Hotel Charlotte

Hotels
8.4 (1670 reviews)
Philippine-Welser-Straße 88a , Innsbruck , at

listing image 1
Show all photos
Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Swimming pool
Terrace
Family rooms
Pets allowed
Lift / Elevator
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly service
Good breakfast
Strategic location
Cons:
Value for money
Room condition
Limited amenities

Categories

Cleanliness
8.79
Alles netjes und schoon, generally positive sentiment on cleanliness.
Service
8.76
Very friendly and helpful staff, positive sentiment regarding service.
Location
9.3
Strategic location near tram, positive sentiment on location.
Room Quality
7.75
Some concerns about room condition noted, but overall cleanliness is good.
Amenities
7.78
Expectations for amenities were not fully met based on guest comments.
Value for Money
7.24
Price not justifying the offered service as per some reviews.
Food and Beverage
8.79
Breakfast was noted positively across multiple reviews.
Overall Experience
8.76
General positive sentiment despite some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:57

Property Description

Family-Run Hotel Near Ambras Castle Gardens

Comfortable Dining and Relaxing Terrace
Guests at Hotel Charlotte can savor delicious meals in the cozy dining room or on the sunny terrace with breathtaking mountain views. The bar offers a variety of beverages and snacks for a perfect evening unwind.

Heated Outdoor Pool and Convenient Location
Enjoy a refreshing dip in the heated outdoor pool or bask in the sun on the spacious lawn during the warm season. Located near the A12 Motorway exit and with easy access to public transport, exploring Innsbruck is a breeze.

Bright Rooms with Modern Amenities
Each bright room at Hotel Charlotte features a private bathroom, cable TV, and most include a balcony. Free Wi-Fi in public areas and proximity to a large shopping center add to the convenience.

Book now to experience a delightful stay at Hotel Charlotte!

Important information:

Guests arriving after 18:00 are kindly requested to inform the hotel in advance.

Pets are only accepted on request. Price for dog is 20€ per day.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 15 per person per night when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 1670 reviews
Cleanliness: 8.79
Service: 8.76
Location: 9.3
Room Quality: 7.75
Amenities: 7.78
Value for Money: 7.24
Food and Beverage: 8.79
Overall Experience: 8.76
J
Janin • couple • de
10
2026-05-08 • via Nuitee
R
Robert Walter • solo_traveller • at
10
2026-05-08 • via Nuitee
H
Hana • couple • cz
10
Doporučuji, rozhodně bychom se zde ubytovali znovu.
Pros:

Vše skvělé, výborná snídaně, hezký světlý pokoj, čistota a klidné okolí s výhledem do zeleně.

Cons:

Hlučnost některých hostů, to ale není chybou hotelu.

2026-05-04 • via Nuitee
M
MCILRATH • couple • us
10
Short stay, breakfast is very good.
Pros:

Location was great and the room had outdoor patio

2026-05-01 • via Nuitee
M
Martin • family_with_children • at
8
Für einen spontanen Kurzaufenthalt sehr gut.
Pros:

Trotz unserer späten Anreise konnten wir auf ganz unkomplizierte Weise selber einchecken (die Schlüssel übernehmen und die Zimmer beziehen).

Cons:

Das Frühstücksbuffet war zum Ende hin (durch die späte Anreise waren wir auch erst später frühstücken) nicht mehr vollständig, aber in Ordnung.

2026-04-30 • via Nuitee
T
talieh • family_with_children • de
8
2026-04-29 • via Nuitee
R
Ron • solo_traveller • nl
9
Pros:

De ligging, het personeel en het ontbijtbuffet.
Ideale tussenstop op weg naar het Gardameer.

Cons:

Niets

2026-04-26 • via Nuitee
H
Helmut • couple • de
9
Sehr schönes Hotel für eine Stadtbesichtigung, gute Anbindung ins Zentrum mit den Öffentlichen.
Pros:

Sehr gut in allen Bereichen

Cons:

Nichts

2026-04-26 • via Nuitee
M
Margarita • solo_traveller • de
8
Pros:

Freundliche Personal , sehr gute Frühstück,
ruhige Lage und genügend Parkplätze

2026-04-26 • via Nuitee
A
Andrea Marchioni • solo_traveller • it
7
2026-04-26 • via Nuitee
H
Helmut • couple • at
10
Pros:

Nett, freundlich, sauber, sehr gutes Frühstück, Parkmöglichkeiten, können wir weiterempfehlen, wir kommen wieder.

Cons:

Nix

2026-04-23 • via Nuitee
R
Renata • couple • cz
10
2026-04-23 • via Nuitee
C
Corina • solo_traveller • ch
5
Pros:

Freundlicher Empfang und Hilfsbereitschaft von Rezeption und Frühstücksdame
Sehr saubere Zimmer und sehr gute Matratzen

Cons:

Sehr unfreundlicher Service im Restaurant

Ich hatte eine Bestätigung mit Balkon. Leider wurde die Gruppe die bis spät in die Nacht gefeiert haben und von Lärmbelästigung ständig geweckt worden bin berücksichtigt!!
Schade
Die Türen sollten mal gecheckt werden.
Speziell die vom Eingang.

2026-04-20 • via Nuitee
S
Sandra • solo_traveller • at
9
2026-04-16 • via Nuitee
C
Claus • solo_traveller • at
9
2026-04-16 • via Nuitee
C
Cristiano • couple • at
7
2026-04-14 • via Nuitee
F
Felix • extended_group • de
9
2026-04-13 • via Nuitee
D
Daria • solo_traveller • de
8
2026-04-13 • via Nuitee
P
Pia • extended_group • at
10
Wirklich schön, gerne wieder
Pros:

Super freundliches Personal, schönes Zimmer mit guter Ausstattung und sogar glutenfreie Weckerl beim Frühstück!

2026-04-13 • via Nuitee
D
Diana vdL • solo_traveller • de
9
Pros:

Großes Zimmer mit wunderschönem Ausblick auf die Berge. Sehr freundliche ind hilfsbereite Mitarbeiter. Leckeres Frühstück. Großer Parkplatz

2026-04-12 • via Nuitee