Paradise Home City Stars

Hotels
7.9 (1058 reviews)
Masaken Al Mohandessin - Nasr Road next to City Stars Mall Masaken Al Mohandessin - Nasr Road next to City Stars , Cairo , eg

Facilities

Offsite parking discounted rates available
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Express check-in/check-out
Soundproof rooms
Ironing service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Cleanliness issues
Limited breakfast options
Old furnishings

Categories

Cleanliness
6.79
The bathroom was dirty with hairs and potential black mold. Some rooms had odors.
Service
8.76
Reception staff were friendly and helpful, although night staff had issues solving problems.
Location
9.3
Great location near the mall with plenty of shops and restaurants.
Room Quality
7.75
Room size and comfort were good, but furnishings were old and scratched.
Amenities
7.78
Pool was nice, but the lack of gym and limited breakfast options were noted.
Value for Money
8.24
Good price for the service and room size, but issues with furnishings and amenities.
Food and Beverage
6.79
Breakfast options were very limited and not diverse.
Overall Experience
7.76
Overall decent stay, but the property needs refurbishment and a better breakfast offering.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 22:57

Property Description

Luxurious Amenities
Indulge in our outdoor swimming pool and enjoy free private parking and a delicious meal at our restaurant.

Convenient Location
Located just steps away from City Stars, with easy access to Cairo Intl Conference Centre and Mosque of Mohamed Ali Pasha.

Exceptional Service
Our multilingual staff offer top-notch room service and concierge assistance for a seamless stay.

Book now for a memorable experience at Paradise Home City Stars in Cairo!

Important information:

Please note that the rate for the ‘Special Offer - Egyptian and Residents Only’ room is exclusive for Egyptians and residents only. Additional charges are applicable if a valid Egyptian ID, Egyptian passport or Egyptian residency is not presented upon check-in.

Please note that Alcoholic Drinks are not Allowed in our property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.9
Based on 1058 reviews
Cleanliness: 6.79
Service: 8.76
Location: 9.3
Room Quality: 7.75
Amenities: 7.78
Value for Money: 8.24
Food and Beverage: 6.79
Overall Experience: 7.76
C
CLAUDIO family_with_children cl
10
Pros:

Instalaciones limpias y espaciosas, piscina, restaurante con buenos platos.

Cons:

Check in un poco lento.

2026-04-11 via Nuitee
S
Saed couple de
6
2026-04-10 via Nuitee
S
Saed couple de
6
2026-04-10 via Nuitee
S
Saed couple de
6
2026-04-10 via Nuitee
صالح family_with_children ly
6
Cons:

الحمام لم يكن في المستوى المطلوب

2026-04-10 via Nuitee
C
Constantin family_with_children ro
2
2026-04-10 via Nuitee
D
Dina family_with_children bh
8
Pros:

The room, the breakfast and the swimming pool were very good

2026-04-10 via Nuitee
V
Viktoriia family_with_children eg
9
2026-04-10 via Nuitee
ابوسعود couple sa
8
2026-04-09 via Nuitee
K
khodr25 family_with_children lb
8
Pros:

Location is amazing , close to airport and many mall in the area

Cons:

Time waiting at reception , restrictions about room visits .

2026-04-09 via Nuitee
A
Asmaa family_with_children eg
9
2026-04-09 via Nuitee
T
Tg Nor Aishah couple my
9
Cons:

Should changes for the breakfast every day. Who stay in the hotel not only from Egypt but all
Country .thank you.my suggestions

2026-04-09 via Nuitee
A
Aliyu Ahmed solo_traveller ng
6
Cons:

The staff weren’t properly trained. They are not customer centric especially a man at the reception

2026-04-09 via Nuitee
A
alyhussein solo_traveller us
10
2026-04-08 via Nuitee
M
Moad couple eg
6
2026-04-07 via Nuitee
H
Hj Matali extended_group bn
8
2026-04-07 via Nuitee
H
Hassan family_with_children sa
8
Pros:

Swimming pool

Cons:

Break fast

2026-04-02 via Nuitee
I
Iyad Zatari family_with_children il
7
2026-04-02 via Nuitee
A
Ahmed family_with_children ly
7
2026-04-01 via Nuitee
A
Arwa solo_traveller us
10
Great stay with excellent service, friendly staff, and a convenient location.
Pros:

The hotel is beautiful, especially its location near Stars City Mall, the airport, and most markets. The staff are friendly and professional, especially Adham, who is polite, highly professional, and dedicated to his work, along with Abdulrahman who is kind and polite at reception. Ammar, the messenger, is polite and helpful, and Lamia, who cleans the rooms, is kind and respectful. The buffet is great, with fresh and delicious food.

Cons:

The only downside is that the carpets are a bit outdated and could be renewed to give the hotel a more luxurious feel.

2026-03-31 via Nuitee