City Citadel Hotel,Amman

Hotels
7.4 (737 reviews)
53 King Hussein Street Opposite of the central bank of Jordan , Amman , jo
+962 7 9609 3593

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Location
Service
Cons:
Cleanliness
Amenities

Categories

Cleanliness
5.43
Multiple reviews mentioned poor cleanliness, including unclean bedsheets and foul odors.
Service
8.4
Most reviews praised the service, particularly noting helpful staff like Issam.
Location
8.44
Location was frequently noted as a positive feature, being central and convenient.
Room Quality
6.89
Mixed sentiments regarding room quality; some reports of mismatch with expectations and need for renovation.
Amenities
6.92
Lack of basic amenities like clean blankets, hot water, and television mentioned in reviews.
Value for Money
7.88
Average value perception based on location and service, though affected by cleanliness issues.
Food and Beverage
7.43
No specific mentions of food quality, registered as average based on breakfast experiences.
Overall Experience
7.8
Overall, guests had a mix of experiences with significant positives in location and service, offset by numerous complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 06:29

Property Description

Convenient Location and Modern Amenities

City Citadel Hotel, Amman, located in the heart of Amman, offers a comfortable stay with concierge services, free WiFi, and a terrace. The hotel features non-smoking rooms, a shared lounge, and a 24-hour front desk for your convenience.

Cozy Rooms with City Views

Each room at City Citadel Hotel is well-equipped with a seating area, TV with satellite channels, kitchenette, and a private bathroom. Some rooms offer balconies with stunning city views, providing a relaxing retreat after a day of exploring Amman.

Explore Nearby Attractions

With popular landmarks like the Temple of Hercules, Rainbow Street, and The Jordan Museum just a stone's throw away, City Citadel Hotel is the perfect base for your Amman adventures.

Ready to experience comfort and convenience in Amman? Book your stay at City Citadel Hotel now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM

Location

Guest Reviews

7.4
Based on 737 reviews
Cleanliness: 5.43
Service: 8.4
Location: 8.44
Room Quality: 6.89
Amenities: 6.92
Value for Money: 7.88
Food and Beverage: 7.43
Overall Experience: 7.8
R
Rodriguez Oliden • solo_traveller • mx
10
2026-08-17 • via Nuitee
R
romi • couple • de
8
2026-08-14 • via Nuitee
F
Fatima • extended_group • de
8
2026-08-13 • via Nuitee
A
Ammar.M. • solo_traveller • ps
3
2026-08-12 • via Nuitee
D
Dr . Mo • solo_traveller • be
7
2026-08-10 • via Nuitee
A
AHMED • solo_traveller • eg
10
Comfortable stay Clean rooms A worthy receptionist who provided all the services and facilities
Pros:

The receptionist is well-mannered and provided all the services and facilities

Cons:

nothing

2026-08-08 • via Nuitee
B
Booking • solo_traveller • jo
5
2026-08-08 • via Nuitee
M
Micunovic • solo_traveller • me
10
2026-08-07 • via Nuitee
عبدالله • couple • sa
1
بتخزي
Pros:

الريسبشن فقط هو اللي أعجبني ،

ومن بعد الاستقبال كل شي سيء

Cons:

كل شي لم يعجبني ، ما عدا ريسبشن المدخل

2026-08-07 • via Nuitee
A
Al3nabe • solo_traveller • jo
1
2026-08-06 • via Nuitee
M
Mohamed abdellahi • solo_traveller • mr
10
Pros:

Well and kindly staff reception

2026-08-06 • via Nuitee
يوسف • solo_traveller • iq
3
2026-08-06 • via Nuitee
S
Sajjad • solo_traveller • iq
10
المكان حبيبي جدا جدا مريح و الأستاذ عصام طيب
Pros:

استقبال السيد عصام و نشيط كان

Cons:

الترحيب و النظافه

2026-08-06 • via Nuitee
A
Ameed • couple • ps
10
مكان الاقامة ممتاز و فندق مريح و المظف عصام خدوم و رائع
Pros:

اشكر السيد عصام على حسن المعاملة ، و انصح بشدة بالاقامة في الفندق

Cons:

كل شيء كان مريحا و جميلا

2026-07-25 • via Nuitee
A
Ameed • couple • ps
10
Pros:

Thanks mr esam for ur job

2026-07-25 • via Nuitee
M
Marwan Zgama • couple • ye
10
Enjoyable and amazing. I will surely visit the hotel again.
Pros:

The place was super clean and quiet. Everything was above and beyond. Well done to the hotel team Essam / Murjan and Manager Mr. Ahmed.

Cons:

Nothing to dislike. Everything was perfect.

2026-07-23 • via Nuitee
S
saad1404 • solo_traveller • sa
7
تمشية حال ومتوازي
Pros:

حليلة بس مو كل شيء صغييييرة مقارنة بسعرها وانا اخذتها متوازي والإ ماتسوى في الشب اللي يحمل الحقائب شب محترم وخلوق للامانة

Cons:

صغيرة وغالية وكل ما تطلبهم شيء مافيه شبشب حمام كواية والى اخره

2026-07-18 • via Nuitee
A
Ahmad • solo_traveller • il
1
سيء جدا لكن موقعه رائع
Pros:

في وسط البلد

Cons:

مكان غير نظيف والدرج مخلع والحمام فيه صراصير

2026-07-15 • via Nuitee
M
Marwan Zgama • couple • ye
10
Amazing and worth.
Pros:

The staff were welcoming and cooperative.

Cons:

No entertainment in room ... Didn't have TV or Fridge.

2026-07-14 • via Nuitee
N
Nadia • solo_traveller • il
7
2026-07-10 • via Nuitee