Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Offsite parking discounted rates available
Non-smoking rooms
Swimming pool
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent food
Cons:
Inconsistent breakfast service
Minor cleanliness issues in certain areas

Categories

Cleanliness
9.26
Guests noted high standards of cleanliness, with some reviews highlighting it exceeded some five-star hotels.
Service
9.73
Numerous reviews praised the friendly and attentive service provided by all personnel.
Location
9.27
The location was frequently regarded as excellent, particularly for its accessibility to public transportation.
Room Quality
9.22
Rooms were described as ideal or a dream, although specifics were not deeply mentioned.
Amenities
8.75
Amenities like the wellness area and outdoor pool were appreciated, though a few improvements were suggested.
Value for Money
9.21
Overall guests felt the hotel offered excellent value, especially in relation to food quality.
Food and Beverage
9.26
Guests enjoyed the food, especially the dinner menu, and the breakfast spread was also well-received.
Overall Experience
9.73
The overall satisfaction was high with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:50

Property Description

Impressive Mountain Landscape
Hotel Heigenhauser offers a breathtaking view of the surrounding mountains, creating a picturesque setting for your stay.

Comfortable Rooms with Balcony
Enjoy the choice of cozy rooms with balconies either in the main building or the annex, providing a comfortable and relaxing atmosphere during your visit.

On-Site Bar and Restaurant
Indulge in traditional cuisine at the hotel's restaurant and unwind with a drink at the bar. Start your day right with a delicious breakfast buffet each morning.

To experience the beauty of Waidring and the convenience of Steinplatte Ski Area, book your stay at Hotel Heigenhauser now.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 11 years old stay for € 50 per person per night when using an existing bed.
    Children from 12 years old to 14 years old stay for € 75 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.3
Based on 44 reviews
Cleanliness: 9.26
Service: 9.73
Location: 9.27
Room Quality: 9.22
Amenities: 8.75
Value for Money: 9.21
Food and Beverage: 9.26
Overall Experience: 9.73
S
Sabine solo_traveller de
9
2026-03-20 via Nuitee
R
Richard extended_group de
9
2026-03-20 via Nuitee
G
Gaby couple de
10
2026-03-06 via Nuitee
V
Victoria Therese Amalia couple de
10
Pros:

Very good service
Extremely veggie-friendly
Very clean

2026-02-25 via Nuitee
S
Stephan solo_traveller ch
7
2026-02-08 via Nuitee
M
Marvin family_with_children it
10
Pros:

Sehr freundliche und kompetente Mitarbeiter. Schöne Struktur im ruhigen und gepflegten Waidring. Das Hotel ist der perfekte Ausgangspunkt fürs Hahnenkammrennen. Zu empfehlen!

2026-01-28 via Nuitee
F
Fabian extended_group it
9
2026-01-25 via Nuitee
S
Sieglinde couple de
8
Pros:

Guter Service, ganz nettes Personal, wir fühlten uns super Wohl

2026-01-22 via Nuitee
K
Karl couple at
9
2026-01-22 via Nuitee
L
Luke family_with_children gb
9
Pros:

Amazing value for money. The rooms were really nice and the food was fantastic. The hotel was very accommodating when we needed to change our booking prior to arrival. Had everything we needed, would love to come back.

Cons:

Not much, one member of waiting staff was a slightly difficult and not overly helpful, but everyone else was superb.

2026-01-20 via Nuitee
A
Andreas solo_traveller de
9
Pros:

Das ganze Hotel mit Angestellten und Chef alles Super nett.

2026-01-19 via Nuitee
S
Sluijs couple nl
9
Prima stek
Pros:

Het was allemaal dik in orde

Cons:

Niets

2026-01-16 via Nuitee
S
Stephan couple de
9
Pros:

Sehr freundliches Personal gutes Essen und alles sauber
Gern wieder

2026-01-08 via Nuitee
S
Sissy couple de
10
2026-01-06 via Nuitee
C
Cornelia family_with_children at
9
Pros:

Top

2025-12-28 via Nuitee
L
Liane couple de
8
Absolute Empfehlung
Pros:

Leckeres Essen, tolle Ausstattung, öffentliche Verkehrsmittel kostenlos, sehr nettes Personal, toller Naturbadeteich.

2025-10-08 via Nuitee
R
Rene family_with_children de
10
2025-10-07 via Nuitee
I
Ivana couple de
10
2025-10-06 via Nuitee
M
Matthias Victor solo_traveller de
10
2025-10-05 via Nuitee
M
Marko couple de
10
Pros:

Gesamtpaket. Personal besonders freundlich. Seien es die Kellner gewesen, als auch die Reinigungskräfte. Essen war auch sehr gut

2025-10-05 via Nuitee