City Citadel Hotel,Amman

Hotels
7.4 (722 reviews)
53 King Hussein Street Opposite of the central bank of Jordan , Amman , jo

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Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Terrace
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Review Highlights

Pros:
Location
Service
Cons:
Cleanliness
Amenities

Categories

Cleanliness
5.43
Multiple reviews mentioned poor cleanliness, including unclean bedsheets and foul odors.
Service
8.4
Most reviews praised the service, particularly noting helpful staff like Issam.
Location
8.44
Location was frequently noted as a positive feature, being central and convenient.
Room Quality
6.89
Mixed sentiments regarding room quality; some reports of mismatch with expectations and need for renovation.
Amenities
6.92
Lack of basic amenities like clean blankets, hot water, and television mentioned in reviews.
Value for Money
7.88
Average value perception based on location and service, though affected by cleanliness issues.
Food and Beverage
7.43
No specific mentions of food quality, registered as average based on breakfast experiences.
Overall Experience
7.8
Overall, guests had a mix of experiences with significant positives in location and service, offset by numerous complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 06:29

Property Description

Convenient Location and Modern Amenities

City Citadel Hotel, Amman, located in the heart of Amman, offers a comfortable stay with concierge services, free WiFi, and a terrace. The hotel features non-smoking rooms, a shared lounge, and a 24-hour front desk for your convenience.

Cozy Rooms with City Views

Each room at City Citadel Hotel is well-equipped with a seating area, TV with satellite channels, kitchenette, and a private bathroom. Some rooms offer balconies with stunning city views, providing a relaxing retreat after a day of exploring Amman.

Explore Nearby Attractions

With popular landmarks like the Temple of Hercules, Rainbow Street, and The Jordan Museum just a stone's throw away, City Citadel Hotel is the perfect base for your Amman adventures.

Ready to experience comfort and convenience in Amman? Book your stay at City Citadel Hotel now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM

Location

Guest Reviews

7.4
Based on 722 reviews
Cleanliness: 5.43
Service: 8.4
Location: 8.44
Room Quality: 6.89
Amenities: 6.92
Value for Money: 7.88
Food and Beverage: 7.43
Overall Experience: 7.8
A
Ameed • couple • ps
10
مكان الاقامة ممتاز و فندق مريح و المظف عصام خدوم و رائع
Pros:

اشكر السيد عصام على حسن المعاملة ، و انصح بشدة بالاقامة في الفندق

Cons:

كل شيء كان مريحا و جميلا

2026-07-25 • via Nuitee
A
Ameed • couple • ps
10
Pros:

Thanks mr esam for ur job

2026-07-25 • via Nuitee
M
Marwan Zgama • couple • ye
10
Enjoyable and amazing. I will surely visit the hotel again.
Pros:

The place was super clean and quiet. Everything was above and beyond. Well done to the hotel team Essam / Murjan and Manager Mr. Ahmed.

Cons:

Nothing to dislike. Everything was perfect.

2026-07-23 • via Nuitee
S
saad1404 • solo_traveller • sa
7
تمشية حال ومتوازي
Pros:

حليلة بس مو كل شيء صغييييرة مقارنة بسعرها وانا اخذتها متوازي والإ ماتسوى في الشب اللي يحمل الحقائب شب محترم وخلوق للامانة

Cons:

صغيرة وغالية وكل ما تطلبهم شيء مافيه شبشب حمام كواية والى اخره

2026-07-18 • via Nuitee
A
Ahmad • solo_traveller • il
1
سيء جدا لكن موقعه رائع
Pros:

في وسط البلد

Cons:

مكان غير نظيف والدرج مخلع والحمام فيه صراصير

2026-07-15 • via Nuitee
M
Marwan Zgama • couple • ye
10
Amazing and worth.
Pros:

The staff were welcoming and cooperative.

Cons:

No entertainment in room ... Didn't have TV or Fridge.

2026-07-14 • via Nuitee
N
Nadia • solo_traveller • il
7
2026-07-10 • via Nuitee
M
Marwan Zgama • couple • ye
8
Enjoyable and staff were cooperative.
Pros:

Quiet place and near shopping center - Just walking distance with lots of restaurants.

Cons:

No refrigerator in room or TV.

2026-07-10 • via Nuitee
B
Baraa • solo_traveller • us
1
Cons:

It was a really bad experience from the moment we arrived. We booked a twin-bed room, but the receptionist told us it wasn't available and that we could only have a room with one bed.
The room had a very unpleasant smell, and there was no toilet paper in the bathroom.
Overall, the stay was very disappointing.

2026-07-09 • via Nuitee
A
aldarabee • family_with_children • ps
10
2026-07-07 • via Nuitee
M
Mohmmad Abu Orf • solo_traveller • jo
10
2026-07-06 • via Nuitee
A
Ahmed • solo_traveller • sa
1
Extremely Baaaaaad
Pros:

The staff and location

Cons:

Everything except staff and location

2026-07-01 • via Nuitee
M
Muhanad Khatib Tamimi t • solo_traveller • ps
1
Pros:

لا شيء

Cons:

كل شيء

2026-06-30 • via Nuitee
F
Frya • extended_group • iq
8
Perfect place for a short and explorative stay
Pros:

Greatest place to stay at, if you want to be close to most of the beautiful places

Cons:

Cleanliness could use alot of work

2026-06-28 • via Nuitee
I
Ibrahem Alklailla • solo_traveller • ps
8
Pros:

المكان قريب من البلد متوفر كل شيء بالقرب منه.. الموظف عصام رائع وخدوم دائما مبتسم لوحده يعتبر اوتيل

2026-06-23 • via Nuitee
M
Muhammad • solo_traveller • dk
10
2026-06-20 • via Nuitee
احمد • solo_traveller • jo
5
2026-06-20 • via Nuitee
محمد • extended_group • ps
1
2026-06-11 • via Nuitee
àláä • solo_traveller • jo
10
2026-06-10 • via Nuitee
M
Mohannad • family_with_children • ae
10
Pros:

معاملة روعه بالذات من الاستاذ عصام الله يوفقكم

2026-06-08 • via Nuitee