Holiday Inn Express Auckland City Centre by IHG

Hotels
•
Holiday Inn Express
8.7 (7785 reviews)
58 Albert Street, Auckland , Auckland , nz

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Good location
Cleanliness
Nice staff
Comfortable rooms
Cons:
Parking issues
Noise from elevators
Service inconsistencies

Categories

Cleanliness
8.33
Spacious and clean room, though some guests mentioned issues with staff responsiveness.
Service
8.9
Generally nice staff, though there were some inconsistencies in communication and service efficiency.
Location
9.14
Excellent location, easily accessible to city center and attractions.
Room Quality
8.59
Rooms are lovely and well-furnished, although some issues with air conditioning were noted.
Amenities
8.62
Good amenities but some guests had issues with the AC and Wi-Fi.
Value for Money
8.68
Perceived as good value, though some mentioned nearby hotels being pricey.
Food and Beverage
8.53
Good breakfast and dining options; however, breakfast lacked healthier selections.
Overall Experience
8.8
Overall positive stay with some minor shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 21:10

Property Description

Convenient Location in Auckland:
Located in the heart of Auckland, Holiday Inn Express Auckland City Centre, an IHG Hotel offers easy access to popular attractions such as Auckland Art Gallery and Sky Tower.

Modern Amenities:
Enjoy a comfortable stay in our air-conditioned rooms equipped with a TV, private bathroom, and city views in select units. Stay active at our fitness centre or unwind at the on-site restaurant and bar.

Exceptional Service:
Our 4-star hotel features a 24-hour front desk, luggage storage, and attentive staff to cater to your needs throughout your stay.

Experience the best of Auckland at Holiday Inn Express Auckland City Centre, an IHG Hotel. Book now for a memorable stay!

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.7
Based on 7785 reviews
Cleanliness: 8.33
Service: 8.9
Location: 9.14
Room Quality: 8.59
Amenities: 8.62
Value for Money: 8.68
Food and Beverage: 8.53
Overall Experience: 8.8
1
1207ec8661eb71ac53ed6d055550281e • couple • nz
8
Pros:

Good location, great bed

Cons:

Checkin slow, bar not open until 4

2026-04-18 • via Nuitee
D
d1ff351e4fa170d2130a9ac8246cd513 • couple • nz
10
2026-04-18 • via Nuitee
2
28ce03aeff5b70b0f52985f1326666cc • family_with_children • pf
10
Très bon séjour dans un hôtel moderne, confortable et très bien placé
Pros:

L’emplacement, en plein centre de down town et à deux pas de la Sky tower et de la queen street, la déco moderne, la surface des chambres, la literie, la propreté, l’accueil du personnel (Check-in et check-out rapides et professionnels)

Cons:

Le sèche-cheveux était hors service

2026-04-18 • via Nuitee
A
adi43 • solo_traveller • au
7
2026-04-18 • via Nuitee
T
Thomas • family_with_children • de
7
Good value for money
Pros:

The breakfast was mediocre

Cons:

Service in the bar was slow

2026-04-18 • via Nuitee
B
bb6d9daac95371e128cb8b66e0b39522 • solo_traveller • au
10
Short Auckland stay
Pros:

Lovely room very welcoming staff great location to skytower for airport bus under 10min walk to ferry for Devonport Queen st just round the corner

Cons:

There was nothing we didnt like we would stay here again

2026-04-18 • via Nuitee
7
7627e52d0e0f722c51d0b061146c037d • couple • nl
8
2026-04-18 • via Nuitee
C
c13b4791ba2f70e17dc6f146dfefbdc8 • couple • nz
10
2026-04-18 • via Nuitee
J
Jashika • family_with_children • nz
6
One night stay
Pros:

Location/clean/view

Cons:

No water/ no chairs/ no bathrobe/ no Netflix/no cutlery/Very disappointed with basic facilities not available

2026-04-18 • via Nuitee
V
Virginia • solo_traveller • ar
8
2026-04-18 • via Nuitee
4
4880b7e48f3571c3c3cbb91ffd86bfaf • couple • il
8
2026-04-18 • via Nuitee
E
e33c10687ebf7069686ed49a70d021d8 • family_with_children • au
10
comfort and worth it
Pros:

good location, comfort room. Good window view

Cons:

none

2026-04-17 • via Nuitee
7
72aa87b917de72368f005635ae11cf5e • solo_traveller • at
10
2026-04-17 • via Nuitee
7
773d1a045105732e26b146bdd5ff1e0c • solo_traveller • fr
10
2026-04-17 • via Nuitee
8
86771717ed42704a519de2d28977020e • couple • nz
9
Pros:

Great location, staff were super friendly and room was clean. Awesome view of sky tower. Would recommend and definitely stay again

2026-04-17 • via Nuitee
5
5d21ce8eca847139f84b04f79d42469e • family_with_children • au
10
2026-04-17 • via Nuitee
D
d6e76f06134773342fd8f254ea065029 • couple • au
9
Great location good views of harbour good service good value for price
Pros:

Great location value for money great view of harbour and tower

Cons:

Was ok but expensive for overnight valet parking

2026-04-17 • via Nuitee
L
Lawrence • couple • gb
10
Comfortable and clean 👍
Pros:

Great location for a city break. Staff were super welcoming. Room was clean and comfortable. Good breakfast.

Cons:

The parking is a rip off if you are there with a car. Not the hotels fault … just a consequence of being in Auckland!

2026-04-17 • via Nuitee
7
7350540b2f4e7063b48ed523014ae0e2 • solo_traveller • nz
10
Pros:

Beautiful room with a great view. Loved the bathroom! Cosy rooftop bar.

2026-04-17 • via Nuitee
J
Julie • couple • gb
9
Pros:

Staff were fabulous, breakfast so much choice

Cons:

Nothing

2026-04-17 • via Nuitee