The Heavens Villa Kandy

Hotels
7.7 (196 reviews)
No 07, Richmond Hill Lane, Paradise Park, Richmond Hill, Hanthana, Kandy , Kandy , lk

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Great views
Friendly staff
Clean rooms
Delicious food
Cons:
Complicated access
Old air conditioning
Steep road access

Categories

Cleanliness
7.69
The rooms were noted to be clean and well-maintained by several reviewers.
Service
8.16
Staff were frequently highlighted as friendly and accommodating, with particular praise for their helpfulness.
Location
7.7
Location praised for its stunning views, despite some noting the complicated access.
Room Quality
7.65
Rooms described as clean, spacious, and comfortable, suitable for families.
Amenities
7.18
Amenities were adequate, with some notes on the air conditioning being outdated and noisy.
Value for Money
7.64
Overall value was deemed worthy considering the quality of service and facilities.
Food and Beverage
8.19
Food received positive remarks for its taste and variety, particularly breakfast.
Overall Experience
7.36
General sentiment reflects a pleasant stay with some minor issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 12:06

Property Description

Luxurious Villa in Kandy

Exquisite Amenities
Experience comfort with air conditioning, free WiFi, and fully equipped kitchen with a dishwasher.

Stunning City Views
Relax in rooms offering picturesque city views with towels and bed linen provided for a cozy stay.

Convenient Location
Located near attractions like Ceylon Tea Museum and Sacred Tooth Relic, with free private parking available on site.

To book your stay at The Heaven's Villa Kandy, visit our website now.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.7
Based on 196 reviews
Cleanliness: 7.69
Service: 8.16
Location: 7.7
Room Quality: 7.65
Amenities: 7.18
Value for Money: 7.64
Food and Beverage: 8.19
Overall Experience: 7.36
N
nam solo_traveller fr
10
⭐⭐⭐⭐⭐ Un séjour magnifique !
Pros:

Nous avons adoré notre séjour à The Heaven’s Villa Kandy. Un endroit splendide, calme et très reposant, avec la fraîcheur agréable de Kandy.
Le personnel est adorable, chaleureux et très à l’écoute. La nourriture est variée et délicieuse, avec beaucoup de choix.
Nous recommandons vivement cet hôtel pour son accueil, sa gentillesse et sa souplesse.
Merci à toute l’équipe pour ce merveilleux séjour ! Nous reviendrons avec grand plaisir. ❤️

2026-09-04 via Nuitee
H
Heshal couple es
10
Pros:

Je souhaite partager mon expérience au sein de The Heavens Villa Hanthana, un véritable havre de paix niché dans les montagnes de Hantana, à proximité des Richmond Hills. Cet établissement offre un refuge serein, loin du trafic et du bruit de Kandy. Les paysages d’une beauté exceptionnelle, le service de qualité supérieure ainsi que la cuisine locale, notamment le dîner sri-lankais et le petit-déjeuner inclus, étaient d’un niveau remarquable, avec des portions généreuses et des saveurs authentiques. La propriété est soigneusement entretenue et le personnel, attentif et très serviable. Je n’hésiterais pas à envisager un nouveau séjour lors de ma prochaine visite à Kandy. Bien qu’il soit situé en dehors du centre-ville, l’accès en tuk-tuk est facile, garantissant un cadre paisible et reposant, idéal pour ceux recherchant une alternative à l’effervescence urbaine.

2026-08-31 via Nuitee
L
Lakal family_with_children lk
9
Pros:

kids liked the food and the facilities. The view was great.

Cons:

Getting to the Villa was difficult. Very steep hill and taxies refused to take us up the hill due to the difficulty.

2026-08-24 via Nuitee
H
Hindley solo_traveller lk
10
Pros:

A beautiful villa with sweeping views of Kandy. The staff were extremely friendly and helpful, the room was spotless and the traditional Sri Lankan breakfast was amazing. Highly recommended.

2026-08-24 via Nuitee
I
Irfooo couple sa
10
Best Location.
Pros:

Location.

Cons:

Slightly maintinance required.

