City Citadel Hotel,Amman

Hotels
7.4 (639 reviews)
53 King Hussein Street Opposite of the central bank of Jordan , Amman , jo

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Location
Service
Cons:
Cleanliness
Amenities

Categories

Cleanliness
5.43
Multiple reviews mentioned poor cleanliness, including unclean bedsheets and foul odors.
Service
8.4
Most reviews praised the service, particularly noting helpful staff like Issam.
Location
8.44
Location was frequently noted as a positive feature, being central and convenient.
Room Quality
6.89
Mixed sentiments regarding room quality; some reports of mismatch with expectations and need for renovation.
Amenities
6.92
Lack of basic amenities like clean blankets, hot water, and television mentioned in reviews.
Value for Money
7.88
Average value perception based on location and service, though affected by cleanliness issues.
Food and Beverage
7.43
No specific mentions of food quality, registered as average based on breakfast experiences.
Overall Experience
7.8
Overall, guests had a mix of experiences with significant positives in location and service, offset by numerous complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 06:29

Property Description

Convenient Location and Modern Amenities

City Citadel Hotel, Amman, located in the heart of Amman, offers a comfortable stay with concierge services, free WiFi, and a terrace. The hotel features non-smoking rooms, a shared lounge, and a 24-hour front desk for your convenience.

Cozy Rooms with City Views

Each room at City Citadel Hotel is well-equipped with a seating area, TV with satellite channels, kitchenette, and a private bathroom. Some rooms offer balconies with stunning city views, providing a relaxing retreat after a day of exploring Amman.

Explore Nearby Attractions

With popular landmarks like the Temple of Hercules, Rainbow Street, and The Jordan Museum just a stone's throw away, City Citadel Hotel is the perfect base for your Amman adventures.

Ready to experience comfort and convenience in Amman? Book your stay at City Citadel Hotel now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 01:00 PM

Location

Guest Reviews

7.4
Based on 639 reviews
Cleanliness: 5.43
Service: 8.4
Location: 8.44
Room Quality: 6.89
Amenities: 6.92
Value for Money: 7.88
Food and Beverage: 7.43
Overall Experience: 7.8
I
imrane family_with_children ma
1
Cons:

Wir sind da gegangen und nehmen wir nach anderem Hotel das so schlecht war

2026-02-14 via Nuitee
A
Aguilar Verdugo extended_group es
7
2026-02-14 via Nuitee
M
Mohamed couple eg
10
2026-02-13 via Nuitee
M
Moheeb family_with_children ps
6
2026-02-12 via Nuitee
A
AKRAM solo_traveller eg
10
2026-02-11 via Nuitee
Łukasz family_with_children pl
10
Pros:

Perfekcyjna lokalizacja oraz bardzo przyjazny gospodarz

Cons:

Obiekt wymaga odświeżenia

2026-02-11 via Nuitee
M
Malaz family_with_children gb
1
Cons:

Nothing

2026-02-10 via Nuitee
N
NEVIN family_with_children ae
10
2026-02-09 via Nuitee
M
Mauro solo_traveller it
4
Economico, ma per dei buoni motivi
Pros:

Accoglienza calorosa e disponibilità per avere una colazione in box

Cons:

Camera con muffe e forte odore di umidità stagnante. Finestra troppo leggera per attutire il rumore del traffico.
Televisore assente
Colazione in camera senza acqua né tè

2026-02-09 via Nuitee
M
Meriem extended_group fr
1
2026-01-30 via Nuitee
D
Dusan solo_traveller rs
7
2026-01-25 via Nuitee
J
Jan couple cz
7
Pros:

Velký pokoj (dostali jsme na výběr), parkování v ulici zdarma přímo u ubytování. Snídaně přímo v pokoji nebo možnost balíčku s sebou.

Cons:

Velká zima, dlouhé čekání na teplou vodu. Vybavení je starší a celkem zašlé. Lokalita na první pohled vypadá blízko centra, ale k Citadele je to téměř 30 minut pěšky a hromada schodů.

2026-01-25 via Nuitee
D
de leonardis extended_group es
10
2026-01-24 via Nuitee
V
valerie couple fr
5
Amman est une superbe ville à découvrir
Pros:

L’emplacement était idéal pour découvrir Amman et le personnel très sympathique

Cons:

La chambre n’était pas propre moquette salle de bain draps

2026-01-24 via Nuitee
D
de leonardis extended_group es
10
2026-01-24 via Nuitee
H
HOUARI extended_group es
8
2026-01-23 via Nuitee
R
Ramzia extended_group se
10
Allt bra
Pros:

Wadi Ram, betra , Ajlun Madaba Aqaba Jarash Ahlkahf bahr mait med mera

Cons:

Ibland med taxi chofern tar mycket eller extra kostnad

2026-01-22 via Nuitee
M
Mãĵđ couple ps
1
سيئ جداً
Pros:

لا شيئ

2026-01-21 via Nuitee
M
Marco couple it
7
2026-01-20 via Nuitee
N
Nagi solo_traveller jp
10
便利で安くて親切なホテルでした
Pros:

とにかくスタッフが親切。何か困ったことがあるとすぐに対処してくれる。部屋も清潔で綺麗で広かった。
街中にも近く、買い物や観光にも行きやすかった。
好立地なのに宿泊費が安く助かった。

Cons:

特に無し

2026-01-20 via Nuitee