HOTEL PARAISO ACAPULCO

Hotels
4.9 (11 reviews)
Calle tercera de Cristobal Colon , Acapulco , mx

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Luggage storage
Express check-in/check-out
Fax/photocopying
Tour desk
Car hire
Packed lunches
See all facilities

Review Highlights

Pros:
Excellent location
Friendly service
Cons:
High taxi costs
Room quality issues

Categories

Cleanliness
5.01
La limpieza increíble, but concerns about general amenities noted.
Service
5.98
La atención son muy amables y personal amable.
Location
6.02
Ubicación excelente.
Room Quality
2.97
Las instalaciones en general y algunos cuartos no tienen puerta en el baño.
Amenities
4
Algunas preocupaciones sobre las instalaciones generales.
Value for Money
4.46
El servicio de los taxis es muy caro.
Food and Beverage
5.51
Standard quality for this hotel tier.
Overall Experience
5.28
General positive experiences, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:42

Property Description

Convenient Location
Located in the heart of Acapulco's Costera district, HOTEL PARAISO ACAPULCO offers easy access to popular attractions such as Condesa Beach and the city center, making it an ideal choice for travelers looking to explore the vibrant city.

Refreshing Amenities
Guests can unwind in the outdoor swimming pool and enjoy the comfort of air-conditioned rooms equipped with free WiFi and flat-screen TVs. The attentive staff, fluent in both English and Spanish, are available 24/7 at the front desk to cater to all needs and ensure a pleasant stay.

Nearby Landmarks
Explore nearby landmarks like Chapel of Peace and San Diego Fort, all within a short distance from the hotel. With the airport also conveniently located just 20 km away, HOTEL PARAISO ACAPULCO is the perfect base for your Acapulco adventure.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

4.9
Based on 11 reviews
Cleanliness: 5.01
Service: 5.98
Location: 6.02
Room Quality: 2.97
Amenities: 4
Value for Money: 4.46
Food and Beverage: 5.51
Overall Experience: 5.28
S
Shakira • solo_traveller • be
3
it was way to expensive, i paid 5249 peses for 3 nights. which is crazy for what it is.
Pros:

location was good

Cons:

the price was waaay to high for the value and the room. the room had a weird smell, the light was horrible, there was not even a small light next to the bed. barely any sunlight, i asked to change for a room with more light but they didnt came back to me on that.

2026-04-06 • via Nuitee
J
Jorge • solo_traveller • mx
8
Pros:

La ubicacion

Cons:

No tiene estacionamiento

2026-04-01 • via Nuitee
H
Hernandez • family_with_children • mx
9
2026-03-26 • via Nuitee
J
Julio Cesar • extended_group • mx
10
Superó mis espectativas por el precio que pagué
Pros:

*Precios muy accesibles
*Cuenta con alberca
*Personal muy amable y me ayudaron con mi factura de forma inmediata
*A 5 minutos de la terminal de autobuses
*Cuenta con agua caliente

Cons:

*No hacen el aseo a las habitaciones, pero se entiende por el precio.
*Quitan el aire acondicionado por las noches, siendo un poco incómodo por el calor
*Zona un poco escondida, sin embargo nunca me sentí inseguro, hay mucha gente en las avenidas a todas horas

2026-03-26 • via Nuitee
V
V. Gutiérrez • family_with_children • mx
9
Pros:

Habitación de dos camas cómoda y alberca limpia

Cons:

Había una cuchara en la habitación y olía un poco a humedad.

2026-03-13 • via Nuitee
I
Irais • family_with_children • mx
9
Súper conforme 🤗
Pros:

La atención súper! De las 3 personas que nos atendieron en recepción. accesibles, cordiales, amables, la limpieza exelente!
súper bien en el precio

Cons:

Por favor en la 101 pongan espejo grande 🤭 se los agradeceré ala siguiente visita.
Solo que es un poco pequeño pues fuimos en familia 🥰 Pero en plan amigos 10 de 10.

2026-03-10 • via Nuitee
A
Arevalo • family_with_children • mx
3
2026-02-14 • via Nuitee
B
Báez Pérez • family_with_children • mx
8
2026-01-19 • via Nuitee
G
GARCIA • family_with_children • mx
6
2025-12-19 • via Nuitee
V
Viridiana • family_with_children • mx
9
Perfecto 👌🏻
Pros:

La atención son muy amables y personas muy tranquilas la limpieza increíble

Cons:

El servicio de los taxis es muy muy caro pero la ubicación es excelente

2025-12-10 • via Nuitee
S
San • family_with_children • mx
8
Lo bueno y lo malo
Pros:

Ubicación excelente, Alberca excelente, el personal amable, la limpieza.

Cons:

Las instalaciones en general, las camas, las habitaciones. Algunos cuartos no tienen puerta en el baño..

2025-12-08 • via Nuitee
A
Aguayo • family_with_children • mx
1
Mala
Cons:

No lo recomiendo...no te dan toallas, papel higiénico,tuvimos que comprar un paquete de papel, te quitan el aire acondicionado x tiempo

2025-12-06 • via Nuitee
M
Morad • family with young children • ca
4
Disappointing
Cons:

Very loud music from a gym practice (building across the hotel ) ,starting 7 in the morning unable to sleep or relax.

2023-06-28 • via Nuitee