Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Luggage storage
Fax/photocopying
Car hire
Table tennis
See all facilities

Review Highlights

Pros:
Helpful staff
Beautiful location
Cons:
Poor room maintenance
Noise disturbances

Categories

Cleanliness
7.43
The first room was not well maintained with issues like soup on the ground and broken glass in the bathroom.
Service
9.4
Most guests found the staff to be very helpful and kind.
Location
8.44
The property is near the sea with beautiful views; however, access to the village center may be challenging.
Room Quality
8.39
The second room was great with a sea view, but the initial room was not acceptable.
Amenities
8.42
The pool area is nice, but the noise from the reception may disturb light sleepers.
Value for Money
8.88
Generally aligns with the expectations for a hotel of this rating, despite the initial issues.
Food and Beverage
8.93
Breakfast received positive remarks for variety and quality.
Overall Experience
8.9
While there were some significant issues, most guests enjoyed their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-13 21:29

Property Description

Sea View Balconies and Home Comforts

Creta Vitalis, nestled in the serene Kalathas resort, offers sea-facing rooms with balconies and cozy apartments with kitchen facilities.

Picturesque Pool and Mediterranean Garden

The hotel features a swimming pool overlooking the sea, surrounded by lush Mediterranean gardens, providing a tranquil retreat for guests.

Convenient Location and Culinary Delights

Situated close to Chania Town and the airport, Creta Vitalis offers easy access to explore, while nearby restaurants serve delicious Cretan dishes and fresh seafood.

Experience the beauty of Kalathas at Creta Vitalis – book your stay now!

Important information:

If you arrive later than 22:00, please inform Creta Vitalis in advance. Please mention this in the Special Request box when booking.

Please note that full payment for general policy rates must be done upon arrival.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 10 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.6
Based on 501 reviews
Cleanliness: 7.43
Service: 9.4
Location: 8.44
Room Quality: 8.39
Amenities: 8.42
Value for Money: 8.88
Food and Beverage: 8.93
Overall Experience: 8.9
D
DESPOINA family_with_children gr
8
2026-01-19 via Nuitee
A
Antoine couple fr
10
2026-01-19 via Nuitee
E
Eleanor extended_group gb
10
Fantastic
Pros:

We have not long got back from a great stay at Creta Vitalis. The room was very comfortable with AC, clean towels and room change everyday, a nice balcony to sit on. Bathroom clean and modern. Breakfast was was lovely with a variety of food to eat, my friend and I enjoyed the cake, bread, cheese pie, and watemelon. Especially the coffee - thank you Vangelis. The pool area is fantastic and it is a great size, always clean and refreshing. A big thanks to Nikos & nini Nikos at the pool bar for making our trip so memorable with their funny, friendly service. One day we will be back to drink all your Mythos again! Efharisto poli to all the team at Creta Vitalis, we are definitely missing you.

Cons:

Nothing about the hotel - just rent a car if you are confident to drive around the area as it is about 20 minutes from Chania centre. We figured out the bus service but this is quite a walk from the hotel so be prepared if you are going to do this. Not a lot of restaurants within walking distance so keep some euros for taxis.

2026-01-19 via Nuitee
G
Guillaume couple fr
2
Ne séjournez jamais ici !!
Pros:

Le personnel mais cela ne suffit malheureusement pas.

Cons:

Lisez bien mon commentaire avant de réserver.

Par où commencer?

Établissement très bruyant, situé à côté d’une route passante et situé également dans le couloir aérien de l’aéroport de la canée. De plus des avions de chasse de l’OTAN passent dans le ciel tout les jours matin et soir !!
S’ajoute à cela les chambres qui sont très mal insonorisé vous n’entendrez que vos voisins, le personnel à la réception et les portes qui claquent.

Concernant l’intérieur de l’hôtel nous avons eu une chambre avec de grosses fissures sur les murs, les équipements sont vieux , rien n’a était rénové. Un monte escalier stana vous attend en face de la réception…

Le prix n’est pas du tout justifié.
Je ne comprend pas les notes de cet établissement , ne réservez jamais ici à moins que ce soit pour 1 ou 2 nuits gros maximum. Vous ne pourrez pas vous reposer.

Très très déçu nous sommes restés 5 nuits sans compensation de la part de l’hôtel. Une honte.

2026-01-19 via Nuitee
I
Ian couple gb
2
Booked for 2 weeks, stayed 3 days and left
Cons:

The so called superior room is on a main road and the property is directly under the airport flight path, noisy from both constantly. We were abruptly moved from our room at midnight on our 1st night by the very irate owner who claimed we were put in the wrong room! And put in another very small double.Not our fault. Weren’t offered another room
We left the property and found a great place elsewhere

2026-01-19 via Nuitee
O
Oranit family_with_children il
8
מלון דירות חביב ופשוט בקרבת נסיעה קצרה מחאניה
Pros:

המארחים סטלה ובעלה היו מקסימים ועם נכונות וסבלנות לעזור בכל עניין. המתחם פשוט ונקי. המיטות היו נוחות. המיקום ממש ליד חוף ים ובקרבת חופים יפים אחרים ובקרבה יחסית לחאניה. יש אוטבוס קרוב שלוקח לעיר. הבריכה היתה נקייה ונחמדה בסך הכל

Cons:

לא היתה הרבה פרטיות בין החדרים, שומעים כל רעש וזה יוצר אי נוחות בין האורחים. המיקום אמנם קרוב לחופים יפים אבל מקום האירוח ממוקם בתוך שכונה שאין הרבה מה לעשות בה. המקום נראה הרבה יותר יפה ואטרקטיבי בתמונות, במציאות פחות. לא כל כך מותאם לילדים צעירים. אולי רק לחדרים הפרטיים שלהם זה מתאים.

