Hotel Kap City Centre

Hotels
6.6 (1053 reviews)
Den Texstraat 5 , Amsterdam , NL

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Heating
Family rooms
Fax/photocopying
Non-smoking throughout
Daily housekeeping
Fire extinguishers
Smoke alarms
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Cold rooms

Categories

Cleanliness
5.43
Frequent mentions of cleanliness issues, including dirty towels and mold.
Service
8.4
Multiple positive responses regarding staff friendliness and helpfulness.
Location
8.44
Consistently praised for its proximity to city center and transportation.
Room Quality
5.39
Many reviews mention discomfort, coldness, and inadequate room maintenance.
Amenities
5.92
Basic amenities were provided, but several guests expected more.
Value for Money
6.88
Mixed opinions; good for basic needs but lacks higher standards.
Food and Beverage
5.93
Not specifically mentioned; assumed standard for hotel tier.
Overall Experience
6.4
Generally positive but highlighted various substantial issues affecting comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 20:36

Property Description

Central Location in Amsterdam
Budget Hotel Kap City Centre is situated in a quiet residential street, offering a peaceful retreat in the bustling city of Amsterdam. Within walking distance to iconic attractions like Rijksmuseum and Van Goghmuseum, this hotel provides a convenient base for exploring the city.

Charming Garden and Terrace
Guests can relax in the hotel's garden or terrace, perfect for unwinding after a day of sightseeing. The serene outdoor spaces offer a tranquil escape in the heart of Amsterdam, creating a cozy atmosphere for guests to enjoy.

Convenient Facilities and Activities
With amenities like luggage storage and activities such as cycling available on-site, Budget Hotel Kap City Centre ensures a comfortable stay for guests. Explore the city easily with a nearby tram stop providing direct access to Amsterdam Central Station.

Book your stay at Budget Hotel Kap City Centre for a delightful Amsterdam experience!

Important information:

Please note that the hotel has no elevator.

The reservation confirmation cannot be used to obtain legal travel documents, such as a visa. If you need a confirmation to obtain these documents, please contact the hotel directly by email.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

6.6
Based on 1053 reviews
Cleanliness: 5.43
Service: 8.4
Location: 8.44
Room Quality: 5.39
Amenities: 5.92
Value for Money: 6.88
Food and Beverage: 5.93
Overall Experience: 6.4
S
Stefan • couple • de
4
Great location and friendly, helpful staff, but the room had some maintenance issues
Pros:

Great location with everything close by, friendly and helpful staff.

Cons:

Some areas of the walls seemed to be affected by mould and there was a strange smell in the bathroom. The shower had very low water pressure.
Nothing to hang the towels.

2026-11-05 • via Nuitee
B
Barbara • family_with_children • at
10
Wir kommen gern wieder!
Pros:

Der sehr freundliche Empfang und der sehr zuvorkommende und hilfreiche Rezeptionist! Wir haben uns sehr wohl gefühlt!

2026-11-03 • via Nuitee
V
Vermorel • family_with_children • fr
7
Pros:

Très bien situé, personnel accueillant et sympathique.

2026-11-03 • via Nuitee
Виталик • solo_traveller • by
10
2026-11-02 • via Nuitee
R
Raffaella • extended_group • it
10
Pros:

La struttura tipica delle case di Amsterdam, scale e accesso, tutto molto caratteristico

2026-10-31 • via Nuitee
Y
Yuri • extended_group • it
10
2026-10-30 • via Nuitee
F
Franca • extended_group • ch
6
Pros:

La ubicación, la amabilidad del servicio desde recepción hasta housekeeping.

Cons:

El baño era demasiado chico e incómodo. En el inodoro tenía que sentarme de lado porque sino mis pies chocaban contra la puerta de entrada al baño. La ducha no tenía cortina entonces mojaba todo el baño (nos dejaron un pequeño escurridor para quitar el agua que se juntaba después de ducharte). La bacha del baño era súper pequeña, al lavarme la cara y los dientes, mojaba todo el suelo. No tenía un lugar donde colgar las toallas ni dentro ni fuera del baño.

2026-10-30 • via Nuitee
A
Ana • couple • fr
1
Passez votre chemin.
Pros:

Le quartier. Absolument rien d’autre.

Cons:

Ce n’est pas vraiment un hôtel : chambre sans placard ni chevet ni d’autre source de lumière qu’un plafonnier terne, bouilloire mais rien pour faire un thé ou café, sanibroyeur, pas de rideau de douche, pas de tapis de bain, tout vieux et délabré. On entend tout des autres chambres… Escalier d’accès raide et recouverte d’une moquette sale. Monter des valises très compliqué. Réception avec des horaires limités (10-18). Pas de wifi. Pas de petit déjeuner.

2026-10-28 • via Nuitee
L
Liidiag • couple • it
6
Pros:

Mattress was comfortable and big window wss nice

Cons:

The sink is very small and like in your head while you're sitting on the toilet

2026-10-27 • via Nuitee
J
Jorge • extended_group • es
10
2026-10-26 • via Nuitee
A
alessandro • extended_group • it
7
economico, decente, posizione un po fuori mano ma fermata metro a 100 metri dalla struttura. staff gentilissimo
Pros:

staff gentilissimo, hotel economico ma decente, stanza e bagno grandi.

Cons:

un po fuorimano a 3 km dalla stazione centrale

2026-10-25 • via Nuitee
J
Joshua • extended_group • gb
9
Perfect stay. Hassle free and everything needed was already provided.
Pros:

Big room. Easy to find. Helpful staff.

Cons:

Comfy beds. Clean rooms and nice hotel.

2026-10-24 • via Nuitee
R
Ruaridh • extended_group • gb
8
Great
Pros:

Location easy access in and out even late at night

Cons:

Small toilet but it is a small hotel

2026-10-23 • via Nuitee
J
Jose Abel • couple • de
6
2026-10-21 • via Nuitee
L
Louise • solo_traveller • gb
7
2026-10-21 • via Nuitee
D
Daniel • family_with_children • es
5
Básico
Pros:

Básico, para dormir.

Cons:

Lo mismo, además mal aspecto entrada e interior edificio.
TV por cable, 40% canales no iban.
Sin recibir instrucciones sobre clave Wifi, proporcionada tras preguntar.

2026-10-19 • via Nuitee
M
Marta • couple • es
9
Pros:

Personal muy amable. La habitación pequeña, pero con todo lo necesario. Las escaleras no son tan dramáticas como se puede leer en otras reseñas. Recomendado.

2026-10-14 • via Nuitee
M
Misák • couple • hu
8
value for money
2026-10-14 • via Nuitee
S
Sonoma • solo_traveller • us
4
Overall if ur there for a night or two not the worst place to book I do think for the rate in which they charge the faci
Pros:

Good central area away from a lot of the tourist noise but still close to major museums and attractions

Cons:

Clean for the most part but there way hair from the previous guest, toilet is slow to flush, the water doesn’t seem safe as there is a funny smell anytime u shower or use the sink, on the last day I woke up to a very unpleasant smell and it kind of soured the whole experience smelt like a sewage leak or pipe burst

2026-10-12 • via Nuitee
A
Alberto • solo_traveller • it
8
Pros:

La finestra che si affacciava sulla strada e potevamo salutare i passanti e stanza molto calda

Cons:

Un signore è entrato in camera mentre dormivamo

2026-10-12 • via Nuitee