Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly Staff
Good Breakfast
Cons:
Cleanliness Issues
Parking Problems

Categories

Cleanliness
7.91
Guest complaints about room cleaning and professionalism in handling parking.
Service
9.38
Overall positive feedback about staff attentiveness and friendliness.
Location
8.42
Good location but some mentioned being far from the center.
Room Quality
8.87
Spacious and comfortable rooms noted in several reviews.
Amenities
8.9
Spa and breakfast were well-received, though some issues with service availability.
Value for Money
8.36
Good overall value, but price concerns were raised in a couple of reviews.
Food and Beverage
9.41
Praise for the quality and variety of food options.
Overall Experience
9.18
A mix of positive experiences with a few notable issues that affected some guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 12:09

Property Description

Tranquil Mountain Setting
Situated near Canillo, Andorra, Hotel Roc Meler offers stunning views of the valley and easy access to Grandvalira ski slopes, making it a perfect retreat for skiers looking for a peaceful escape.

Spa and Dining Experience
Unwind after a day on the slopes at the hotel's spa center, featuring a Finnish sauna and Turkish bath. Indulge in buffet breakfasts and dinners, including themed dinners, ensuring a delightful culinary experience during your stay.

Summer Activities and Nightlife
In the summer, explore guided hiking excursions offered by Hotel Roc Meler. End your day with a refreshing drink at the on-site Irish & Sport bar, adding a touch of excitement to your evenings.

Experience the perfect blend of relaxation and adventure at Hotel Roc Meler - book your stay now for an unforgettable getaway.

Important information:

Please note that the access to the spa incurs an extra cost.

Please note that the Spa is open from 11:00h until 21:00h daily, children under 16 years old can enter only from 11:00h until 18:00h.

Room rates on 24 and 31 December and 5 January include a gala dinner. Any guests in excess of the maximum occupancy of the room, including children, will be charged separately.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 6 per person per night when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 15 per day.

Location

Guest Reviews

8.8
Based on 3417 reviews
Cleanliness: 7.91
Service: 9.38
Location: 8.42
Room Quality: 8.87
Amenities: 8.9
Value for Money: 8.36
Food and Beverage: 9.41
Overall Experience: 9.18
A
ALEJANDRO VILLAMERIEL PR • solo_traveller • es
8
2026-07-04 • via Nuitee
I
Ian • couple • gb
9
2026-07-04 • via Nuitee
B
Bernd • solo_traveller • de
8
Pros:

Die Lage über dem Tal.
Das freundliche Personal.
Das Frühstück und das Buffet am Abend.

Cons:

Sehr enge Garage.
Das Bad war sehr renovierungsbedürftig.

2026-07-04 • via Nuitee
B
Bretón Mendía • couple • es
10
Pros:

El lugar, las vistas, la tranquilidad, la comodidad

2026-07-03 • via Nuitee
S
Sandra • solo_traveller • es
10
2026-07-02 • via Nuitee
R
Robertas • family_with_children • lt
9
2026-07-02 • via Nuitee
I
Inga • family_with_children • ee
9
Great views and a comfortable stay, amazing breakfast and staff!
Pros:

Breakfast was amazing but more variation on the weekend and a bit less on weekdays! Staff was really friendly and sweet. We had a nice room with great view. Spa was small but lovely! Locatiob great and views so nice. The restaurant on site was also great.

Cons:

It would be ideal to have balconies in the rooms.

2026-07-02 • via Nuitee
J
Javiarts • solo_traveller • es
10
Genial equipo humano y hotel
Pros:

El trato de todo el equipo

Cons:

Estuvo todo bien

2026-07-01 • via Nuitee
W
Walter • couple • nl
7
Prima hotel maar voor ons geen tweede keer.
Pros:

Vriendelijk personeel, schoon

Cons:

Locatie te ver weg van centrum, extra betalen voor zwembad en parkeren en openingstijden van de pub.

2026-07-01 • via Nuitee
D
David • solo_traveller • es
10
Pros:

Llits còmodes, personal amable i opció a garatge per les motos

2026-07-01 • via Nuitee
L
Lopez • solo_traveller • ad
8
2026-06-30 • via Nuitee
C
Cskytten • solo_traveller • dk
8
2026-06-30 • via Nuitee
I
Irene • couple • es
9
Hem estat de meravella! Tornarem!
Pros:

Hem fet mitja pensió i, tan l'esmorzar com el sopar, ens han agradat molt perquè són variats i molt bons.
L'spa ens ha encantat.

El bon tracte del recepcionista Lucas, molt amable.

Cons:

L'assecador de cabell és massa senzill, hauria de ser una mica més potent.

No ens ha agradat que el personal de l'hotel no parlin en català! Són tots molt agradables i educats però cal que parlin en català!!

2026-06-29 • via Nuitee
D
de heras • solo_traveller • es
9
2026-06-29 • via Nuitee
K
Klaas • extended_group • nl
10
Pros:

Super mooi hotel, alles perfect!

Cons:

Niets

2026-06-28 • via Nuitee
V
Virginia • couple • us
9
Pros:

Liked the ski resort vibe, cleanliness, views of valley below, location away from busy road, restaurant on site with best breakfast ever!

Cons:

Huge window opened into room blocking access to bed, so that could not leave fully open during night (heat wave, no air conditioning).

2026-06-28 • via Nuitee
C
Consuelo • extended_group • es
8
Vistas espectaculares
Pros:

El desayuno muy variado y completo. El entorno donde está situado el hotel

Cons:

No tiene aire acondicionado y la falta de aparcamiento gratuito

2026-06-28 • via Nuitee
B
Belen • family_with_children • es
10
Estupendo
Pros:

Todo. En especial el servicio. Y el pub!

2026-06-28 • via Nuitee
P
Patrick • couple • be
9
2026-06-27 • via Nuitee
M
Marie Jo • couple • fr
9
2026-06-27 • via Nuitee