Hotel Santa Isabel 2

Hotels
8.7 (154 reviews)
Carrera 7 # 14 - 27 Carrera 7 # 14 - 27 , Ipiales , co

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Cleanliness
Service
Location
Cons:
Room Quality
Food and Beverage

Categories

Cleanliness
8.7
Consistently mentioned as clean in multiple reviews, indicating a good standard of cleanliness.
Service
9
Multiple guests highlighted excellent service from the staff, contributing to a positive experience.
Location
8.9
The location is frequently praised as being good, making it convenient for guests.
Room Quality
8.5
While some rooms are noted as comfortable, issues with noise and television signal were mentioned.
Amenities
8.6
Amenities were generally viewed positively, though some feedback suggested improvements could be made.
Value for Money
8.8
Guests felt the price was reasonable for the quality and service received.
Food and Beverage
8.2
The food quality received mixed reviews, with some dissatisfaction noted regarding breakfast variety.
Overall Experience
8.9
Overall experience was positive, with many guests expressing satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 14:53

Property Description

Sun Terrace and Shared Lounge
Hotel Santa Isabel 2 offers a relaxing experience with its sun terrace and shared lounge, perfect for unwinding and socializing with other guests.

Comfortable Rooms with Modern Amenities
Each room at Hotel Santa Isabel 2 is equipped with a private bathroom, free WiFi, a flat-screen TV, and some even feature a balcony for a picturesque view, ensuring a comfortable stay for all guests.

Convenient Services and Dining Options
Guests can enjoy the convenience of a 24-hour front desk for assistance and a restaurant serving delicious American cuisine. Additionally, the hotel provides free private parking and a paid airport shuttle service for a hassle-free stay.

Book your stay at Hotel Santa Isabel 2 now for a memorable experience in Ipiales.

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

8.7
Based on 154 reviews
Cleanliness: 8.7
Service: 9
Location: 8.9
Room Quality: 8.5
Amenities: 8.6
Value for Money: 8.8
Food and Beverage: 8.2
Overall Experience: 8.9
R
Ruth solo_traveller ch
9
Ich kann das Hotel sehr empfehlen
Pros:

Das Frühstück war einfach und gut in der Nacht war es immer sehr kalt im Zimmer

Cons:

Es war alles in allem und das Personal sehr freundlich und hilfsbereit

2026-05-09 via Nuitee
P
Pablo Ernesto solo_traveller ec
8
2026-05-06 via Nuitee
J
Johana solo_traveller co
10
Pros:

La atención del Sr. Kairo, muy amable, llegamos temprano y no dejó ingresar a la habitación, adicional nos explicó y nos recomendó la ruta y lugares turisticos para conocer.

Cons:

✨️

2026-04-27 via Nuitee
M
Marcos Paz solo_traveller co
10
Pros:

La atención del personal y lo cómodo de la habitación .

Cons:

No hay nada que no me haya gustado

2026-04-23 via Nuitee
G
GINNA ELIZABETH solo_traveller co
8
BUENA
Pros:

MUY BUENA OPCION PARA RECOMENDAR - EXELENTE UBICACION Y ATENCION DEL PERSONAL.- Como sugerencia la zona donde esta la maquina de café debe llevar EL VALOR $$$ Del servicio que se ofrece para que el huésped no se sienta incomodo o sorprendido al tener que pagar x un café que en la mayoría de hoteles se obsequia.

Cons:

Lo que ya exprese en la nota anterior

2026-04-20 via Nuitee
V
Viviana couple co
10
2026-04-18 via Nuitee
M
Mansilla family_with_children cl
7
Pros:

Buena ubicación, a pasos de todo lo necesario para viajeros.

Cons:

Que una noche (alrededor de las 03.00 h), dos personas que estaban alojadas se pusieron a discutir en tono elevado, fuera de su habitación y el personal no interviniera para llamar a la calma. Pero imaginamos que fue un hecho puntual, pero que igualmente alteró el sueño de algunos(as).

2026-04-17 via Nuitee
D
DAVID extended_group co
10
Muy agradable.
Pros:

Muy limpio y ordenado. Habitaciones cómoda y abrigada. Ubicación central, cerca a todo.

Cons:

No hay agua caliente en el lavamanos

2026-04-16 via Nuitee
J
Juan Pablo solo_traveller co
10
2026-04-13 via Nuitee
C
Calle Vasquez family_with_children ec
9
2026-04-12 via Nuitee
A
Angie Pamela extended_group co
8
Pros:

Buena atención y buena ubicación, el hotel está en buenas condiciones y el desayuno estuvo bien. Lo recomiendo para una estadía corta.

Cons:

Lo único que merece mejorar es que el TV de la habitación era un poco antiguo, por lo que no se podía colocar Netflix ni ninguna plataforma.

2026-04-12 via Nuitee
C
Callejas family_with_children co
10
Pros:

Comida

Cons:

Nada

2026-04-11 via Nuitee
P
Panameño extended_group co
10
Excelente servicio
Pros:

La limpieza y amabilidad de sus colabora

2026-04-11 via Nuitee
D
Diego solo_traveller ec
10
2026-04-10 via Nuitee
family_with_children co
10
2026-04-08 via Nuitee
L
Laura cortes family_with_children co
8
2026-04-08 via Nuitee
D
Diego solo_traveller ec
10
2026-04-07 via Nuitee
Y
Yenny Judith couple co
8
2026-04-06 via Nuitee
C
Catalina couple co
10
Pros:

El servicio en general muy bueno, la habitación excelente.

Cons:

La cama estaba desajustada sugiero variedad en el dedayuno

2026-04-06 via Nuitee
V
Valenciaramos family_with_children co
10
Pros:

Servicio al cliente excelente, lugar aseado , presentación de los trabajadores, asistencia con las maletas y parqueadero. Si no sabes donde comer te recomiendas restaurante para domicilios, súper recomendable

2026-04-05 via Nuitee