Hotel Calima Real

Hotels
6.8 (30 reviews)
Calle 18 No 3N -18 , Cali , co

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good value for money
Friendly staff
Great breakfast
Convenient location
Cons:
Poor cleanliness
Service issues during check-in
Misleading amenities

Categories

Cleanliness
4.8
Poor cleanliness noted with unkempt sheets and noisy cleaning staff.
Service
6.8
Mixed service experience; friendly staff but many issues with check-in and responsiveness.
Location
8.8
Good location near main attractions, described as convenient.
Room Quality
6.3
Rooms were comfortable but not as described with initial booking issues.
Amenities
5.8
Amenities were not as advertised, with gym and pool issues.
Value for Money
8.3
Good value for money for the location, despite some service issues.
Food and Beverage
7.3
Breakfast was good, and the bar was decent but was closed during stay.
Overall Experience
6.3
Overall experience impacted by service and cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 02:40

Property Description

Rooftop Swimming Pool with Panoramic Views
Enjoy stunning views of Cali while relaxing in our chic rooftop swimming pool. Take a dip, soak up the sun, and unwind in style.

Chef-Designed Dinners and Turkish Bath
Indulge in a culinary experience with chef-designed dinners and then pamper yourself in our Turkish bath for the ultimate relaxation.

Convenient Location and Exceptional Service
Located just 3 blocks from Cali’s entertainment venues, Hotel Calima Real offers a prime spot to explore the city. With 24-hour front desk assistance and a tour desk to help you navigate the area, your stay will be seamless.

Ready to experience luxury and convenience in Cali? Book your stay at Hotel Calima Real now.

Check-in and check-out hours:
Check-out: 01:30 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 8 years old stay for COP 20,000 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6.8
Based on 30 reviews
Cleanliness: 4.8
Service: 6.8
Location: 8.8
Room Quality: 6.3
Amenities: 5.8
Value for Money: 8.3
Food and Beverage: 7.3
Overall Experience: 6.3
A
Alexander family_with_children us
10
Pros:

Very attentive to meeting all the needs of the guests and excellent service. Liliana the Administrator was sensational as were all the staff members. Very grateful.

Cons:

N/A

2026-01-26 via Nuitee
O
ospina family_with_children co
4
Muy mala relación calidad precio
Pros:

La ubicación y el idiomas en recepción

Cons:

Al llegar en la habitación había un
Olor fuerte desagradable como a alcanfor. Demasiado ruido tanto en la noche al llegar personas como con una construcción contigua en la cual taladraban desde las 6 am. la terraza que se vende como atractivo eran las 8 pm un jueves y no estaba en servicio, el colchón no era cómodo y se le podían sentir los resortes. La piscina que ofrecen es una piscina muy pequeña, para niños con una profundidad de 50cm. El desayuno muy básico, el café de muy mala calidad que sabía a café quemado y no tenían otra opción como chocolate.

2026-01-11 via Nuitee
C
Camilo couple co
5
Pros:

Ubicación

Cons:

Las instalaciones un poco descuidadas, servicio como el de una Plancha no estaba disponible!

2026-01-02 via Nuitee
A
Angela family_with_children co
8
Pros:

Central y bien ubicado

2025-12-30 via Nuitee
S
Sharon extended_group co
8
Agradable
Pros:

El desayuno es generoso. Está bien ubicado muy cerca a la pérgola y al boulevard del río

2025-12-29 via Nuitee
M
Martinez family_with_children co
9
2025-11-07 via Nuitee
R
Rubiel family_with_children co
8
2025-10-20 via Nuitee
R
Rojas solo_traveller co
6
2025-10-15 via Nuitee
M
Miguel couple pt
1
2025-09-16 via Nuitee
E
Elenita family_with_children co
3
2025-09-05 via Nuitee
P
Paula family_with_children gb
10
Good value for money
Pros:

The hotel location was near to the main attractions, it is not a posh area but was convenient, save us time. The hotel facilities were great. Rooms were comfortable and have great breakfast. Staff were always friendly and helpful.

Cons:

Everything was good.

2025-08-31 via Nuitee
V
Villarreal couple co
8
Cons:

No tenían la habitación acordada disponible, los días viernes y sábado nos quedamos en una mas pequeña, no reservan parquedero, debería especificar el tipo de parqueadero

2025-08-21 via Nuitee
J
Javier Andrés solo_traveller co
7
2025-08-18 via Nuitee
O
Oscar extended_group co
2
Pros:

La ubicación, era lo único rescatable del hotel.

Cons:

El personal en general del hotel no tiene los mínimos estándares para prestar un adecuado servicio al cliente. Al momento de realizar el check-in por medio de Booking, la persona encargada de la recepción no tenía información de nuestra reserva, a pesar de mostrarle nuestra confirmación por la aplicación; así mismo tampoco tuvo voluntad alguna para buscar en el sistema o lograr gestionar algo , su única solución fue que nos comunicaramos con la aplicación de manera muy displicente. En el mismo sentido, nos cobraron un valor por encima del que habíamos reservado. Decidimos quedarnos por la piscina y el bar, ya que estábamos cansados.

Al realizar el ingreso,notamos que las sábanas de las camas no estaban en las mejores condiciones de limpieza. Así mismo, la piscina del hotel solo era de 50 CM de profundidad y el bar (que a pesar de que el hotel promocionaba como en funcionamiento) se encontraba en mantenimiento.

En las horas de la mañana el día siguiente, el personal de limpieza se encargo de hacer sabernos a todos que se encontraba realizando sus labores, azotando las puertas de cada habitación que salía interrumpiendo nuestro descanso.

El hotel tiene buenas instalaciones, pero su recurso humano hace cuestionar querer regresar ahí.

2025-08-17 via Nuitee
J
Jose
8
Pros:

When you make a reservation and get charged for it, you would assume you get to your destination and everything is fine. Not here, turns out they don't to business with expedia, if so, why are they still listed? Anyway, I got charged on site again. I immediately reached out to expedia. They were cool and refunded me in two days. It was just annoying having to pay again, imagine if I didn't had funds.

The hotel is good, the employees are very nice and helpful. Breakfast was good and it's a good location for walking around cali.

2025-08-08 via Nuitee
J
José solo_traveller cl
1
2025-07-27 via Nuitee
Y
Yannet family_with_children co
4
Pros:

Es solo publicidad engañosa no piscina no gym

Cons:

Muy sucio

2025-07-18 via Nuitee
J
Jimmy young couple us
8
Very good
2024-12-31 via Nuitee
F
Fabio ernesto
10
Pros:

Estube bien ahi

2024-12-15 via Nuitee
I
Ivan solo traveller us
10
Exceptional
2024-11-11 via Nuitee