Hotel Charlotte

Hotels
8.4 (1789 reviews)
Philippine-Welser-Straße 88a , Innsbruck , at

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Swimming pool
Heating
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly service
Good breakfast
Strategic location
Cons:
Value for money
Room condition
Limited amenities

Categories

Cleanliness
8.79
Alles netjes und schoon, generally positive sentiment on cleanliness.
Service
8.76
Very friendly and helpful staff, positive sentiment regarding service.
Location
9.3
Strategic location near tram, positive sentiment on location.
Room Quality
7.75
Some concerns about room condition noted, but overall cleanliness is good.
Amenities
7.78
Expectations for amenities were not fully met based on guest comments.
Value for Money
7.24
Price not justifying the offered service as per some reviews.
Food and Beverage
8.79
Breakfast was noted positively across multiple reviews.
Overall Experience
8.76
General positive sentiment despite some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:57

Property Description

Family-Run Hotel Near Ambras Castle Gardens

Comfortable Dining and Relaxing Terrace
Guests at Hotel Charlotte can savor delicious meals in the cozy dining room or on the sunny terrace with breathtaking mountain views. The bar offers a variety of beverages and snacks for a perfect evening unwind.

Heated Outdoor Pool and Convenient Location
Enjoy a refreshing dip in the heated outdoor pool or bask in the sun on the spacious lawn during the warm season. Located near the A12 Motorway exit and with easy access to public transport, exploring Innsbruck is a breeze.

Bright Rooms with Modern Amenities
Each bright room at Hotel Charlotte features a private bathroom, cable TV, and most include a balcony. Free Wi-Fi in public areas and proximity to a large shopping center add to the convenience.

Book now to experience a delightful stay at Hotel Charlotte!

Important information:

Guests arriving after 18:00 are kindly requested to inform the hotel in advance.

Pets are only accepted on request. Price for dog is 20€ per day.Swimming pool: Closed from Thu, Oct 15, 2026 until Fri, Apr 30, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.4
Based on 1789 reviews
Cleanliness: 8.79
Service: 8.76
Location: 9.3
Room Quality: 7.75
Amenities: 7.78
Value for Money: 7.24
Food and Beverage: 8.79
Overall Experience: 8.76
D
Dorien • solo_traveller • nl
9
Een heerlijk rustig verblijf gehad
Pros:

De mooie ruime kamer

Cons:

Niks

2026-09-11 • via Nuitee
D
Dominic • solo_traveller • de
9
2026-09-10 • via Nuitee
A
Andre • solo_traveller • de
9
2026-09-04 • via Nuitee
S
Silvana • solo_traveller • ch
7
Pros:

Das Hotelzimmer

Cons:

Peronal wirkte etwas distanziert

2026-09-03 • via Nuitee
E
Esther • couple • nl
7
Echt wel leuk en net hotel. Maar neem niet de kleine kamer met 35gr
Pros:

We hadden een kleine kamer met een fraai balkon met leuk uitzicht. De badkamer bleek gedeeld. Hadden we niet verwacht bij 4 sterren maar verder prima. Bedden zijn dikke prima.

Cons:

De kamer was op de hoogte verdieping zonder airco. Het was buiten 35 gr en binnen zeker 40. Met een waaiertje van hotel en de deur naar terras open.

2026-09-03 • via Nuitee
J
Jozef • couple • sk
10
2026-09-02 • via Nuitee
M
Manouchehr • couple • se
3
2026-09-01 • via Nuitee
I
Ines • solo_traveller • nl
10
Pros:

Heerlijk hotel vriendelijke mensen. Lekker zwembad en uitgebreid ontbijt.

2026-08-31 • via Nuitee
N
Nicole • couple • at
9
2026-08-30 • via Nuitee
D
Dagmar • solo_traveller • at
9
2026-08-30 • via Nuitee
R
Robert • solo_traveller • gb
8
Pros:

Great location and swimming pool

2026-08-30 • via Nuitee
M
Michael • solo_traveller • nl
2
2026-08-29 • via Nuitee
U
Ulrike • solo_traveller • at
9
Pros:

100 m zur Straßenbahn, für Besuch von Schloß Ambras gut gelegen, genügend Platz zum Parken mit Motorrad

Cons:

Leider nur Snackkarte

2026-08-28 • via Nuitee
S
Sanne • family_with_children • nl
7
Pros:

Een fijne en schone plek om te overnachten op doorreis naar Italië.

2026-08-28 • via Nuitee
A
Aka2023 • solo_traveller • it
8
2026-08-27 • via Nuitee
K
Kruszona • solo_traveller • pl
10
Pros:

Wygodne łóżka czystość w pokoju jak i w cholach super lokalizacja duży parking bardzo dobre śniadanie super personel mała atmosfera

2026-08-27 • via Nuitee
M
Maniezzo • solo_traveller • it
9
Pros:

La zona relax perfetta dopo aver trascorso un'intera giornata a visitare Innsbruk. La struttura è collegata monto bene con la città con la linea 3.

2026-08-24 • via Nuitee
M
Massimo • extended_group • it
8
Pros:

Personale molto cordiale, con cui abbiamo comunicato in una buona lingua italiana. Ci hanno servito una cena a tarda sera, che ha risolto il problema di ristoranti tutti chiusi. Posizione lontana dal centro storico, ma quieta. Parcheggio all'aperto e buona sistemazione nella camera, confortevole.

2026-08-23 • via Nuitee
J
Jacopo • family_with_children • it
9
2026-08-21 • via Nuitee
G
Giulia • solo_traveller • it
8
2026-08-20 • via Nuitee