The Cheshire Cat by Innkeeper's Collection

Hotels
8.5 (1751 reviews)
The Cheshire Cat Vintage Inn, Whitchurch Road , Chester , gb

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Family rooms
Facilities for disabled guests
Non-smoking throughout
Kid meals
Outdoor furniture
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Lovely room
Cons:
Creaky floorboards
Noisy children in the hallway

Categories

Cleanliness
7.89
Room was very clean and bed was super comfy.
Service
8.86
Staff were friendly, service was good.
Location
8.9
Great location near Chester zoo and designer outlet.
Room Quality
8.35
The bedroom was lovely and spacious with a lovely view.
Amenities
8.38
Tea & coffee in room which was a nice touch.
Value for Money
8.34
Good value for a lovely place to stay.
Food and Beverage
8.89
Lovely, freshly cooked breakfasts were available.
Overall Experience
8.36
Had a lovely night there, will definitely return and for longer.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 02:04

Property Description

Canalside Property with Free Parking

Scenic Surroundings: Enjoy a stroll along the canalside footpath right from our garden.

Cozy Dining Experience: Indulge in seasonal delights and cask ales by the roaring log fire at the Cheshire Cat restaurant and bar.

Convenient Location: Explore historic Chester just a short drive away, or visit Chester Zoo within 10 minutes. Book now for a delightful stay at The Cheshire Cat by Innkeeper's Collection.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.5
Based on 1751 reviews
Cleanliness: 7.89
Service: 8.86
Location: 8.9
Room Quality: 8.35
Amenities: 8.38
Value for Money: 8.34
Food and Beverage: 8.89
Overall Experience: 8.36
N
Neil S UK • couple • gb
8
Well-located friendly stay with good food and drink
Pros:

Lovely location by the canal, with a big car park. You can walk into Chester on the canal (45 mins) or drive to the nearby Park & Ride to get a bus. Fantastic friendly staff, several from the same family. Bar had an excellent selection of draught and spirits. Restaurant had a wide-ranging menu and food was well portioned for a good price.

Cons:

Bedroom comfort wasn't the best (Room 14) - beds were too hard for us, and pillows too soft. To their credit the manager got us two new pillows from the store for our second night, which did help. However, room had good heating and you can open the windows. We were also located in the Annex so no pub noise.

2026-03-28 • via Nuitee
R
Robert • couple • gb
7
2026-03-26 • via Nuitee
Z
Zoe • couple • gb
8
Lovely staff and very helpful, great stay would definitely recommend!
Pros:

I loved the peacefulness of the hotel being beside the canal, the rooms were spacious and had everything you’d need in them

Cons:

The bed was quite firm which is something I’m not 100% a fan of but the bedding and facilities were lovely.

2026-03-24 • via Nuitee
P
Peter • couple • gb
8
2026-03-24 • via Nuitee
M
Michael • couple • gb
9
Great staff, good price, lovely breakfast.
Pros:

Comfortable, charming, clean and easily accessible.

Cons:

The fires weren’t lit. 🙁

2026-03-23 • via Nuitee
A
Allison • family_with_children • gb
9
2026-03-23 • via Nuitee
J
Jonathan • family_with_children • gb
9
2026-03-22 • via Nuitee
A
Angie • couple • gb
10
Perfect for a shirt break
Pros:

Lovely room great peaceful location tasty food and pleasant staff

Cons:

Nothing!

2026-03-21 • via Nuitee
L
lisa • family_with_children • gb
7
2026-03-20 • via Nuitee
A
Amanda • couple • gb
10
Couldn’t have asked for a more enjoyable experience
Pros:

Staff were friendly, helpful and welcoming.
The property is lovely and located next to a picturesque canel.
The pub is welcoming and food is lovely. Breakfast in the morning was delicious too

Cons:

Absolutely nothing

2026-03-16 • via Nuitee
H
Hudson • family_with_children • gb
10
Another great stay
Pros:

Fabulous location,clean and food was amazing

2026-03-15 • via Nuitee
P
Peter • couple • gb
7
Comfortable room, food was good, staff excellent in general
Pros:

first room was dark and difficult to access with one tiny window and inadequate lighting. Eventually relocated to a much more pleasant room in an adjacent building.
Impression that booking.com allocated rooms are often second best

Cons:

Property was scruffy and in need of improvement

2026-03-15 • via Nuitee
C
colin bartlette • family_with_children • gb
9
Chester trip
Pros:

Location next to canal, the pubs food was excellent. chose to eat there both nights because the food on the first night was so good.

Cons:

There is nothing i can think of,

2026-03-15 • via Nuitee
R
Ryan • family_with_children • gb
6
Pros:

Usually very friendly, but when I checked in the woman didn't welcome me , said sign here , no welcome, put the keys on the bar and said room out the back oroom is at the back, not the most friendly of welcomes I've experienced at the hotel, didn't ask if I needed a table for dining, surprised, always made to feel unwelcome

Cons:

Didn't match up to the usual standard

2026-03-13 • via Nuitee
R
Rita • solo_traveller • gb
8
2026-03-09 • via Nuitee
K
kurt • extended_group • gb
9
2026-03-08 • via Nuitee
S
Suzanne • solo_traveller • gb
10
Excellent
Pros:

Quirky decor, super clean, so easy to stay there

Cons:

Nothing

2026-03-06 • via Nuitee
B
Ben • solo_traveller • gb
10
2026-03-06 • via Nuitee
N
Nicki • extended_group • gb
9
2026-03-06 • via Nuitee
J
JimmyJetset • couple • gb
7
Nice spot by the canal, just outside Chester.
Pros:

A little old fashioned but nice, clean with charm. Pleasant staff and a nice pub below serving lovely food, decent value.

Cons:

TV couldn't be mirrored to Iphone, needs an upgrade. Prefer card key access to rooms rather than old skool keys but in some whats this is also quaint.

2026-03-06 • via Nuitee