Hotel Alef

Hotels
8.1 (1525 reviews)
Św. Agnieszki 5 , Kraków , pl

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Cleanliness issues
Room quality concerns

Categories

Cleanliness
6.99
Some reviews mention issues with cleanliness, such as spiders and unclean bathrooms.
Service
8.96
Staff were noted to be friendly and helpful in multiple reviews.
Location
9.5
Frequent mentions of excellent location near city centers and attractions.
Room Quality
6.95
Rooms described as small and outdated with some comfort issues.
Amenities
7.98
Reviews indicate some amenities are lacking, such as a refrigerator.
Value for Money
7.94
Some felt the price was too high for the quality received.
Food and Beverage
7.49
Breakfast received mixed reviews; some good options but not included in price.
Overall Experience
8.96
Guests reported a generally positive experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 05:19

Property Description

Central Location near Historic Landmarks

Explore Kraków's charm from the doorstep of Alef, a 3-star hotel near Wawel Castle. Immerse yourself in the city's rich history with a stay in the heart of the Kazimierz Jewish District, just a short walk from the Main Market Square.

Elegantly Decorated Rooms with Complimentary Amenities

Experience a blend of contemporary and traditional styles in our elegantly decorated rooms, each equipped with a private bathroom, TV, and a complimentary bottle of water. Relax in comfort and style after a day of sightseeing.

Convenient Access and Delicious Breakfast

Benefit from excellent tram and bus connections to explore further, with quick access to the Main Railway Station and beyond. Start your day with a delicious home-made breakfast before venturing out to discover all that Kraków has to offer.

Book now for an unforgettable stay at Alef and make the most of your Kraków adventure!

Important information:

When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    No parking available.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.1
Based on 1525 reviews
Cleanliness: 6.99
Service: 8.96
Location: 9.5
Room Quality: 6.95
Amenities: 7.98
Value for Money: 7.94
Food and Beverage: 7.49
Overall Experience: 8.96
B
Bruno • solo_traveller • it
8
Cons:

Non funzionava molto bene la tv

2026-07-24 • via Nuitee
T
Tomasz • couple • pl
7
Cons:

Brak śniadania

2026-07-23 • via Nuitee
S
Stefan • solo_traveller • de
8
2026-07-22 • via Nuitee
H
Hanna • solo_traveller • no
6
2026-07-22 • via Nuitee
E
Emiliano • solo_traveller • it
7
Posizione ottima ma camere insomma
Pros:

Hotel ottimo per la posizione strategica, 10/15 minuti a piedi dal centro di Cracovia. Stanze vengono pulite tutti i giorni. Prezzi abbastanza bassi.

Cons:

Una ragazza della reception non parlava inglese e appena arrivato al momento del check-in abbiamo dovuto comunicare con google traduttore. Abbastanza assurdo per un hotel in pieno centro a Cracovia. Poi nella stanza non c'era la presa vicino al letto per caricare il telefono, quando oggi questa è una cosa fondamentale. Dovevo caricare il telefono sul tavolino lontano dal letto. Le tende delle finestre non filtravano affatto la luce e quindi alle 5 del mattino all'alba entrava tutta la luce dentro e rendeva difficile dormire. Cuscino del letto molto scomodo. Appena entrato in stanza c'erano delle cartacce vecchie per terra e 2 prese della corrente mezze rotte con tutti i fili all'aria. Il lavandino si muoveva tutto e l'acqua usciva veramente troppo lenta. Il doccino della doccia non si teneva bene e era difficile appunto farsi la doccia.

2026-07-22 • via Nuitee
G
Georgeta • solo_traveller • ro
8
Raport calitate pret ok.
Pros:

Personal amabil,ne.au oferit informatiile de care aveam nevoie.Un plus il reprezinta un carrefour expres,deschis non stop chiar langa hotel.

Cons:

Camera cu paturi twin destul de mica iar pernele au fost greu de folosit...Lipsa aer conditionat,a existat doar un ventilator in camera.Distanta cam mare fata de gara.

2026-07-19 • via Nuitee
C
Charles • solo_traveller • pl
9
2026-07-18 • via Nuitee
I
Irena • solo_traveller • pl
7
Pros:

Dobra lokalizacja, między Wawelem a Kazimierzem. Jadalnia klimatyczna. Szkoda, że hotel nie oferuje innych posiłków poza śniadaniem

Cons:

Śniadanie dodatkowo płatne. Kawa tylko rozpuszczalna, a do niej zimne mleko z kartonu. Plus - dobra jajecznica i sympatyczna obsługa

2026-07-16 • via Nuitee
T
Takatsugu • solo_traveller • jp
8
満足
Pros:

ロケーションが非常に良かった。コインランドリーが近いのが何よりも助かった。ヴァヴェル城やガジミエ地区が非常に近いと共に、市内中心部へも適度な距離で過ごしやすくかった。

Cons:

フリーWiFiがやや弱かった。特に雨の日の繋がりはかなり悪かった。

2026-07-16 • via Nuitee
Євген • family_with_children • ua
10
2026-07-16 • via Nuitee
B
bryla • solo_traveller • gb
10
Pros:

Podobała mi się miła obsługa

2026-07-14 • via Nuitee
A
Andrzej • solo_traveller • pl
10
2026-07-11 • via Nuitee
J
Joanna • extended_group • pl
7
Pros:

PODOBAŁY MI SIĘ OBRAZY NA KORYTARZU

Cons:

nie przejmowałam się tym co mi się nie podobało, jako hotel na jedną noc było ok

2026-07-10 • via Nuitee
R
Robert • solo_traveller • pl
10
2026-07-07 • via Nuitee
N
Natalia • solo_traveller • pl
9
Miło i przyjemnie.
Pros:

Miła obsługa i bliskość do centrum

Cons:

Czystość

2026-07-06 • via Nuitee
T
tammy • extended_group • gb
10
2026-07-06 • via Nuitee
C
claudia • couple • it
7
Pros:

posizione perfetta comodissima. si raggiunge in meno di 10minuti a piedi il centro storico (mercato dei tessuti).
hotel pulito e offre anche anche il luggage store gratuito molto comodo.
si raggiugine facilmente dalla fermata dell'autobus 300 che è quello che porta in aeroporto.

Cons:

letto e cuscini sono scomodi. appena arrivati in camera ci saranno stati 35°C per fortuna aveva appena piovuto quindi fuori c'era fresco e aprendo le finestre si è rinfrescata. anche perchè non c'è aria condizionata ma c'è solo un ventilatore messo a disposizione.

2026-07-06 • via Nuitee
N
Natalia • solo_traveller • pl
8
2026-07-06 • via Nuitee
K
KOKI • couple • pl
10
2026-07-05 • via Nuitee
J
Juan Antonio Escobar • solo_traveller • es
8
Pros:

El personal amable y la ubicación buena.
La relacion calidad precio muy bien

Cons:

Las camas, un poco duras.

2026-07-04 • via Nuitee