Hans Inn Batam

Hotels
7.6 (321 reviews)
Jl. Imam Bonjol, Kompleks Nagoya Newton Blok A no. 1-3 , Nagoya , ID

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Location
Service
Room Size
Value for Money
Cons:
Cleanliness Issues
Noise
Old Furnishings
Amenities Malfunction

Categories

Cleanliness
6.1
There were issues with cleanliness mentioned like the presence of cockroaches and noise from adjacent rooms.
Service
8.6
General appreciation for customer service being friendly and helpful.
Location
9.1
Good location mentioned multiple times, with proximity to food and attractions.
Room Quality
7.1
Rooms spacious but mentioned issues like old furnishings and noise from the air conditioning.
Amenities
7.6
Amenities like a spacious family room were appreciated but had some issues like malfunctioning bathing foam dispenser.
Value for Money
8.6
Value for money was positively highlighted due to spacious rooms and location.
Food and Beverage
6.6
Lack of breakfast service and issues with food odors from nearby market.
Overall Experience
7.1
Recent visitors had a mostly positive experience but indicated room for improvement in several areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 02:00

Property Description

Luxurious Accommodation
Experience comfort and convenience at Hans Inn Batam, where air-conditioned rooms with modern amenities await you. Enjoy a flat-screen TV, electric kettle, and cozy seating area in each room, along with complimentary toiletries in the private bathrooms.

Dining Excellence
Indulge in a culinary journey at Hans Restaurant, offering a delectable mix of Indonesian, Chinese, and Western cuisines. Whether you're a food enthusiast or seeking familiar flavors, our restaurant ensures a satisfying dining experience.

Convenient Facilities
Benefit from our 24-hour front desk, karaoke facilities, and free WiFi throughout the property. Let our staff assist you with laundry services, car rentals, and airport transfers, ensuring a seamless stay. Don't miss the chance to explore the nearby Nagoya Citywalk during your visit to Batam.

Book your stay at Hans Inn Batam now for an unforgettable hotel experience!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.6
Based on 321 reviews
Cleanliness: 6.1
Service: 8.6
Location: 9.1
Room Quality: 7.1
Amenities: 7.6
Value for Money: 8.6
Food and Beverage: 6.6
Overall Experience: 7.1
M
Mattz • solo_traveller • sg
8
Good accomodation
Pros:

Newly renovated with better bathroom features.

Cons:

The pillows are too soft.

2026-09-19 • via Nuitee
N
Nur Hamizah • extended_group • my
8
Pros:

Comfortable also big space!! Also big shout out to the staff sebab tercicir wallet and tak sedar langsung, dah check in also tido sekejap before keluar baru perasan wallet takde, terus pergi lobby diorang simpankan wallet without hilang duit langsung!!! Alhamdulillah

Cons:

ada lipas kecik kecik

2026-09-11 • via Nuitee
M
Mattz • solo_traveller • sg
4
Last choice accommodation
Pros:

Nothing exceptional.

Cons:

Front desk lack of service orientated.

2026-09-04 • via Nuitee
S
Suzy K • solo_traveller • sg
8
Pros:

Service

Cons:

Aircon wasn't cold

2026-08-30 • via Nuitee
G
ghazali • solo_traveller • my
7
Okla
Pros:

Luas, parking ok.

Cons:

Tak ada seterika,. Minta ada sediakan seterika. Dan ada lipas2 kecil. Minta spray selalu.

2026-08-25 • via Nuitee
T
Thilagah • extended_group • my
8
Cons:

There were some cockroaches in the toilet. Other than that, the stay was pleasant.

2026-08-23 • via Nuitee
M
Miow Siang • solo_traveller • my
8
2026-08-10 • via Nuitee
I
Ishak • extended_group • my
8
average ok
Pros:

Very clean room & quite modern but acceptable within the price.
Good house keeping & fast check in & out.
There's few massage centre around & food hawkers.
there"s only 1 lift but it"s ok. I love how quickly the lift move during rush hour.

Cons:

Location - a bit far from the nearest Nagoya Mall.
We need to cross 2 busy roads to get to the mall.
the roads is not really save ,especially for female tourist

2026-08-09 • via Nuitee
N
Nurul • extended_group • my
10
2026-08-08 • via Nuitee
Z
Zairin Erina • family_with_children • my
8
2026-07-21 • via Nuitee
A
Alan • extended_group • sg
3
Nice and comfortable rooms
Pros:

Nice

Cons:

Nil

2026-07-19 • via Nuitee
F
freddy • solo_traveller • id
8
2026-07-05 • via Nuitee
W
WAN YUSWANI • family_with_children • my
10
Ok to stay here
Pros:

Nice

Cons:

Got small cockroch

2026-06-29 • via Nuitee
S
Sha. • extended_group • sg
10
Affordable and cool place to chill and rest with your huge family.
Pros:

Super huge apartment. 3 big bedrooms for 7 pax, and a huge outdoor balcony to relax. And the swimming pool is just deside the apartment.

Cons:

The swimming pool was closed to due some renovations.

2026-06-28 • via Nuitee
N
Nurul Nazirah • solo_traveller • my
10
Pros:

The hospitality from the staff. The room is clean. Location wise is very strategic; near to Indomaret and Alfa Mart and also have a very nice massage place

Cons:

Some times, the road can be quite busy

2026-06-28 • via Nuitee
M
Mattz • solo_traveller • sg
6
Average Accommodation
Pros:

The room was spacious and clean

Cons:

In-room phone not serviceable. The front desk told us to WhatsApp instead. What a joke!

2026-06-22 • via Nuitee
M
Mustafi • family_with_children • sg
5
2026-06-21 • via Nuitee
N
NABIL FIKRI • solo_traveller • sg
1
Never ever stay Here!!!
Pros:

Nothing. Worst hotel I stay in batam.

Cons:

Was given a room which I can't switch on the TV & the room was dirty upon check-in & not to mention the roaches in the bathroom.

Change to a different room and it got worst till I have to check out and booked a different hotel. Room was next to the renovation site and it's was fiberglass dusty that you can't even lay on the bed without scratching oneself. I left the hotel with a bad rashes on my neck, back & both arms.

Will never recommend this hotel ever.

2026-06-09 • via Nuitee
N
Noralynn Goh • couple • sg
10
Overall Satusfied
Cons:

Room 402 phone cable out of order

2026-06-07 • via Nuitee
Y
YUSLAN KHUSAIRI • extended_group • my
10
2026-06-07 • via Nuitee