2026-01-19 via Nuitee
C
Chloé couple fr
1
Pros:

Piscine ok mais avec bruit voitures avions et avion de chasse
Non reposant

Cons:

Le personnel intolérable
Pas possible d’annuler

2025-11-08 via Nuitee
P
Penelope couple au
8
2025-10-21 via Nuitee
J
Juliane couple de
7
2025-10-04 via Nuitee
M
Marcela couple gb
9
We have had a lovely holiday.
Pros:

The property is located near sea. Beautiful view from balcony. Breakfast was nice. The staff were very helpful and kind.

Cons:

Nothing.

2025-10-03 via Nuitee
C
Carol family_with_children gb
8
2025-10-03 via Nuitee
Z
Zane solo_traveller lv
8
Very lovely hotel and a well placed village, but you have to have a car
Pros:

Beach is 5-7 min walk; hotel is very close to the airport, lovely breakfast with very nice staff at the breakfast. I changed the room - first was not very good, soup on ground, broken glass in the bathroom, not the view promissed but the second room I was placed couple days later was really great - amazing sea view, better maintained bathroom. Very cute. The gardener is amazing, so beautiful. Nice pool with nice view.

Cons:

The first room I was placed was not well maintained; pool bar was closed and I was informed only shortly before arrival. Reception is noisy in early mornings and evenings. Not the best hotel for light sleepers due to reception, airport, bad isolation between rooms.

2025-10-03 via Nuitee
E
Elina couple fi
9
Tunnelmallinen ja kodikas hotelli.
Pros:

Creta Vitalis on kodikas ja vieraanvarainen hotelli. Tilat olivat erittäin siistit ja siellä oli kaikki tarpeellinen saatavissa. Aamiainen oli monipuolinen ja tuore. Se oli aivan ihana nauttia oliivipuiden katveessa terassilla. Uima-allas alue oli viihtyisä ja allas riittävän kokoinen, jotta siinä oli mukavaa uida.

Cons:

Kylän keskus on hieman kaukana hotellista. Etenkään kovin kuumalla säällä tai pimeässä sinne ei ole mukava kävellä. Muutoinkaan kävely tien vieressä ei houkuttele. Tie on melko vilkasliikenteinen. On myös hyvä varautua päivittäisiin hävittäjien harjoituslentoihin hotellin yli. Melu on silloin todella kova.

2025-09-30 via Nuitee
E
Elena-Corina extended_group ro
1
Nu recomand
Pros:

Nothing. We had an extremely unpleasant and dangerous experience at this hotel. Instead of being protected as guests, we were harassed and verbally abused by a taxi driver with whom the hotel staff seemed to have a close relationship.
The hotel gave our room number to this individual, without our consent, and he began to persistently search for us and ask for money in a threatening manner. Worse, the reception staff advised us to give him money "for our own good" so that nothing would happen to us. It was a moment of real fear, in which we felt completely abandoned and vulnerable.
This is a serious violation of the confidentiality and safety that any hotel should guarantee to its customers. This complicity between the hotel and an aggressive individual raises serious questions about the integrity and professionalism of this accommodation.
I do not recommend this hotel to anyone. Instead of feeling safe, you risk becoming victims of abuse facilitated by the very people who are supposed to protect you.

Cons:

Am avut parte de o experiență extrem de neplăcută și periculoasă la acest hotel. În loc să fim protejați ca oaspeți, am fost hărțuiți și abuzați verbal de un taximetrist cu care personalul hotelului părea să aibă o relație apropiată.
Hotelul a oferit numărul camerei noastre acestui individ, fără consimțământul nostru, iar acesta a început să ne caute insistent și să ne ceară bani într-un mod amenințător. Mai grav, personalul de la recepție ne-a sfătuit să-i dăm bani „pentru binele nostru”, ca să nu ni se întâmple nimic. A fost un moment de teamă reală, în care ne-am simțit complet abandonați și vulnerabili.
Este o gravă încălcare a confidențialității și siguranței pe care orice hotel ar trebui să o garanteze clienților săi. Această complicitate între hotel și un individ agresiv ne pune semne serioase de întrebare legate de integritatea și profesionalismul acestei unități de cazare.
Nu recomand acest hotel nimănui. În loc să vă simțiți în siguranță, riscați să deveniți victimele unui abuz facilitat chiar de cei care ar trebui să vă protejeze.

2025-09-29 via Nuitee
E
elisa couple it
9
Nice stay! Nice breakfast with fresh products. Rooms nice and clean, staff polite and helpful.
Cons:

I would provide guests with ear plugs or I would better isolate the room at the ground floor otherwise from 7am you hear people going to the buffet or checking out.

2025-09-29 via Nuitee
F
Fanny couple fr
8
Pros:

L’accueil très sympathique et la disponibilité du personnel . Cadre idyllique , les petits studios très fonctionnels , nous avons tout apprécié de cet hôtel . Nous avons manger au boureki restaurant tout près de l’hôtel un délice , attention aux portions très très généreuses , mais c’était délicieux .

Cons:

Rien c’était parfait , juste le petit dej à partir de 9h30 ça commence à être vide…

2025-09-28 via Nuitee
J
Jozo couple me
1
2025-09-20 via Nuitee
L
linda extended_group it
10
Molto rilassante e divertente
Pros:

Posizione comoda per andare a mare, tutti molto cortesi e disponibili,Bella piscina,ottima colazione

2025-09-19 via Nuitee
S
Sabrina extended_group it
8
Pros:

La disponibilità delnpersonale

2025-09-17 via Nuitee
K
Katherine solo_traveller gb
7
2025-09-16 via Nuitee