Free

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Great location
Friendly and helpful staff
Cons:
Cleanliness issues with the jacuzzi
Humidity in cave-like rooms

Categories

Cleanliness
8.44
The outdoor hot tub and some rooms had cleanliness issues, including a mildewy odor.
Service
10
The staff were incredibly kind and helpful, assisting with various needs.
Location
10
The property has a wonderful location, right in the center of Fira with great sunset views.
Room Quality
8.94
Some rooms felt like caves with high humidity, although others have stunning views.
Amenities
7.94
The jacuzzi and some amenities had quality issues, affecting the overall experience.
Value for Money
9.94
Considering the location and service, the value is quite good despite some drawbacks.
Food and Beverage
9.94
The breakfasts were very good with a nice selection, contributing positively.
Overall Experience
10
Overall, despite some minor issues, the stay was pleasant and enjoyable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 07:04

Property Description

Boutique Hotel with Breathtaking Views

Stunning Views: Enjoy mesmerizing vistas of the volcano and Aegean Sea from our Caldera cliff location in Fanari.

Luxurious Suites: Immerse yourself in natural beauty while experiencing traditional living in our well-equipped suites with amenities like DVD/CD players, cable TV, mini bars, and private balconies.

Relaxation and Convenience: Unwind by the outdoor swimming pool, indulge in the hot tub, or soak up the sun on the terrace. Stay connected with complimentary wireless internet throughout the hotel.

Book now to experience a perfect blend of luxury and tranquility at Nefeles Luxury Suites.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.4
Based on 266 reviews
Cleanliness: 8.44
Service: 10
Location: 10
Room Quality: 8.94
Amenities: 7.94
Value for Money: 9.94
Food and Beverage: 9.94
Overall Experience: 10
V
Valentina couple it
10
2026-08-24 via Nuitee
M
Mersin couple at
10
Pros:

Everything was perfect 🤩

2026-08-21 via Nuitee
C
Castiglione couple it
10
2026-08-14 via Nuitee
K
Katrina couple au
8
Great views, great location, great staff!
Pros:

Loved the view which was one of the reasons why we booked this accommodation. Location was great even with all the stairs! Breakfast was pretty good,even better that it was delivered every morning and set up on the balcony for us. Spa was fantastic when management got it working. Manager was really helpful in terms of information about the island and what to do while there, all the attractions to see, how to organise and what is really worthwhile seeing!

Cons:

Not a lot of room inside the accommodation especially when we had booked a couple massage and we had to be at different ends of our room and jammed in between other furniture/walls. We felt like the “river pool” was a bit misleading and with the photos we were under the assumption that it was an actual pool, but it was more like a toddler pool, water was calf height. And given that we thought that was a pool and the spa not being right on the balcony to take in the whole cliff side view we felt a bit disappointed. Spa was also filled up really high and water would go everywhere every time we got in and therefore would leak into our room.

2026-08-13 via Nuitee
L
Lina couple il
10
2026-08-12 via Nuitee
D
Diane solo_traveller au
10
2026-08-10 via Nuitee
G
Graeme couple gb
10
Great holiday in the ideal location but beware of steps
Pros:

The location was fabulous and the view over the Caldera each morning and the sunset every evening

Cons:

Needed sun beds on terrace rather than deckchairs

2026-08-09 via Nuitee
S
SEBASTIEN ET DELPHINE couple fr
8
Pros:

La vue, le petit déjeuner, la conciergerie, l’accueil

Cons:

Humidité en début de séjour dans la chambre

2026-08-09 via Nuitee
F
Fionna family_with_children au
10
Loved everything about our stay.
Pros:

Loved everything this hotel. Location and views were fantastic as was the service. Breakfast is great and served on your balcony. Super close to walk everywhere and they will also help you with your baggage as there are a lot of steps to navigate.
Watching the sunset from your balcony was a highlight and seeing the donkeys starting and ending their journey each day was a treat as they are so iconic to the area but it was very sad to see them standing in the heat as it is a cruel practice that is not necessary in this day and age.
Highly recommend and if I am ever in Santorini again, this is my first stop.

