Children allowed

Facilities

Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Luggage storage
Ironing service
Non-smoking throughout
Outdoor furniture
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Great location
Comfortable breakfast
Cons:
Noise issues
Cleanliness complaints

Categories

Cleanliness
6.63
Reports of cockroaches and general lack of cleanliness from one guest.
Service
8.1
Some positive feedback about staff, but concerns about response to noise disturbances.
Location
9.14
Multiple guests praised the excellent location near central attractions.
Room Quality
6.59
Complaints about noise and uncomfortable bed quality.
Amenities
7.62
Basic amenities noted, with some deficiencies such as no lift and minimal room features.
Value for Money
8.08
Affordable price point noted, but not indicative of high service quality.
Food and Beverage
8.63
Positive remarks about the breakfast quality.
Overall Experience
7.6
Mixed experiences reported, particularly concerning noise and cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 00:46

Property Description

Spectacular Views and Urban Design
Experience the beauty of Guatapé town and its lake from your private balcony at Hotel Guatatur. The urban-style design of the hotel complements the stunning views, offering a unique and memorable stay.

Luxurious Amenities
Indulge in the comfort of nicely decorated rooms with jacuzzis overlooking the lake. Enjoy modern conveniences such as Wi-Fi, cable TV, and minibars. Relax in bathrooms featuring baths and appreciate the attention to detail in the interior design.

Delightful Dining and Recreation
Start your day with a full buffet breakfast showcasing tropical fruits and local delicacies. Unwind at the rooftop terrace with panoramic views or explore nearby activities like canoeing, horse-riding, and fishing. With fine wines at the restaurant, every moment at Hotel Guatatur is designed for your enjoyment.

Book your stay now at Hotel Guatatur and elevate your Guatapé experience!

Important information:

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.8
Based on 929 reviews
Cleanliness: 6.63
Service: 8.1
Location: 9.14
Room Quality: 6.59
Amenities: 7.62
Value for Money: 8.08
Food and Beverage: 8.63
Overall Experience: 7.6
G
Gil solo_traveller co
10
2026-05-01 via Nuitee
A
Alexander couple co
10
Genial
Pros:

La ubicación, las habitaciones muy iluminadas y una vista espectacular desde el balcón. El desayuno muy rico y típico de la región

2026-04-29 via Nuitee
V
valeriamartinezmunera solo_traveller co
9
Pros:

La ubicación del hotel es lo mejor de todo

Cons:

El ruido, pero no es algo que ellos puedan controlar. Jaja

2026-04-17 via Nuitee
G
Garzon extended_group co
10
2026-04-06 via Nuitee
H
Hernan dario family_with_children co
10
2026-04-03 via Nuitee
R
Renaldo extended_group aw
3
Teleurgesteld
Pros:

Locatie

Cons:

De kamer zag er anders uit dan op de foto's. In de deur naar de badkamer zat een gat. De deur naar het balkon kon niet op slot. Er waren bijna geen stopcontacten in de kamer. Er zaten gaten in de muren en de gehele afwerking was slecht gedaan.

Na het melden van wat gebreken liet het personeel merken het niks te schelen. Bij uitchecken werd er wel geïnspecteerd 😀

2026-04-03 via Nuitee
G
Giraldo Paz solo_traveller co
8
2026-04-03 via Nuitee
H
hernandez renteria couple co
8
Pros:

La ubicación, la seguridad

Cons:

La falta de puntualidad con el horario del desayuno, Booking me dio un precio y al pagar en el hotel no fue el mismo

2026-04-02 via Nuitee
A
annie couple ca
8
Pros:

l'emplacement

Cons:

le déjeuner

2026-03-29 via Nuitee
A
alejandro couple co
10
2026-03-28 via Nuitee
N
NELLY family_with_children mx
10
It was awesome!
Pros:

Great place

Cons:

Everything

2026-03-24 via Nuitee
A
Adrian couple co
10
Buen hotel
Pros:

El lugar en el que se encuentra, está en todo el parque en donde puedes encontrar lo que sea.

2026-03-24 via Nuitee
E
Estrada couple co
10
Tranquila y cómoda
Pros:

Su comida

2026-03-22 via Nuitee
K
Kevin David couple co
10
Buen precio -calidad
Pros:

Todo bien, cerca al parque principal

Cons:

NA

2026-03-19 via Nuitee
S
Sara solo_traveller co
8
Pros:

La ubicación

Cons:

La habitación no tenía ventanas y no incluía desayuno

2026-03-19 via Nuitee
A
Andrea couple co
7
Pros:

Estaba central y limpio

Cons:

Se escuchan mucho ruido de la calle siempre

2026-03-15 via Nuitee
D
Dominique solo_traveller fr
10
Pros:

L'emplacement, la rigueur de l'établissement, la propreté

Cons:

J'aurais préféré payer un peu plus cher et avoir un pdj plus copieux

2026-03-14 via Nuitee
N
NARANJO RINCON family_with_children es
5
2026-03-10 via Nuitee
M
Matthew solo_traveller us
9
Good place in Central Park
Pros:

Great location and value

Cons:

Bar not open on rooftop at night

2026-03-09 via Nuitee
P
paulina couple co
7
2026-03-07 via Nuitee