Boutique Hotel Kolbeck

Hotels
8.8 (2992 reviews)
19 Laxenburger Straße , Vienna , at

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Restaurant
Heating
Lift / Elevator
Bar
Soundproof rooms
See all facilities

Review Highlights

Pros:
Great breakfast
Convenient location
Friendly staff
Cons:
Poor communication
Small room size
Shower arrangement

Categories

Cleanliness
8.3
The rooms were reported clean, but concerns were raised about the shower arrangement.
Service
9.3
Generally positive, though there were some negative experiences with communication.
Location
9.3
Conveniently located for access to public transport and central attractions.
Room Quality
7.8
Rooms described as small and lacking space for longer stays.
Amenities
8.8
Amenities rated positively, but some additional storage in bathrooms would be beneficial.
Value for Money
8.8
Good value considering the location and amenities.
Food and Beverage
9.3
Breakfasts were highlighted as amazing and well-appreciated.
Overall Experience
8.8
Overall a positive experience with room for improvement in some areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 11:12

Property Description

Central Location in Vienna

Located just 500 meters from Vienna Main Railway Station, Boutique Hotel Kolbeck offers a convenient stay in the heart of the city. Explore nearby attractions such as Belvedere Palace and Karlskirche within a short distance from the hotel.

Comfortable and Well-Equipped Rooms

Experience comfort in every corner with air-conditioned rooms featuring modern amenities like a flat-screen TV, coffee machine, and a private bathroom. Whether you're a solo traveler or with family, rest assured for a relaxing stay with cozy bed linens provided.

Dining Options for Every Palate

Indulge in a culinary journey at the hotel's restaurant offering a delectable mix of Italian and Austrian cuisine. Catering to various dietary preferences, including vegetarian, vegan, and gluten-free, there's something to satisfy every taste bud.

Book your stay at Boutique Hotel Kolbeck now for a memorable experience in Vienna.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.8
Based on 2992 reviews
Cleanliness: 8.3
Service: 9.3
Location: 9.3
Room Quality: 7.8
Amenities: 8.8
Value for Money: 8.8
Food and Beverage: 9.3
Overall Experience: 8.8
Y
Yiyan family_with_children cn
7
2026-07-16 via Nuitee
H
Henriette solo_traveller hu
8
Nyugodt
Pros:

.Csendes a szoba.

Cons:

Nincs polc a fürdőszobában, nem lehet leparkolni a szükséges dolgokat

2026-07-15 via Nuitee
K
Kamila solo_traveller pl
10
komfortowy
Pros:

Hotel ma bardzo ładne wnętrze, pokój był ładnie zaaranżowany, wygodne łóżko, ekspres do kawy, herbata, ładna łazienka a przede wszystkim bardzo czysto. Rano dokupiłam sobie śniadanie, które było pyszne.

Cons:

nic

2026-07-14 via Nuitee
C
CHIUNGYI solo_traveller tw
8
Pros:

地點離中央車站近,設備完善

Cons:

浴室會堵塞、沖水久了會淹水

2026-07-13 via Nuitee
S
Sabine Diab solo_traveller de
9
Pros:

Das kleine, von außen unscheinbare Hotel ist in dieser Preisklasse etwas Besonderes: Historisch gewachsen und doch modern in der Ausstattung. Besonders für den netten Empfang (Paul) möchte ich mich bedanken. Ich bekam sofort ein Upgrade.
Was man auch viel zu selten findet: Espressomaschine und Wasserkocher auf dem Zimmer.
Überraschend - aber nicht unbedingt negativ - war, dass ich zunächst das übliche Frühstücksbuffet vermisste. Stattdessen kann man sein Frühstück à la carte wählen und bekommt es im gemütlich-stylischen Restaurant serviert.

2026-07-12 via Nuitee
U
Undine couple at
8
für 1 Nacht Top
Pros:

Lage / Ambiente

2026-07-10 via Nuitee
Y
Yang couple tw
10
整體很捧
Pros:

交通很方便且整潔度很棒

Cons:

少了冰箱😅

2026-07-10 via Nuitee
N
Naz solo_traveller tr
8
Pros:

Temizlik.

Cons:

Yastıklar. Sert Yastıkları istedik o da yoktu.

2026-07-08 via Nuitee
I
Ingeborg couple it
9
2026-07-08 via Nuitee
T
Tamara solo_traveller fi
4
Pros:

Clean room, very nice staff

Cons:

Air conditioner only imitates working, it had been turned on for the whole day and night and it still was unbearably hot in the room. Before this hotel I’ve stayed in another one, and air conditioner was really helping with the heatwave, so the issue was definitely with the air conditioner not functioning properly in Kolbeck hotel.

2026-07-07 via Nuitee
J
Jens solo_traveller de
5
ich weiß momentan nicht, ob ich hier wieder nächtigen würde.
Pros:

Personal war freundlich, die Ausstattung entsprechend des Preises gut.
Nettes Restaurant im Hotel.

Cons:

Auf meinen Hinweis, die Klimaanlage würde nicht funktionieren, wurde mir mitgeteilt, dass es in der Vorwoche unerwartet heiß gewesen wäre (tatsächlich, wir hatten Sommer in Wien). Die Klimaanlage würde aber einwandfrei funktionieren.
Dem war nicht so.

2026-07-07 via Nuitee
B
Birgit solo_traveller de
9
2026-07-07 via Nuitee
I
Idan couple il
9
Cons:

כריות השינה ישנות והגיע הזמן להחליף אותן

2026-07-06 via Nuitee
V
Valeria solo_traveller ar
8
2026-07-06 via Nuitee
B
Barbara solo_traveller at
9
2026-07-06 via Nuitee
A
Ashish extended_group gb
1
Don’t stay here!
Pros:

I did not stay there due to poor service and management.

Cons:

I would not recommend either Boutique Hotel Kolbeck or Booking.com based on my recent experience.

The hotel failed to meet the standard of service I had every reason to expect, and my concerns were not dealt with satisfactorily during my stay. Unfortunately, my experience with Booking.com’s customer service has been equally disappointing.

It has now been over a month since I first raised my complaint, despite multiple attempts to contact Booking.com through different channels. To date, the matter remains unresolved and I have yet to receive a meaningful response or resolution.

When things go wrong, you expect a company of Booking.com’s size and reputation to take ownership and resolve the issue promptly. Sadly, that has not been my experience.

Until this matter is resolved fairly, I cannot recommend either the hotel or Booking.com.

2026-07-06 via Nuitee
U
Undariya solo_traveller mn
8
Will book again
Pros:

Convenient location for solo travelers, especially staying in Vienna for 1-2 days then transit to other countries. Close to train station which was easy to go to the airport

Cons:

The room was smaller than I expected but clean and nice

2026-07-05 via Nuitee
N
Nur Syareena solo_traveller my
10
Excellent stay and location
Pros:

It always smells good

Cons:

I like everything

2026-07-05 via Nuitee
A
Angela couple at
8
Pros:

Jederzeit wieder. Alles bestens.

2026-07-04 via Nuitee
V
Vaalcis solo_traveller cz
10
Pros:

Stylové, čisté a moderně historické ubytování v blízkosti metra. Perfektní snídaně!

2026-07-04 via Nuitee