Boutique Hotel Zach

Hotels
8.7 (5619 reviews)
Wilhelm-Greil-Straße 11 , Innsbruck , at

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
Heating
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent breakfast
Great location
Cons:
High room prices
Inconsistent room quality

Categories

Cleanliness
8.91
Rooms were described as clean in several reviews.
Service
9.38
Multiple comments on friendly and helpful staff.
Location
9.42
Excellent location with proximity to city centers and attractions.
Room Quality
7.87
Mixed sentiments; some rooms described as dated and uncomfortable.
Amenities
8.4
Basic amenities noted, with some absence of items like a mini bar.
Value for Money
7.36
Many found the room prices high compared to the quality.
Food and Beverage
9.41
Breakfast praised highly for variety and quality.
Overall Experience
8.88
Mostly positive with some aspects needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 22:01

Property Description

Convenient Location

Hotel Zach, renovated in 2016, is nestled in a quiet side street just a short stroll away from Innsbruck’s Old Town and the Main Train Station, offering easy access to the city's attractions.

Comfortable Accommodation

Each room at Zach Hotel boasts bright wooden furniture, cable TV, work desk, and a private bathroom, ensuring a cozy and relaxing stay for every guest.

Delightful Amenities

Guests can start their day with a delicious breakfast buffet featuring fresh fruits and traditional Tyrolean bacon. The hotel also provides a fitness room, a charming courtyard with a seating area, and a smoking corner for relaxation.

Experience comfort and convenience at Hotel Zach - book your stay now for an unforgettable Innsbruck getaway.

Important information:

Guests arriving after 08:00pm are kindly requested to inform the hotel in advance. This can be noted in the Comments Box during booking or by contacting the hotel using the contact details found in the booking confirmation. The hotel will then provide guests an access code to enter the building, and the key will be deposited in a safe in an envelope at the reception. Check-in will be done the next day.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.7
Based on 5619 reviews
Cleanliness: 8.91
Service: 9.38
Location: 9.42
Room Quality: 7.87
Amenities: 8.4
Value for Money: 7.36
Food and Beverage: 9.41
Overall Experience: 8.88
L
LUCIA couple ar
8
Agradable
Pros:

En el centro de la ciudad. Muy buen desayuno. Muy lindas las instalaciones y el trato de los empleados genial

Cons:

Llegué con el auto y no había lugar en el estacionamiento lo tuvimos que dejar en uno privado que nos salió carísimo.

2026-08-29 via Nuitee
L
Luana family_with_children it
8
2026-08-29 via Nuitee
H
Hannah couple de
10
Pros:

Super lieben, charmantes Personal. Kein anonymer Hotelklotz. Super sauber und gut ausgestattete Räume. Das Gym ist auch gut ausgestattet. Der Kaffee schmeckt sehr gut! Ich komme gerne wieder bzw. wäre gern länger geblieben!

2026-08-29 via Nuitee
L
Leonardo solo_traveller it
8
2026-08-29 via Nuitee
M
Matthew solo_traveller gb
8
2026-08-29 via Nuitee
A
anna solo_traveller ch
10
2026-08-29 via Nuitee
N
Nino solo_traveller gb
8
Pros:

The staff was lovely and super smiley. The rooms were clean and the beds very comfortable. Breakfast was lovely too

Cons:

Being so close to the airport, if windows were open it was a bit noisy with all the planes landing and taking off

2026-08-28 via Nuitee
R
Rita_Roby couple it
9
Bagno piccolo ma ben organizzato
2026-08-28 via Nuitee
C
CRISTINA family_with_children ro
8
2026-08-28 via Nuitee
G
Gabriella couple fr
9
2026-08-28 via Nuitee
F
Fabrizio solo_traveller it
9
2026-08-28 via Nuitee
C
Charlotte extended_group ch
9
2026-08-28 via Nuitee
M
Mats couple se
9
2026-08-27 via Nuitee
C
Chiara couple it
10
Pros:

L’hotel è in un’ottima posizione, vicinissimo al centro e a tutti i punti d’interesse. Il personale è stato gentilissimo e molto disponibile. Ci hanno indicato alcuni ristoranti dove poter mangiare la cucina tipica e ci hanno anche consigliato un hotel nelle vicinanze, aperto agli esterni, dove poter accedere alle terme. Hanno contattato la struttura per verificare la disponibilità e ci hanno riservato gli ingressi.

2026-08-27 via Nuitee
A
Anouk solo_traveller at
10
2026-08-26 via Nuitee
A
Annamária solo_traveller hu
9
Pros:

A megbeszeltekhez kepest joval hamarabb atadtal a szobat.

2026-08-26 via Nuitee
P
Paula couple at
10
2026-08-26 via Nuitee
G
Gottardi couple it
7
Detesto quando le camere non corrispondono al prenotato.
Pros:

Posizione centrale, camera pulita e silenziosa. Buona la colazione

Cons:

La camera che ho visto nelle foto quando ho prenoto non era quella che mi è stata assegnata. Era un sottotetto che avevo scattato al momento della scelta preferendo con un piccolissimo sovrapprezzo un altra col tetto alto.
Ho fatto la foto del prenotato per cui ho potuto far vedere alla reception cosa non andava.
Ma l’accoglienza ha detto che non era vero e che se volevo un altra soluzione dovevo pagare un ulteriore sovrapprezzo.
Ho prefetto lasciar correre era una notte sola e non volevo perdere altro tempo a discutere. Comunque era così stretto l’accesso al letto dalla parte del tetto spiovente che ben due volte ho picchiato la spalla uscendo dal letto.

2026-08-25 via Nuitee
S
Silvia solo_traveller it
9
2026-08-25 via Nuitee
D
DANIEL couple es
7
Pros:

ubicación

Cons:

Que no tuviera Aire Acondicionado, con el cambio climático no puedes hospedarte en un hotel de cuatro estrellas y que no tengas manera de dormir por la calor, no tiene sentido....

2026-08-25 via Nuitee