Rowton Hall Hotel and Spa

Hotels
•
Classic British Hotels
7.7 (1542 reviews)
Whitchurch Road, , Chester , gb

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Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Nice amenities
Great food
Cons:
Poor cleanliness
Inconsistent service

Categories

Cleanliness
5.66
The cleanliness received negative feedback due to dirty rooms and poor management.
Service
8.63
Mixed sentiments; some staff praised for friendliness but others criticized for poor reception service.
Location
8.17
The location was highlighted as a positive aspect in several reviews.
Room Quality
7.12
Some rooms were cold and had poor sound insulation; however, many guests enjoyed their rooms.
Amenities
8.15
Spa facilities and overall amenities were generally praised, though some aspects like the heated jacuzzi were lacking.
Value for Money
7.61
Value for money was mostly rated well, but some found the food overpriced.
Food and Beverage
8.16
The food quality and dining experience received high marks from guests.
Overall Experience
8.13
Guests generally had a positive experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 01:16

Property Description

Luxurious Spa and Boutique Bedrooms
Nestled in 8 acres of stunning gardens, Rowton Hall Hotel and Spa offers a pampering experience with its luxury spa and beautifully designed boutique bedrooms. Each room boasts a modern bathroom, free internet access, and tea/coffee facilities for a comfortable stay.

Award-Winning Dining Experience
Indulge in a culinary delight at the oak-panelled Langdale Restaurant, where a creative menu featuring local produce awaits. Guests can enjoy refreshments on the terrace or in the conservatory lounge, adding a touch of elegance to their dining experience.

Convenient Location and Nearby Attractions
Conveniently located just 3 miles from Chester, this Georgian manor provides easy access to Chester Racecourse, the historic city center, and the popular Chester Zoo. With free on-site parking, guests can explore the area with ease and enjoy a memorable stay at Rowton Hall Hotel and Spa.

Important information:

Please note guests booking a half board package, will receive a GBP 30 allocation per adult towards the main restaurant a la carte menu.

Please note that weddings and functions are often held at the hotel. This can cause some noise disruption.

Children aged 4 and under are not allowed in the swimming pool.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

Location

Guest Reviews

7.7
Based on 1542 reviews
Cleanliness: 5.66
Service: 8.63
Location: 8.17
Room Quality: 7.12
Amenities: 8.15
Value for Money: 7.61
Food and Beverage: 8.16
Overall Experience: 8.13
S
Smallshaw • solo_traveller • gb
10
Pros:

loved the room onto the garden

2026-06-13 • via Nuitee
S
Sandra • solo_traveller • gb
5
Nice lication
Pros:

Food was good drinks not too expensive facial was lively

Cons:

Rooms very old and dated need a good revamp
It was very cold all day in the wedding room as the folding doors were kept open all day and night until we asked to close them

2026-06-13 • via Nuitee
S
Sophie • solo_traveller • gb
9
2026-06-09 • via Nuitee
K
Kathryn • family_with_children • gb
9
A restorative oasis of calm.
Pros:

We have stayed here many times. There are a few spa hotels around Chester, but we always return to this one. The building is very unusual and it makes for interesting shapes in the bedrooms. Very few of them are the same.
It's proximity to one of Chester's Park and Ride facilites makes it's location brilliant for getting into the city without worrying about parking.
The staff are extremely friendly and helpful. The facilites are wonderful and the atmosphere is so relaxing. The bedrooms are really quiet and the beds are amongst the most comfortable (both mattress and pillows) we have experienced.
We ate in the bar area from both the bar and restaurant menus and the food is very wide-ranging (all 5 of us had different dishes) and always of excellent quality.
We did not take breakfast this time.

Cons:

The cost of the food is slightly high for the area and the portion size.
The views out of all three of our rooms were not desirable even though the rooms themselves were lovely. The shower controls is one were a bit challenging!

