White House

Hotels
8 (302 reviews)
Holywell Road , St Asaph , gb

Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Swimming pool
Restaurant
Family rooms
Packed lunches
Non-smoking throughout
Kid meals
Kids' outdoor play equipment
See all facilities

Review Highlights

Pros:
Friendly staff
Good food
Clean rooms
Nice location
Cons:
Difficulty finding the hotel
Temperature control issues
High breakfast prices

Categories

Cleanliness
7.75
Most reviews mention cleanliness positively but highlight some issues with specific facilities.
Service
8.25
Staff are described as friendly and helpful, enhancing the experience despite some service-related issues.
Location
8.25
Location generally meets guests' needs with accessibility to local amenities, although some had difficulty finding it.
Room Quality
7.75
Rooms are described as clean and comfortable, but with a few complaints about amenities and temperature.
Amenities
7.75
Guests appreciated the amenities; however, some were unavailable or malfunctioning.
Value for Money
7.75
Perceived value fluctuates based on individual experiences related to amenities and food pricing.
Food and Beverage
8.25
Food quality is praised, particularly the breakfast and restaurant experience.
Overall Experience
8.25
Most guests enjoyed their stay and expressed intent to return despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 05:45

Property Description

Charming Countryside Retreat

Luxurious Accommodations: Individually designed rooms with modern amenities and scenic views of the Vale of Clwyd. En suite bathrooms, flat-screen TVs, and complimentary toiletries ensure a comfortable stay.

Fine Dining Experience: The on-site restaurant offers a delectable menu featuring fresh, local ingredients. Guests can also indulge in afternoon teas, cakes, and sandwiches.

Relaxing Bar Atmosphere: Unwind at the bar with a wide selection of drinks including ales, spirits, and coffee options. Perfect for unwinding after a day of exploring the nearby attractions.

Experience tranquility and comfort at the White House - book your stay now for a delightful getaway!

Important information:

Bedrooms are located on the first or second floors and there is no elevator so access to the rooms is via a flight of stairs.

Breakfast is served at the following times:
Monday - Friday: 7:00 to 9:30.
Saturday - Sunday: 9:00 - 10:30

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8
Based on 302 reviews
Cleanliness: 7.75
Service: 8.25
Location: 8.25
Room Quality: 7.75
Amenities: 7.75
Value for Money: 7.75
Food and Beverage: 8.25
Overall Experience: 8.25
K
Kevin couple gb
6
Cons:

No bottled drinking water in the room

2026-05-14 via Nuitee
G
Georgina solo_traveller gb
10
Wonderful
Pros:

Absolutely wonderful hotel rooms were excellent staff amazing and food in restaurant absolutely fantastic would definitely recommend

2026-05-14 via Nuitee
G
Graham solo_traveller gb
9
Excellent
2026-05-03 via Nuitee
A
Andrea solo_traveller gb
8
2026-05-01 via Nuitee
S
Sam solo_traveller gb
9
enjoyable and would return and recommend to others.
Pros:

Breakfast was good but the chef was alone and it felt like he had a lot to do (greeting guests, cooking, drinks/orders etc).

Cons:

a minor issue was the condition of the pillows. they we flat and it made for a difficult sleep.

2026-04-27 via Nuitee
V
Victoria solo_traveller gb
10
We arrived late having been hiking all day and the staff were so helpful getting us a table VERY last minute so we could
Pros:

Lovely atmosphere.

2026-04-24 via Nuitee
G
Gale solo_traveller gb
8
Pros:

All just right

Cons:

They skimp on towels

2026-04-23 via Nuitee
C
carole couple gb
8
We had a pleasant stay.
Pros:

The quality of the food in the evening was excellent. An interesting menu and well presented. The dining area was well appointed in an all glass semi circle.
Our room had excellent views over the hills.
Plenty of parking.
The Spa staff were lively, chatty and helpful.

Cons:

The breakfast was over priced. A well cooked hot meal, ordered the night before, served to the table. Very poor choice ofotherwise...cereal, apple, banana, orange... Tea n coffee...Poorly laid out.
The hotel staff were varied in their customer service... 3 were borderline un welcoming.
The hotel comes alive about 5pm otherwise the bar/ lounge area is soulless and empty.

2026-04-18 via Nuitee
A
alan solo_traveller gb
10
Great food great staff
Pros:

The food in the restaurant was excellent.
The staff were great and very friendly.
The spa was great, with good facilities.
The only downside was the fact you had to pay extra to use the pool this is the only hotel with a spa where the use of the pool was not included in the cost of the room.

2026-04-18 via Nuitee
S
Susan couple gb
4
Not what we expected
Cons:

A green light above the red was on all the time. NO means of switching it off Only 1 hand towel provided for 2 guests and the mirror light in the bathroom did not work and the toilet had a constant flow of water going into the bowel

2026-04-16 via Nuitee
R
RGN solo_traveller gb
7
Cons:

It’s noisy from nearby dual carriageway of you open the windows

2026-04-08 via Nuitee
R
RGN couple gb
7
Fine
Pros:

Nice to be able to eat well at the property

Cons:

Wine list second rate. Not always a couple of armchairs in the rooms.

2026-04-08 via Nuitee
S
Stuart couple gb
10
2026-03-29 via Nuitee
S
Samantha couple gb
9
Definatly stay again
Pros:

It was a peaceful place
The shower was superb

Cons:

Beautiful room and comfortable but noisy due to being above the kitchen .
Also beautiful and clean bathroom and such a shame it has a rusted silver mirror on the wall .

2026-03-24 via Nuitee
H
Haddon couple ie
10
Perfect in every way
Pros:

Fantastic staff, delicious food and very modern and clean. 👌

2026-03-20 via Nuitee
M
Mandy solo_traveller gb
8
2026-03-19 via Nuitee
C
Chris solo_traveller gb
8
Lovely people. Nice location. Clean room.
2026-03-09 via Nuitee
K
Klara couple gb
5
Pros:

Nice quiet area and design of the hotel

Cons:

Couldn’t use the spa as it was full the reason why we went, no shampoo or conditioner in the bathroom, spent more money on the bedroom furniture than the tv. Tv was not smart and the signal was awful so channels wouldn’t work, breakfast is far expensive for what you get. Also human hair on the toilet seat

2026-03-06 via Nuitee
P
Paul family_with_children gb
2
Cons:

They took all my stuff after cleaning my room. .the house keeping didn't know that i'm staying for two nights. .i was shocked when i came back all my things left are gone. .

2026-03-01 via Nuitee
M
Michelle family_with_children gb
8
2026-02-10 via Nuitee