2026-08-12 via Nuitee
B
Beatriz solo_traveller es
5
Buen personal pero la ubicación muy lejos de todo y sin cocina abierta
Pros:

Me gustó el personal siempre dispuesto a ayudar fueron muy muy amables y respetuosos.

Cons:

Lo cogí porque leí buenas reseñas de la comida y luego resultó que solo ofrecían pollo con verduras para cenar. Un día quise comer y la cocina estaba cerrada y es un hotel que está en mitad de una colina por lo que si no tienen el restaurante del hotel abierto te tienes que coger un tuk tuk cada vez y hacer 15-20 minutos.

2026-08-11 via Nuitee
Y
Yuki family_with_children lk
9
It was a place where I could find peace of mind.
Pros:

The room was very spacious, allowing me to relax completely. Because it's located on a mountaintop, the air was incredibly clean and the view was magnificent. All the staff members had wonderful smiles and were very kind.

Cons:

The drain in the shower room next to the dining table was weak, so it should be fixed.

2026-08-07 via Nuitee
S
Sajidur family_with_children us
10
We will gladly recommend this place to our friends and family
Pros:

Beautiful location, friendly staff and spacious
Property

Cons:

Onsite food took 2 hours to prepare. We would have opted for delivery if we knew sooner

2026-07-18 via Nuitee
A
Achala solo_traveller au
5
2026-07-06 via Nuitee
S
Sadman couple bd
9
Pros:

The hotel is very pretty. The gentleman at the reception, Mr. Dulan has been very helpful throughout the stay, checking up on us.

The breakfast was very good. Would definitely recommend anyone staying in Kandy.

2026-06-23 via Nuitee
T
Thisaru extended_group lk
10
Pros:

Great location, nice view. Great staff; very friendly and helpful.

2026-06-23 via Nuitee
S
Silva couple lk
9
calm and quite location with good facilities
Pros:

The view from the room was great. The food is also good. The portion of foods are more than enough. Nice location with friendly staff

Cons:

The bed in the room could have been a kings size bed.

2026-06-15 via Nuitee
A
Ameli extended_group lk
8
Very friendly and helpful staff
Pros:

Excellent service from staff, very understanding kind and respectful. Dulan at reception was patient and helpful, same with Danushka.

2026-05-28 via Nuitee
R
Rathnayake couple lk
10
2026-05-23 via Nuitee
D
Deshaka extended_group au
2
Pathetic
Pros:

Nothing

Cons:

This property overcharges customers

2026-05-07 via Nuitee
B
Bhawan couple in
7
2026-04-10 via Nuitee
V
Vinojini couple in
1
Never ever go and stay in this hotel. Your money and self respect will be lost. Worst behavior.
Pros:

Nothing to like. Worst ever stay. Please never go this hotel. Waste of money. No power. No hot water. Water logged in the washroom

Cons:

No power. No hot water. Water logged in washroom. Didn't drain for whole day. Couldn't enter bathroom because of water logging. Washroom was very dirty. Hot tub was very dirty. Stains all over the toilet basin. Water leaking in the bathroom shower and spraying water all over. In hot tub mechanics not working. Water spraying outside of the hot tub. Very unhygienic. Waste of money. It's a shit room in a shit hotel. Poor service.

2026-04-01 via Nuitee
M
Michelle solo_traveller de
9
Good hotel in the mountains of Kandy
Pros:

The room was clean, the breakfast good. The hotel is located in the mountains of Kandy, so you will have to walk a bit to get in the city but you will also have a very nice view :).

Cons:

The bathroom could be cleaner (e.g. my toilet seat was very dirty/brown).

2026-04-01 via Nuitee
V
VENKATA SURYA SATYA MURTHY family_with_children in
10
Pros:

Overall a very good place to spend time and relax

Cons:

Perched atop a hill need some good driving skills to reach

2026-03-31 via Nuitee
K
Kanishka extended_group lk
9
Great place to stay in Kandy City Limits
Pros:

Location with relaxed environment, breathtaking view, friendly staff

Cons:

It's better rooms provided with a towel rack

2026-03-23 via Nuitee