Hotel Polonez

Hotels
8.7 (1821 reviews)
ul. Władysława Reymonta 15 , Kraków , pl

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Issues with cleanliness
Old room styles

Categories

Cleanliness
8.28
Several reviews indicating issues with cleanliness and minor maintenance concerns.
Service
9.25
Consistently mentioned positive experiences with friendly and helpful staff.
Location
9.29
Frequent mention of good location near the city center and quiet surroundings.
Room Quality
8.24
Some guests reported older room styles and minor issues with amenities.
Amenities
8.77
Mixed feedback; some positive experiences with breakfast and parking.
Value for Money
8.23
Quality of stay generally aligned with price, but some guests noted limitations.
Food and Beverage
8.78
Generally positive remarks on breakfast quality and variety.
Overall Experience
8.75
Overall satisfaction with a few reservations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 05:04

Property Description

Classically Furnished Rooms with Modern Amenities
Hotel Polonez, centrally located in Kraków, offers elegantly furnished rooms with air conditioning, free WiFi, and cable TV. Each room is adorned with warm tones and includes a private bathroom with a shower, ensuring a comfortable stay.

Delicious Buffet Breakfast and Restaurant
Start your day with a delightful buffet breakfast at the hotel restaurant, serving a variety of Polish and European dishes. Additionally, barbecue facilities are available for guests to enjoy a unique dining experience.

Convenient Services and Nearby Attractions
With a 24-hour front desk, guests can rely on assistance for luggage storage, safekeeping of valuables, and laundry services. The hotel's proximity to AGH University of Science and Technology and Kraków Główny railway station makes it an ideal choice for both leisure and business travelers.

Book your stay at Hotel Polonez now for a memorable experience in Kraków!

Important information:

When traveling with pets, please note that an extra charge of 50 PLN per pet, per night applies.

A buffet breakfast is served every morning in the hotel restaurant.When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for 20 zł per person per night when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    People 2 years old and over stay for 100 zł per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 1821 reviews
Cleanliness: 8.28
Service: 9.25
Location: 9.29
Room Quality: 8.24
Amenities: 8.77
Value for Money: 8.23
Food and Beverage: 8.78
Overall Experience: 8.75
W
Wolfgang • family_with_children • de
9
2026-02-08 • via Nuitee
O
Olena • family_with_children • ua
8
2026-01-30 • via Nuitee
A
Alina • family_with_children • it
10
2026-01-29 • via Nuitee
U
urszula • family_with_children • pl
10
2026-01-28 • via Nuitee
D
Deimante • family_with_children • lt
8
2026-01-25 • via Nuitee
V
Viktor • couple • pl
10
2026-01-22 • via Nuitee
K
Karol • solo_traveller • pl
8
2026-01-21 • via Nuitee
D
Daniela • couple • sk
9
Pros:

Raňajky boli super
Nič nechýbalo

2026-01-21 • via Nuitee
R
Robert • solo_traveller • pl
8
2026-01-20 • via Nuitee
M
Marie • solo_traveller • cz
10
jen krátce OK vše .
Pros:

Snídaně vše OK, ubytování velmi kvalitní, čisté, pohodlné. Personál velmi vstřícný a milý, vše bylo zodpovězeno velmi kvalitně, mile.

2026-01-20 • via Nuitee
M
Marek • solo_traveller • pl
10
2026-01-20 • via Nuitee
R
Roman • extended_group • sk
8
2026-01-20 • via Nuitee
A
Agnieszka • couple • pl
8
2026-01-19 • via Nuitee
R
Roman • extended_group • pl
9
2026-01-19 • via Nuitee
S
SALLY HASHIM NEAMAH • family_with_children • no
7
2026-01-19 • via Nuitee
P
Piotr • solo_traveller • pl
8
2026-01-19 • via Nuitee
M
Milosz • couple • pl
10
Feel the history of this city inside a classic property in a peaceful and cultured part of the city
Pros:

Cozy classic hotel for travel connoisseurs. This is NOT a modern hotel, but a property with a history and culture. It is attached to a dance and art school and across from an incredible park that is full of activities and stadium for sports. It is walking distance from center city and feels very safe.

Cons:

Our stay was too short!

2026-01-19 • via Nuitee
A
Arkadiy • couple • ua
8
Гарний відпочинок
Pros:

Зручно розташований. Охороняємий безплатний паркінг. Доброзичливий персонал, чиста білизна, номер з кондиціонером. Зупиняємось регулярно.

Cons:

Тільки верхнє світло в номері. Настільна лампочка на столі не завадила б.
Трішки брудно у ванній кімнати по куточкам.

2026-01-19 • via Nuitee
L
Liudmyla • couple • ua
10
2026-01-19 • via Nuitee
E
Ewelina • extended_group • pl
10
Pros:

Korzystna lokalizacja, miła pomocna obsługa i bardzo dobre śniadanie

Cons:

bark

2026-01-19 • via Nuitee