TORTUGA BAY Eco Hotel

Hotels
9.2 (55 reviews)
playa cuevitas bahia solano-el vallle , El Valle , co

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Natural location
Attentive staff
Delicious food
Cons:
Insect presence
Water temperature issues
Wifi connectivity

Categories

Cleanliness
8.26
Reviewers occasionally noted issues with insects and varying water temperatures in a natural setting.
Service
9.73
The staff was described as charming, attentive, and dedicated to guest satisfaction.
Location
9.77
The location was praised for its natural beauty and serenity by the sea.
Room Quality
9.22
Rooms were noted to be cozy and well-decorated with beautiful views.
Amenities
8.95
Amenities were satisfactory, although some reviews mentioned connectivity issues.
Value for Money
9.21
The overall experience was considered valuable given the unique offerings and service.
Food and Beverage
8.76
Food was varied and delicious, though there were some mentions of a need for more variety.
Overall Experience
9.73
Overall, guests expressed high satisfaction with their stays, highlighting memorable experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 00:59

Property Description

Secluded Paradise in El Valle

Luxurious Accommodations: Indulge in rooms with garden and sea views, private patios, and modern amenities like free WiFi and plush bedding.

Nature Lover's Haven: Explore the lush garden, relax on the private beach, or partake in outdoor activities such as hiking and fishing in the picturesque surroundings.

Exceptional Services: Enjoy conveniences like a 24-hour front desk, airport transfers, and a restaurant serving delectable dishes. Let us pamper you with top-notch room service and a well-stocked bar.

Ready to experience a blissful retreat at TORTUGA BAY Eco Hotel? Book your stay now and immerse yourself in tranquility and luxury.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

9.2
Based on 55 reviews
Cleanliness: 8.26
Service: 9.73
Location: 9.77
Room Quality: 9.22
Amenities: 8.95
Value for Money: 9.21
Food and Beverage: 8.76
Overall Experience: 9.73
S
Steve couple us
8
property is very basic in terms of comfort, the staff was extremely nice and the location on the
Pros:

This was the first time staying in an Eco property. That said, I did not realize that there would be no warm water for the showers, only provided with one hand towel for our 4 day stay, electricity is provided by solar panels so no TV. The bed pillows were not very comfortable and the bed sheets were average comfort. The property is located directly on the Pacific Ocean so the view of the ocean and waves was fantastic. There are very basic chaise loungers to relax on. The breakfast that is included was average. There are no other places to eat lunch or dinner so eating lunch and dinner at Tortuga Bay is the only option. The lunches and dinners at 45,000 COP I would rate as average nothing to rave about. Camilo the Manager and his staff was very nice and friendly.

Cons:

The lunches and dinners I would rate as average. Often we were served tuna prepared in different ways along with rice and potatoes no vegetables, never were we served ice cream or a sweet after a meal. Since there are no other places to eat I felt the staff could have provided more variety in the type of food that we were served.

2026-09-12 via Nuitee
M
Mariana couple us
10
Pros:

Nos hospedamos en Tortuga Bay durante cinco días con mi pareja y, sinceramente, fue una experiencia espectacular de principio a fin. Desde que llegamos nos sentimos muy cómodos y bien recibidos.

Las cabañas son hermosas, muy cómodas y se nota el cuidado en cada detalle. La limpieza fue impecable y la vista es simplemente increíble. Nos encantó especialmente su ubicación: está en una zona muy tranquila y apartada, donde realmente se siente mucha paz y una conexión increíble con la naturaleza.

Pero, sin duda, lo que más nos gustó fue la atención de todo el equipo. Todos fueron increíblemente amables, atentos y siempre dispuestos a ayudarnos.

Quiero destacar especialmente a Camilo, el administrador, quien fue muy atento y nos ayudó muchísimo. Durante nuestra estadía fue el cumpleaños de mi pareja y se involucró personalmente en la organización de una sorpresa, consiguiendo la torta, los globos y el vino y estando pendiente de cada detalle.

También organizamos todos nuestros tours directamente con el hotel, lo que fue súper cómodo y facilitó muchísimo todo. Hicimos el avistamiento de ballenas y fue simplemente espectacular: logramos ver muchísimas ballenas y después nos llevaron a unas cascadas increíbles. La liberación de tortugas también fue una experiencia preciosa y hasta tuvimos la suerte de ver una tortuga llegar a desovar justo frente al hotel. 🐋🐢

Nos vamos muy felices, con recuerdos hermosos y muchas ganas de volver. Sin duda recomendamos Tortuga Bay para quienes quieran vivir una experiencia tranquila, auténtica y realmente conectada con la naturaleza

2026-09-12 via Nuitee
N
Natalia family_with_children es
9
Personalized experiences and true care for guests
Pros:

By far the most personalized service we experienced during our entire trip through Colombia. The staff at Tortuga Bay were attentive to us the whole time. We even experienced the August 10th earthquake while staying there, and the entire team was fully prepared to take care of guests in an emergency like that, which made us feel genuinely protected. Camilo and his team went above and beyond, not just to make sure our stay at the hotel was great, but also to help us make the most of the Colombian Pacific with highly personalized experiences and tours tailored to our needs.

