Free

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Terrace
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly and helpful staff
Cons:
Cleanliness issues with the jacuzzi
Humidity in cave-like rooms

Categories

Cleanliness
8.44
The outdoor hot tub and some rooms had cleanliness issues, including a mildewy odor.
Service
10
The staff were incredibly kind and helpful, assisting with various needs.
Location
10
The property has a wonderful location, right in the center of Fira with great sunset views.
Room Quality
8.94
Some rooms felt like caves with high humidity, although others have stunning views.
Amenities
7.94
The jacuzzi and some amenities had quality issues, affecting the overall experience.
Value for Money
9.94
Considering the location and service, the value is quite good despite some drawbacks.
Food and Beverage
9.94
The breakfasts were very good with a nice selection, contributing positively.
Overall Experience
10
Overall, despite some minor issues, the stay was pleasant and enjoyable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 07:04

Property Description

Boutique Hotel with Breathtaking Views

Stunning Views: Enjoy mesmerizing vistas of the volcano and Aegean Sea from our Caldera cliff location in Fanari.

Luxurious Suites: Immerse yourself in natural beauty while experiencing traditional living in our well-equipped suites with amenities like DVD/CD players, cable TV, mini bars, and private balconies.

Relaxation and Convenience: Unwind by the outdoor swimming pool, indulge in the hot tub, or soak up the sun on the terrace. Stay connected with complimentary wireless internet throughout the hotel.

Book now to experience a perfect blend of luxury and tranquility at Nefeles Luxury Suites.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.4
Based on 241 reviews
Cleanliness: 8.44
Service: 10
Location: 10
Room Quality: 8.94
Amenities: 7.94
Value for Money: 9.94
Food and Beverage: 9.94
Overall Experience: 10
V
Vincent • couple • fr
8
Très bon emplacement mais pas un établissement pour des occasions spéciales
Pros:

- Petit déjeuner : très copieux, beaucoup de choix (veggie, salé, sucré)
- Vue de la chambre, sur la Caldeira, magnifique ! Aussi, emplacement calme.
- Propreté, y compris du jacuzzi
- Service du porteur, Vaggelis, très gentil et accueillant.
Nous avons globalement apprécié notre séjour.

Cons:

- Manque de personnalisation (a dit à deux reprises que nous venions pour notre anniversaire de mariage, pas un mot ou un geste à ce sujet, même si l'accueil était bon). Je ne pense pas y revenir pour un événement mais juste pour des vacances.
- Manque d'équipement (pas de miroir de plein pied, pas de service repassage ou de table à repasser pour arranger ma robe, qui avait de faux plis). On ne peut pas dire que ce soit un vrai 4 étoiles. Cela dit, les équipements généraux (réfrigérateur, meubles, literie) sont de qualité.

2026-05-03 • via Nuitee
A
Amy • solo_traveller • sg
10
Pros:

Thank you to Nefeles Luxury Suites for such a memorable stay. The views were stunning and the service was thoughtful throughout. A special thanks to the team—and especially the manager and staff—for kindly helping carry our luggage up the Santorini steps. A truly generous gesture that made our experience even more meaningful.

2026-04-26 • via Nuitee
R
rasheid • solo_traveller • no
10
Pros:

Absolutely amazing stay! The view was breathtaking, the room was spotless, and the staff were incredibly friendly and welcoming. A special thanks to Ion, the manager, who was professional, responsive, and always ready to help. He answered all our questions and gave us great recommendations that made our trip in Santorini even more memorable. Highly recommend this place—we would definitely come back!

Cons:

Nothing. We wish we had more time.

2026-04-16 • via Nuitee
R
Rachel • solo_traveller • nz
4
Absolutely not worth the price
Pros:

The room had a perfect view out over the sea.

