Hotel Neue Post I self check-in

Hotels
8 (1857 reviews)
Maximilianstraße 15 , Innsbruck , at

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Children allowed

Facilities

Nightclub
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast
Cons:
Room heating issues
Small bathrooms
Aging facilities

Categories

Cleanliness
7.96
Guests reported good cleanliness overall, although some mentioned issues with heating.
Service
8.43
Guests praised the friendliness and helpfulness of the staff.
Location
8.47
Multiple reviews highlight the excellent location of the hotel.
Room Quality
7.42
Several comments on room size and comfort, deemed average with some issues noted.
Amenities
7.95
Amenities like breakfast and self-check-in were positively noted.
Value for Money
7.91
The perceived value was good considering location and services offered.
Food and Beverage
7.96
Breakfast received positive feedback, though some guests noted areas for improvement.
Overall Experience
7.93
Mixed reviews overall but generally positive experiences reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 21:49

Property Description

Historic Art Nouveau Charm
Hotel Neue Post, a gem in Innsbruck, boasts Art Nouveau architecture and a prime location near key attractions like the Golden Roof and Bergisel Ski Jump.

Luxurious Room Features
Indulge in modern comfort with flat-screen TVs, elegant marble bathrooms, and picturesque mountain views from upper floor rooms.

Convenient Amenities
Stay connected with complimentary WiFi and explore the city effortlessly with the hotel's proximity to Innsbruck Main Train Station and other popular landmarks.

Experience the perfect blend of history and luxury at Hotel Neue Post. Book your stay now for an unforgettable Innsbruck getaway.

Important information:

If invalid means of payment are specified, or means of payment without sufficient funds, processing fees of min. € 10,- will be charged

Smoking on site will incur an additional charge of EUR 250.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and charges may be applicable.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8
Based on 1857 reviews
Cleanliness: 7.96
Service: 8.43
Location: 8.47
Room Quality: 7.42
Amenities: 7.95
Value for Money: 7.91
Food and Beverage: 7.96
Overall Experience: 7.93
J
Justin • couple • de
9
2026-02-13 • via Nuitee
D
DIEGO • solo_traveller • at
8
2026-02-12 • via Nuitee
B
Britt-Marie • couple • se
9
Supernöjd med vistelsen
Pros:

Utmärkt läge med gångavstånd till viktiga transporter och Gamla stan
Bra info från receptionen

Cons:

Trist att inte kunna nå barrummet på kvällen

2026-02-12 • via Nuitee
B
Beatriz • couple • pt
7
Boa localização, mas caro para o que oferece.
Pros:

Localização, dão nos passes gratuitos para usar nos transportes públicos e pequeno almoço.

Cons:

O pequeno almoço acabava às 10:30, chegamos às 9h e já não tinha quase nada.
Além disso não havia água nem chaleira no quarto.

2026-02-11 • via Nuitee
M
marco • family_with_children • de
5
Pros:

Das Hotel hat schon bessere Zeiten erlebt.

Cons:

Frühstück war dürftig

2026-02-10 • via Nuitee
G
Gabriele • couple • at
9
Pros:

Größe des Zimmers, tägliche Reinigung, Lage perfekt, check-in hat tadellos funktioniert. Frühstück war gut und vielfältig.

2026-02-09 • via Nuitee
E
Edwards • couple • gb
10
Perfect for our stay
Pros:

Clean comfortable and convenient for central Innsbruck with great bus and tram connections .
Excellent breakfast and very helpful and friendly staff especially reception

Cons:

Nothing

2026-01-31 • via Nuitee
E
Enthammer • solo_traveller • at
5
Pros:

die Lage

Cons:

Im Leintuch war ein Loch. Als man reinkam roch es sehr alt. Nicht das modernste.
Bett war sehr hart.

2026-01-31 • via Nuitee
G
Gal • solo_traveller • il
1
Pros:

Location

Cons:

I think it was the manager- rude person

2026-01-31 • via Nuitee
D
Dr Jens • solo_traveller • de
7
2026-01-30 • via Nuitee
J
Julian • solo_traveller • gb
3
2026-01-30 • via Nuitee
J
JULIA ROSSINI • solo_traveller • ie
3
Pros:

Location

Cons:

Staff members are not friendly. Hard communication with them as well, tried to send an email 3 days before my stay and had no answers. A staff member opened my room in the morning while I was on bed to check the room, I felt uncomfortable.

2026-01-28 • via Nuitee
M
Marco • extended_group • ch
3
Eher schlecht
Pros:

Bad war ok

Cons:

Es wird Wellnes angegeben aber keins wird angeboten…personal unfreundlich…zimmer recht klein

2026-01-26 • via Nuitee
M
Mircea • couple • de
7
Pros:

Gut. Die Lage ok

2026-01-26 • via Nuitee
V
Victor • couple • it
10
Pros:

La posizione molto centrale il bagno le camere accoglienti, nonostante fossimo al primo piano su una strada trafficata, grazie alle finestre di ottima qualità, non si sentiva assolutamente nulla da fuori e le tende rendevano la camera buia quando tirate.

2026-01-25 • via Nuitee
K
Kurogetsu • couple • it
8
2026-01-25 • via Nuitee
M
Mitchell Liam Jones • couple • nz
10
2026-01-25 • via Nuitee
K
Keith Farrell • couple • gb
8
2026-01-25 • via Nuitee
F
Federica • couple • it
8
2026-01-24 • via Nuitee
P
philip • solo_traveller • gb
10
Excellent
2026-01-23 • via Nuitee