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Facilities
Property facilities
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Offsite parking discounted rates available
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Parking
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Non-smoking rooms
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Swimming pool
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Restaurant
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Family rooms
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Packed lunches
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Non-smoking throughout
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Kid meals
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Kids' outdoor play equipment
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Free wired internet
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Access to nearby indoor pool
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Golfing on site
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Playground on site
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Self parking (surcharge)
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Pool sun loungers
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Offsite parking discounted rates available
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Internet access
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Wine release events
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Reception hall
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Japanese garden
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Secured parking
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Swimming nearby
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Vegetarian menu options available
Review Highlights
Categories
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Property Description
Charming Countryside Retreat
Luxurious Accommodations: Individually designed rooms with modern amenities and scenic views of the Vale of Clwyd. En suite bathrooms, flat-screen TVs, and complimentary toiletries ensure a comfortable stay.
Fine Dining Experience: The on-site restaurant offers a delectable menu featuring fresh, local ingredients. Guests can also indulge in afternoon teas, cakes, and sandwiches.
Relaxing Bar Atmosphere: Unwind at the bar with a wide selection of drinks including ales, spirits, and coffee options. Perfect for unwinding after a day of exploring the nearby attractions.
Experience tranquility and comfort at the White House - book your stay now for a delightful getaway!
Bedrooms are located on the first or second floors and there is no elevator so access to the rooms is via a flight of stairs.
Breakfast is served at the following times:
Monday - Friday: 7:00 to 9:30.
Saturday - Sunday: 9:00 - 10:30
A deposit may be required at the property.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 17 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds. -
Pets
Pets are not allowed.
Location
Guest Reviews
Nice and clean, lovely location and really nice staff in the spa/reception and in the restaurant
The bed wasn’t very comfortable but otherwise, really nice room
The breakfast was a bit hap hazard. We had to write our requests for breakfast when we arrived. The waitress was rather confused in the morning as to who had ordered what. No pastries supplied for breakfast either!
My brothers room had an issue with the green light on the ceiling which must have been malfunctioning as it was like a strobe all night so they hardly got any sleep. There was also a fan outside their window which was very noisy! Room 6 is not suitable for rental the way it is. The staff were very dismissive of the issue when it was reported to them. Will not stay there again. It was a sad occasion for us as we were going to my Mother in laws funeral , this only made things worse!
The evening meals we had as a family were all excellent and the breakfast in the morning was also very good. Couldn’t ask for much more!
As we had the superior suite on the top floor and it being a very hot day. The room was holding the heat extremely well, we could’ve done with a fan but that’s the only gripe. We got the windows open, temperature down and all slept well.
The lodge was perfect
Nothing, everything was fine
Absolutely wonderful hotel rooms were excellent staff amazing and food in restaurant absolutely fantastic would definitely recommend
No bottled drinking water in the room
Breakfast was good but the chef was alone and it felt like he had a lot to do (greeting guests, cooking, drinks/orders etc).
a minor issue was the condition of the pillows. they we flat and it made for a difficult sleep.
Lovely atmosphere.
All just right
They skimp on towels
The quality of the food in the evening was excellent. An interesting menu and well presented. The dining area was well appointed in an all glass semi circle.
Our room had excellent views over the hills.
Plenty of parking.
The Spa staff were lively, chatty and helpful.
The breakfast was over priced. A well cooked hot meal, ordered the night before, served to the table. Very poor choice ofotherwise...cereal, apple, banana, orange... Tea n coffee...Poorly laid out.
The hotel staff were varied in their customer service... 3 were borderline un welcoming.
The hotel comes alive about 5pm otherwise the bar/ lounge area is soulless and empty.
The food in the restaurant was excellent.
The staff were great and very friendly.
The spa was great, with good facilities.
The only downside was the fact you had to pay extra to use the pool this is the only hotel with a spa where the use of the pool was not included in the cost of the room.
A green light above the red was on all the time. NO means of switching it off Only 1 hand towel provided for 2 guests and the mirror light in the bathroom did not work and the toilet had a constant flow of water going into the bowel
It’s noisy from nearby dual carriageway of you open the windows
Nice to be able to eat well at the property
Wine list second rate. Not always a couple of armchairs in the rooms.
It was a peaceful place
The shower was superb
Beautiful room and comfortable but noisy due to being above the kitchen .
Also beautiful and clean bathroom and such a shame it has a rusted silver mirror on the wall .
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