Paradise Home City Stars

Hotels
7.9 (1316 reviews)
Masaken Al Mohandessin - Nasr Road next to City Stars Mall Masaken Al Mohandessin - Nasr Road next to City Stars , Cairo , EG
+20 11 40001245

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Cleanliness issues
Limited breakfast options
Old furnishings

Categories

Cleanliness
6.79
The bathroom was dirty with hairs and potential black mold. Some rooms had odors.
Service
8.76
Reception staff were friendly and helpful, although night staff had issues solving problems.
Location
9.3
Great location near the mall with plenty of shops and restaurants.
Room Quality
7.75
Room size and comfort were good, but furnishings were old and scratched.
Amenities
7.78
Pool was nice, but the lack of gym and limited breakfast options were noted.
Value for Money
8.24
Good price for the service and room size, but issues with furnishings and amenities.
Food and Beverage
6.79
Breakfast options were very limited and not diverse.
Overall Experience
7.76
Overall decent stay, but the property needs refurbishment and a better breakfast offering.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 22:57

Property Description

Luxurious Amenities
Indulge in our outdoor swimming pool and enjoy free private parking and a delicious meal at our restaurant.

Convenient Location
Located just steps away from City Stars, with easy access to Cairo Intl Conference Centre and Mosque of Mohamed Ali Pasha.

Exceptional Service
Our multilingual staff offer top-notch room service and concierge assistance for a seamless stay.

Book now for a memorable experience at Paradise Home City Stars in Cairo!

Important information:

Please note that the rate for the ‘Special Offer - Egyptian and Residents Only’ room is exclusive for Egyptians and residents only. Additional charges are applicable if a valid Egyptian ID, Egyptian passport or Egyptian residency is not presented upon check-in.

Please note that Alcoholic Drinks are not Allowed in our property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.9
Based on 1316 reviews
Cleanliness: 6.79
Service: 8.76
Location: 9.3
Room Quality: 7.75
Amenities: 7.78
Value for Money: 8.24
Food and Beverage: 6.79
Overall Experience: 7.76
A
Ahmad • couple • eg
9
2026-10-21 • via Nuitee
M
Muna • solo_traveller • gb
10
2026-10-20 • via Nuitee
B
Blushi • family_with_children • ly
1
Pros:

Nothing

Cons:

Once i arrived all the staff were not friendly they talk to me like i was working for them every time i go out and come back the security asking for my room number the balcony door was not totally locked i hear all the street noise inside the room even in my checkout no one even say that we hope you enjoyed staying and I'm totally not none of them was smiling at least baaaad baaad hotel and i hope they study how they treat their customers

2026-10-20 • via Nuitee
M
Mustafe Awil • family_with_children • ug
7
2026-10-19 • via Nuitee
M
Mustafe Awil • family_with_children • ug
7
2026-10-19 • via Nuitee
G
gamal • family_with_children • eg
9
2026-10-18 • via Nuitee
M
Mustafe Awil • solo_traveller • ug
6
2026-10-18 • via Nuitee
A
Amr • solo_traveller • au
9
Pros:

Pool

2026-10-18 • via Nuitee
S
Shreen • solo_traveller • eg
10
2026-10-16 • via Nuitee
A
Ashour • family_with_children • eg
10
Pros:

The staff are so nice & helpful

2026-10-16 • via Nuitee
B
Benz • solo_traveller • eg
1
2026-10-15 • via Nuitee
N
naeem • couple • qa
1
Pathetic experience, Poor & unhappy staff
Pros:

Nothing, I had the worst experience. I have already addressed the issues with property and also sent details email.

Cons:

Unfriendly reception, door locks repeatedly broken, no emergency phone in the hall way, to inform. Not clean, non of my concerns were addressed. To follow up on my complaints they call deliberately at midnight at 12:30am then at 1:00am. Reception refused see my problems in my room. The seldom care.

2026-10-15 • via Nuitee
G
Gurisius71 • extended_group • ru
8
2026-10-15 • via Nuitee
هبه • family_with_children • eg
9
Pros:

فندق لطيف والاستاف لذيذ باستثناء بنت واحدة ظهرت في يوم واحد ع البسين مكانتش ذوق خالص
..
المكان جميل والفطار لذيذ

Cons:

تأخير التسكين بسبب عدم توافر غرف بس حاولو معانا وكانو متعاونين

2026-10-15 • via Nuitee
S
Shukri • solo_traveller • il
1
..
Pros:

..

Cons:

..

2026-10-14 • via Nuitee
I
Ismail • solo_traveller • eg
8
2026-10-13 • via Nuitee
K
Khalid • solo_traveller • bh
1
Cons:

تعامل الاستقبال سيئ جداً
تعامل خدمة التنظيف سيئ جداً
تعامل موظفين مطعم الإفطار سيئ جداً

2026-10-13 • via Nuitee
A
Aliaa • family_with_children • eg
8
2026-10-13 • via Nuitee
D
Dyaf • solo_traveller • ly
6
2026-10-13 • via Nuitee
L
lina • solo_traveller • lb
9
2026-10-12 • via Nuitee