The Cheshire Cat by Innkeeper's Collection

Hotels
8.5 (1922 reviews)
The Cheshire Cat Vintage Inn, Whitchurch Road , Chester , gb

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Heating
Family rooms
Garden
Bar
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Lovely room
Cons:
Creaky floorboards
Noisy children in the hallway

Categories

Cleanliness
7.89
Room was very clean and bed was super comfy.
Service
8.86
Staff were friendly, service was good.
Location
8.9
Great location near Chester zoo and designer outlet.
Room Quality
8.35
The bedroom was lovely and spacious with a lovely view.
Amenities
8.38
Tea & coffee in room which was a nice touch.
Value for Money
8.34
Good value for a lovely place to stay.
Food and Beverage
8.89
Lovely, freshly cooked breakfasts were available.
Overall Experience
8.36
Had a lovely night there, will definitely return and for longer.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 02:04

Property Description

Canalside Property with Free Parking

Scenic Surroundings: Enjoy a stroll along the canalside footpath right from our garden.

Cozy Dining Experience: Indulge in seasonal delights and cask ales by the roaring log fire at the Cheshire Cat restaurant and bar.

Convenient Location: Explore historic Chester just a short drive away, or visit Chester Zoo within 10 minutes. Book now for a delightful stay at The Cheshire Cat by Innkeeper's Collection.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.5
Based on 1922 reviews
Cleanliness: 7.89
Service: 8.86
Location: 8.9
Room Quality: 8.35
Amenities: 8.38
Value for Money: 8.34
Food and Beverage: 8.89
Overall Experience: 8.36
A
Andy • solo_traveller • gb
8
Very good
Pros:

Food / dinner was excellent, staff were great.

Cons:

The temperature in my room was nothing short of a furnace - the bedside fan served no purpose at all. I know it was exceptionally hot but i think the hotel need to think about investing in portable air-con units. I literally could have passed out in there, it was so hot i vacated my room at 04.30am for respite

2026-06-27 • via Nuitee
K
Kjell O Granlund • solo_traveller • no
10
2026-06-27 • via Nuitee
M
Michael Delderfield • solo_traveller • nz
2
Pros:

Location and parking

Cons:

Rooms was tiny and window wouldn't stay open on one of the hottest days of the year. The whole place was grubby, tables outside hardly ever cleared and definitely never wiped down.

2026-06-26 • via Nuitee
E
Evette • couple • us
2
Don’t normally give bad reviews, but really could have been better. Felt we were imposing on the staff..tables could hav
Pros:

Just the location

Cons:

Food. Cleanliness.. staff

2026-06-26 • via Nuitee
T
Tracey • couple • gb
8
Pleasant stay overall
Pros:

Nice gardens and lovely lunch and breakfast

Cons:

Room was a bit dark

2026-06-25 • via Nuitee
J
James • solo_traveller • gb
8
My stay was spoilt by the fact that the bar was closed, even to guests, at 10.00pm
Pros:

Check in procedure was easy and the staff were very helpful. The room was clean and spacious. The evening meal was very good and once again the staff were very helpful.

Cons:

I stayed at The Cheshire Cat on the night that England played their first game in the World Cup. I watched the first half of the game in my room and at half time I went to the bar for a drink. The staff were still behind the bar but they refused to serve me because it was 10.10pm and the bar closed at 10.00pm.
Even as a hotel guest I was unable to get a drink after 10.00pm which, in my opinion, is totally unacceptable.

2026-06-23 • via Nuitee
S
Snyman • couple • gb
8
2026-06-22 • via Nuitee
I
Imelda • solo_traveller • gb
9
2026-06-22 • via Nuitee
S
Susan • solo_traveller • gb
10
Pros:

Beautiful place situated in a lovely rural spot. Gardens to sit in stunning.
Staff absolutely brilliant. Food excellent. Room spacious clean overlooking garden had room for the three of us. Beds clean and comfortable. Tea and coffee set up on room table. We loved it all.

