Ratanakiri Paradise Hotel & Restaurant

Hotels
7.9 (24 reviews)
Loun Village, Yeak Laom, Krong Banlung 3 km on road from Yeak Laom Lake to Ou'Sean Lair Waterfall , Banlung , kh

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Clean rooms
Attentive staff
Beautiful location
Tranquil environment
Cons:
Overpriced food
WiFi issues
Limited balcony amenities
Mixed reviews on food quality

Categories

Cleanliness
8
Guests consistently mentioned cleanliness as a positive aspect.
Service
8.3
Service was generally appreciated, with staff being attentive and accommodating.
Location
9
The hotel is situated in a peaceful and scenic location, away from the city bustle, offering beautiful views and a tranquil environment.
Room Quality
8
Rooms are clean, comfortable, and well-equipped with necessary facilities.
Amenities
7.5
The amenities provided, such as the swimming pool and beautiful gardens, were appreciated by guests.
Value for Money
7.7
While some guests felt the hotel provided good value for money, others mentioned it was overpriced for certain services like food and transportation.
Food and Beverage
6.5
Mixed reviews on the food and beverage offerings, with some guests finding it overpriced and lacking in flavor.
Overall Experience
8.3
Most guests had a positive overall experience, appreciating the warm welcome, attentive staff, and beautiful surroundings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-07-08 18:15

Property Description

Relax and Unwind with Our Amenities
Experience ultimate relaxation at Ratanakiri Paradise Hotel & Restaurant with an outdoor swimming pool, hot tub, and lush garden for a peaceful retreat.

Delightful Dining and Socializing
Enjoy delicious meals at the on-site restaurant and unwind with a refreshing drink at the bar while taking in stunning mountain views from the terrace.

Adventure Awaits
Embark on exciting activities such as billiards, darts, hiking, and cycling, with Ka Chanh Waterfall and Katieng Waterfall just a short distance away.

Book now to experience a perfect blend of relaxation and adventure at Ratanakiri Paradise Hotel & Restaurant.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:30 AM

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    People no matter the age stay for US$8 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 24 reviews
Cleanliness: 8
Service: 8.3
Location: 9
Room Quality: 8
Amenities: 7.5
Value for Money: 7.7
Food and Beverage: 6.5
Overall Experience: 8.3
J
Julia young couple gb
10
We truly felt part of the family here. They went above and beyond especially on my birthday, such a generous and loving
Pros:

We had booked three nights to stay at Ratanakiri Paradise Hotel and Restaurant and we stayed for seven .. I think that says it all! It is a little bit of paradise with an owner who is very warm, welcoming and goes out of her way to make sure her guests have the most enjoyable stay. The accommodation has AC, the rooms are clean and comfortable with an en-suite bathroom, a hot shower and bathrobes; the rooms have all the facilities you really need. The staff are very attentive and the chef cooks excellent meals from a varied menu. The portions are extremely generous and you certainly wont go hungry. The hotel is situated off the beaten track and the road can be a little challenging, but it’s worth the journey as the views and the gardens are beautiful, tranquil and away from the maddening bustle of a city. It isn’t far from the city and a number of waterfalls .. we filled our days and evenings with a mixture of chilling at the resort and exploring, so it is a perfect location for all your needs. It is extremely good value for money and we would recommend you stay here if you are in this area of Cambodia.

2025-04-14 via Nuitee
S
Stephen young couple gb
4
Peaceful but disappointing and very overpriced
Pros:

Clean comfortable bed and clean nice shower room
Nice swimming pool
Nice views

Cons:

Overpriced lifts, back and forth from town
Overpriced food which lacked flavour
Run down
Seemed abandoned
WiFi hardly worked
No chairs on balcony despite advertised
Can get a lot more for your money in some area

2025-03-12 via Nuitee
T
Thun review category business travellers kh
4
Disappointing
Pros:

I was cancelled

2025-02-19 via Nuitee
R
Rena family with young children kh
10
Accomadating
Pros:

They were very accommodating. They arranged a pick up from the bus stop by car which was only $3. They let us check in early because we arrived at 6:30am. Breakfast was prepared right away with unlimited tea and coffee. The pool and the facility was beautiful. They arranged for our bungalows to be connected to each other as well. The staff was very nice. They also connected us with a trekking guide that took us to the waterfall.

2025-01-30 via Nuitee
M
Moeun group kh
5
Passable
2025-01-01 via Nuitee
M
Moeun group kh
5
Passable
2025-01-01 via Nuitee
T
Trev. family with young children au
8
Very good
2024-12-15 via Nuitee
S
Sara with friends gb
10
Lovely place to stay
Pros:

Lovely family at the resort and so accommodating! We really enjoyed our time. The food was also delicious! Thoroughly recommend staying here if you like nature and a nice friendly family vibe.

