Cross Keys by Chef & Brewer Collection

Hotels
Greene King's Pubs & Hotels
8.1 (921 reviews)
Middlesborough Road, Upsall, Guisborough , Nunthorpe , gb

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Family rooms
Facilities for disabled guests
Non-smoking throughout
Wheelchair accessible
Lower bathroom sink
Emergency cord in bathroom
Outdoor furniture
See all facilities

Review Highlights

Pros:
Clean
Friendly staff
Good value
Comfortable beds
Cons:
Some rooms need updates
Uncomfortable mattresses reported

Categories

Cleanliness
8.03
Numerous reviews highlighted clean and comfortable rooms.
Service
8.4
Staff were frequently mentioned as friendly and helpful.
Location
8.34
Location praised for being convenient and great.
Room Quality
7.79
Some reviews mentioned rooms needing updates.
Amenities
8.02
Mixed feedback on available facilities.
Value for Money
8.18
Generally regarded as good value despite some criticisms.
Food and Beverage
8.13
Breakfast and meals received positive comments.
Overall Experience
7.9
Overall a positive impression with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 06:10

Property Description

Luxurious En Suite Bedrooms
Experience comfort and convenience in our en suite bedrooms equipped with flat-screen TVs, free WiFi, and tea/coffee-making facilities.

Scenic Countryside Views
Enjoy stunning views of Roseberry Topping and the beautiful surrounding countryside, providing a peaceful retreat for our guests.

Convenient Location
With easy access to Middlesbrough town centre and popular destinations like Whitby, Scarborough, and Bridlington, Cross Keys By Chef and Brewer Collection is the ideal choice for your next getaway.

Book now to indulge in a relaxing stay amidst picturesque landscapes and top-notch amenities.

Important information:

When booking 5 rooms or more, different policies and additional supplements will apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.1
Based on 921 reviews
Cleanliness: 8.03
Service: 8.4
Location: 8.34
Room Quality: 7.79
Amenities: 8.02
Value for Money: 8.18
Food and Beverage: 8.13
Overall Experience: 7.9
W
warren solo_traveller gb
8
2026-04-14 via Nuitee
H
Hughes solo_traveller gb
8
Pros:

Convenient location, lovely building, friendly and courteous staff and delicious food.

2026-04-13 via Nuitee
A
Anna couple gb
8
2026-04-13 via Nuitee
Z
Zhylinska solo_traveller gb
10
Pros:

Brilliant, friendly and kind personal , food was delicious

2026-04-12 via Nuitee
S
sharon couple gb
9
Great stay
Pros:

Our daughter and family were at the caravan site across the road so was very handy
The staff were all very helpful and friendly , breakfasts were delicious
We had lunch on Easter Sunday with the family and later that night myself and husband had some snacks
The food was beautiful and nicely presented
The room was ok too
Would definitely recommend

Cons:

Nothing

2026-04-07 via Nuitee
D
Dawn couple gb
10
Pros:

Everything

Cons:

Nothing

2026-04-07 via Nuitee
D
Dawn couple gb
10
Perfect place to stay.
Pros:

Everything

Cons:

Nothing

2026-04-06 via Nuitee
D
Dawn couple gb
10
Lovely place to stay
Pros:

Everything

Cons:

Nothing

2026-04-06 via Nuitee
D
Dawn couple gb
10
Lovely staff
Pros:

Everything

Cons:

Nothing

2026-04-06 via Nuitee
S
Simply a traveller couple gb
9
Pros:

A very convenient spot to stay for Middlesbrough, Redcar, Saltburn ,Guisborough, or north Yorkshire.

Cons:

There was nothing to dislike. The staff were always available and helpful. Food was excellent. Parking easy and plenty of space. Although the front is on a main road, the accommodation is very quiet and overlooks a pleasant garden area at the rear of the hotel.

2026-04-06 via Nuitee
M
Mark couple gb
8
Pros:

The food was good

2026-04-04 via Nuitee
P
Paul couple bh
6
Excellent place just take your own power bank
Pros:

Lovely building and staff. Great restaurant

Cons:

Lack of sockets near to the bed in the room

2026-04-02 via Nuitee
J
Jacqueline couple gb
10
2026-03-31 via Nuitee
R
raymond solo_traveller gb
7
good food and beer. big car park
Pros:

noisy room facing the duai carrageway, bar meal was good and reasonably priced.

Cons:

noisy room facing the main road

2026-03-24 via Nuitee
D
Dawn couple gb
10
Always nice to stay here.
Pros:

Everything, all staff very friendly.

Cons:

Nothing

2026-03-19 via Nuitee
K
Keith solo_traveller gb
7
2026-03-18 via Nuitee
A
Andrea family_with_children gb
6
was ok for the night for what we needed, but pretty sleep deprived after a 2 hour car journey
Pros:

The room was noisy as we were on the main road and also there was a couple arguing until gone 1am.

Cons:

I would have prefered a quieter room than on the busy main road.

2026-03-16 via Nuitee
G
Gavin couple gb
8
2026-03-16 via Nuitee
J
Joanne couple gb
8
2026-03-15 via Nuitee
L
Lee couple gb
10
2026-03-13 via Nuitee