Chieftain Hotel

Hotels
8 (1843 reviews)
2, Millburn Road , Inverness , gb

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Family rooms
Pets allowed
Packed lunches
Darts
Non-smoking throughout
Private check-in/check-out
Board games/puzzles
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleaning issues
Room maintenance needed

Categories

Cleanliness
6.5
Several comments highlighted cleaning issues, including dirty areas and stained mattresses.
Service
9
Staff were frequently praised as friendly, helpful, and accommodating.
Location
8.5
Location is appreciated for being walkable and convenient to the city center.
Room Quality
7.5
Rooms were generally comfortable but some needed maintenance and updating.
Amenities
8
Basic amenities were meeting expectations, but some updates needed.
Value for Money
8
Most guests felt they received good value, despite some mentioning overpriced items.
Food and Beverage
8.5
Food was positively reviewed, particularly the dinner options.
Overall Experience
8
Generally a positive experience, with hospitality and location being standout factors.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 14:19

Property Description

Luxurious Accommodation
Experience a stay at The Chieftain Hotel where smartly decorated rooms with free Wi-Fi and en suite facilities await you. Enjoy complimentary tea, coffee, and biscuits, along with a flat-screen TV for your entertainment.

Delicious Dining Options
Indulge in a cooked Scottish breakfast each morning and savor a variety of dishes throughout the day, from local specialties like Highland Chicken to international favorites. The extensive bar menu offers light meals and snacks, perfect for any craving.

Convenient Location
Located just a 4-minute drive from Inverness city centre and train station, The Chieftain Hotel is the ideal base for exploring the city's attractions and the surrounding unspoilt countryside. Book now to experience the perfect blend of comfort and convenience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8
Based on 1843 reviews
Cleanliness: 6.5
Service: 9
Location: 8.5
Room Quality: 7.5
Amenities: 8
Value for Money: 8
Food and Beverage: 8.5
Overall Experience: 8
S
Stephanie • couple • gb
9
2026-03-05 • via Nuitee
J
Jackie • couple • gb
10
Fantastic value for money
Pros:

We arrived later than intended and were greeted by Andrew who was very welcoming.Our room was spotless, great tea tray,good sized bath towels,and very nice toiletries and a comfortable bed.
Our breakfast was superb! Good quality cooked products,fruit,pastries, cereals,various varieties of teas /coffees.
Staff were very friendly, it was our 2nd time staying here and will definitely return

2026-03-04 • via Nuitee
S
Stephen • solo_traveller • gb
3
Won't be back to the hotel I'm afraid
Cons:

Shower didn't work in room. Bed was terrible to sleep in and the cooked breakfast was overcooked and swimming in greaseLeft feeling tired on the rest of my journey and had acid reflux most of the morning afterwards

2026-03-01 • via Nuitee
J
Jade • family_with_children • gb
6
Definitely recommend staff and hotel was lovely and 10 minute walk into town
Pros:

Overall experience was a lovely stay very comfortable staff couldn’t do enough for us definitely will be returning on our next trip to Inverness

Cons:

Liked everything

2026-02-28 • via Nuitee
M
Macleay • couple • gb
9
Stay was relaxing easy access to facilities outwith hotel.
Pros:

Had been before and enjoyed the visit.location friendly staff ,homely

2026-02-27 • via Nuitee
A
Andrew • couple • gb
8
Would definitely return, great value for money, staff amazing, generally a very comfortable stay.
Pros:

The staff are all amazin and exceedingly pleasant and helpful, nothing is ever too much trouble. The hotel exceeded our expectations for the price that we paid and the food was delicious. The reception, bar etc are all very comfortable, however, when you enter the hotel part it lets the whole thing down with the decor, could have just been in a transition phase? Everwhere is exceedingly clean and the bed is comfortable, the rooms and bathrooms do need a spruce up but you have everything that you need for a short stay.

Cons:

We had a 'no hot water' incident but it was fixed immediately, the outside area needs a bit of tidying up, I can't think of anything else other than that mentioned above.

2026-02-26 • via Nuitee
M
Michael • couple • gb
10
2026-02-24 • via Nuitee
J
James • couple • gb
10
Pros:

Great location, just out of town, but a nice stroll into town

Cons:

All ok

2026-02-14 • via Nuitee
R
Ross • solo_traveller • gb
10
Relaxed, comfy and cosy
Pros:

Really nice, traditional and quaint hotel, staff were top notch. Shout out to Nick who checked me in.

Cons:

Nothing

2026-01-29 • via Nuitee
R
Remerson • couple • gb
10
2026-01-26 • via Nuitee
A
Andrew • couple • gb
8
Friendly hotel for weekend trip
Pros:

Staff were extremely friendly and helpful
Good food
Room had everything we needed and was warm
10 minute walk from town centre which was very handy

Cons:

The water from bathroom sink tap could be extremely hot so a sign to warn about that might be helpful

2026-01-20 • via Nuitee
B
Bev • couple • gb
4
Won't be repeated
Pros:

Breakfast was very plain, location was fine.

Cons:

Climbing all the stairs,dirty washing holding doors open, overall place was in need of a upgrade,corridors dark and gloomy

2026-01-20 • via Nuitee
S
Skene • couple • gb
9
Great location, good value, receptive staff.
Pros:

Breakfast was very good.

Cons:

Nil

2026-01-20 • via Nuitee
L
Liqun • family_with_children • gb
10
2026-01-19 • via Nuitee
D
Duncan • couple • gb
8
Perfect location for an overnight stay in Inverness City
Pros:

It was being refurbished in parts but the staff were fantastic.

2026-01-19 • via Nuitee
S
Scott • couple • gb
10
Brilliant location
Pros:

Lovely hotel

2026-01-19 • via Nuitee
A
Alex • couple • gb
9
2026-01-19 • via Nuitee
V
VIKTORIIA • family_with_children • ua
7
Pros:

minor repairs may be needed, but the room was very clean. You can walk to the bus station and the train station. There is a supermarket nearby.

Cons:

We did not quite figure out what to eat on breakfast. We were in a hurry. There was nothing ready except coffee and toast. It seems that they cook it when guests come. No one explained this to us. So we didn’t have time to have a nice breakfast

2026-01-19 • via Nuitee
J
John • solo_traveller • gb
8
2026-01-19 • via Nuitee
G
Geoff • extended_group • gb
1
1-2 Star max
Pros:

Definitely not the hotel captured on booking.com or their website.

Cons:

Poor facilities
Not clean
Beds not comfortable
No ventilation
Windows wouldn't open despite heatwave
Poor bathroom facilities

2026-01-19 • via Nuitee