City Citadel Hotel,Amman

Hotels
7.4 (678 reviews)
53 King Hussein Street Opposite of the central bank of Jordan , Amman , jo

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Location
Service
Cons:
Cleanliness
Amenities

Categories

Cleanliness
5.43
Multiple reviews mentioned poor cleanliness, including unclean bedsheets and foul odors.
Service
8.4
Most reviews praised the service, particularly noting helpful staff like Issam.
Location
8.44
Location was frequently noted as a positive feature, being central and convenient.
Room Quality
6.89
Mixed sentiments regarding room quality; some reports of mismatch with expectations and need for renovation.
Amenities
6.92
Lack of basic amenities like clean blankets, hot water, and television mentioned in reviews.
Value for Money
7.88
Average value perception based on location and service, though affected by cleanliness issues.
Food and Beverage
7.43
No specific mentions of food quality, registered as average based on breakfast experiences.
Overall Experience
7.8
Overall, guests had a mix of experiences with significant positives in location and service, offset by numerous complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 06:29

Property Description

Convenient Location and Modern Amenities

City Citadel Hotel, Amman, located in the heart of Amman, offers a comfortable stay with concierge services, free WiFi, and a terrace. The hotel features non-smoking rooms, a shared lounge, and a 24-hour front desk for your convenience.

Cozy Rooms with City Views

Each room at City Citadel Hotel is well-equipped with a seating area, TV with satellite channels, kitchenette, and a private bathroom. Some rooms offer balconies with stunning city views, providing a relaxing retreat after a day of exploring Amman.

Explore Nearby Attractions

With popular landmarks like the Temple of Hercules, Rainbow Street, and The Jordan Museum just a stone's throw away, City Citadel Hotel is the perfect base for your Amman adventures.

Ready to experience comfort and convenience in Amman? Book your stay at City Citadel Hotel now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 01:00 PM

Location

Guest Reviews

7.4
Based on 678 reviews
Cleanliness: 5.43
Service: 8.4
Location: 8.44
Room Quality: 6.89
Amenities: 6.92
Value for Money: 7.88
Food and Beverage: 7.43
Overall Experience: 7.8
E
Eliecer • solo_traveller • cr
9
Pros:

La ubicación es fantástica, muy cerca del centro y el personal es muy amable y servicial, nos atendieron siempre sonrientes y nos ayudaron con el alquiler del carro con un proveedor local lo cual nos ayudó a ahorrar mucho dinero.

2026-05-09 • via Nuitee
M
Mohammad • solo_traveller • sy
6
2026-05-08 • via Nuitee
M
Muhsen • solo_traveller • ae
10
Pros:

The staff are very friendly and helpful and friendly

2026-05-06 • via Nuitee
H
Hazel Qubeka • couple • tr
8
Pros:

Could you make sure you clean the carpets in the rooms

Cons:

The carpet was a bit smelly

2026-05-05 • via Nuitee
M
MOHAMAD NOUR • couple • ae
10
Pros:

الرسبشن انسان محترم جداً ومتعاون جداً بالتعامل ونظافة المكان ممتازه اشكر أداره فندق

2026-05-03 • via Nuitee
T
Thabet • solo_traveller • iq
10
2026-05-02 • via Nuitee
انس • couple • jo
1
2026-04-25 • via Nuitee
M
Mathkour • couple • jo
4
مخيب للأمل
Pros:

النظافة وتعامل العاملين

Cons:

عدم وجود كل المرافق المكتوبة في الموقع

2026-04-24 • via Nuitee
A
Abdullqader • solo_traveller • at
1
2026-04-23 • via Nuitee
K
Kevin • family_with_children • gb
9
A nice start to the holiday
Pros:

Large rooms, great location near downtown, the staff were very friendly and welcoming.

Cons:

Very basic but good value for money

2026-04-16 • via Nuitee
M
Marcelo Alejandro • solo_traveller • ar
9
Pros:

The place has a fair good value for money as the price is accesible and the service is very good. Especially the warm welcoming and service of the staff.

2026-04-15 • via Nuitee
S
sufien • solo_traveller • gb
1
Horrible
Pros:

Nothing

Cons:

Everything, the rooms are full of mold and dust, the bed was having mold, the towels where dirty…

2026-04-15 • via Nuitee
M
Mohamad • solo_traveller • se
1
2026-04-15 • via Nuitee
A
Alihan • couple • tr
2
Çarşaflar leş gibiydi. Her yerde böcek ve karınca vardı. Duşun başlığı patlaktı, su gelmiyordu doğru düzgün. Önermiyorum
Pros:

Yalnızca konumu iyiydi.

Cons:

Çarşaflar leş gibiydi. Her yerde böcek ve karınca vardı. Duşun başlığı patlaktı, su gelmiyordu doğru düzgün.

2026-04-14 • via Nuitee
M
Monika • solo_traveller • sk
10
2026-04-12 • via Nuitee
K
KHALID • family_with_children • be
8
Pros:

فندق جيد موقعه في وسط البلد قريب جدا من المطاعم والكافيهات وشركات السياحة

2026-04-05 • via Nuitee
A
Ahmad • solo_traveller • kw
1
إدارة سيئة جداً، تتعامل بشكل شخصي مع الزائر، ويفتقدوا إلى اللباقة والمهنية في التعامل
Cons:

تعامل مدير الفندق كان سيئاً للغاية، وقام بإلغاء حجزي دون سبب يذكر، فقط لمجرد دخول معه في نقاش، فلم يعجبه ذلك، وقام بإلغاء حجزي

2026-04-02 • via Nuitee
S
Salah • couple • sa
7
2026-03-31 • via Nuitee
H
Hitham Ragheb Issa • family_with_children • de
5
2026-03-30 • via Nuitee
H
Hitham Ragheb Issa • family_with_children • de
6
2026-03-30 • via Nuitee