Wellness Hotel Gondola

Hotels
8.2 (2545 reviews)
Pallova 12 , Plzeň , cz

Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Safety deposit box
Tour desk
Facilities for disabled guests
Ironing service
See all facilities

Review Highlights

Pros:
Great location near city center
Friendly and helpful staff
Excellent breakfast quality
Cons:
Limited toiletries provided
Some rooms are outdated
Bar not open during certain hours

Categories

Cleanliness
7.94
General sentiment about the cleanliness was mostly positive, but concerns over limited toiletries affected the score.
Service
8.41
Staff was friendly and helpful, contributing to a positive service experience.
Location
8.95
The hotel is very conveniently located close to the city center, highly praised across multiple reviews.
Room Quality
7.9
Rooms were clean and comfortable, but concerns over rooms being somewhat outdated and dark affected the score.
Amenities
7.43
Limited amenities were a concern, particularly regarding toiletries and the bar not being open.
Value for Money
7.89
Value perception is generally positive, but the feeling of being charged for late checkout and parking impacted it.
Food and Beverage
8.94
Breakfast received excellent reviews, though some felt the variety was slightly limited.
Overall Experience
8.11
Overall, guests enjoyed their stay, highlighting the positives while noting a few areas of improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 14:27

Property Description

Luxurious Accommodation
Hotel Green Gondola, located just 250 metres from Plzen's main square, offers air-conditioned rooms with satellite TV and minibars, ensuring a comfortable stay for guests. Enjoy complimentary Wi-Fi and convenient parking facilities for a seamless experience.

Culinary Delights
Indulge in a culinary journey at the hotel's restaurant, renowned for its traditional Czech and international cuisine. Delight your taste buds with a selection of Mediterranean dishes crafted by skilled chefs.

Wellness Oasis
Unwind and rejuvenate at the Gondola's wellness centre, featuring a sauna, spa, and relaxation area available for an additional fee. Pamper yourself with luxurious treatments and embrace tranquility during your stay.

Experience luxury, exquisite dining, and relaxation at Hotel Green Gondola. Book now for an unforgettable stay.

Important information:

Please note that private wellness and massages are available upon request and have to be confirmed by the property.

Please note the hotel has a strict no smoking policy in all of its bedrooms. Failure to adhere to this policy will result in a 400 Euro fine.

Please note that between 30.6.2026 and 31.8.2026, wellness will be unavailable.Sauna is closed from 2026-08-31 until 2026-06-13
Hot tub/jacuzzi is closed from 2026-08-31 until 2026-06-13
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 6 per stay.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

Location

Guest Reviews

8.2
Based on 2545 reviews
Cleanliness: 7.94
Service: 8.41
Location: 8.95
Room Quality: 7.9
Amenities: 7.43
Value for Money: 7.89
Food and Beverage: 8.94
Overall Experience: 8.11
T
Thomas solo_traveller de
9
Pros:

Nettes Hotel direkt am Stadtzentrum. Komfortables Zimmer mit sehr guter (leiser) Klimaanlage, großzügiges Bad.
Gute Auswahl und reichhaltiges Frühstück, es gibt nichts zu bemängeln.

2026-05-29 via Nuitee
J
Jiří solo_traveller cz
9
2026-05-29 via Nuitee
M
Milan couple cz
8
2026-05-27 via Nuitee
A
Amanatidis couple de
8
2026-05-27 via Nuitee
K
katerina couple gr
8
Basic accommodation/ nice location.
Pros:

The location was great, close to city center, Pilsen Beer museum and football arena.
The room was very clean and quiet. The furniture’s decoration was basic. The parking option was good , although chargeable.

Cons:

Actually this hotel cannot be mentioned as a 4* hotel. Max, 3*…There is no elevator. The communication with the receptionist was not so clear as the lady wasn’t speaking clearly English, although she was a smiling person. The breakfast was basic to low quality and quantity..There was no lactose-free milk , when I asked for it. There was no 24hours reception. During the checkout was nobody in the reception and I had to search for an employee between the dining room and the upper floor for at least 8min to inform him for my check out!! I don’t know how this hotel is characterized as a 4* hotel…

2026-05-26 via Nuitee
F
Feliciello extended_group it
7
Il soggiorno è stato positivo. L’unica cosa che non mi è piaciuta è stato il fatto di aver dovuto chiedere la pulizia gi
Pros:

La posizione.

Cons:

La mancata pulizia giornaliera.

2026-05-25 via Nuitee
T
Traveller solo_traveller fi
8
Pros:

Paikka hyvä

Cons:

- ylimmän eli 2 kerros huone tunkkainen. Alakerran keittiön käryt olivat huoneessa sinne tullessa.
- vain yksi minulle liian iso/paksu tyyny.

2026-05-25 via Nuitee
P
Peter solo_traveller gb
10
Pros:

Exceptional staff, very helpful, informative and genuinely welcoming. My room was huge with a kitchenette enclosed in a cabinet, which was superb. Bed very comfortable and brick walls for excellent sound insulation, plus functional and controllable air conditioning, which is increasingly rare.

2026-05-24 via Nuitee
P
Pavel Bartoš solo_traveller cz
8
2026-05-24 via Nuitee
U
Uwe solo_traveller de
10
2026-05-23 via Nuitee
E
Eda solo_traveller cz
8
Pros:

Poloha hotelu, výborná snídaně, ochotný personál, prostorná koupelna a také dobré obědy v "Baštírně".

Cons:

Střešní okna otevíratelná tyčí, nebo sloupnutím na stůl.

2026-05-22 via Nuitee
M
Michela solo_traveller it
10
2026-05-21 via Nuitee
P
Petra couple de
10
Alles war für uns perfekt
Pros:

Die Lage und das Personal 👍 einfach super

2026-05-21 via Nuitee
J
Jürgen couple de
8
Schönes Hotel 🏨
Pros:

Ruhige und doch zentrale Lage, sehr freundliches Personal

2026-05-20 via Nuitee
J
Justin solo_traveller gb
9
2026-05-20 via Nuitee
J
Jürgen couple de
8
Kleines Familieres Hotel
Pros:

Sehr gute Lage und freundliches Personal

2026-05-20 via Nuitee
Y
Yves Leroi solo_traveller be
9
Pros:

Locatie kort bij centrum en met mogelijkheid auto te parkeren op eigendom hotel, is zeer handig. Pilsen is een oude mooie stad met veel groen en prachtige oude gebouwen. 1 dag uittrekken om haar te verkennen is niet overdreven. Gezellige eetcafés met lekkere maaltijden aan voor ons ongekend lage prijzen.

Cons:

Te weinig tijd voorzien voor stadsbezoek

2026-05-19 via Nuitee
R
ronald family_with_children de
9
2026-05-18 via Nuitee
A
André solo_traveller hu
8
2026-05-18 via Nuitee
I
Irena solo_traveller cz
9
2026-05-18 via Nuitee