Hotel Charlotte

Hotels
8.4 (1595 reviews)
Philippine-Welser-Straße 88a , Innsbruck , at

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Swimming pool
Terrace
Family rooms
Pets allowed
Lift / Elevator
Express check-in/check-out
Safety deposit box
Ironing service
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly service
Good breakfast
Strategic location
Cons:
Value for money
Room condition
Limited amenities

Categories

Cleanliness
8.79
Alles netjes und schoon, generally positive sentiment on cleanliness.
Service
8.76
Very friendly and helpful staff, positive sentiment regarding service.
Location
9.3
Strategic location near tram, positive sentiment on location.
Room Quality
7.75
Some concerns about room condition noted, but overall cleanliness is good.
Amenities
7.78
Expectations for amenities were not fully met based on guest comments.
Value for Money
7.24
Price not justifying the offered service as per some reviews.
Food and Beverage
8.79
Breakfast was noted positively across multiple reviews.
Overall Experience
8.76
General positive sentiment despite some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:57

Property Description

Family-Run Hotel Near Ambras Castle Gardens

Comfortable Dining and Relaxing Terrace
Guests at Hotel Charlotte can savor delicious meals in the cozy dining room or on the sunny terrace with breathtaking mountain views. The bar offers a variety of beverages and snacks for a perfect evening unwind.

Heated Outdoor Pool and Convenient Location
Enjoy a refreshing dip in the heated outdoor pool or bask in the sun on the spacious lawn during the warm season. Located near the A12 Motorway exit and with easy access to public transport, exploring Innsbruck is a breeze.

Bright Rooms with Modern Amenities
Each bright room at Hotel Charlotte features a private bathroom, cable TV, and most include a balcony. Free Wi-Fi in public areas and proximity to a large shopping center add to the convenience.

Book now to experience a delightful stay at Hotel Charlotte!

Important information:

Guests arriving after 18:00 are kindly requested to inform the hotel in advance.

Pets are only accepted on request. Price for dog is 20€ per day.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 15 per person per night when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 1595 reviews
Cleanliness: 8.79
Service: 8.76
Location: 9.3
Room Quality: 7.75
Amenities: 7.78
Value for Money: 7.24
Food and Beverage: 8.79
Overall Experience: 8.76
A
albert solo_traveller at
8
Schön, ssuber, nettes personal
Pros:

Sauber und sehr gute frühstück

2026-03-15 via Nuitee
R
Raphael couple de
9
2026-03-14 via Nuitee
G
Girelli solo_traveller it
8
2026-03-12 via Nuitee
D
Dariusz couple pl
10
2026-03-10 via Nuitee
J
Jinjun solo_traveller de
8
Ideale Location und sehr gute Frühstück
Pros:

Ideal für Skifahrern: sehr ruhig Gegen, leckere Frühstück und private Parkplätze vorhanden. Hotel legt im Innsbruck Ost und hat gute Verkehr Verbindungen. Man kann mit Auto innerhalb 45 Minuten einige Skigebiet erreichen, einige so gar in 30 min.

2026-03-08 via Nuitee
K
Kamil family_with_children cz
8
2026-03-07 via Nuitee
T
Thomas solo_traveller at
9
2026-03-06 via Nuitee
A
Aivaras couple de
10
Pros:

Alles top

Cons:

Nur Frühstück war bisschen schwach

2026-03-05 via Nuitee
F
FABRIZIO couple pl
9
2026-03-04 via Nuitee
B
Benny couple dk
8
Godt overnatningssted
Pros:

Vi havde blot en enkelt overnatning på vej til skiland.
Dejlig tæt på motorvejen.

2026-03-03 via Nuitee
H
Harald solo_traveller at
7
Pros:

Verkehrsmäßig ist günstig gelegen. Vorsicht, man muss im Restaurant mit Bargeld bezahlen, Karten werde nicht angenommen.

2026-03-03 via Nuitee
S
Szymon family_with_children pl
10
Pros:

Bardzo miła obsługa.

2026-03-02 via Nuitee
J
Jitka family_with_children cz
10
Vše bylo naprosto skvělé. Hotel všem doporučuji.
Pros:

Snídaně byla jedním slovem skvělá! Zastávka tramvaje byla 3 minuty od hotelu. Hotel se nachází v klidné části Innsbrucku. Blízko jsou dobré restaurace a nákupní centrum. Z hotelu byl krásný výhled na okolní zasněžené pohoří.

Cons:

Nebylo nic, co by se nám nelíbilo.

2026-03-02 via Nuitee
M
Manfred couple at
8
2026-03-02 via Nuitee
R
Roland couple at
7
2026-03-02 via Nuitee
J
Jenny couple at
10
2026-03-01 via Nuitee
M
Margherita family_with_children it
9
Qualità e pulizia ottima colazione compresa
Pros:

Pulita e in ordine

Cons:

La doccia non andava bene… ma alla fine siamo riuscite a sistemare la temperatura dell’acqua.

2026-03-01 via Nuitee
O
Olesea solo_traveller it
10
2026-02-27 via Nuitee
Z
Zoltan couple de
7
2026-02-27 via Nuitee
R
Roberto family_with_children it
7
2026-02-26 via Nuitee