Hans Inn Batam

Hotels
7.6 (295 reviews)
Jl. Imam Bonjol, Kompleks Nagoya Newton Blok A no. 1-3 , Nagoya , id

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Location
Service
Room Size
Value for Money
Cons:
Cleanliness Issues
Noise
Old Furnishings
Amenities Malfunction

Categories

Cleanliness
6.1
There were issues with cleanliness mentioned like the presence of cockroaches and noise from adjacent rooms.
Service
8.6
General appreciation for customer service being friendly and helpful.
Location
9.1
Good location mentioned multiple times, with proximity to food and attractions.
Room Quality
7.1
Rooms spacious but mentioned issues like old furnishings and noise from the air conditioning.
Amenities
7.6
Amenities like a spacious family room were appreciated but had some issues like malfunctioning bathing foam dispenser.
Value for Money
8.6
Value for money was positively highlighted due to spacious rooms and location.
Food and Beverage
6.6
Lack of breakfast service and issues with food odors from nearby market.
Overall Experience
7.1
Recent visitors had a mostly positive experience but indicated room for improvement in several areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 02:00

Property Description

Luxurious Accommodation
Experience comfort and convenience at Hans Inn Batam, where air-conditioned rooms with modern amenities await you. Enjoy a flat-screen TV, electric kettle, and cozy seating area in each room, along with complimentary toiletries in the private bathrooms.

Dining Excellence
Indulge in a culinary journey at Hans Restaurant, offering a delectable mix of Indonesian, Chinese, and Western cuisines. Whether you're a food enthusiast or seeking familiar flavors, our restaurant ensures a satisfying dining experience.

Convenient Facilities
Benefit from our 24-hour front desk, karaoke facilities, and free WiFi throughout the property. Let our staff assist you with laundry services, car rentals, and airport transfers, ensuring a seamless stay. Don't miss the chance to explore the nearby Nagoya Citywalk during your visit to Batam.

Book your stay at Hans Inn Batam now for an unforgettable hotel experience!

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    People no matter the age stay for Rp 150,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.6
Based on 295 reviews
Cleanliness: 6.1
Service: 8.6
Location: 9.1
Room Quality: 7.1
Amenities: 7.6
Value for Money: 8.6
Food and Beverage: 6.6
Overall Experience: 7.1
S
Syaza • couple • my
10
2026-02-14 • via Nuitee
E
eunice • solo_traveller • my
6
JUST Nice only
Pros:

Location

Cons:

A1) ONLY 1 CHARGING PLUG! How for 2 persons to Charge Mobile & Powerbanks🤦🏻‍♀️😅

2) Very dark in Toilet don’t knw Y property dont install 1 more light in toilet!

3) Counter staffs lack of Service Attitude:
a) we asked the counter staff 4 assistance to get grab in advance BUT after we came down from room then ONLY HE called for TAXI SOME MORE THERE s NO RESPONSE FROM TAXI CENTER😤😠😡
b) After check out we 4got to get back Deposit of IDR 100,000 BUT THE STAFF NEVER CHASE / STOP US WANT TO DO THE REFUND FOR US WHILE WE WERE WAITING OUTSIDE FOR THE DRIVER.
Ends up WE NEED TO GO BACK HANS INN TO GET BACK THE REFUND IDR 100,000. IT s QUITE WASTING TIME & MONEY TO GO BACK HOTEL AGAIN😠🤬😡

2026-02-10 • via Nuitee
B
Bakhiza • family_with_children • my
9
Pros:

Comfort, clean and affordable...

2026-01-17 • via Nuitee
V
Vikneswaran • family_with_children • my
8
2026-01-04 • via Nuitee
S
Siti Baizura • family_with_children • my
7
overall its okay
Pros:

the hotel located in city

Cons:

aircond for room 326 not function very well

2025-12-31 • via Nuitee
C
Chris • extended_group • sg
9
2025-12-30 • via Nuitee
L
Lee • solo_traveller • my
8
2025-12-27 • via Nuitee
N
Nozie • family_with_children • my
10
Pros:

Alhamdulillah... customer service sgt bagus...door service terbaik.... Apartment sgt luas...ada beranda..ada kolam renang cuma tgh servis x blh mandi ..tapi bersih luar & dlm aparment..katil size king setiap bilik memg puas hati...Sye & team sgt suka...next time nk booking lgi...cuma next time pihak hotel blh sediakan tilam tambahan....apepun terbaik

2025-12-27 • via Nuitee
A
Ammara • couple • my
9
2025-12-25 • via Nuitee
R
Radiman • extended_group • my
10
Berbaloi…..
2025-12-24 • via Nuitee
F
Fazilah • extended_group • my
6
We enjoyed our trip to Batam, people are nice .'Hope for a better improvement from hotel management
Pros:

convenient

Cons:

body wash was not replenish prior to our check-in. I have to stop in the middle of the shower to call house keeping . room telephone was not working , i have to get help from family member in the other room to call.
When the house keeping guy came , he went into our room with the slipper and straight into the shower . We were too stunned to speak Should educate the staff on the proper way when entering the guest room

2025-12-24 • via Nuitee
I
IIS ANDHIKA • extended_group • sg
6
2025-12-23 • via Nuitee
M
Mew Fun • family_with_children • sg
8
2025-12-23 • via Nuitee
S
sarkunan • extended_group • my
9
2025-12-22 • via Nuitee
J
Joanne • family_with_children • my
8
Pros:

房间大间，我定family room ，很大间，很满意

Cons:

没有热水

2025-12-21 • via Nuitee
T
Talal • couple • pk
9
2025-12-19 • via Nuitee
H
helfifi • extended_group • my
7
berbaloi dgn duit
Pros:

bilik bertiga luas

2025-12-18 • via Nuitee
A
Amri • couple • my
10
2025-12-10 • via Nuitee
N
Nazziha • family_with_children • my
10
Pros:

Comfortable.

Cons:

None

2025-12-06 • via Nuitee
M
Muhammad pitri • extended_group • my
8
ok lah
Pros:

bilik.yang sangat luas

Cons:

lift satu dan kebersihan

2025-12-03 • via Nuitee