Big Stone

Hotels
9.2 (1140 reviews)
Kauno g. 5 , Ukmergė , lt

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Good breakfast
Central location
Clean and comfortable rooms
Friendly staff
Cons:
Short cafeteria hours
Noisy AC in some rooms
Limited dining options after hours

Categories

Cleanliness
9.01
Various reviews highlight cleanliness positively; however, some guests mentioned issues such as unpleasant smells or cold food served.
Service
9.18
Overall service was praised, although a few guests reported lack of responsiveness from staff.
Location
9.52
Optimal location according to multiple reviews, close to the center and pleasant surroundings.
Room Quality
9.27
Rooms were described as clean, comfortable, and adequate for a short stay.
Amenities
9
Amenities were well-received; however, there was feedback suggesting some areas for improvement, like the breakfast options.
Value for Money
9.46
Guests found the prices reasonable for the quality of service and accommodations.
Food and Beverage
8.51
Food options received mixed reviews; while breakfasts were praised, some guests noted issues with meal temperatures.
Overall Experience
9.68
Most guests had very positive experiences overall, enjoying their stay despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:18

Property Description

Luxurious Accommodation with Free Wi-Fi
Experience the epitome of comfort at the 4-star Big Stone Hotel in the heart of Ukmerge. Stay connected with complimentary Wi-Fi in all rooms and enjoy the convenience of private parking during your stay.

Comfort and Convenience
Relax in well-appointed rooms equipped with a TV offering satellite channels and unwind in a private bathroom with a refreshing shower. Indulge in a delicious buffet breakfast served in the dining room or opt for in-room dining for a cozy experience.

Relaxation and Accessibility
Take in the fresh air on the hotel's spacious terrace, perfect for a leisurely evening. With Ukmerge Bus Station just 2.1 km away, exploring the city is a breeze. Book your stay at Big Stone Hotel now for a memorable experience.

Important information:

Please note that pets will incur an additional charge of EUR 20 per pet per stay.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.2
Based on 1140 reviews
Cleanliness: 9.01
Service: 9.18
Location: 9.52
Room Quality: 9.27
Amenities: 9
Value for Money: 9.46
Food and Beverage: 8.51
Overall Experience: 9.68
H
Henric couple se
8
2026-06-29 via Nuitee
M
Matulienė solo_traveller lt
9
Pros:

Puikus, švarus, jaukus kambarys už prieinamą kainą, į kurią įskaičiuoti ir pusryčiai.

Cons:

Pusryčių metu viruvės personalas, dirbantis už durų, taip garsiai kalbėjosi, kad valgydama turėjau klausytis jų pokalbio, gelės ant stalų buvo nuvytusios, nubyrėjusios, o kava iš termoso.... Tokiam šauniam viešbučiui tikrai vertėtų pasitempti :)

2026-06-28 via Nuitee
P
PhD Lotten couple se
10
2026-06-26 via Nuitee
B
Bernhard solo_traveller de
7
Pros:

Das Frühstück

Cons:

Die Email des Hotels mit den Zugangsdaten konnte und kann ich bis jetzt nicht öffnen. Anrufe wurden um 23 Uhr nicht entgegengenommen, auf meine Email nicht reagiert. Ins Hotel reingekommen bin ich durch den helpdesk booking.com (Frau Sabrina S)
Aber spätestens zum Frühstück hätte eine Reaktion seitens des Hotels kommen müssen

2026-06-25 via Nuitee
K
KALVIS solo_traveller lv
10
2026-06-25 via Nuitee
M
Metsa extended_group ee
8
Pros:

The hotel is new an located near the main road, clean and contemporary interior and very elegant restaurant. The bathroom exceptionally clean and spacious. I stayed for 2 nights but the room was made even after first night while I was at work. Absolutely not necessary and not expected, but pleasant nevertheless.

Cons:

The facilities were fine, but the interaction with some of the restaurant/bar staff felt unexpectedly blunt. They didn’t smile, avoided eye contact, and responded with very short phrases like “ok” while walking past. From an English‑speaking guest’s perspective, this can come across as rude or dismissive. However, I believe this is more related to local communication style than intentional unfriendliness. In Latvia, service interactions can be more straightforward and task‑focused, without the extra politeness or small talk that many international guests might expect.
On the positive side, the receptionist was extremely helpful and reacted immediately when I asked for some medicine. That level of responsiveness was appreciated and showed genuine care.
In summary, the hotel itself is fine, but guests who are used to warmer or more expressive service styles should be aware of the cultural differences in communication.

2026-06-13 via Nuitee
M
mikael solo_traveller se
6
Okej för en natt
Pros:

Smidigt med kod till rummet

Cons:

Ingen personal som tog emot eller vid avfärd.

2026-06-11 via Nuitee
A
Aleksandrs solo_traveller lv
10
Super good
Pros:

👍👍👍👍👍

Cons:

👍👍👍👍👍

2026-06-04 via Nuitee
E
Evgenia solo_traveller de
9
2026-06-03 via Nuitee
A
AurelijusD solo_traveller lt
10
2026-06-01 via Nuitee
A
AurelijusD solo_traveller lt
10
2026-06-01 via Nuitee
V
Vilte couple lt
10
Viskas puikiai!😊
Pros:

Viešbučio kambarys švarus, jaukus, patogus. Vonios kambarys erdvus.

Cons:

Pusryčiai buvo skanūs, buvo iš ko rinktis. Vis dėlto būtų puiku, jei pagrindinis pusryčių patiekalas – kiaušiniai – būtų siūlomas kelių skirtingų paruošimo būdų.

2026-05-31 via Nuitee
S
Sigitagm solo_traveller lt
10
Pros:

Labai patiko, kad nustojo naudoti patalpų kvėpiklius.
Ypač geri pusryčiai, tikiuosi ne dėl miesto šventės 😉

2026-05-28 via Nuitee
J
Juan extended_group es
8
Pros:

Muy buenas ubicación

2026-05-27 via Nuitee
A
Andrey solo_traveller cz
9
2026-05-24 via Nuitee
T
Tomas couple lt
10
Pros:

Tvarkinga

2026-05-24 via Nuitee
M
Marek couple pl
9
2026-05-23 via Nuitee
V
Vrubliauskas couple lt
10
2026-05-23 via Nuitee
R
RAIVIS solo_traveller lv
10
2026-05-21 via Nuitee
A
Andrey solo_traveller cz
1
2026-05-21 via Nuitee