Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly Staff
Good Breakfast
Cons:
Cleanliness Issues
Parking Problems

Categories

Cleanliness
7.91
Guest complaints about room cleaning and professionalism in handling parking.
Service
9.38
Overall positive feedback about staff attentiveness and friendliness.
Location
8.42
Good location but some mentioned being far from the center.
Room Quality
8.87
Spacious and comfortable rooms noted in several reviews.
Amenities
8.9
Spa and breakfast were well-received, though some issues with service availability.
Value for Money
8.36
Good overall value, but price concerns were raised in a couple of reviews.
Food and Beverage
9.41
Praise for the quality and variety of food options.
Overall Experience
9.18
A mix of positive experiences with a few notable issues that affected some guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 12:09

Property Description

Tranquil Mountain Setting
Situated near Canillo, Andorra, Hotel Roc Meler offers stunning views of the valley and easy access to Grandvalira ski slopes, making it a perfect retreat for skiers looking for a peaceful escape.

Spa and Dining Experience
Unwind after a day on the slopes at the hotel's spa center, featuring a Finnish sauna and Turkish bath. Indulge in buffet breakfasts and dinners, including themed dinners, ensuring a delightful culinary experience during your stay.

Summer Activities and Nightlife
In the summer, explore guided hiking excursions offered by Hotel Roc Meler. End your day with a refreshing drink at the on-site Irish & Sport bar, adding a touch of excitement to your evenings.

Experience the perfect blend of relaxation and adventure at Hotel Roc Meler - book your stay now for an unforgettable getaway.

Important information:

Please note that the access to the spa incurs an extra cost.

Please note that the Spa is open from 11:00h until 21:00h daily, children under 16 years old can enter only from 11:00h until 18:00h.

Room rates on 24 and 31 December and 5 January include a gala dinner. Any guests in excess of the maximum occupancy of the room, including children, will be charged separately.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.8
Based on 3552 reviews
Cleanliness: 7.91
Service: 9.38
Location: 8.42
Room Quality: 8.87
Amenities: 8.9
Value for Money: 8.36
Food and Beverage: 9.41
Overall Experience: 9.18
G
Gabriel couple fr
10
Super séjour ainsi que l’accueil du personnel
2026-08-29 via Nuitee
M
Monique solo_traveller fr
10
Un havre de paix
Pros:

L hôtel est très bien Hyper calme Les chambres spacieuses Literie agréable Propreté impeccable dans tout l établissement Personnel ( que ce soit à l accueil au restaurant ou femmes d entretien ) toujours souriant toujours prêt à vous aider. Nous avons adoré.

Cons:

Le parking ! Absolument pas pratique D ailleurs notre véhicule a été endommagé ( coup de portière en 2 fois ) Pas cool 😫 A revoir sérieusement

2026-08-29 via Nuitee
M
Maria family_with_children es
9
2026-08-29 via Nuitee
B
Beatriz solo_traveller es
7
Pros:

Desayuno muy variado, el spa y el personal de recepción muy atento

Cons:

Las camas demasiado blandas

2026-08-29 via Nuitee
D
David solo_traveller hu
9
2026-08-29 via Nuitee
C
Christian couple gb
10
2026-08-28 via Nuitee
P
Philippe solo_traveller fr
10
Bien
Pros:

Le SPA et sa piscine ainsi que le petit déjeuner

Cons:

Rien

2026-08-28 via Nuitee
J
Just solo_traveller es
9
2026-08-28 via Nuitee
G
Gorka solo_traveller es
10
2026-08-28 via Nuitee
E
Elisa family_with_children nl
8
Pros:

Good location, nice falicities, friendly staff and comfortable room

Cons:

No air-conditioning in the room. With 30 degrees it was too hot inside the room at night time.

2026-08-28 via Nuitee
J
Joaquin couple es
10
Una muy buena elección
Pros:

Todo perfecto y el personal encantador

2026-08-27 via Nuitee
V
Vanessa solo_traveller es
9
Encantados del trato del personal, limpieza e instalaciones.
2026-08-27 via Nuitee
P
Pilar family_with_children es
9
2026-08-27 via Nuitee
F
Francoise couple fr
10
Parfait, à recommander.
Pros:

Petit déjeuner parfait Beaucoup d’offre, réassortiment en continu, personnel très sympathique. La vue depuis la chambre était fantastique. Seul petit bémol, le stationnement. Pas de possibilité de stationnement en surface, garage obligatoire et pas toujours pratique avec un fourgon mais nous avons pu très facilement changer d’emplacement jusqu’à en trouver un pratique d’accès et avec une porte suffisamment haute pour passer avec l’antenne du véhicule. Franchement le personnel est top. Repas du soir en buffet, également beaucoup de choix et quantité à volonté comme au petit déjeuner.

Cons:

Le stationnement délicat, l’accès au bourg sans véhicule (long). Il faudrait un escalier ou un chemin direct dans la pente mais il est cependant difficile d’être au calme en retrait de la circulation avec une telle vue et de demander un accès rapide au centre bourg à pied!

2026-08-27 via Nuitee
M
Marià couple es
10
2026-08-27 via Nuitee
A
antonio couple es
7
Normal
Pros:

Vista

Cons:

Restaurante cerrado pronto

2026-08-26 via Nuitee
L
Latorre Palacios solo_traveller es
10
Pros:

La piscina, sauna etc

Cons:

La ubicación.

2026-08-26 via Nuitee
A
alguero arnau solo_traveller es
8
2026-08-26 via Nuitee
J
José+Antonio couple es
8
Escapada muy relajante
Pros:

Estaba todo muy bien y el personal muy atento

2026-08-25 via Nuitee
M
marc couple fr
9
2026-08-25 via Nuitee