Cons:

There wasn't anything we didnt like.

2026-06-22 • via Nuitee
J
Jill • couple • gb
3
Poor value for money / needs a refurb
Pros:

By the canal

Cons:

Shabby, tiny and very very hot room. There was a fan in the room but that didn’t do much. It was 10 degrees hotter in the room than outside. We attempted to sleep with the window open but the noise of the kitchen extractor kept us awake. Bed really hard. All in all we felt like we were being tortured so we left after the first night.

2026-06-21 • via Nuitee
A
Angela • solo_traveller • gb
8
Pros:

Room was spacious and modern. Great location by the canal. Restaurant served really nice food.

Cons:

Insufficient bar staff. No one was clearing tables in the evening. Loads of glasses left on tables and piled up on the bar. Just didn't create a good impression.

2026-06-20 • via Nuitee
D
DAINIUS • solo_traveller • gb
9
2026-06-20 • via Nuitee
G
Gary • couple • im
10
And relax
Pros:

Lovely location cosy hotel, staff & food great

Cons:

Couldn’t fault it

2026-06-19 • via Nuitee
M
Michael • solo_traveller • gb
8
2026-06-19 • via Nuitee
H
Helen • solo_traveller • gb
9
A very friendly warm pub with lovely crowns beautiful views of the river rooms could do with a revamp especially New bir
Pros:

In a lovely location, the rooms were nice and clean

Cons:

I was in a single room and the window was at floor level , which I don’t mind at all, but I did lean on the bar at one point the safety bar across the window and as I lent on it… the safety bar came tumbling down that did bother me as it is very dangerous that would make you fall. also a single bed was a very small one and it was very hard.

2026-06-18 • via Nuitee
D
Drury • solo_traveller • gb
9
Very homely with excellent staff
Pros:

Location, and lovely helpful staff . Food excellent , plenty of inside seating and outside garden and seating area .Loved walking along the canal ,. Large room with excellent shower and bathroom .

Cons:

The mattress was very hard , and the stairs would not have suited anyone with mobility issues , but we were aware of this before booking , only one toilet downstairs

2026-06-18 • via Nuitee
J
JOHN • couple • gb
9
Comfortable and peaceful with handy walks up and down the canal.
Pros:

Stayed before , many years ago, very handy for park and ride and ideal spot for our mini break

Cons:

Maybe because of my age ( old ) I miss the old pub classic meals somewhat. ( Scampi ,pies etc ) I know times have changed and it's hard to keep up with it all.

2026-06-17 • via Nuitee
D
Denise • solo_traveller • gb
8
Enjoyable !
Pros:

Lovely location by the canal and nicely set back from the busy road.
Rooms were a reasonable size, although a little dark, great for sleeping but not for sitting in or using the mirrors etc.
Excellent dining experience both from the evening menu and breakfast in the morning. Polite and helpful staff who were prepared to go the extra mile! In fact my sister had her wedding reception there and everything was perfect !

Cons:

Our bedroom had a very “rickety” clothes rail which had obviously seen better days, however it served its purpose for our short stay!
The mattress was terribly hard, not firm but really hard!!! Hopefully it can be replaced as it was not an enjoyable nights sleep at all !!

2026-06-16 • via Nuitee
K
Keith • solo_traveller • au
10
Great location for historic Chester, Excellent parking , Canal walk excellent
Pros:

Staff were efficient and friendly, room was clean and well presented with all essential amenities.
Breakfast included in price was exceptional and set me up for the day.
Dinner menu was very good and well presented.

Cons:

all was as I expected no negative thoughts required.

2026-06-15 • via Nuitee
M
Marc • solo_traveller • be
8
Mooie locatie
Pros:

Rustige ligging, goed restaurant, gratis parking

Cons:

Ontbijt typisch Engels maar dat weet je op voorhand natuurlijk

2026-06-15 • via Nuitee