Hotel Polonez

Hotels
8.7 (1995 reviews)
ul. Władysława Reymonta 15 , Kraków , pl

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Issues with cleanliness
Old room styles

Categories

Cleanliness
8.28
Several reviews indicating issues with cleanliness and minor maintenance concerns.
Service
9.25
Consistently mentioned positive experiences with friendly and helpful staff.
Location
9.29
Frequent mention of good location near the city center and quiet surroundings.
Room Quality
8.24
Some guests reported older room styles and minor issues with amenities.
Amenities
8.77
Mixed feedback; some positive experiences with breakfast and parking.
Value for Money
8.23
Quality of stay generally aligned with price, but some guests noted limitations.
Food and Beverage
8.78
Generally positive remarks on breakfast quality and variety.
Overall Experience
8.75
Overall satisfaction with a few reservations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 05:04

Property Description

Classically Furnished Rooms with Modern Amenities
Hotel Polonez, centrally located in Kraków, offers elegantly furnished rooms with air conditioning, free WiFi, and cable TV. Each room is adorned with warm tones and includes a private bathroom with a shower, ensuring a comfortable stay.

Delicious Buffet Breakfast and Restaurant
Start your day with a delightful buffet breakfast at the hotel restaurant, serving a variety of Polish and European dishes. Additionally, barbecue facilities are available for guests to enjoy a unique dining experience.

Convenient Services and Nearby Attractions
With a 24-hour front desk, guests can rely on assistance for luggage storage, safekeeping of valuables, and laundry services. The hotel's proximity to AGH University of Science and Technology and Kraków Główny railway station makes it an ideal choice for both leisure and business travelers.

Book your stay at Hotel Polonez now for a memorable experience in Kraków!

Important information:

When traveling with pets, please note that an extra charge of 50 PLN per pet, per night applies.

A buffet breakfast is served every morning in the hotel restaurant.When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for 20 zł per person per night when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    People 2 years old and over stay for 100 zł per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 1995 reviews
Cleanliness: 8.28
Service: 9.25
Location: 9.29
Room Quality: 8.24
Amenities: 8.77
Value for Money: 8.23
Food and Beverage: 8.78
Overall Experience: 8.75
C
Christian family_with_children de
10
Sehr emphelenswert.
Pros:

Sehr sauber, sehr freundliches Personal. Alles sehr gut.

Cons:

Gibt es nichts.

2026-07-25 via Nuitee
J
jeffry solo_traveller nl
7
Pros:

Ruime kamers en airconditioning
Loop afstand van het centrum
En gratis parkeren

Cons:

Ontbijt viel een beetje tegen,de koffie was lauw

2026-07-25 via Nuitee
A
ain solo_traveller ee
9
Pros:

Kõik oli puhas uus ja väga huvitavat stiili kogu kujundus

Cons:

Voodid olid väga kõva madratsiga .

2026-07-24 via Nuitee
J
Julita solo_traveller pl
9
2026-07-23 via Nuitee
B
Beata Goleniowska solo_traveller pl
10
Doskonały hotel blisko AGH
Pros:

Kolejny udany pobyt. Czysto, pokój przestronny.Dobre śniadanie. Łatwy dojazd z dworca PKP.

Cons:

Brak zestawu kosmetyków. Samo mydło to mało.

2026-07-23 via Nuitee
R
Robert couple pl
9
2026-07-23 via Nuitee
A
Andrew couple ua
10
2026-07-23 via Nuitee
I
István solo_traveller hu
10
2026-07-23 via Nuitee
D
David solo_traveller us
9
2026-07-22 via Nuitee
A
Aiki couple ee
10
Pros:

Very tasty breakfast and pleasant waiter.

2026-07-22 via Nuitee
S
Szigeti solo_traveller hu
10
2026-07-22 via Nuitee
J
Juraj couple sk
9
Pros:

Veľmi prijemne , oceňujem parkovanie pri hoteli, teda sukromne. Veľmi prijemne raňajky a klíma na izbe

Cons:

Troska skoro rano hluk od zásobovania, ale to bolo dane polohou izby. Ale na druhej strane videl som z izby na zaparkovaný motocykel. Takze som troska hluk toleroval … 😉

2026-07-21 via Nuitee
J
Jan solo_traveller pl
8
2026-07-21 via Nuitee
J
Jakub couple pl
10
Polecam i wrócę
Pros:

Super lokalizacja, miejsce na parkingu, bardzo dobre śniadanie.
Biorąc pod uwagę koszty jedzenia oraz parkingu miejskiego w Krakowie nocleg to połowa cenny innych alternatyw

2026-07-20 via Nuitee
D
Dorota solo_traveller pl
10
Pros:

Personel cudowny, lokalizacja,śniadania , wystrój ( świeżutko po remoncie)- na najwyższym poziomie.

Cons:

Nie ma takiej rzeczy.

2026-07-20 via Nuitee
S
Suzana solo_traveller at
8
2026-07-19 via Nuitee
U
Undine couple se
7
Helt ok hotell, men att ha sköna sängar för en god natts sömn är a och o på ett hotell för mig & detta var det hårda
Pros:

Trevlig tjej i receptionen när vi checkade in. Bra engelska och serviceminded. Ok avstånd till händelsernas centrum om man tycker om att gå. Ca 20 min till det stora torget, men ok väg med lite caféer, barer, affärer & restauranger längsmed vägen dit. Hiss upp till receptionen 2 våningar. Frukosten var ok och låg 2 trappor ner.

Cons:

Sängen var otroligt hård. Ingen mellanmadrass, kände fjädrarna. Hade lika gärna kunna ligga på golvet eller på en bänkskiva. Sov otroligt lite de 2 dagarna vi var där.

2026-07-19 via Nuitee
M
Mauro solo_traveller it
6
Pros:

Cute hotel, friendly staff, not far away from the city center (10-15 mins walk but you can use scooter and you will be there in a a few mins). All hotel is on the second floor of the building

Cons:

Breakfast was disappointing.

They wanted to charge me 100 zloty (20-25 euros) because I lost my key (white plastic card that usually is replaced without any problem) while I was not informed about that. Fortunately, they were kind enough and they waived that charge.

2026-07-18 via Nuitee
B
Beata Goleniowska solo_traveller pl
10
Świetna opcja na nocleg w Krakowie
Pros:

Spokój, czystość, wygodne łóżko i duży telewizor

Cons:

Brak zestawu kosmetyków, samo mydło to trochę mało

2026-07-17 via Nuitee
W
Wojciech solo_traveller pl
9
Polecam super
Pros:

Smaczne

2026-07-17 via Nuitee