Hotel Kap City Centre

Hotels
6.6 (915 reviews)
Den Texstraat 5 , Amsterdam , nl

Children allowed

Facilities

Non-smoking rooms
Family rooms
Fax/photocopying
Non-smoking throughout
Fire extinguishers
Smoke alarms
Key access
24-hour security
Security alarm
Key card access
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Cold rooms

Categories

Cleanliness
5.43
Frequent mentions of cleanliness issues, including dirty towels and mold.
Service
8.4
Multiple positive responses regarding staff friendliness and helpfulness.
Location
8.44
Consistently praised for its proximity to city center and transportation.
Room Quality
5.39
Many reviews mention discomfort, coldness, and inadequate room maintenance.
Amenities
5.92
Basic amenities were provided, but several guests expected more.
Value for Money
6.88
Mixed opinions; good for basic needs but lacks higher standards.
Food and Beverage
5.93
Not specifically mentioned; assumed standard for hotel tier.
Overall Experience
6.4
Generally positive but highlighted various substantial issues affecting comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 20:36

Property Description

Central Location in Amsterdam
Budget Hotel Kap City Centre is situated in a quiet residential street, offering a peaceful retreat in the bustling city of Amsterdam. Within walking distance to iconic attractions like Rijksmuseum and Van Goghmuseum, this hotel provides a convenient base for exploring the city.

Charming Garden and Terrace
Guests can relax in the hotel's garden or terrace, perfect for unwinding after a day of sightseeing. The serene outdoor spaces offer a tranquil escape in the heart of Amsterdam, creating a cozy atmosphere for guests to enjoy.

Convenient Facilities and Activities
With amenities like luggage storage and activities such as cycling available on-site, Budget Hotel Kap City Centre ensures a comfortable stay for guests. Explore the city easily with a nearby tram stop providing direct access to Amsterdam Central Station.

Book your stay at Budget Hotel Kap City Centre for a delightful Amsterdam experience!

Important information:

Please note that the hotel has no elevator.

The reservation confirmation cannot be used to obtain legal travel documents, such as a visa. If you need a confirmation to obtain these documents, please contact the hotel directly by email.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in some hotel rooms and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6.6
Based on 915 reviews
Cleanliness: 5.43
Service: 8.4
Location: 8.44
Room Quality: 5.39
Amenities: 5.92
Value for Money: 6.88
Food and Beverage: 5.93
Overall Experience: 6.4
A
angela extended_group it
9
Pros:

It's 20 minutes walking to the city centre but it's a very quiet place to sleep. The receptionist is a very pleasant man and he gave us a lot of information. Room cleaned. We recommend it

2026-04-10 via Nuitee
E
Ewa couple pl
5
2026-04-10 via Nuitee
M
marco family_with_children it
7
Pros:

un buon rapporto comodità, prezzo, posizione, confort.

2026-04-09 via Nuitee
R
Rebecca couple gb
2
Unsafe and unhygienic conditions
Pros:

The only semi good thing I can say is that it was close to the metro to get around

Cons:

To just start we fully understood that this was a 2 star budget hotel and that we had booked a small room and that the stairs were steep and narrow as most places in Amsterdam are, we had absolutely no issue with that. We weren’t expecting luxury just a basic clean and safe place to stay which is in my opinion the bare minimum.

Unfortunately, what we experienced was completely unacceptable.

Within 15 minutes of checking in we had to leave due to the condition of the room. The walls were crumbling, there was dirty laundry left in the hallway, and most concerningly, there were what appeared to be mice droppings on the floor of our room. The bed sheets were visibly stained and there was hair and what appeared to be insects on the floor.

On top of that the locks and deadbolts on the door were broken, which made us feel extremely unsafe.

This wasn’t about the hotel being “budget” it was about basic hygiene and safety standards not being met at all. No guest should have to deal with these kinds of conditions.

We had no choice but to leave immediately and book another hotel at our own expense which was far better and we got a lot more value for our money.

I would strongly advise others to be cautious before booking.

2026-04-08 via Nuitee
S
Sander extended_group no
7
Får det man betaler for, billig men kunne vært renere.
Pros:

Forholdsvis rent, kort avstand til Heineken og Leidseplein, enkel check-in og check-out. Fikk utsatt checkout 1t uten ekstra kostnad. Lite, men grei standard.

Cons:

Luktet hasj i hele rommet, men det kan ha vært fra ute. Manglet dusjgardin så kom vann over hele badet.
VELDIG bratte trapper, står ingenting om dette.

2026-04-08 via Nuitee
A
Ayolt extended_group es
8
Basico y justo
Pros:

Es un hotel muy basico, pero su precio lo está también. Ubicación muy buena

Cons:

2 escaleras muy altas y muy pequeñas para llegar a nuestro habitación

2026-04-06 via Nuitee
D
Diana extended_group es
8
2026-04-06 via Nuitee
K
Kyle couple gb
10
Pleasant
Pros:

Clean confortable and close to the area i wanted to be in very good for the price

2026-04-06 via Nuitee
F
Florencia couple ar
7
2026-04-05 via Nuitee
O
Oñatz extended_group es
8
Pros:

La ubicación y la atención del personal

Cons:

El precio y la falta de servicio de habitaciones (limpieza diaria...)

2026-04-03 via Nuitee
R
Rachel family_with_children gb
8
We enjoyed our stay very much and it lived up to our expectations.
Pros:

A great budget hotel, good value for money, especially considering how expensive Amsterdam is. The host is friendly and chatty, with a great sense of humour too. He supplied a map and told us the areas to visit. The location is perfect, close to the metro, cafes, bars, supermarkets etc We were able to walk to all the interesting spots, including to the Paradiso music venue where we had tickets for a gig. We had small double rooms with single beds on the second floor which suited us perfectly. Very clean, comfy beds, clean towels, tv, kettle, hair dryer, mini fridge. All you need. The street is a quiet residential one and one of the rooms overlooked the gardens of the surrounding properties, so quiet and pleasant. We would definitely stay here again, a good find in an authentic tall Amsterdam house. Fantastic.

Cons:

Nothing.

2026-04-01 via Nuitee
S
Samuel extended_group gb
7
2026-03-31 via Nuitee
J
Jay extended_group es
10
Very good.
Pros:

It’s location.

Cons:

The staff(Chen).

2026-03-31 via Nuitee
L
Lasse extended_group dk
8
2026-03-30 via Nuitee
A
Aleksej extended_group rs
9
2026-03-30 via Nuitee
A
Adrian extended_group pl
5
2026-03-29 via Nuitee
P
Pamela Silupú Rivera extended_group es
9
Bueno, lo recomiendo.
Pros:

Todo muy bien, es turisticos, es comercio y la atencion fue buena, me dejaron hacer early check in si les avisaba con anticipación

Cons:

Todo ok,

2026-03-24 via Nuitee
L
Luka extended_group rs
10
2026-03-22 via Nuitee
E
Ellena extended_group gb
1
Pros:

Nothing it was like a Bail hostel

Cons:

The stairs where so steep they were dangerous the hand rail was coming away from the wall there was mould growing on the walls up the stairs and the bathroom was full of mould and the smell was unbearable this place should be closed down

2026-03-20 via Nuitee
F
Fatma solo_traveller tr
8
Odanın küçüklüğü dışında bir sorun yoktu
Pros:

Konumu çok iyi temiz güleryüzlü karşılama

Cons:

İki kişilik oda çok dardı bavul koymak için yer yok iki kişi için oldukça küçüktü

2026-03-19 via Nuitee