Paradise Home City Stars

Hotels
7.9 (1034 reviews)
Masaken Al Mohandessin - Nasr Road next to City Stars Mall Masaken Al Mohandessin - Nasr Road next to City Stars , Cairo , eg

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Facilities

Offsite parking discounted rates available
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Express check-in/check-out
Soundproof rooms
Ironing service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Cleanliness issues
Limited breakfast options
Old furnishings

Categories

Cleanliness
6.79
The bathroom was dirty with hairs and potential black mold. Some rooms had odors.
Service
8.76
Reception staff were friendly and helpful, although night staff had issues solving problems.
Location
9.3
Great location near the mall with plenty of shops and restaurants.
Room Quality
7.75
Room size and comfort were good, but furnishings were old and scratched.
Amenities
7.78
Pool was nice, but the lack of gym and limited breakfast options were noted.
Value for Money
8.24
Good price for the service and room size, but issues with furnishings and amenities.
Food and Beverage
6.79
Breakfast options were very limited and not diverse.
Overall Experience
7.76
Overall decent stay, but the property needs refurbishment and a better breakfast offering.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 22:57

Property Description

Luxurious Amenities
Indulge in our outdoor swimming pool and enjoy free private parking and a delicious meal at our restaurant.

Convenient Location
Located just steps away from City Stars, with easy access to Cairo Intl Conference Centre and Mosque of Mohamed Ali Pasha.

Exceptional Service
Our multilingual staff offer top-notch room service and concierge assistance for a seamless stay.

Book now for a memorable experience at Paradise Home City Stars in Cairo!

Important information:

Please note that the rate for the ‘Special Offer - Egyptian and Residents Only’ room is exclusive for Egyptians and residents only. Additional charges are applicable if a valid Egyptian ID, Egyptian passport or Egyptian residency is not presented upon check-in.

Please note that Alcoholic Drinks are not Allowed in our property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.9
Based on 1034 reviews
Cleanliness: 6.79
Service: 8.76
Location: 9.3
Room Quality: 7.75
Amenities: 7.78
Value for Money: 8.24
Food and Beverage: 6.79
Overall Experience: 7.76
محمد • couple • sa
10
Pros:

مل شيء

Cons:

لاشيء

2026-03-06 • via Nuitee
O
Osamah • couple • sa
3
من اسواء الفنادق التي نزلت بها لو بها اهتمام بسبب الموقع والأسعار سوف تكون من افضل الفنادق
Pros:

الموقع ممتاز

Cons:

عدم اهتمام في الغرف حيث هناك أشياء مكسوره واشياء محروقه مثل الملايات ولاكن يقومون بتقديمها وعدم إصلاحها وهناك غرف مجدده وعند عرضي الصور لمدير الفندق تم نقلي لغرفه مجدده ولاكن للأسف في اليوم التالي استيقظت على تكسير وإصلاح للغرفه التي فوق غرفتي وتم الشكوى ولاكن دون فائدة وبدون تأسف والنت كما قراءة في التعليقات سيىء

2026-03-06 • via Nuitee
A
Ahmed • family_with_children • eg
7
2026-03-05 • via Nuitee
T
Tetyana • couple • es
4
Pros:

Lo unico la cama cómoda

Cons:

Toallas con manchas , de la ducha se salía el agua por el desagüe, las cosas de aseo utilizadas .

2026-03-04 • via Nuitee
A
Alnaser • couple • ly
7
2026-03-04 • via Nuitee
H
Haitham bakry elsayed • couple • it
10
2026-03-03 • via Nuitee
R
Rasheedi • extended_group • sa
10
2026-03-03 • via Nuitee
A
a ahmed • couple • eg
10
2026-03-01 • via Nuitee
M
mostafa • couple • eg
10
2026-02-27 • via Nuitee
W
Weihang • couple • cn
1
楼下电视非常非常吵！简直有病！
Pros:

酒店环境还可以

Cons:

这个酒店楼下泳池旁有个大电视，每晚开始巨大声音的播放节目，别说睡觉了，就呆在房间里都被吵得受不了，而且到深夜，我根本无法睡觉，简直有病！

2026-02-26 • via Nuitee
M
Mohamed • couple • eg
8
معقول
Pros:

المكان والموقع

Cons:

موظفه في تقديم الفطار وعمل صيانه في الغرفه خلف السرير مماتسبب في ضوضاء مع شكوتي وعدم الاهتمام

2026-02-26 • via Nuitee
S
saqqr • family_with_children • sa
8
2026-02-25 • via Nuitee
頌恩 • family_with_children • tw
9
Pros:

早餐很豐富，距離city stars賣場很近，購物方便！

2026-02-25 • via Nuitee
I
Iyad • family_with_children • il
10
2026-02-24 • via Nuitee
B
Benjamin Tardieux • family_with_children • fr
5
Fair Stay
Pros:

Nice Swimming Pool.
Big room.
Clean.

Cons:

No buffet. They told me the restaurant was closed. So they served my breakfast in my room.
Staff was not welcoming at all.

2026-02-24 • via Nuitee
K
KEXUAN • family_with_children • cn
8
Pros:

方便去城市之星购物 如果带了行李箱买了东西还是建议要打车

Cons:

前台磨蹭 checkin搞了好久 之前在agoda私自取消了我的订单 然后为了买东西不得不又在这里订一次

2026-02-23 • via Nuitee
J
juanpabloviña • family_with_children • cl
9
Un hotel de pasada
Pros:

La ubicacion. Esta al lado del mall city stars y al lado de una carretera lo cual hace mas facil moverse en uber para todos lados.

Cons:

Desayuno. Muy arabe y además desordenado.

2026-02-22 • via Nuitee
M
MABROUK • couple • ly
9
2026-02-22 • via Nuitee
M
maria jose faundez • family_with_children • cl
10
2026-02-22 • via Nuitee
N
Nawaf • family_with_children • kw
10
Pros:

منتاز

Cons:

ممتاز

2026-02-14 • via Nuitee