2026-06-07 • via Nuitee
S
Samantha • couple • gb
10
2026-06-06 • via Nuitee
E
Eric • couple • gb
8
2026-06-02 • via Nuitee
R
Rob • extended_group • gb
8
2026-06-01 • via Nuitee
N
Nile • couple • gb
4
Staff were amazing yet room really wasn’t what i expected from the pictures of the room and disappointed with the spa
Pros:

The staff was very friendly and helpful

Cons:

The bedroom I booked I had a lot higher expectations from the photos I saw on the booking and the jacuzzi and pool was freezing cold really didn’t feel worth the money I spent

2026-05-31 • via Nuitee
J
Jacqueline • solo_traveller • gb
10
Pros:

The hotel is beautiful and old. There is no air con or lifts so it retains it's character as an old building. Still has original sash windows. Rooms nice and comfy. Spa area was really nice. Staff were very helpful and informative even though they were busy as there was a big wedding on at the time. Would definitely be back. Akso have beautiful gardens 😍

2026-05-31 • via Nuitee
M
Mark • solo_traveller • gb
7
Cons:

Extortionate price of drinks

2026-05-30 • via Nuitee
F
Francesca • couple • gb
8
Very nice
Pros:

Liked everything

Cons:

The loud music late at night ftom wedding party

2026-05-30 • via Nuitee
J
Justine • couple • gb
5
Close to Cheshire oaks but for a hotel and spa, it was dissapointing
Pros:

The hotel was close to the location we had been too.

Cons:

When we arrived we were told that the restaurant and bar were not serving food, however there was a BBQ on u til 8pm, had we arrived later then we would not have been able to eat at the hotel, also the rooms were hot as no air conditioning and the curtains allowed all the light in In The morning( maybe black out blinds should be fitted)

2026-05-27 • via Nuitee
L
Leoanard Ian • family_with_children • gb
9
enjoyed it very much
Pros:

all was well

Cons:

nothing

2026-05-27 • via Nuitee
L
Lee • solo_traveller • gb
10
Pros:

Everything! From arrival right through to our departure the whole experience was perfect, along with the room, bed, facilities, grounds, staff, food and accommodating our dog 🐶. 10/10 We will be staying here again. Thank you.

Cons:

Nothing, everything was perfect.

2026-05-26 • via Nuitee
M
Marcel • couple • gb
10
2026-05-26 • via Nuitee
S
Sean • couple • gb
4
2026-05-25 • via Nuitee
G
Gill • solo_traveller • gb
8
Pros:

Stayed for the weekend as a treat for Boyfriend for his birthday. The hotel was beautiful, in stunning grounds to fall lucky with the weather. Although I had booked the whole spa package we was not allocated robes or slippers 😒 and the fact that we had a double room which I fact was 2 single beds pushed together so either one of us always fell in the gap.

Cons:

The room not having robes and slippers for the spa and the fact that we had a double room which consisted of 2 single beds being pushed together. No good if you want to cuddle up.

2026-05-25 • via Nuitee
K
karabo • couple • gb
5
Ok
Pros:

The outdoor is nice. The place is quiet and only nature sound. Pool and spa nice.

Cons:

I had requested to have a happy birthday message displayed in the room and was told my request was granted only to get there and find nothing. No fridge in the room. Breakfast took too long to be prepared. It’s a nightmare to flush the toilet. No lift.

2026-05-24 • via Nuitee
J
Joanne • couple • gb
9
Good
Pros:

Location and setting

Cons:

Bit old fashioned and expensive

2026-05-23 • via Nuitee
A
Adam • solo_traveller • gb
8
Great experience 1 little downfall
Pros:

Surrounding area, beautiful garden walk.
Excellent relaxing facilities, spa and pool.
Big eaters, can be worth the breakfast, over sized potions.
Vintage decor.

Cons:

Locked outside.
Struggling with sleep issues I can be up all times of the night and can be heavy smoker go outside a few times through the night.
Doors locked at 11 and you are required to ring a number. From half midnight, took over 45 minutes and 7 calls and a voice mail left to the number left on the door before I gained access back in to the building

2026-05-21 • via Nuitee