Chieftain Hotel

Hotels
8 (1855 reviews)
2, Millburn Road , Inverness , gb

listing image 1
Show all photos
Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Family rooms
Pets allowed
Packed lunches
Darts
Non-smoking throughout
Private check-in/check-out
Board games/puzzles
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleaning issues
Room maintenance needed

Categories

Cleanliness
6.5
Several comments highlighted cleaning issues, including dirty areas and stained mattresses.
Service
9
Staff were frequently praised as friendly, helpful, and accommodating.
Location
8.5
Location is appreciated for being walkable and convenient to the city center.
Room Quality
7.5
Rooms were generally comfortable but some needed maintenance and updating.
Amenities
8
Basic amenities were meeting expectations, but some updates needed.
Value for Money
8
Most guests felt they received good value, despite some mentioning overpriced items.
Food and Beverage
8.5
Food was positively reviewed, particularly the dinner options.
Overall Experience
8
Generally a positive experience, with hospitality and location being standout factors.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 14:19

Property Description

Luxurious Accommodation
Experience a stay at The Chieftain Hotel where smartly decorated rooms with free Wi-Fi and en suite facilities await you. Enjoy complimentary tea, coffee, and biscuits, along with a flat-screen TV for your entertainment.

Delicious Dining Options
Indulge in a cooked Scottish breakfast each morning and savor a variety of dishes throughout the day, from local specialties like Highland Chicken to international favorites. The extensive bar menu offers light meals and snacks, perfect for any craving.

Convenient Location
Located just a 4-minute drive from Inverness city centre and train station, The Chieftain Hotel is the ideal base for exploring the city's attractions and the surrounding unspoilt countryside. Book now to experience the perfect blend of comfort and convenience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8
Based on 1855 reviews
Cleanliness: 6.5
Service: 9
Location: 8.5
Room Quality: 7.5
Amenities: 8
Value for Money: 8
Food and Beverage: 8.5
Overall Experience: 8
L
lindal25 • solo_traveller • gb
8
Chieftain great location
Pros:

Friendly and helpful staff

2026-03-27 • via Nuitee
H
Harley • solo_traveller • gb
10
Pros:

Nice hotel, staff couldn't do more for you. Improvements are getting made around the hotel. Will definitely be back

2026-03-25 • via Nuitee
C
Colette • couple • gb
4
We had had a nice stay a couple of years ago and returned but were very disappointed with our experience
Pros:

The staff were very friendly and helpful The location suited our needs with its proximity to the town centre

Cons:

The room ( no 15 ) was small and difficult to move around without stooping due to the coombed ceiling. The bathroom had no shelves or hooks so nowhere to put anything or hang anything when using it. We were unable to open windows as they were locked so it was very stuffy. The public areas are tired and shabby. The voiles on the dining areas-restaurant and breakfast room are very dirty not appealing when eating.

2026-03-24 • via Nuitee
A
Angela • family_with_children • gb
4
Ok! Nothing amazing. Wouldn’t stay again but staff are friendly.
Pros:

Staff were lovely. Room was ok!

Cons:

The very loud pub under our room.

2026-03-22 • via Nuitee
C
Carol • couple • gb
9
2026-03-19 • via Nuitee
R
Ross Morgan • couple • gb
8
2026-03-19 • via Nuitee
R
Roger • extended_group • gb
9
2026-03-16 • via Nuitee
K
Kevin • couple • gb
1
Awful
Cons:

So dated. Was once a great bar and hotel now it’s a Rangers bar that’s been left to rot.

2026-03-13 • via Nuitee
A
Anthony • couple • gb
8
Good place to stay and the bar area was great
Pros:

Very friendly staff and nice rooms

Cons:

The shower was awful in room 3

2026-03-11 • via Nuitee
S
Simon • solo_traveller • gb
7
2026-03-09 • via Nuitee
H
Heather • couple • gb
4
2026-03-09 • via Nuitee
S
Stephanie • couple • gb
9
2026-03-05 • via Nuitee
J
Jackie • couple • gb
10
Fantastic value for money
Pros:

We arrived later than intended and were greeted by Andrew who was very welcoming.Our room was spotless, great tea tray,good sized bath towels,and very nice toiletries and a comfortable bed.
Our breakfast was superb! Good quality cooked products,fruit,pastries, cereals,various varieties of teas /coffees.
Staff were very friendly, it was our 2nd time staying here and will definitely return

2026-03-04 • via Nuitee
S
Stephen • solo_traveller • gb
3
Won't be back to the hotel I'm afraid
Cons:

Shower didn't work in room. Bed was terrible to sleep in and the cooked breakfast was overcooked and swimming in greaseLeft feeling tired on the rest of my journey and had acid reflux most of the morning afterwards

2026-03-01 • via Nuitee
J
Jade • family_with_children • gb
6
Definitely recommend staff and hotel was lovely and 10 minute walk into town
Pros:

Overall experience was a lovely stay very comfortable staff couldn’t do enough for us definitely will be returning on our next trip to Inverness

Cons:

Liked everything

2026-02-28 • via Nuitee
M
Macleay • couple • gb
9
Stay was relaxing easy access to facilities outwith hotel.
Pros:

Had been before and enjoyed the visit.location friendly staff ,homely

2026-02-27 • via Nuitee
A
Andrew • couple • gb
8
Would definitely return, great value for money, staff amazing, generally a very comfortable stay.
Pros:

The staff are all amazin and exceedingly pleasant and helpful, nothing is ever too much trouble. The hotel exceeded our expectations for the price that we paid and the food was delicious. The reception, bar etc are all very comfortable, however, when you enter the hotel part it lets the whole thing down with the decor, could have just been in a transition phase? Everwhere is exceedingly clean and the bed is comfortable, the rooms and bathrooms do need a spruce up but you have everything that you need for a short stay.

Cons:

We had a 'no hot water' incident but it was fixed immediately, the outside area needs a bit of tidying up, I can't think of anything else other than that mentioned above.

2026-02-26 • via Nuitee
M
Michael • couple • gb
10
2026-02-24 • via Nuitee
J
James • couple • gb
10
Pros:

Great location, just out of town, but a nice stroll into town

Cons:

All ok

2026-02-14 • via Nuitee
R
Ross • solo_traveller • gb
10
Relaxed, comfy and cosy
Pros:

Really nice, traditional and quaint hotel, staff were top notch. Shout out to Nick who checked me in.

Cons:

Nothing

2026-01-29 • via Nuitee