Hotel Charlotte

Hotels
8.4 (1595 reviews)
Philippine-Welser-Straße 88a , Innsbruck , at

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Swimming pool
Terrace
Family rooms
Pets allowed
Lift / Elevator
Express check-in/check-out
Safety deposit box
Ironing service
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly service
Good breakfast
Strategic location
Cons:
Value for money
Room condition
Limited amenities

Categories

Cleanliness
8.79
Alles netjes und schoon, generally positive sentiment on cleanliness.
Service
8.76
Very friendly and helpful staff, positive sentiment regarding service.
Location
9.3
Strategic location near tram, positive sentiment on location.
Room Quality
7.75
Some concerns about room condition noted, but overall cleanliness is good.
Amenities
7.78
Expectations for amenities were not fully met based on guest comments.
Value for Money
7.24
Price not justifying the offered service as per some reviews.
Food and Beverage
8.79
Breakfast was noted positively across multiple reviews.
Overall Experience
8.76
General positive sentiment despite some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:57

Property Description

Family-Run Hotel Near Ambras Castle Gardens

Comfortable Dining and Relaxing Terrace
Guests at Hotel Charlotte can savor delicious meals in the cozy dining room or on the sunny terrace with breathtaking mountain views. The bar offers a variety of beverages and snacks for a perfect evening unwind.

Heated Outdoor Pool and Convenient Location
Enjoy a refreshing dip in the heated outdoor pool or bask in the sun on the spacious lawn during the warm season. Located near the A12 Motorway exit and with easy access to public transport, exploring Innsbruck is a breeze.

Bright Rooms with Modern Amenities
Each bright room at Hotel Charlotte features a private bathroom, cable TV, and most include a balcony. Free Wi-Fi in public areas and proximity to a large shopping center add to the convenience.

Book now to experience a delightful stay at Hotel Charlotte!

Important information:

Guests arriving after 18:00 are kindly requested to inform the hotel in advance.

Pets are only accepted on request. Price for dog is 20€ per day.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 15 per person per night when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 1595 reviews
Cleanliness: 8.79
Service: 8.76
Location: 9.3
Room Quality: 7.75
Amenities: 7.78
Value for Money: 7.24
Food and Beverage: 8.79
Overall Experience: 8.76
A
Anna • family_with_children • pl
10
Pros:

Czystość, dobre śniadanie, miła obsługa

Cons:

Brak czajnika i kubków w pokoju

2026-02-14 • via Nuitee
T
Tmeyour71 • couple • fr
10
Great stay in Innsbruck
Pros:

The hotel was really nice. The room spacious and clean.

The staff professional and extremely friendly and accommodating

Cons:

Nothing

2026-02-09 • via Nuitee
D
Davyd • extended_group • de
10
2026-01-28 • via Nuitee
M
Moll • solo_traveller • at
8
Pros:

Lage und Personal

2026-01-23 • via Nuitee
J
Johannes • solo_traveller • at
8
2026-01-23 • via Nuitee
R
Rudy • couple • it
9
Relax
Pros:

Comodo, pulito e personale capace anche nel fornire informazioni. Consiglio

2026-01-20 • via Nuitee
V
VESNA • couple • hr
9
2026-01-19 • via Nuitee
B
Bay Pedersen • couple • dk
8
2026-01-19 • via Nuitee
R
René • solo_traveller • at
9
2026-01-19 • via Nuitee
P
paolo • family_with_children • it
8
TORNERO'
Pros:

POSTO INCANTEVOLE NELL'ARCHITETTURA E ARREDAMENTO

2026-01-19 • via Nuitee
J
Jhosffir • couple • mx
5
Bad employees
Pros:

Great place

Cons:

The hostess was so rude and at night she was drunk and rude

2026-01-19 • via Nuitee
Y
Yuliia • extended_group • at
10
2026-01-19 • via Nuitee
S
Sophie • couple • fr
4
Déception sur confort
Pros:

Piscine très agréable
Proposition d'aération avec chambre juste à côté.

Cons:

Chambre où il faisait trop chaud. Proposé par booking, non remboursable. Pas d'autre chambre possible.

2026-01-19 • via Nuitee
Z
ZELJKO • couple • hr
10
2026-01-19 • via Nuitee
A
Ana • couple • de
5
2026-01-19 • via Nuitee
N
Natalia • solo_traveller • ch
7
2026-01-19 • via Nuitee
J
Judith • family_with_children • ch
8
2026-01-15 • via Nuitee
N
Nicolas • extended_group • fr
10
2026-01-15 • via Nuitee
M
Manuel • family_with_children • it
8
2026-01-15 • via Nuitee
N
Nico • couple • nl
7
Prima locatie, maar net even te duur voor wat ze geven
Pros:

Uitzicht en dichtbij tram maar wel rust daar

Cons:

Dat je drankje avond alleen contant kon betalen

2026-01-11 • via Nuitee