Generally positive feedback regarding staff attention and service.
Location
9.3
Many reviews highlight the excellent location close to the beach.
Room Quality
6.8
Mixed review on room quality with comments on small size and issues with humidity.
Amenities
7.3
General mention of facilities but with some complaints about specific amenities.
Value for Money
6.8
Comments indicate the price may be high compared to the offered services.
Food and Beverage
7.8
Positive remarks on food quality but criticism about breakfast service.
Overall Experience
8.3
Overall a good experience despite some mentioned drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 06:24

Property Description

Central Location Near Beach and Cathedral
Hotel Bahia Plaza, strategically situated just 1.4 km from Santa Marta cathedral and a mere 200 meters from Cocos Beach, offers the perfect blend of convenience and relaxation.

Comfortable Rooms and 24-Hour Service
The hotel's cozy rooms feature essential amenities such as a TV, air conditioning, and private bathrooms with showers. With a 24-hour front desk and a welcoming terrace, guests can expect top-notch service throughout their stay.

Convenient Facilities and Free Parking
Hotel Bahia Plaza goes the extra mile to ensure a pleasant stay with additional facilities including a shared lounge, tour desk, and complimentary parking. Explore the nearby Simón Bolívar Monument and Santa Marta Port easily from this well-equipped hotel.

Book your stay at Hotel Bahia Plaza now for a memorable experience in Santa Marta!

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 5 years old to 17 years old stay for COP 30,000 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 730 reviews
Cleanliness: 7.3
Service: 8.8
Location: 9.3
Room Quality: 6.8
Amenities: 7.3
Value for Money: 6.8
Food and Beverage: 7.8
Overall Experience: 8.3
J
jefersson extended_group co
10
2026-02-14 via Nuitee
A
Andrés Andrade family_with_children co
8
2026-02-14 via Nuitee
A
Alberto Mario family_with_children co
10
Pros:

La amabilidad y la actitud de servicio del personal

Cons:

La cerradura de la puerta de la habitación

2026-02-12 via Nuitee
T
Torres solo_traveller co
10
2026-02-11 via Nuitee
K
Katherine family_with_children co
9
Pros:

El personal

2026-01-29 via Nuitee
A
Alfonso Durán Chico couple co
8
Buena ubicación y buen precio
Pros:

Buena ubicación.

Cons:

El desayuno puede mejorar

2026-01-27 via Nuitee
J
Jerson family_with_children co
10
Pros:

Muy buenas las comidas y muy cómodas las habitaciones

Cons:

Todo estuvo excepcional

2026-01-27 via Nuitee
F
florence family_with_children fr
10
Pros:

L'emplacement à une rue de la plage.
Possible de prendre le petit déjeuner sur la terrasse.
C'était très propre.
Hôtel ancienne génération mais bien entretenu.
C'était calme.

Cons:

La plage dégueulasse 🤨 personne ne ramasse les déchets c'est dommage car ça pourrait vraiment être un plus.

2026-01-27 via Nuitee
P
Peter family_with_children at
1
Cons:

Ich wurde in dem Gang stehen gelassen, weil sich anscheinend die Firma der die Wohnung gehört nicht gemolden hat. Irgendwann wurde mir per WhatsApp geschrieben das das Zimmer noch nicht sauber sei. Auf mein mehrfaches fragen ob es irgend ein problem gibt bekam ich keine Antwort von der unfreundlichen Frau an diesem Tisch- der Wohl der Empfang sein sollte.
In meinen vielen Jahren auf Reisen hab ich so etwas noch nie erlebt!

2026-01-26 via Nuitee
Y
Yelhson family_with_children co
10
2026-01-26 via Nuitee
D
Diaz solo_traveller us
10
Going back soon!
Pros:

Next to the beach! Beautiful people all around, staff were kind and helpful.

2026-01-25 via Nuitee
J
José Manuel family_with_children co
8
2026-01-25 via Nuitee
M
Martin family_with_children at
8
2026-01-24 via Nuitee
A
ALDANA SALAZAR family_with_children co
8
Pros:

La atención del personal fue muy bueno

Cons:

Las instalaciones y la habitación, demasiado estrecha

2026-01-23 via Nuitee
C
Carlos solo_traveller co
8
2026-01-20 via Nuitee
C
Catherine family_with_children co
8
2026-01-20 via Nuitee
M
Mauricio solo_traveller co
8
2026-01-20 via Nuitee
L
Luis Alfredo family_with_children co
10
Excelencia
Pros:

Excelente el desayuno y la amabilidad

Cons:

Todo estuvo excelente

2026-01-20 via Nuitee
K
Kevin Jesus family_with_children co
10
2026-01-19 via Nuitee
C
Clara family_with_children co
5
2026-01-19 via Nuitee