Hotel Murano

Hotels
8.6 (31 reviews)
Av Núñez 113-115 , Abancay , pe

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Children allowed

Facilities

Non-smoking rooms
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Tour desk
Facilities for disabled guests
Ironing service
Currency exchange
See all facilities

Review Highlights

Pros:
Helpful staff
Good breakfast
Cons:
Small rooms
Limited breakfast hours

Categories

Cleanliness
8.29
General comments indicate satisfaction with cleanliness, though some aspects of the room might detract from overall perception.
Service
9.26
Positive experiences highlighted with staff, particularly the morning receptionist who was very helpful.
Location
9.3
Location was appreciated by several reviewers as convenient and advantageous.
Room Quality
7.75
Negative comments regarding room size and lack of amenities impacted the room quality sentiment.
Amenities
8.78
Overall satisfaction noted, but a desire for amenities like hairdryers was expressed.
Value for Money
8.24
Mixed feelings regarding price versus services received; thus, rated slightly lower.
Food and Beverage
8.29
Breakfast service hours mentioned as inconvenient, negatively affecting the overall food experience.
Overall Experience
8.86
Overall experience reflects a blend of good service and location but marred by room issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-28 01:59

Property Description

Luxurious Accommodation:
Hotel Murano in Abancay offers elegant rooms equipped with modern amenities such as a flat-screen TV, comfortable bedding, and a private bathroom for a relaxing stay.

Convenient Facilities:
Guests can enjoy the convenience of a 24-hour front desk, tour desk, free WiFi, shared lounge, room service, and currency exchange, ensuring a seamless and enjoyable experience during their stay.

Delicious Dining Options:
Start your day right with an appetizing American breakfast served every morning at the hotel, providing a delightful culinary experience for guests.

Experience the charm and comfort of Hotel Murano - book your stay now for a memorable getaway.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.6
Based on 31 reviews
Cleanliness: 8.29
Service: 9.26
Location: 9.3
Room Quality: 7.75
Amenities: 8.78
Value for Money: 8.24
Food and Beverage: 8.29
Overall Experience: 8.86
C
Cabrera • solo_traveller • us
10
Pros:

Location

2026-03-13 • via Nuitee
E
EO • couple • pe
8
2026-03-09 • via Nuitee
L
Luis • solo_traveller • pe
9
Pros:

Site

Cons:

Breakfast

2026-02-25 • via Nuitee
N
Natan • couple • pe
9
Pros:

Excelente servicio

Cons:

El precio es un poco elevado

2026-02-10 • via Nuitee
V
VARGAS • solo_traveller • pe
5
Pros:

Nada

Cons:

La habitación

2026-01-27 • via Nuitee
R
Rosa María • family_with_children • pe
5
Cumplir con lo que publican. Falta comodidad en las habitaciones
Pros:

El desayuno, como todos.

Cons:

El espacio estrecho. No hay comodidad en los servicios higiénicos. Pagué por habitación doble y el cuarto era pequeño con un disqguardaropas sin cajones y sólo para guardar cuatro prendas colgadas. No hay espejo en la habitación.
No recomiendo para familias.
Quizás, haya mejores habitaciones... Lo digo por la propaganda que ponen; pero, la realidad que tuve ahí fue decepcionante.

2026-01-25 • via Nuitee
A
Alexander • family_with_children • pe
6
2026-01-19 • via Nuitee
C
claudia • solo_traveller • pe
10
Pros:

El chico que atiende por las noches no es tan ameno en cambio la señorita de las mañanas excelente en sugerirte lugares, transporte , ayuda para alguien que viaja por primera vez y no conoce.

Cons:

Yo agregaria una secadora para cabello en el baño, por lo demas todo excelente

2026-01-19 • via Nuitee
A
ANGEL • solo_traveller • pe
9
Pros:

Limpieza y ubicación

Cons:

Todo estuvo bien

2025-12-15 • via Nuitee
J
Jorge • couple • pe
10
2025-09-14 • via Nuitee
G
GARCÍA PLAZA • extended_group • es
8
Pros:

En general todo bien, y en particular y concretamente destacar la profesionalidad del recepcionista Obrayam que nos recibió a la llegada y a la recepcionista Mariluz por su amabilidad a la salida del hotel, muchas gracias a ambos.

Cons:

Al cuarto de baño le faltaría ser un poco más grande y poner cortinas que impidan el paso de la luz del día por la mañana y así evitar despertarse.

2025-08-30 • via Nuitee
A
Augusto • solo_traveller • pe
8
Pros:

Ubicacion

Cons:

Fui por ocio y su desayuno lo sirven en un horario muy corto de se

2025-08-29 • via Nuitee
B
Brenda • couple • pe
9
Pros:

Las instalaciones

2025-08-25 • via Nuitee
J
JOHANNA CAROLINA • family_with_children • co
10
2025-08-12 • via Nuitee
M
Martinfwr • extended_group • pe
8
2025-07-26 • via Nuitee
H
Henrique Theo • family_with_children • br
7
2025-07-25 • via Nuitee
K
Karen • young couple • ca
5
Not for me!
Pros:

Morning breakfast, filtered water.

Cons:

Bathroom was barely functional, so small and one small mirror hung too high to see it. Only light in the room didn’t work. Our fellow travelers on the sixth floor didn’t have Wi-Fi that worked.

2025-01-17 • via Nuitee
M
Marleen • young couple • ca
9
Fabulous stay at Hotel Murano!
Pros:

The breakfast was excellent! Many shops located just a short walk away from the Hotel.

Cons:

Basically no WiFi on the 6th floor but very good WiFi on the lower floors.

2025-01-16 • via Nuitee
J
Jessenia • young couple • pe
8
Very good
2024-12-07 • via Nuitee
K
Kaapo • solo traveller • fi
9
Superb
Pros:

Staff was amazing

2024-09-17 • via Nuitee