City Citadel Hotel,Amman

Hotels
7.4 (737 reviews)
53 King Hussein Street Opposite of the central bank of Jordan , Amman , JO
+962 7 9609 3593

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Location
Service
Cons:
Cleanliness
Amenities

Categories

Cleanliness
5.43
Multiple reviews mentioned poor cleanliness, including unclean bedsheets and foul odors.
Service
8.4
Most reviews praised the service, particularly noting helpful staff like Issam.
Location
8.44
Location was frequently noted as a positive feature, being central and convenient.
Room Quality
6.89
Mixed sentiments regarding room quality; some reports of mismatch with expectations and need for renovation.
Amenities
6.92
Lack of basic amenities like clean blankets, hot water, and television mentioned in reviews.
Value for Money
7.88
Average value perception based on location and service, though affected by cleanliness issues.
Food and Beverage
7.43
No specific mentions of food quality, registered as average based on breakfast experiences.
Overall Experience
7.8
Overall, guests had a mix of experiences with significant positives in location and service, offset by numerous complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 06:29

Property Description

Convenient Location and Modern Amenities

City Citadel Hotel, Amman, located in the heart of Amman, offers a comfortable stay with concierge services, free WiFi, and a terrace. The hotel features non-smoking rooms, a shared lounge, and a 24-hour front desk for your convenience.

Cozy Rooms with City Views

Each room at City Citadel Hotel is well-equipped with a seating area, TV with satellite channels, kitchenette, and a private bathroom. Some rooms offer balconies with stunning city views, providing a relaxing retreat after a day of exploring Amman.

Explore Nearby Attractions

With popular landmarks like the Temple of Hercules, Rainbow Street, and The Jordan Museum just a stone's throw away, City Citadel Hotel is the perfect base for your Amman adventures.

Ready to experience comfort and convenience in Amman? Book your stay at City Citadel Hotel now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM

Location

Guest Reviews

7.4
Based on 737 reviews
Cleanliness: 5.43
Service: 8.4
Location: 8.44
Room Quality: 6.89
Amenities: 6.92
Value for Money: 7.88
Food and Beverage: 7.43
Overall Experience: 7.8
R
Raghad • solo_traveller • se
2
2026-10-23 • via Nuitee
B
Baian • extended_group • gb
7
2026-10-20 • via Nuitee
Q
Qasem • solo_traveller • ps
8
In general it is not bar
Pros:

Price compared to the service level

Cons:

I tried to find a cup no cooperation
Wanted to make my own coffee no body provided any support
Even i gave tip

2026-10-15 • via Nuitee
M
M.S.SAINI • extended_group • in
7
Nothing extraordinary
Pros:

I like amman petra and jerash most

Cons:

Language problems only manager knows English.staff always speaks arbic

2026-10-14 • via Nuitee
S
SWAPNIL • solo_traveller • in
5
Please dont go.. horrible..pay extra and find good place
Pros:

Person incharge is cooperative and down town is walking distance
Rest the entire hostel is very very dirty
From their blankets to pillow all dirty
Their bathroom also dirty. No soap no cleaning
Pillow and blanket were badly stinking. Even ACs are too too hold. Not cooling.
Kitchen is horrible... worst ever ...everywhere smelling and dirty...
I would suggest please pay little extra but dont go to this place
Room are very noisy

Cons:

From their blankets to pillow all dirty
Their bathroom also dirty. No soap no cleaning
Pillow and blanket were badly stinking. Even ACs are too too hold. Not cooling.
Kitchen is horrible... worst ever ...everywhere smelling and dirty...
I would suggest please pay little extra but dont go to this place

2026-10-13 • via Nuitee
H
Hawaren • solo_traveller • eg
1
نصابين
Pros:

موقع الفندق جميل

Cons:

الحجز في فندق و السكن في فندق آخر

2026-10-13 • via Nuitee
R
Ramzi • family_with_children • kw
1
لن تتكرر
Pros:

الغرفة لا تلفزيون ولا ادوات تحضيرية لاي مشروب لا ماء

Cons:

توفير ادنى مستويات الراحة مثل التلفزيون

2026-10-09 • via Nuitee
K
Kashif • couple • pk
7
2026-10-07 • via Nuitee
M
M3awea • solo_traveller • jo
10
Pros:

احلا طاقم عمل واحلا مكان للإقامه
مشكورين جدا

2026-09-19 • via Nuitee
احمد الشافعي • solo_traveller • jo
7
2026-09-16 • via Nuitee
M
Marwan • solo_traveller • jo
10
2026-09-14 • via Nuitee
M
Marwan • solo_traveller • jo
10
Pros:

مرتب

2026-09-14 • via Nuitee
H
Hussam • couple • ps
10
Cool and great location! Upgraded for a bigger room with two balconies for no charges
Pros:

Location, staff

Cons:

Bathroom needs maintanence

2026-09-08 • via Nuitee
M
Muhammad Arif Aiman • couple • my
9
overall it is not that bad
Pros:

near to the downtown and friendly staff

Cons:

the light in the room is a bit dim
and i thought can pay by visa but unfortunately they need cash only (due to card reader machine problem)

2026-09-06 • via Nuitee
J
Jawad • couple • ps
4
الجيد الوحيد الموقع والباقي سيء جداً
Pros:

ما عجبني اشي الا الموقع ومن ناحية الأمان انه في مخفر شرطة بجانب الفندق

Cons:

سيئة من ناحية النظافة الغرف غير نظيفة ابداً ولا يوجد ماء في الغرف كلشي عليك مافيها اي خدمات فندقية اطلاقاً والحمام غير نظيف وسيء والباب مش مريح وما في عزل بالغرف ويعني حتى يلي ع الريسبشن مرة بتلاقيه عشرة لا
يعني بالمختصر لو طلعة شباب عادي اما لو طلعة انت وزوجتك انسو الموضوع

2026-09-04 • via Nuitee
L
luqman • couple • at
10
2026-09-03 • via Nuitee
Z
z • couple • sa
7
تجربه تكرر
Pros:

مكان هادء ونظيفف والشباب بالاستقبال ودودين ومحترمين

2026-09-02 • via Nuitee
A
Albouriny • solo_traveller • jo
1
Wasn’t a good stay at all
Pros:

The location close to downtown

Cons:

Everything in the hotel is old or not clean, very noisy streets

2026-09-01 • via Nuitee
M
Mohammad • extended_group • ps
10
2026-08-31 • via Nuitee
L
lotfi • solo_traveller • ps
10
2026-08-31 • via Nuitee