Boutique Hotel Zach

Hotels
8.7 (5172 reviews)
Wilhelm-Greil-Straße 11 , Innsbruck , at

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Children allowed

Facilities

Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent breakfast
Great location
Cons:
High room prices
Inconsistent room quality

Categories

Cleanliness
8.91
Rooms were described as clean in several reviews.
Service
9.38
Multiple comments on friendly and helpful staff.
Location
9.42
Excellent location with proximity to city centers and attractions.
Room Quality
7.87
Mixed sentiments; some rooms described as dated and uncomfortable.
Amenities
8.4
Basic amenities noted, with some absence of items like a mini bar.
Value for Money
7.36
Many found the room prices high compared to the quality.
Food and Beverage
9.41
Breakfast praised highly for variety and quality.
Overall Experience
8.88
Mostly positive with some aspects needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 22:01

Property Description

Convenient Location

Hotel Zach, renovated in 2016, is nestled in a quiet side street just a short stroll away from Innsbruck’s Old Town and the Main Train Station, offering easy access to the city's attractions.

Comfortable Accommodation

Each room at Zach Hotel boasts bright wooden furniture, cable TV, work desk, and a private bathroom, ensuring a cozy and relaxing stay for every guest.

Delightful Amenities

Guests can start their day with a delicious breakfast buffet featuring fresh fruits and traditional Tyrolean bacon. The hotel also provides a fitness room, a charming courtyard with a seating area, and a smoking corner for relaxation.

Experience comfort and convenience at Hotel Zach - book your stay now for an unforgettable Innsbruck getaway.

Important information:

Guests arriving after 08:00pm are kindly requested to inform the hotel in advance. This can be noted in the Comments Box during booking or by contacting the hotel using the contact details found in the booking confirmation. The hotel will then provide guests an access code to enter the building, and the key will be deposited in a safe in an envelope at the reception. Check-in will be done the next day.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs EUR 16 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 20 per person per night when using an available cot.
    Children up to and including 10 years old stay for free when using an existing bed.
    Children from 11 years old to 17 years old stay for € 25 per person per night when using an existing bed.
    People 4 years old and over stay for € 59 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 5172 reviews
Cleanliness: 8.91
Service: 9.38
Location: 9.42
Room Quality: 7.87
Amenities: 8.4
Value for Money: 7.36
Food and Beverage: 9.41
Overall Experience: 8.88
D
Dario • couple • hr
10
Pros:

Stanza bela colazione buona scelta otima posizione al centro cita

2026-02-13 • via Nuitee
D
Dmitry Ershov • solo_traveller • nl
10
2026-02-13 • via Nuitee
N
Nutan • solo_traveller • de
8
2026-02-13 • via Nuitee
D
Damien • couple • fr
9
2026-02-13 • via Nuitee
M
Mervi • couple • fi
8
Siisti hotelli hyvällä sijainnilla.
Pros:

Loistava sijainti, lähellä rautatieasemaa. Siisti ja rauhallinen aamiaisravintola, hyvine aamiaisineen.

Cons:

Kadulta kuuluvat äänet hieman häiritsi välillä.

2026-02-12 • via Nuitee
S
sonia • couple • gb
8
Lovely hotel in an amazing location close by to the main areas of attractions.
Pros:

Location, comfy bed and very good shower

Cons:

The curtain didn’t close all the way round and let a lot of light in the early morning

2026-02-12 • via Nuitee
W
william • solo_traveller • es
9
Excellent
Pros:

Central

Cons:

Hot breakfasts too cold

2026-02-12 • via Nuitee
N
Nikolaos • couple • gr
8
2026-02-12 • via Nuitee
N
Nicole • extended_group • au
10
Fabulous
Pros:

Wonderful staff - friendly, helpful and offered great recommendations. Great location and lovely, clean rooms.

Cons:

N/A

2026-02-11 • via Nuitee
F
Francesco • extended_group • it
10
2026-02-11 • via Nuitee
A
Adriana • family_with_children • br
8
Satisfeita
Pros:

Hotel excelente, ótima localizacao.

Cons:

Muito calor no meu quarto. Alegaram que o controle de temperatura era centralizado por andar. Desconfortavel para dormir e cama extra (sofa cama) para meus filhos bem desconfortavel.

2026-02-10 • via Nuitee
S
Sandra • couple • au
8
Clean, well located hotel with great breakfast options and friendly staff
Pros:

Breakfast was wonderful and great location to the train station.

Cons:

A fridge in the room and a better shower head and cubicle

2026-02-10 • via Nuitee
M
Martin Bachmann • solo_traveller • de
10
2026-02-09 • via Nuitee
L
Luis • solo_traveller • pt
9
Pros:

Location and staff were great. Everything was clean and in good condition.

Cons:

Breakfast was ok but not great.

2026-02-09 • via Nuitee
E
Eder Luiz • family_with_children • br
9
2026-02-09 • via Nuitee
M
Mariano • couple • ar
10
¡Todo excelente!
Pros:

La ubicación, la vista desde el balcón, la atención del personal.

2026-02-08 • via Nuitee
R
RonPerin • solo_traveller • at
10
Sehr angenehmer Aufenthalt
Pros:

Mein Aufenthalt im Hotel Zach war rundum sehr angenehm. Das Personal war äußerst freundlich und zuvorkommend, wodurch man sich direkt willkommen und wohl fühlt.

Das Frühstück war ausgewogen und sehr lecker. Das Zimmer war sauber und gut ausgestattet, alles Nötige war vorhanden. Insgesamt ein sehr guter Aufenthalt, den ich gerne weiterempfehle. Besonders hervorzuheben ist das aufmerksame Personal.

Cons:

Die Produkte beim Automaten sind mir etwas teuer vorgekommen.

2026-01-31 • via Nuitee
D
Daniel Ioan • couple • it
10
Pros:

Un Hotel molto bello, pulito e si trova in una posizione centrale. Torneremo

2026-01-31 • via Nuitee
S
silvano • couple • it
8
Pros:

Disponibilità e cortesia del personale

2026-01-30 • via Nuitee
C
Corinne • couple • ch
10
2026-01-29 • via Nuitee