Cross Keys by Chef & Brewer Collection

Hotels
•
Greene King's Pubs & Hotels
8.1 (970 reviews)
Middlesborough Road, Upsall, Guisborough , Nunthorpe , gb

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Clean
Friendly staff
Good value
Comfortable beds
Cons:
Some rooms need updates
Uncomfortable mattresses reported

Categories

Cleanliness
8.03
Numerous reviews highlighted clean and comfortable rooms.
Service
8.4
Staff were frequently mentioned as friendly and helpful.
Location
8.34
Location praised for being convenient and great.
Room Quality
7.79
Some reviews mentioned rooms needing updates.
Amenities
8.02
Mixed feedback on available facilities.
Value for Money
8.18
Generally regarded as good value despite some criticisms.
Food and Beverage
8.13
Breakfast and meals received positive comments.
Overall Experience
7.9
Overall a positive impression with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 06:10

Property Description

Luxurious En Suite Bedrooms
Experience comfort and convenience in our en suite bedrooms equipped with flat-screen TVs, free WiFi, and tea/coffee-making facilities.

Scenic Countryside Views
Enjoy stunning views of Roseberry Topping and the beautiful surrounding countryside, providing a peaceful retreat for our guests.

Convenient Location
With easy access to Middlesbrough town centre and popular destinations like Whitby, Scarborough, and Bridlington, Cross Keys By Chef and Brewer Collection is the ideal choice for your next getaway.

Book now to indulge in a relaxing stay amidst picturesque landscapes and top-notch amenities.

Important information:

When booking 5 rooms or more, different policies and additional supplements will apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.1
Based on 970 reviews
Cleanliness: 8.03
Service: 8.4
Location: 8.34
Room Quality: 7.79
Amenities: 8.02
Value for Money: 8.18
Food and Beverage: 8.13
Overall Experience: 7.9
D
Debbie • solo_traveller • us
9
Pros:

Ate both dinner and breakfast here, both were good.

Cons:

Wifi was very weak and we kept getting dropped.

2026-07-03 • via Nuitee
G
Geraldine • solo_traveller • gb
10
Pros:

Everything

Cons:

I didnt like leaving

2026-07-02 • via Nuitee
J
Jan • solo_traveller • gb
9
Only stayed one night but the staff can’t do enough for you.
Pros:

Stayed many times - clean staff amazing especially Ben

Cons:

Very warm - windows do not fully open but it was an heatwave benefit from air con.

2026-06-30 • via Nuitee
S
Sally • couple • gb
8
2026-06-30 • via Nuitee
G
Geraldine • solo_traveller • gb
10
Pros:

Everything

Cons:

Nothing

2026-06-30 • via Nuitee
E
Emma • couple • gb
10
Lovely location, clean rooms, helpful staff
Pros:

Clean, lovely staff

Cons:

All good

2026-06-28 • via Nuitee
S
Stephanie • solo_traveller • gb
7
Thanks
2026-06-26 • via Nuitee
P
Paul • solo_traveller • gb
7
Excellent for and location
Pros:

Food was fantastic , pub very nice with great beer garden in the sun.

Cons:

Shower was one of those you had to dance around to get wet , no pressure and bathroom dated

2026-06-26 • via Nuitee
D
David H • couple • gb
9
It met our needs
Pros:

Ground floor bedroom.

Cons:

Only 1 chair in the room,

2026-06-22 • via Nuitee
H
Helen • couple • gb
9
Great rooms, great food and nice staff
Pros:

Nice and modern, rooms a good size and bed very comfortable, very clean

2026-06-20 • via Nuitee
C
Carol • couple • gb
8
2026-06-18 • via Nuitee
M
Margaret • solo_traveller • gb
8
Pros:

The staff were brilliant

Cons:

Cold room

2026-06-18 • via Nuitee
P
Peter • family_with_children • gb
8
Perfect for our visit.
Pros:

Location very good.

Cons:

Nothing

2026-06-16 • via Nuitee
J
Jim • solo_traveller • gb
9
2026-06-10 • via Nuitee
S
Sylvia • extended_group • gb
10
Our stay was lovely but in future will book direct & not through booking. com
Pros:

Staff very friendly & helpful

Cons:

One of our group was taken ill two days before our arrival and had to return home but we could not cancel the room.

2026-06-09 • via Nuitee
D
Daniel • family_with_children • gb
7
Ok.
Pros:

Bed was comfy.

Cons:

The Noise of cars zooming by outside constantly
Plus the crème fresh on my scrambled eggs was nonsense

2026-06-08 • via Nuitee
S
Sally • couple • gb
9
Fabulous bolt hole with wonderful menu in resturant.
Pros:

Superb comfy bed and room and bathroom really clean and welcoming. The overnight stay was great as bed was really comfy, large in a king size bed, bed linen of high quality too. Food in resturant and at breakfast was wonderful. Staff were very attentive professional and knowledgeable.

Cons:

I didn’t realise there were spare pillows until the morning. I used the small pillows that weren’t comfortable - my fault so can’t really give negitive scare.

2026-06-06 • via Nuitee
B
Ben • solo_traveller • gb
10
2026-06-05 • via Nuitee
M
Mohamad Kohsar • couple • gb
8
Pros:

Good place

Cons:

Very quiet

2026-06-03 • via Nuitee
G
Gints • couple • lv
8
Pros:

We got quiet side room.
Big, big parking.

Cons:

Postcode wasn't precise enough.
Breakfast was ok-ish but nothing more contrary to comments from previous guests.

2026-06-02 • via Nuitee