The Heritage Inn

Hotels
8.9 (54 reviews)
No 3, Nelum Mawatha, Primrose Gardens , Kandy , lk

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Air conditioning
Terrace
Family rooms
Express check-in/check-out
Tour desk
Ironing service
Car hire
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Comfortable room
Polite staff
Beautiful location
Cons:
Small ants in the bathroom
Unusual bathroom access
Limited payment options

Categories

Cleanliness
7.79
There were small ants in the bathroom.
Service
9.76
The staff was polite and highly recommended.
Location
9.3
The property is located on a hill with a beautiful view and is conveniently located about 10–15 minutes from the city centre.
Room Quality
9.25
The room was comfortable and nicely decorated.
Amenities
8.78
Standard quality for this hotel tier.
Value for Money
8.74
Standard quality for this hotel tier.
Food and Beverage
8.79
Standard quality for this hotel tier.
Overall Experience
8.76
Standard quality for this hotel tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 12:00

Property Description

Convenient Location
Located in Kandy, just a short distance from major attractions like Kandy City Center and Sri Dalada Maligawa, The Heritage Inn offers a prime location for exploring the city.

Comfortable Accommodation
Experience comfort and convenience in our well-equipped rooms featuring flat-screen TVs, air conditioning, and private bathrooms. Some rooms even come with a balcony for a relaxing outdoor space.

Excellent Amenities
Enjoy a range of amenities including a garden, free private parking, a terrace, and an on-site restaurant. With a 24-hour front desk, airport transfers, room service, and free WiFi, we ensure a hassle-free stay for our guests.

Book your stay at The Heritage Inn for a memorable experience in Kandy!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

8.9
Based on 54 reviews
Cleanliness: 7.79
Service: 9.76
Location: 9.3
Room Quality: 9.25
Amenities: 8.78
Value for Money: 8.74
Food and Beverage: 8.79
Overall Experience: 8.76
F
F.M.Junaideen • solo_traveller • lk
10
Home Away from Home
Pros:

The Bungalow is situated just 10 minutes away from Kandy. Very Clean Room and Comfortable too.The Host is very kind and the Manager Mr. Isru helping the clients out of his way and very helpful Gentleman. Thank you very much, definitely we will recommend for our Friends and Relatives

Cons:

Non

2026-05-03 • via Nuitee
F
F.M.Junaideen • solo_traveller • lk
10
Very Clean and Beautiful View
Pros:

Location and Staff

Cons:

Non

2026-04-07 • via Nuitee
H
Hakeem 331 • solo_traveller • om
9
2026-04-05 • via Nuitee
R
René • couple • de
10
2026-03-06 • via Nuitee
K
Kasun • couple • lk
10
Pros:

Staying at this mountain-top hotel was truly a wonderful and peaceful experience. The breathtaking views from the property are absolutely stunning — waking up surrounded by nature and fresh mountain air felt magical. The atmosphere is calm, relaxing, and perfect for anyone looking to escape and recharge.
What made the stay even more special was the incredibly friendly and welcoming staff. They were always helpful, kind, and made sure we felt comfortable throughout our visit. Their warm hospitality added a personal touch that made the experience unforgettable.
Highly recommended for anyone who loves beautiful scenery, peaceful surroundings, and excellent service. I would definitely love to visit again!

2026-02-14 • via Nuitee
N
Nelum • couple • lk
7
2025-10-03 • via Nuitee
J
Jeyakumar • extended_group • ch
9
Pros:

Zimmer

Cons:

Nichts

2025-08-18 • via Nuitee
V
Valeria • extended_group • it
9
2025-08-16 • via Nuitee
M
Maria • family_with_children • cy
9
Nice and comfortable room, but the bathroom setup and payment options were inconvenient.
Pros:

The stuff was polite and the room was, comfortable, and nicely decorated. The location was convenient, and the atmosphere was pleasant. The property is located on a hill with a beautiful view, offering a peaceful atmosphere about 10–15 minutes from the city centre.

Cons:

There were small ants in the bathroom. The bathroom was located outside the room, so we had to leave the room to access it. Although it was private, it only had a door with gaps at the top and bottom, which felt unusual. Additionally, the listing stated that payments could be made by Visa or Mastercard, but in reality, they only accepted cash.

2025-08-11 • via Nuitee
S
Solveig • couple • dk
10
2025-08-11 • via Nuitee
S
stephane • family_with_children • fr
9
Pros:

Vue

Cons:

.

2025-08-09 • via Nuitee
T
Tigranarushanyan • young couple • am
10
Exceptional
Pros:

Everything

2025-07-31 • via Nuitee
P
Pradeep • young couple • in
9
Superb
Pros:

The managing person was so kind and helpful. Highly recommended

2025-06-24 • via Nuitee
P
Poornima • young couple • lk
10
comfortable and pleasant
Pros:

Tidy and calm place
Flexible friendly staff
well maintained
It made our stay comfortable and pleasant

Cons:

Nothing

2025-04-27 • via Nuitee
M
Martina • young couple • ie
8
Very good
Pros:

We had everything we needed and got lots of help getting taxi etc on to our next location. Lovely view from the little balcony.nice breakfast and a kettle and tea and coffee in room.

2025-04-13 • via Nuitee
B
Bonnet • young couple • nl
6
Pleasant
Pros:

The staff was really nice! Okay to stay for one night.

Cons:

Room just next to the reception, and no curtains in the bathroom.

2025-04-07 • via Nuitee
D
David • young couple • gb
7
Enjoyed the stay the owner has made the most of the space she has.
Pros:

The staff

Cons:

Room configuration

2025-04-06 • via Nuitee
D
Damith • young couple • ae
10
Exceptional
2025-03-27 • via Nuitee
R
Ramiah • young couple • gb
10
All good
Pros:

All good

Cons:

All good

2025-03-19 • via Nuitee
F
Frauke • solo traveller • de
10
Great Choice
Pros:

Great small Hotel a bit far from town. It’s very comfortable for the price, clean and friendly. It has a great view. So if you like it a bit quiet its great.

2025-03-08 • via Nuitee