Chieftain Hotel

Hotels
8 (1843 reviews)
2, Millburn Road , Inverness , gb

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Family rooms
Pets allowed
Packed lunches
Darts
Non-smoking throughout
Private check-in/check-out
Board games/puzzles
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleaning issues
Room maintenance needed

Categories

Cleanliness
6.5
Several comments highlighted cleaning issues, including dirty areas and stained mattresses.
Service
9
Staff were frequently praised as friendly, helpful, and accommodating.
Location
8.5
Location is appreciated for being walkable and convenient to the city center.
Room Quality
7.5
Rooms were generally comfortable but some needed maintenance and updating.
Amenities
8
Basic amenities were meeting expectations, but some updates needed.
Value for Money
8
Most guests felt they received good value, despite some mentioning overpriced items.
Food and Beverage
8.5
Food was positively reviewed, particularly the dinner options.
Overall Experience
8
Generally a positive experience, with hospitality and location being standout factors.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 14:19

Property Description

Luxurious Accommodation
Experience a stay at The Chieftain Hotel where smartly decorated rooms with free Wi-Fi and en suite facilities await you. Enjoy complimentary tea, coffee, and biscuits, along with a flat-screen TV for your entertainment.

Delicious Dining Options
Indulge in a cooked Scottish breakfast each morning and savor a variety of dishes throughout the day, from local specialties like Highland Chicken to international favorites. The extensive bar menu offers light meals and snacks, perfect for any craving.

Convenient Location
Located just a 4-minute drive from Inverness city centre and train station, The Chieftain Hotel is the ideal base for exploring the city's attractions and the surrounding unspoilt countryside. Book now to experience the perfect blend of comfort and convenience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8
Based on 1843 reviews
Cleanliness: 6.5
Service: 9
Location: 8.5
Room Quality: 7.5
Amenities: 8
Value for Money: 8
Food and Beverage: 8.5
Overall Experience: 8
J
James • couple • gb
10
Pros:

Great location, just out of town, but a nice stroll into town

Cons:

All ok

2026-02-14 • via Nuitee
R
Ross • solo_traveller • gb
10
Relaxed, comfy and cosy
Pros:

Really nice, traditional and quaint hotel, staff were top notch. Shout out to Nick who checked me in.

Cons:

Nothing

2026-01-29 • via Nuitee
R
Remerson • couple • gb
10
2026-01-26 • via Nuitee
A
Andrew • couple • gb
8
Friendly hotel for weekend trip
Pros:

Staff were extremely friendly and helpful
Good food
Room had everything we needed and was warm
10 minute walk from town centre which was very handy

Cons:

The water from bathroom sink tap could be extremely hot so a sign to warn about that might be helpful

2026-01-20 • via Nuitee
B
Bev • couple • gb
4
Won't be repeated
Pros:

Breakfast was very plain, location was fine.

Cons:

Climbing all the stairs,dirty washing holding doors open, overall place was in need of a upgrade,corridors dark and gloomy

2026-01-20 • via Nuitee
S
Skene • couple • gb
9
Great location, good value, receptive staff.
Pros:

Breakfast was very good.

Cons:

Nil

2026-01-20 • via Nuitee
I
Inga • couple • gb
7
The stay was fine.
Pros:

The property is ok,the staff were lovely,the food was good .

Cons:

Well the property does need a face lift inside & out,Wi-Fi is terrible,the breakfast set up is a bit of a raffle,but the breakfast was good.

2026-01-19 • via Nuitee
S
Scott • couple • gb
10
Brilliant location
Pros:

Lovely hotel

2026-01-19 • via Nuitee
J
Jenni • family_with_children • gb
10
Great place to stay in Inverness.
Pros:

One of the best places we have stayed in inverness.
The staff were all warm and welcoming.
Place had lovely restaurant with excellent home made food and a great pub attached to it. The whole place was child friendly which was great for us traveling with a little hurricane. The staff were all fab.
Also hotel in walking distance to the centre what is an added bonus.

Cons:

Nothing . We would stay here again.

2026-01-19 • via Nuitee
A
Alex • couple • gb
9
2026-01-19 • via Nuitee
D
Duncan • couple • gb
8
Perfect location for an overnight stay in Inverness City
Pros:

It was being refurbished in parts but the staff were fantastic.

2026-01-19 • via Nuitee
L
Liqun • family_with_children • gb
10
2026-01-19 • via Nuitee
V
VIKTORIIA • family_with_children • ua
7
Pros:

minor repairs may be needed, but the room was very clean. You can walk to the bus station and the train station. There is a supermarket nearby.

Cons:

We did not quite figure out what to eat on breakfast. We were in a hurry. There was nothing ready except coffee and toast. It seems that they cook it when guests come. No one explained this to us. So we didn’t have time to have a nice breakfast

2026-01-19 • via Nuitee
L
Liqun • family_with_children • gb
10
2026-01-19 • via Nuitee
J
John • solo_traveller • gb
8
2026-01-19 • via Nuitee
G
Geoff • extended_group • gb
1
1-2 Star max
Pros:

Definitely not the hotel captured on booking.com or their website.

Cons:

Poor facilities
Not clean
Beds not comfortable
No ventilation
Windows wouldn't open despite heatwave
Poor bathroom facilities

2026-01-19 • via Nuitee
L
Lucas • couple • fr
10
Super. Mmmm
2026-01-19 • via Nuitee
G
Graham • solo_traveller • gb
7
Cons:

wifi kept going down

2026-01-19 • via Nuitee
M
Michelle • extended_group • my
10
2026-01-16 • via Nuitee
D
derek • couple • gb
5
I have stayed lots of times over the years but the morning experience with noise from workmen in the
Pros:

Bar staff were friendly as usual

Cons:

We were woken just before 9am with workmen hammering and drilling in the room next door

2026-01-16 • via Nuitee