Boutique Hotel Zach

Hotels
8.7 (5199 reviews)
Wilhelm-Greil-Straße 11 , Innsbruck , at

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Children allowed

Facilities

Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent breakfast
Great location
Cons:
High room prices
Inconsistent room quality

Categories

Cleanliness
8.91
Rooms were described as clean in several reviews.
Service
9.38
Multiple comments on friendly and helpful staff.
Location
9.42
Excellent location with proximity to city centers and attractions.
Room Quality
7.87
Mixed sentiments; some rooms described as dated and uncomfortable.
Amenities
8.4
Basic amenities noted, with some absence of items like a mini bar.
Value for Money
7.36
Many found the room prices high compared to the quality.
Food and Beverage
9.41
Breakfast praised highly for variety and quality.
Overall Experience
8.88
Mostly positive with some aspects needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 22:01

Property Description

Convenient Location

Hotel Zach, renovated in 2016, is nestled in a quiet side street just a short stroll away from Innsbruck’s Old Town and the Main Train Station, offering easy access to the city's attractions.

Comfortable Accommodation

Each room at Zach Hotel boasts bright wooden furniture, cable TV, work desk, and a private bathroom, ensuring a cozy and relaxing stay for every guest.

Delightful Amenities

Guests can start their day with a delicious breakfast buffet featuring fresh fruits and traditional Tyrolean bacon. The hotel also provides a fitness room, a charming courtyard with a seating area, and a smoking corner for relaxation.

Experience comfort and convenience at Hotel Zach - book your stay now for an unforgettable Innsbruck getaway.

Important information:

Guests arriving after 08:00pm are kindly requested to inform the hotel in advance. This can be noted in the Comments Box during booking or by contacting the hotel using the contact details found in the booking confirmation. The hotel will then provide guests an access code to enter the building, and the key will be deposited in a safe in an envelope at the reception. Check-in will be done the next day.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs EUR 16 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 20 per person per night when using an available cot.
    Children up to and including 10 years old stay for free when using an existing bed.
    Children from 11 years old to 17 years old stay for € 25 per person per night when using an existing bed.
    People 4 years old and over stay for € 59 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 5199 reviews
Cleanliness: 8.91
Service: 9.38
Location: 9.42
Room Quality: 7.87
Amenities: 8.4
Value for Money: 7.36
Food and Beverage: 9.41
Overall Experience: 8.88
J
Jasna • couple • rs
10
Pros:

Very friendly staff, hotel in the center, and most importantly Very clean 😃 good breakfast and very nice coffee

2026-03-14 • via Nuitee
S
Steven • couple • de
10
Qualitatives & freundliches Hotel, welches extrem empfehlenswert ist.
Pros:

Das Personal war sehr freundlich und hilfsbereit, das Frühstück außerordentlich lecker, die Lage perfekt, insgesamt merkt man dem Hotel eine hohe Qualität an.

2026-03-14 • via Nuitee
C
Chris • couple • gb
9
Great Hotel
Pros:

Great Central Location, Staff attentive and Helpful. Room clean and warm

Cons:

No reception after 9pm

2026-03-13 • via Nuitee
E
Elisa • solo_traveller • be
10
2026-03-13 • via Nuitee
R
René • extended_group • de
9
Pros:

Ort, Freundlichkeit, Sauberkeit

Cons:

-

2026-03-12 • via Nuitee
W
Wolfgang • couple • de
9
Pros:

Freundliches Personal

Cons:

weiche Matratze

2026-03-11 • via Nuitee
B
Brigitte • couple • at
8
Pros:

Zentral gelegenes Hotel. Sehr schöner einladender Eingang.
Sehr nette und höfliche Rezeptionistin die uns herzlich empfangen hat.
Das Zimmer war im Nebengebäude, der Weg dahin ein wenig kurios über viele Stiegen. Der Raum war zweckmäßig eingerichtet, das Bett war wirklich sehr bequem. Wir haben sehr erholsam geschlafen auch weil es sehr ruhig war.
Frühstück sehr reichhaltig und uns hat nichts gefehlt. Auch zwei sehr zuvorkommende Damen haben uns bedient.
Der Nachtzugang war auch leicht zu finden und handzuhaben. Wir waren sehr zufrieden.

Cons:

Es gab nichts zu beanstanden.

2026-03-09 • via Nuitee
H
Hanna • solo_traveller • nl
9
Lovely stay!
Pros:

Very sweet and helpful staff

Cons:

The only thing I can think of is the broken vending machine, but even then the staff was available to open it and complete the transaction at the desk.

2026-03-09 • via Nuitee
C
Caroline • solo_traveller • at
4
3 Sterne? na ja
Pros:

Lage

Cons:

Empfang, Frühstück

2026-03-09 • via Nuitee
C
Chloe • extended_group • gb
8
2026-03-08 • via Nuitee
E
Elisabetta • couple • it
10
2026-03-08 • via Nuitee
C
Claudia • couple • at
10
Wie immer ein schöner Aufenthalt
Pros:

Im Zentrum, super Frühstück, sehr freundliche aufmerksame Bedienung, erkennt die Stammgäste. Gesamtes Personal sehr freundlich!

2026-03-08 • via Nuitee
L
Lucrecia • couple • ar
9
Estuvo bien
Pros:

Comodo y grande el apartamento con cocina. El bus que te lleva a las estaciones de esqui stubai gleischer (1.40 hs de viaje) y axamer lizum (40”) te busca a 100 metros del hotel, bastante comodo si te trasladas con los esquies

Cons:

No tenia sauna que en un lugar de esqui es valorado

2026-03-07 • via Nuitee
D
Dimitris • couple • gr
8
Pros:

Nice Location, clean, perfect breakfast.

Cons:

We stayed at the hotel for 4 days and the heating in the room was not working. When we asked the reception to fix the problem, they offered to give us a heater... Luckily the weather was good for the time we went (February 26).

2026-03-07 • via Nuitee
S
sara • couple • it
8
Super posizione
Pros:

Posizione super, comodo per arrivare a piedi ovunque. Personale molto gentile! Camere pulite e piacevoli

Cons:

Le stanze erano un po' rumorose, non è possibile chiudere la porta dopo l'ascensore e si sentivano gli ospiti, chiaramente non molto educati, urlare nei corridoi o nelle scale di notte

2026-03-07 • via Nuitee
C
Christian • solo_traveller • at
8
2026-03-07 • via Nuitee
L
Loja • solo_traveller • pl
10
2026-03-06 • via Nuitee
S
Stefano • extended_group • it
9
Cons:

Dopo il mio soggiorno mi è stata inviata la ricevuta del pagamento ma con alcuni errori che ho chiesto vengano modificati e sto attendendo il documento finale

2026-03-06 • via Nuitee
L
Leon • couple • au
10
the team were always friendly and welcoming.
Pros:

the team were always friendly and welcoming and they upgraded our room without even asking. I extended my trip another week because of these factors. thanks.

Cons:

nothing

2026-03-05 • via Nuitee
R
Roberta • family_with_children • at
9
2026-03-05 • via Nuitee