Children allowed

Facilities

Non-smoking rooms
Room service
Terrace
Family rooms
Luggage storage
Tour desk
Ironing service
Non-smoking throughout
Private check-in/check-out
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Everything was perfect
Small room — suitable for one night
Cons:
No hot shower
No elevator
Steep street and under construction
Inconvenient for guests with limited mobility

Categories

Cleanliness
1
Standard quality for this hotel tier.
Service
1
Standard quality for this hotel tier.
Location
1
Street is extremely steep and under construction, which was inconvenient and challenging for a guest with limited mobility.
Room Quality
1
Small room noted but adequate for a short stay; 'good for 1 night'.
Amenities
1
No hot shower and no elevator — significant negatives after a long day of activities and for mobility-limited guests.
Value for Money
1
Standard quality for this hotel tier.
Food and Beverage
1
Standard quality for this hotel tier.
Overall Experience
1
Mixed: many positive aspects and fine for one night, but lack of hot water, no elevator, and the steep, under-construction street made the stay inconvenient.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-25 11:30

Property Description

Convenient Location in San Gil
Hotel Real Pólux offers a prime location in San Gil, just a short distance from Chicamocha National Park and Chicamocha Water Park.

Comfortable Accommodations
Each room at the hotel is well-equipped with essential amenities including a desk, TV, private bathroom, and cozy bed linens and towels.

Modern Amenities
Guests can enjoy the convenience of a terrace, a 24-hour front desk, and complimentary WiFi throughout the property.

Experience a delightful stay at Hotel Real Pólux and book now to secure your reservation for a memorable trip.

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
H
Hayashi • solo_traveller • jp
1
2026-05-06 • via Nuitee
V
Viviana • couple • co
1
Poco serios con la reserva, la cancelan despues de confirmarla
Cons:

Nos cancelaron la reserva a ultimo minuto, despues de que la confirmaron.

2026-05-04 • via Nuitee
R
Ruth • family_with_children • co
8
2026-04-07 • via Nuitee
M
M4d350 • couple • co
9
Pros:

La habitación estaba bien de espacio, no nos pareció calurosa y tiene un buen ventilador. Adicionalmente te prestan el servicio de aseo, te dan tu papel higiénico, jabón y toallas si las necesitas.

Cons:

La cama me pareció un poco baja, aunque igualmente estaba cómoda

2026-04-06 • via Nuitee
L
lamonita21 • extended_group • co
7
2026-04-05 • via Nuitee
G
Garcia • couple • co
6
Pros:

Es cercano al parque

Cons:

La ubicación está en una pendiente bastante inclinada que agota llegar.
No tienen televisores para ver una película o algún vídeo. Son televisores muy antiguos.
Las almohadas no son muy buenas.
El colchón es bastante rígido. Cansa a quien no esté acostumbrado

2026-04-04 • via Nuitee
M
Merly • extended_group • co
5
Pros:

La ubicación

Cons:

El ruido, no dormí bien , la habitación era muy caliente y muy ruidosa

2026-04-03 • via Nuitee
J
Javier • couple • co
10
Pros:

La amabilidad de las personas que nos atendieron

Cons:

Todo bien

2026-04-03 • via Nuitee
J
Juan Leonardo • family_with_children • co
10
Excelente alojamiento cerca de todo
Pros:

Todo

Cons:

Nada

2026-03-26 • via Nuitee
J
Jhovanny • extended_group • co
5
2026-03-24 • via Nuitee
S
Sandra Elizabeth • couple • co
8
Pros:

Everything was perfect, small room
Good for 1 night

Cons:

No hot shower , san Gil is known for adventure activities, a hot shower after a long day would’ve been nice, and the street was extremely incline and was under construction which was inconvenient for me since I have a limitation on my feet , No elevator either

2026-02-09 • via Nuitee