Cons:

The road to the resort is very bumpy- you can only really use a car, however, we really enjoyed the bumpy roads! The resort was great for transport between the resort and places in Ban Lung.

2024-06-13 via Nuitee
B
Boun family with young children us
6
Pleasant
2024-04-05 via Nuitee
N
Noeung young couple us
7
We could have enjoyed better if everything was working. We will not come back.
Pros:

It was a nice resort with nice swimming pool and great views.

Cons:

No WiFi, electricity was not powerful, unable to blow hair or charge the phones. The property owner said there was nothing he could do because the resort was too far from the city. Low workmanship and low maintenance. Low water pressure to flush the toilet. We booked bungalows, but no water working there, so they replaced standard rooms instead. No buffet for BF, not much selection for BF. Foods were expensive and not delicious.

2024-02-22 via Nuitee
D
Dominik family with young children pl
10
Exceptional
Pros:

This is an amazing place surrounded by beautiful nature. Peace and quiet make it the perfect place for a relaxing stay. The staff were extremely polite and helpful, making me feel at home. I recommend this place to anyone who is looking for relaxation surrounded by nature and wants to experience warm service.

2024-01-03 via Nuitee
N
Nathan young couple kh
8
Very good
Pros:

Owners were really caring, they made a piece of art with some towels and flowers for our wedding anniversary. We came with the flu and they gave us some ginger, lemon and honey tea which were just perfect for our sore throats. View was wonderful, you could see the hills of forest around on the terrace, was beautiful especially during sunset time. Easy to rent a motorbike and they can order a TukTuk for you and arrange tours and other activities. Nice swimming pool. There’s is a pool table at the restaurant and you can ask to eat in your room and it was good meals very convenient! Finally, the place is remote around 8 min from the city so it is very quiet and relaxing away feels like hidden from the world kind of feeling ;)

Cons:

No vegan options in the restaurant menu beside some garlic pasta which they were out of the second day. No wifi in the rooms and the wifi at reception was slow and not reliable…. And you can hear people outside the room, which is not normally a concern since everything was pretty quiet but we had a night were some people drunk and were loud till 4 am by the pool and so we couldn’t get some sleep till then…

2023-11-27 via Nuitee
K
Katarzyna young couple pl
8
We had a lovely stay in Ratanakiri thanks to Ali and the wonderful stuff. I highly reccomend Ratanakiri Paradise Hotel a
2023-11-09 via Nuitee
D
Darcey family with young children gb
5
Passable
Pros:

Staff sorted out scooters for us, helped us with arranging wifi in our room and were very friendly and helpful, you can arrange paid lifts to and from ban lung with them via WhatsApp :)

Cons:

Overall the hotel is overpriced for what it is. Hotel is quite far out from ban lung, the menu at the hotel restaurant is very expensive and overpriced compared to similar restaurants in ratakaniri and the quality was not good. The hotel were very nice and gave us the wifi box as we were the only guests however usually there is no wifi in the rooms only at the restaurant area. Also very hard to keep the ants out of your room.

2023-11-08 via Nuitee
M
Mala family with young children kh
10
Exceptional
2023-03-07 via Nuitee
M
Mark family with young children au
8
Very good
Pros:

Lovely location, out of town a bit and overlooking the scenic countryside. Very quiet and hospitable staff.

Cons:

Their were a few big mosquitoes hanging around outside but the rooms had a good screens to keep them out.

2023-02-14 via Nuitee
L
Lucas young couple sg
10
An oasis of peace, relaxation and a bit of luxury in nature
Pros:

I called from the bus station at 6:00 in the morning, asked for a pickup and after 20 minutes I was picked up by an 4WD car. I got my room at 7:00 AM in without extra charge. Delicious breakfasts, amazing view from the restaurant and pool. Nature, peace, rest, a tropical garden and a manager who helped me with planning local trips. I highly recommend. Thank you for visiting this magical place.

Cons:

it was too short stay

2023-01-29 via Nuitee
S
Serey family with young children kh
6
Pleasant
2023-01-03 via Nuitee
S
Sok&heng family with young children kh
6
Pleasant
Pros:

Room service and prices are ok. Please have enough hot water for this month.Thanks

Cons:

There is noise to be heard by people nearby. Can not sleep well. Insufficient telephone service. If Wi-Fi is no longer available.(This is what I saw)

2022-12-27 via Nuitee
C
Chheng solo traveller kh
10
Great place
Pros:

The best place for relaxing after Covid-19 quiet and beautiful area of mountains view the staff are friendly and helpful

Cons:

Nothing to say about this

2022-10-24 via Nuitee