The Cheshire Cat by Innkeeper's Collection

Hotels
8.5 (1995 reviews)
The Cheshire Cat Vintage Inn, Whitchurch Road , Chester , gb

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Heating
Family rooms
Garden
Bar
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Lovely room
Cons:
Creaky floorboards
Noisy children in the hallway

Categories

Cleanliness
7.89
Room was very clean and bed was super comfy.
Service
8.86
Staff were friendly, service was good.
Location
8.9
Great location near Chester zoo and designer outlet.
Room Quality
8.35
The bedroom was lovely and spacious with a lovely view.
Amenities
8.38
Tea & coffee in room which was a nice touch.
Value for Money
8.34
Good value for a lovely place to stay.
Food and Beverage
8.89
Lovely, freshly cooked breakfasts were available.
Overall Experience
8.36
Had a lovely night there, will definitely return and for longer.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 02:04

Property Description

Canalside Property with Free Parking

Scenic Surroundings: Enjoy a stroll along the canalside footpath right from our garden.

Cozy Dining Experience: Indulge in seasonal delights and cask ales by the roaring log fire at the Cheshire Cat restaurant and bar.

Convenient Location: Explore historic Chester just a short drive away, or visit Chester Zoo within 10 minutes. Book now for a delightful stay at The Cheshire Cat by Innkeeper's Collection.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.5
Based on 1995 reviews
Cleanliness: 7.89
Service: 8.86
Location: 8.9
Room Quality: 8.35
Amenities: 8.38
Value for Money: 8.34
Food and Beverage: 8.89
Overall Experience: 8.36
O
O'shea • couple • gb
10
2026-08-29 • via Nuitee
C
CHARLES • solo_traveller • gh
9
2026-08-28 • via Nuitee
F
fiona • solo_traveller • gb
2
Pros:

The food is fantastic now and the bar and restaurant lovely and most of the staff are very helpful.

Cons:

They swapped my room that I had booked 8months in advance as i needed disabled access to someone else that required a walk in shower? I was notified when i came to check in and as it was the only disabled access room they gave to someone else i had to take what was given to me.

It was my wedding weekend and the room in the outbuildings were tatty, they gave me a cheap fan and so as the Bride I had.to struggle with the change of room and the lack of support in the heat. Not a good start to my wedding weekend. Myself and my guests also suffered with terrible beds, smells from the toilets, dirty rooms, stained beds and chairs!! It gave faulty towers a run for its money! There were no toiletries, limited towels, no glasses and coffee in the room...it was absolutely awful to stay in totally ruined our pre wedding night and weekend stay and what was worse we paid a fortune for the privilege. And such a shame...has so much potential beautiful place, good food and restaurant....better off to sleep in the car sadly 🤷‍♀️😌

2026-08-27 • via Nuitee
A
Anita • solo_traveller • gb
10
Pros:

Location was perfect for our Chester stay and had everything we needed.

Cons:

Nothing

2026-08-27 • via Nuitee
J
John • couple • gb
8
Location for us was ideal; a pleasant walk beside a well used canal took us to our destination.
Pros:

Breakfasts were prepared to order, they were good, great value and we able to sit and chat to friends without being pressurised to leave (Wednesday night stay).

Cons:

Extras such as toast, cereals were apparently not available

2026-08-27 • via Nuitee
S
Simon • extended_group • gb
9
Very enjoyable. Would happily return.
Pros:

Lovely room, friendly staff, ideal location for races and city centre.

Cons:

All good.

2026-08-27 • via Nuitee
S
susan • solo_traveller • au
8
A very pleasant stay!
Pros:

The atmosphere of the Cheshire Inn was very pleasant & the staff went out of their way to be friendly & helpful! Thank you to both the gentlemen that helped us to our room which was up 2 flights of stairs! If booking again we would request a room on ground level!

Cons:

The stairs to our Room 9 were very steep & we could not manage our bags up the steps! As the Inn was fully booked we were unable to change rooms so the manager took them up fior us which we were very grateful!

2026-08-25 • via Nuitee
C
Christopher • couple • gb
7
Great location just out of Chester made it a great place for exploring the city.
Pros:

Very good location and well sign posted. Great parking and a warm welcome.
Cooked breakfast was excellent.

Cons:

Being in a room separate from main building and with a wasp problem. Very heavy doors and unexpected stairs through the heavy room door. Made access tight and difficult.
Granola was like sawdust.

2026-08-25 • via Nuitee
P
Pamela • couple • ie
10
Very relaxing place to stay. Everything you need.
Pros:

Very efficient checkin

Cons:

Nothing

2026-08-23 • via Nuitee
0
0302megzymmxx • solo_traveller • gb
8
Pros:

Lovely little place, would visit again

Cons:

Location was lovely and the hotel grounds are lovely

2026-08-23 • via Nuitee
J
Janet • couple • us
10
Pros:

Quiet. Clean. Cozy.

2026-08-23 • via Nuitee
N
Nick • family_with_children • gb
10
2026-08-20 • via Nuitee
D
Darrol • couple • gb
7
Absolutely lovely
Pros:

Absolutely beautiful building

Cons:

No one’s fault but there was a wasps next next to our window

2026-08-20 • via Nuitee
J
John • couple • gb
8
2026-08-20 • via Nuitee
R
Rachel • solo_traveller • gb
10
Pros:

Staff friendly, relaxed but attentive
Lovely atmosphere
Good location and great walk by the canal.

Cons:

Nothing

2026-08-20 • via Nuitee
C
christine • solo_traveller • gb
9
2026-08-19 • via Nuitee
J
Julie • couple • gb
8
2026-08-19 • via Nuitee
J
Jacqueline • couple • gb
7
Pros:

The breakfast was excellent.
The room was very nice & clean.
The pub is right by the canal which is nice, especially as it is possible to walk along the canal path right into Chester.
The pub is only 5 minutes drive away from an easy park & ride service into the centre of Chester (£5 return ticket).

Cons:

The pub is looking tired in places, particularly the breakfast room, which definitely needs updating.
The fan in the bathroom of our room was very loud.

2026-08-19 • via Nuitee
S
Sarah • couple • gb
3
Disappointing but the food was alright.
Pros:

Room was clean and the evening meal was tasty at a reasonable price.

Cons:

We were completely ignored for at least 10 minutes when we first arrived, despite there being at least 3 members of staff working right in front of us. Appreciate they were busy serving at the bar but not one of them acknowledged we were there waiting, with our bags right at the “check in” sign. Very unwelcoming, very poor first impression.
Room 10; the bed was hard and not comfortable and the extractor fans are loud and right opposite the room windows.

2026-08-18 • via Nuitee
C
Cedric • family_with_children • fr
9
Super séjour ! Emplacement idéal, repas délicieux et très bon petit déjeuner
Pros:

Emplacement très pratique : Idéalement situé et très proche du centre-ville grâce à la navette et au parking sur place.
Restauration au top : Le restaurant de l'établissement est vraiment très bon, et le petit déjeuner est particulièrement copieux et varié.
Points négatifs

Cons:

Confort en période de chaleur : En cas de forte canicule, la présence d'un deuxième ventilateur dans la chambre aurait été un vrai plus pour plus de confort.

2026-08-17 • via Nuitee