Cons:

When I first entered the room I thought it was amazing but actually it was less than comfortable. It had a hot tub in the first floor of the room that was luke warm, which is probably fine in summer but not winter. I was told it was 35 degrees, but my neighbour's also told me there's was only luke warm. The other thing is that it is quite loud at night or in the day when you're trying to relax. That floor has no furniture to sit on; it's a really weird space. Just the tub and a tv that didn't pick up the channels. And the bathroom. The shower head in the bathroom is at waist/chest height. So if you want to stand under the water, you have to hold it above your head yourself. The bed is nice. You can look out at the water but there is no headboard or anything to lean against so you'll have to do this lying down. The stairs have no rail and the bed is low so if you have to go to the bathroom in the night and had had a wine or two, you could find yourself at the bottom of the stairs. The breakfast was nice. You fill out what you would like to eat the day before and choose a time. So it's not very flexible. I went in 20 minutes early and knew I would wait for food but when I asked for a coffee it was like I was being a huge pain in the butt. The host Ion has a very unfriendly vibe. He didn't believe me about the hot tub and told me 'well it might be hot in New Zealand now, but this is Greece'. Um, okay, but I live in the Middle East. I was hoping for a break from the current situation. After a day I moved to a different hotel and swallowed the money I had paid for this place. The new place had the same view and an actual place to sit inside to enjoy it.

2026-04-03 • via Nuitee
C
CHAVEZ JIMENEZ • couple • pe
10
Pros:

El lugar es muy tranquilo para descansar con una hermosa vista, el trato personalizado. 100% recomendable.

2026-04-01 • via Nuitee
X
Xhemile • couple • gr
10
2026-03-20 • via Nuitee
R
Rosa • couple • us
7
2026-03-17 • via Nuitee
S
stephane • couple • fr
8
Pros:

la vue exceptionnelle de la chambre avec jacouzzi interieur, le service, l'emplacement

Cons:

les finitions de la chambre, l'eau chaude un peu capricieuse, les draps pas très doux

2026-03-16 • via Nuitee
L
Legendre • couple • us
10
Wonderful location, beautiful view, and excellent staff made this a wonderful vacation.
Pros:

It was beautiful, clean, in a great location, and well maintained.

2026-03-15 • via Nuitee
E
EMI • extended_group • jp
9
2026-03-11 • via Nuitee
Y
yun jeong • couple • kr
5
2026-03-09 • via Nuitee
T
Takaho • extended_group • jp
9
2026-03-05 • via Nuitee
M
Michael • couple • us
10
Perfect!
Pros:

The views were magical.
The location was central.
The staff brought hospitality to the next level! Thank you!!!

2026-03-05 • via Nuitee
A
Artur • family_with_children • pl
2
I do not recommend it, for this price you can find better places.
Cons:

Hot tub and room heating did not work. Moisture in rooms.

2026-03-02 • via Nuitee
A
Antoine • couple • fr
10
2026-02-11 • via Nuitee
F
fabien • couple • fr
8
Super très belle endroit, surtout hors période de vacances.
Pros:

La vue, le personnel, le petit déjeuner et la chambre.

Cons:

On à été déçu du jacuzzi car il n'était pas propre..
- poussière au fond de l'eau
- un aspect gras et marron en surface quand il était en marche
- trop grosse odeur de chlore

Pour moi je penses qu'un tout petit jacuzzi comme ça devrait avoir l'eau changé après chaque nouveau client !

2026-01-19 • via Nuitee
J
Jason • family_with_children • au
10
Amazing
Pros:

Amazing views and the pools were beautiful.

2026-01-19 • via Nuitee
S
Soufiane • couple • fr
10
2026-01-19 • via Nuitee
O
Orlando • family_with_children • us
10
Excelente
Pros:

El desayuno y la ubicación fueron excepcionales

2026-01-19 • via Nuitee
K
Kwok Keung • couple • us
10
Will book this suite again if we come back to Santorini
Pros:

Stayed from 12/29/2025 to 01/02/2026:
Location (in the center of Fira)
Excellent view (we stayed at the Senior Suite, which was two stories)
Very friendly and professional staff (including recommending local restaurants that were still open in January,arranging transportation from and to airport, and carrying our luggages etc)
Checkin process very smooth
Breakfast was excellent

Cons:

Not big issues or complains:
Water temperature and pressure in shower room could be improved, if possible
Since it is a two stories suite, you may want to consider their one story suites if you have mobility problem.

2026-01-07 • via Nuitee