Cons:

Not a negative but watch your head as doors and ceilings very low and deliver a real headache when you hit them !

2026-08-04 via Nuitee
A
Antonio couple it
9
2026-08-02 via Nuitee
Y
Yerlis couple it
10
Magnifico
Pros:

Muy bonito todo, nos encantó y nos trataron super bien 👍🏽

2026-08-02 via Nuitee
F
Firas couple au
9
amazing
Pros:

amazin view and very good central location to every activity in Fira . ,
The room designs was unique and the location ,function and size of the hot tub was perfect , The breakfast was awsome as well , The manager ION was extreemly helpful in booking activities and facilitating our stay . Great Host

Cons:

Nothing at all . Just too many steps which is normal for Fira .

2026-07-21 via Nuitee
V
Veronica couple it
9
Fantastic stay at Nefeles Luxury Suites
Pros:

I stayed at Nefeles Luxury Suites and was truly satisfied with my experience. The room quality was excellent, clean, well cared for in every detail, and very comfortable. The services offered were also top-notch.

Breakfast was varied, with both savory and sweet options, suitable for all tastes and needs.

A special mention goes to the staff, always friendly and helpful: they provided detailed information about everything we needed, always ready to ensure a pleasant stay.

I highly recommend this property to anyone looking for quality and great customer care. I will definitely be back!

2026-07-15 via Nuitee
L
Lisa couple ph
10
Nefeles is a dream!
Pros:

Needles is a dream! Everyone was very helpful and accommodating. From the porter who immediately gave us a briefing of the island to the receptionist who patiently made sure we get the best tour. Breakfast was a-mazing. And the view…just spectacular. There is a little walk to the hotel but given the practically 180deg view of the island, it was worth every step!

Cons:

Nothing

2026-07-13 via Nuitee
ענבל couple il
10
חלום של חופשה מלון מושלם
Pros:

מקום קסום ויפה, אינטימי ומתאים לזוגות בחופשה רומנטית. שקיעות לא מהעולם הזה, שירות ברמה גבוה ומנהל המלון איון והצוות פשוט מופלאים!
הייתה לנו חופשה מהסרטים

2026-07-11 via Nuitee
M
Maria couple gr
7
Το προσωπικό και ο άνθρωπος που μας υποδέχθηκε εξαιρετικός και πάρα πολύ ευγενικός και άμεσος όταν τον χρειαστήκαμε
Pros:

Η τοποθεσία

Cons:

Πολύ χαμηλοτάβανο στον όροφο που ήταν το κρεβάτι και το μπάνιο. Επίσης πολύ χαμηλή πίεση του νερού.

2026-07-05 via Nuitee
T
Tunde couple hu
10
2026-06-25 via Nuitee
E
Emilly couple br
10
2026-06-25 via Nuitee
N
natasha couple us
10
Pros:

Beautiful sunset views, comfortable bed and wonderful staff. Breakfast brought to your room every morning is such a nice touch. They are very accommodating with booking transfers to/from airport and ferry terminal, and for excursions too. You are greeted street-side upon arrival, shown to the property and are helped with carrying your luggage. This property is very vertical so the help is a welcome gesture- lots of stairs.

Cons:

Hot tub does not get hot. The step over the threshold into the bathroom of our room was hard to navigate and there are no electrical outlets in bathroom.

2026-06-20 via Nuitee
P
philippe couple fr
4
Plus jamais le Nefeles !!!
Pros:

La vue !!!
Pour le reste : À FUIRE ABSOLUMENT !!!

Cons:

Établissement sur-vendu, sur-côté. A part la vue et le petit-déjeuner, rien à voir avec de la « Suite » et encore moins « Deluxe » !!!
Tout à revoir, à faire et à restaurer.
Du sol au plafond, tout est SHIP, vieux, cassé. Vendu avec baignoire, mais elle est inexistante (2 douches dans la même s-d-bains), lit à baldaquin « fait maison » et cassé, canapé-lit de récupération, stores genre IKEA, frigo vide (pas de boisson de Bienvenue), table de salon gondolée dégueulasse, parasol décrépi et troué…

2026-06-18 via Nuitee