Hotel Neue Post I self check-in

Hotels
8 (1923 reviews)
Maximilianstraße 15 , Innsbruck , at

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Children allowed

Facilities

Nightclub
Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast
Cons:
Room heating issues
Small bathrooms
Aging facilities

Categories

Cleanliness
7.96
Guests reported good cleanliness overall, although some mentioned issues with heating.
Service
8.43
Guests praised the friendliness and helpfulness of the staff.
Location
8.47
Multiple reviews highlight the excellent location of the hotel.
Room Quality
7.42
Several comments on room size and comfort, deemed average with some issues noted.
Amenities
7.95
Amenities like breakfast and self-check-in were positively noted.
Value for Money
7.91
The perceived value was good considering location and services offered.
Food and Beverage
7.96
Breakfast received positive feedback, though some guests noted areas for improvement.
Overall Experience
7.93
Mixed reviews overall but generally positive experiences reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 21:49

Property Description

Historic Art Nouveau Charm
Hotel Neue Post, a gem in Innsbruck, boasts Art Nouveau architecture and a prime location near key attractions like the Golden Roof and Bergisel Ski Jump.

Luxurious Room Features
Indulge in modern comfort with flat-screen TVs, elegant marble bathrooms, and picturesque mountain views from upper floor rooms.

Convenient Amenities
Stay connected with complimentary WiFi and explore the city effortlessly with the hotel's proximity to Innsbruck Main Train Station and other popular landmarks.

Experience the perfect blend of history and luxury at Hotel Neue Post. Book your stay now for an unforgettable Innsbruck getaway.

Important information:

If invalid means of payment are specified, or means of payment without sufficient funds, processing fees of min. € 10,- will be charged

Smoking on site will incur an additional charge of EUR 250.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and charges may be applicable.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8
Based on 1923 reviews
Cleanliness: 7.96
Service: 8.43
Location: 8.47
Room Quality: 7.42
Amenities: 7.95
Value for Money: 7.91
Food and Beverage: 7.96
Overall Experience: 7.93
S
Sara • extended_group • it
10
2026-05-07 • via Nuitee
M
Marcus • couple • at
9
2026-05-07 • via Nuitee
S
sibylle • couple • ch
10
2026-05-07 • via Nuitee
S
Simone • couple • at
7
2026-05-05 • via Nuitee
L
László • solo_traveller • hu
8
2026-05-04 • via Nuitee
B
Bobovsky • solo_traveller • cz
8
2026-05-03 • via Nuitee
T
Thomas • solo_traveller • at
5
2026-05-03 • via Nuitee
M
MEL • solo_traveller • gb
8
2026-05-02 • via Nuitee
A
Aleksandra • solo_traveller • ba
10
2026-05-02 • via Nuitee
E
Erika • solo_traveller • at
9
2026-05-01 • via Nuitee
P
Paul • solo_traveller • at
8
2026-04-30 • via Nuitee
鹏叔带你游世界 • couple • se
8
Pros:

地理位置不错，挺干净的

Cons:

唯一的缺陷就是大家吐槽的，竟然没有热水壶，还需要额外花8欧元，这还号称4星级酒店，而且早餐也另外收费，性价比说实话不高

2026-04-29 • via Nuitee
D
Dominik • solo_traveller • at
8
Pros:

Self Check in klappte problemlos, das Quick Check out auch. War perfekt für eine schnelle Übernachtung, ohne grosses Aufwand.

2026-04-29 • via Nuitee
A
Alfred • solo_traveller • at
9
Alles super! Gutes Preis-Leistungsverhältnis
2026-04-28 • via Nuitee
M
magali • couple • br
9
Muito bem localizado , quarto otimo
Pros:

Ótima localização, perto da estação de trem e dó centro de Innsbruck, cafe da manhã em lugar aprazivel

Cons:

Gostei de tudo

2026-04-26 • via Nuitee
D
Dita • couple • cz
9
Doporučuji
Pros:

Skvele umítnený, blizko nádraží, centra i skvělé italské restaurace. Self-checking je srozumitelný a bezproblémový, můžete dorazit kdykoli. Čisto, personál usměvavý, snídaně👍

2026-04-26 • via Nuitee
H
Hannes • couple • at
9
Aufenthalt wie bei Freunden. Hier ist man wirklich Gast. Danke!
Pros:

Das Hotel liegt einige „Geh-Minuten“ vom Bahnhof und wenige Meter vom Thriumphbogen und damit am Eingang zur Innenstadt.
Frühstück ist ausgezeichnet, ein umfangreiches Angebot und alles frisch präsentiert.
Das Zimmer war sauber, gut eingerichtet und hat eine angenehme Größe.
Das Team im Hotel ist freundlich, kompetent und hilfsbereit.

Cons:

Keine Verbesserung erforderlich. Ist ein tolles Hotel.

2026-04-25 • via Nuitee
T
Tiina • couple • fi
9
2026-04-25 • via Nuitee
M
Marja • couple • fi
9
Pros:

I succeeded to order gluten free breakfast for me.

2026-04-24 • via Nuitee
R
Ruth • couple • at
7
2026-04-21 • via Nuitee