Hotel Cuellars

Hotels
9.2 (41 reviews)
Carrera 23 No.15-50 , Pasto , co

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Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Cleanliness
Service
Location
Comfortable rooms
Good amenities
Cons:
Value for Money
Limited breakfast options

Categories

Cleanliness
9.38
Guests praised cleanliness throughout their stays.
Service
9.85
The staff was noted for their attentiveness and efficiency.
Location
9.59
The hotel's location is very convenient and accessible.
Room Quality
9.34
Rooms were described as comfortable and spacious.
Amenities
9.37
Amenities such as snacks and hot water bags were appreciated.
Value for Money
8.33
Concerns were raised about pricing discrepancies.
Food and Beverage
8.38
The breakfast options were considered limited and of lower quality than before.
Overall Experience
9.35
Overall experience was positive despite some concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 05:16

Property Description

Luxurious Accommodations
Indulge in comfort and style at Hotel Cuellars with well-equipped rooms featuring minibars, TVs, and modern bathrooms. Upgrade to rooms with flat-screen TVs and spacious living areas for a truly lavish stay.

Convenient Amenities
Stay active during your visit with our fitness centre and rely on our 24-hour front desk for all your needs. Enjoy seamless connectivity with complimentary Wi-Fi access throughout the property.

Explore the Area
Located in Pasto’s bustling commercial zone, Hotel Cuellars offers easy access to nearby attractions including Galeras Nature Santuario and Laguna de la Cocha. Let our tour desk help you plan your adventures, and take advantage of free parking during your stay.

Book now for an unforgettable experience at Hotel Cuellars in Pasto!

Check-in and check-out hours:
Check-out: 02:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for COP 25,000 per person per night when using an available cot.
    Children up to and including 12 years old stay for COP 25,000 per person per night when using an existing bed.
    Children from 13 years old to 17 years old stay for COP 45,000 per person per night when using an existing bed.
    Children up to and including 12 years old stay for COP 25,000 per person per night when using an available extra bed.
    People 13 years old and over stay for COP 45,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 41 reviews
Cleanliness: 9.38
Service: 9.85
Location: 9.59
Room Quality: 9.34
Amenities: 9.37
Value for Money: 8.33
Food and Beverage: 8.38
Overall Experience: 9.35
A
alejandra • solo_traveller • mx
9
Me encantó el hotel y me consintieron mucho, hasta bolsa de agua caliente para calentar mi cama.
Pros:

El desayuno delicioso, completo y bien servido.

Cons:

Quizás tener mas personal en el comedor, es entendible pues fueron fechas festivas las que estuve alli.

2026-01-31 • via Nuitee
M
Maria Nancy • solo_traveller • co
7
Confort de día y desvelo en la noche.
Pros:

Muy atento el personal de recepción, y el aseo de las habitaciones muy cumplido.

Cons:

La habitación quedaba hacia la calle, y el ruido del tráfico se sentía muy fuerte, difícil conciliar el sueño y el descanso nocturno interrumpido. El desayuno, sin muchas opciones, un poco simple

2026-01-19 • via Nuitee
A
Aragón • couple • co
10
2026-01-13 • via Nuitee
A
AMBROCIO • family_with_children • co
8
Pros:

la ubicación y el confort de la habitación

2026-01-11 • via Nuitee
A
Angie • extended_group • co
10
Pros:

Excelente atención, instalaciones, todo muy limpio y organizado.

2026-01-10 • via Nuitee
G
Gutiérrez Marín • couple • co
9
Pros:

Atención del personal

Cons:

Nada en particular. Todo agradable, a lo mejor piscina o zona de ejercicio.

2026-01-08 • via Nuitee
J
Jorge A. CS. • solo_traveller • co
10
Pros:

La amplitud y comodidad de las habitaciones. El desayuno es excepcional.

Cons:

.

2025-12-30 • via Nuitee
C
CAROL ADRIANA • couple • co
10
Descanso y confort
Pros:

El baño, el silencio del hotel, la bolsa de agua caliente los snaks de cortesía

Cons:

Nada

2025-12-22 • via Nuitee
A
Alfonso • solo_traveller • co
8
Pros:

Limpieza, atención

2025-12-03 • via Nuitee
C
Carlos Alberto • solo_traveller • co
9
2025-11-23 • via Nuitee
C
Carlos • couple • ec
10
Impecable
Pros:

La comodidad de sus instalaciones y ell servicio muy eficiente.

2025-11-07 • via Nuitee
O
Olga Lucía • couple • co
10
Una bolsa de calentar en la cama hace la diferencia en un descanso agradable.
Pros:

Excelente en comodidad y la calidez de la habitación.

2025-10-21 • via Nuitee
J
John • solo_traveller • co
9
2025-10-09 • via Nuitee
G
Guido • family_with_children • ec
9
Pros:

La ubicación del hotel es muy buena ya que queda cerca de todo y es de fácil acceso.

Cons:

El desayuno no es como solía ser, la calidad del producto ha disminuido la fruta estaba amarga

2025-08-19 • via Nuitee
Y
yolanda • extended_group • ec
9
Precio no corresponde al real que te cobran
Pros:

Las instalaciones limpias y servicio excelente

Cons:

El precio no corresponde al de la publicación, llegando a la recepción nos cobraron más impuestos alegando que no teníamos la tarjeta andina, es la quita vez que me hospedo ahí y es la primera vez que me dicen eso, me parece que eso deberían comunicar o ponerlo como advertencia para tomar en cuenta en el verdadero precio final, sentimos que fue algo que se inventaron para cobrarnos más, por favor tomar en cuenta eso en las políticas de reserva

2025-08-11 • via Nuitee
V
VIVIAN • solo_traveller • co
10
2025-07-18 • via Nuitee
J
Jared • group • us
9
The hotel was clean. Great location. Will stay there again.
Pros:

The breakfast was delicious with fresh fruit. The service was excellent.

2025-01-27 • via Nuitee
Y
Yessica • family with young children • ro
10
fantastic Hotel in great location !!! Super family and pet friendly!!!
Pros:

It was a super fantastic Hotel comparing to Pasto Standard!!!! Great spacious rooms, super clean, great room equipment, clean bathroom, great staff and excellent location! Breakfast is Colombian standard- but it’s super nice and in my opinion enough for everyone! Restaurant quality is very high. They use filtered water so no food poisoning and your foreign stomach can relax 🥰

Cons:

Nothing

2025-01-08 • via Nuitee
S
Sylvain • young couple • be
9
Superb
2024-01-11 • via Nuitee
I
Ivan • young couple • co
10
Exceptional
2023-09-29 • via Nuitee