Hotel Neue Post I self check-in

Hotels
8 (1895 reviews)
Maximilianstraße 15 , Innsbruck , at

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Children allowed

Facilities

Nightclub
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast
Cons:
Room heating issues
Small bathrooms
Aging facilities

Categories

Cleanliness
7.96
Guests reported good cleanliness overall, although some mentioned issues with heating.
Service
8.43
Guests praised the friendliness and helpfulness of the staff.
Location
8.47
Multiple reviews highlight the excellent location of the hotel.
Room Quality
7.42
Several comments on room size and comfort, deemed average with some issues noted.
Amenities
7.95
Amenities like breakfast and self-check-in were positively noted.
Value for Money
7.91
The perceived value was good considering location and services offered.
Food and Beverage
7.96
Breakfast received positive feedback, though some guests noted areas for improvement.
Overall Experience
7.93
Mixed reviews overall but generally positive experiences reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 21:49

Property Description

Historic Art Nouveau Charm
Hotel Neue Post, a gem in Innsbruck, boasts Art Nouveau architecture and a prime location near key attractions like the Golden Roof and Bergisel Ski Jump.

Luxurious Room Features
Indulge in modern comfort with flat-screen TVs, elegant marble bathrooms, and picturesque mountain views from upper floor rooms.

Convenient Amenities
Stay connected with complimentary WiFi and explore the city effortlessly with the hotel's proximity to Innsbruck Main Train Station and other popular landmarks.

Experience the perfect blend of history and luxury at Hotel Neue Post. Book your stay now for an unforgettable Innsbruck getaway.

Important information:

If invalid means of payment are specified, or means of payment without sufficient funds, processing fees of min. € 10,- will be charged

Smoking on site will incur an additional charge of EUR 250.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and charges may be applicable.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8
Based on 1895 reviews
Cleanliness: 7.96
Service: 8.43
Location: 8.47
Room Quality: 7.42
Amenities: 7.95
Value for Money: 7.91
Food and Beverage: 7.96
Overall Experience: 7.93
D
Dardis • solo_traveller • at
5
Pros:

Das Hotel selber als Haus ist ganz nett und schön ausgestattet. Es war aber (früh am Abend) schon Menschen leer.

Cons:

Das Hotel selber als Haus ist ganz nett und schön ausgestattet. Ich bin kein fan von selbst Check-in, un hätte lieber in ein Haus zu kommen,, wo in der Bar etwas los war, so wie auch am Liebsten im Restaurant. Schöne Einrichtungen die waren Menschen leer.

2026-04-03 • via Nuitee
L
Louiza • couple • gr
7
2026-03-28 • via Nuitee
S
Sabine • extended_group • at
2
Cons:

Sehr chaotisch

2026-03-27 • via Nuitee
I
Iva • solo_traveller • ge
10
2026-03-27 • via Nuitee
J
Julia • solo_traveller • at
4
Cons:

Baustelle direkt neben / im Hotel, es war durchgehend sehr laut.

2026-03-26 • via Nuitee
S
Stecher • couple • it
8
2026-03-26 • via Nuitee
C
Claudia • couple • at
10
Pros:

Bin zufrieden

Cons:

Passt alles

2026-03-23 • via Nuitee
N
Niclas • couple • at
8
2026-03-12 • via Nuitee
L
Luisa • solo_traveller • de
10
Pros:

Lage top zur Innenstadt

Cons:

Fernseher problematisch, kein Wasserkocher, zu wenig Steckdosen

2026-03-10 • via Nuitee
S
Serena Andreina • solo_traveller • it
10
2026-03-08 • via Nuitee
B
Bogdan • couple • de
9
2026-03-08 • via Nuitee
N
Norlynn Alecksys • couple • de
8
2026-03-07 • via Nuitee
B
Birgit • solo_traveller • at
10
2026-03-06 • via Nuitee
P
Pesonen • family_with_children • fi
9
Pros:

Aamiainen oli todella hyvä ja erityisesti kroatialaisen (?) rouvan kattamana kauniisti esille laitettu.

Cons:

Hieman ihmettelin että emme saaneet welcome-cardia, jolla olisi saanut esim 20% alennuksen Nordketteen.

2026-03-03 • via Nuitee
N
Nick • couple • de
7
Super schönes Hotel mit ein zwei Problemen
Pros:

Es war ein sehr schönes Gebäude eine super tolle Lage das Frühstücksbuffet hat alles was man brauchte. Das Personal war Mega lieb und zuvorkommend.

Cons:

Ich glaube, es lag da dran das war früher eingecheckt haben als geplant. Im Badezimmer hinter der Tür waren noch ordentlich Haare nicht von uns in der Dusche auch vereinzelt die Betten sind dauernd auseinander gerutscht. Es waren nur zwei zusammen geschobene Einzelbetten beim Frühstücksbuffet waren auf einigen Teller noch ein getrocknete Essensreste.

2026-03-03 • via Nuitee
M
Manuela • couple • at
7
Sehr zentrale Lage - Preis/Leistung passt gut
Pros:

Die Lage des Hotels ist toll…alles gut zu Fuß zu erreichen, die Zimmer sehr nett eingerichtet, Frühstück auch sehr gut
Der Herr an der Rezeption und das Personal beim Frühstück und zur Zimmerreinigung waren sehr nett

Cons:

Es war sehr kalt im Zimmer - darauf angesprochen - wurde uns lediglich eine zusätzliche Decke angeboten
Die Parksituation ist, aber darüber wurden wir informiert, sehr mühsam und aufwändig

2026-03-02 • via Nuitee
J
Jonathan • couple • it
10
2026-03-01 • via Nuitee
D
Dejan • family_with_children • ch
8
2026-02-27 • via Nuitee
A
Amanda • couple • br
2
bad experience
Cons:

room smelled bad, the staff lacked hospitality training (or care), they charged for things I've never seen before like extra pillows or credit card fee because the international card declined the purchase, there was no power outlet next to the bed, it was an overall bad experience.

2026-02-25 • via Nuitee
R
Raissa Borges • couple • at
10
2026-02-23 • via Nuitee