Cons:

One area that could be improved is the bathrooms in the lower cabins. Surrounded by such beautiful natural scenery, it was a bit surprising that the bathrooms didn't match that same level of design as the rest of the cabin, they felt a little dated in comparison. They're also a bit small for a cabin meant for 4 people. It would be wonderful if they considered redesigning the bathrooms to better match the style of the cabins. They actually already have a great example of what this could look like: the outdoor freshwater garden shower, the one guests use after coming back from the sea, with open views to the garden and the ocean, is absolutely top notch. Bringing that same feeling into the cabin bathrooms, even just through a shower with a view out into nature, would really elevate the experience.

2026-09-07 via Nuitee
K
Karin solo_traveller ch
9
2026-08-28 via Nuitee
C
céline solo_traveller fr
10
Séjour en famille parfait !
Pros:

Nous avons passé 5 jours parfait à tortuga bay.
Nous avons été super bien accueilli par Camilo qui a été très disponible et de bons conseils. La cuisine était très bonne et le personnel (Olga, louisa, William...) étaient aux petits soins. Nous sommes chanceux d'avoir pu vivre cette expérience à Tortuga bay et d'avoir rencontré des personnes si gentilles.

Cons:

Tout était parfait

2026-08-15 via Nuitee
C
Caroline family_with_children fr
10
2026-08-07 via Nuitee
C
Caroline family_with_children fr
10
Un bel endroit pour profiter de la plage, des baleines et de la belle nature environnante. Parfait pour se ressourcer.
Pros:

Personnel très accueillant et serviable. Très joli endroit, bien agencé , calme et reposant.

2026-08-07 via Nuitee
M
Manuel Barrios couple co
10
Tranquilo, perfecto para salir de la rutina.
Pros:

Lugar muy tranquilo y exclusivo, las instalaciones son perfectas, alimentación 10 de 10, la playa es hermosa y muy privada. Todo el sector es muy seguro y se puede salir a caminar con tranquilidad. Muy recomendado

Cons:

No tengo comentarios negativos

2026-08-04 via Nuitee
J
Jenifer family_with_children co
10
un hermoso lugar
Pros:

Muy rica toda la comida excelente atencion

Cons:

no tengo nada malo que decir

2026-08-03 via Nuitee
L
Libni Jatniel solo_traveller co
10
2026-07-14 via Nuitee
J
juan pablo solo_traveller co
9
Excelente hotel, no tan buen trato en planes en el sitio
Pros:

La playa, la ubicación, la atención del personal, las cabañas, los planes para hacer.

Cons:

El tour al parque Utria, el parque es espectacular, lamentablemente el guía no tenia intención de hablar. Iba con un niño de 10 años y aunque le pagamos no hablo mas de 2 minutos y no toco temas como la liberación de las tortugas.

Las vista de ballenas es muy difícil, las lanchas persiguen a las pocas que se acercan a la playa con sus ballenatos, y solo las espantan.

2026-07-13 via Nuitee
R
Ruth family_with_children co
7
Muy buena
Pros:

La atención espectacular, el lugar muy bonito, las actividades y recomendaciones de las personas muy muy buenas

Cons:

La playa estaba muy sucia de basura q el mar trae y hace falta los ventiladores

2026-07-12 via Nuitee
C
Carla couple it
10
Paradiso
Pros:

Semplicemente un paradiso.
È stato un privilegio passare tre notti sospesi nella giungla con il rumore del mare e della natura a cullarci. La struttura è splendida e tutto lo staff di una gentilezza rara.

2026-07-08 via Nuitee
C
Camila extended_group fr
10
Todo super bien la comida de Olga riquísima. Gracias pillao y Jose Miguel por las actividades. El hotel te ayuda a cordi
2026-06-29 via Nuitee
C
Chantal couple fr
10
Un lieu exceptionnel face au Pacifique
Pros:

Lieu exceptionnel face au Pacifique, personnel très accueillant et attentif, proposition et organisation de tours touristiques.

Cons:

Le ménage est à renforcer.

2026-06-26 via Nuitee
R
Rouchel solo_traveller co
8
Pros:

Le lieu isolé et une plage magnifique.
La disponibilité du personnel

Cons:

Peu de ventilation dans la chambre. Ceux dans les lits du haut ont eu chaud.
Que des petites bouteilles en plastique à la vente. Bcp de plastique du coup. Pensée à proposer de l'eau filtrée.
Pas de réel bar. Juste qq bières à la vente. Or, le lieu étant isolé cela est difficile d'aller acheter autre chose.

2026-05-20 via Nuitee
W
Wilfredo Antonio solo_traveller co
10
Pros:

Todo estuvo espectacular. El lugar súper lindo y lo suficientemente apartado para conectar con la naturaleza. El servicio inmejorable, el Sr. William un excelente anfitrión estuvo atento a lo que necesitabamos, la señora Ana con su rica sazón estuvo a cargo de las comidas y demás colobaradores, nos sentimos muy agusto y sin duda volveríamos a hospedarnos aquí.

Cons:

Todo estuvo excelente.

2026-05-13 via Nuitee
J
Johanna solo_traveller de
10
Hotel in paradise
Pros:

We liked everything! Maria and all the staff are angels and take care of everything! Next to it is a turtle sanctuary, which is quite convenient. We just loved everything about it!

Cons:

You have to be aware that you can reach the Hotel only at low tide, so only two time a day for a few hours. And you need to take a motorcycle with a stranger to get there, so it's quite the adventure.

2026-04-15 via Nuitee
O
Olivier couple fr
10
2026-03-03 via Nuitee
A
Ana solo_traveller fr
9
2026-03-02 via Nuitee