Chieftain Hotel

Hotels
8 (2045 reviews)
2, Millburn Road , Inverness , gb

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Heating
Family rooms
Garden
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleaning issues
Room maintenance needed

Categories

Cleanliness
6.5
Several comments highlighted cleaning issues, including dirty areas and stained mattresses.
Service
9
Staff were frequently praised as friendly, helpful, and accommodating.
Location
8.5
Location is appreciated for being walkable and convenient to the city center.
Room Quality
7.5
Rooms were generally comfortable but some needed maintenance and updating.
Amenities
8
Basic amenities were meeting expectations, but some updates needed.
Value for Money
8
Most guests felt they received good value, despite some mentioning overpriced items.
Food and Beverage
8.5
Food was positively reviewed, particularly the dinner options.
Overall Experience
8
Generally a positive experience, with hospitality and location being standout factors.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 14:19

Property Description

Luxurious Accommodation
Experience a stay at The Chieftain Hotel where smartly decorated rooms with free Wi-Fi and en suite facilities await you. Enjoy complimentary tea, coffee, and biscuits, along with a flat-screen TV for your entertainment.

Delicious Dining Options
Indulge in a cooked Scottish breakfast each morning and savor a variety of dishes throughout the day, from local specialties like Highland Chicken to international favorites. The extensive bar menu offers light meals and snacks, perfect for any craving.

Convenient Location
Located just a 4-minute drive from Inverness city centre and train station, The Chieftain Hotel is the ideal base for exploring the city's attractions and the surrounding unspoilt countryside. Book now to experience the perfect blend of comfort and convenience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8
Based on 2045 reviews
Cleanliness: 6.5
Service: 9
Location: 8.5
Room Quality: 7.5
Amenities: 8
Value for Money: 8
Food and Beverage: 8.5
Overall Experience: 8
S
Stephanie • family_with_children • mt
7
2026-08-29 • via Nuitee
V
Vittorio • solo_traveller • it
7
2026-08-28 • via Nuitee
P
Peter • family_with_children • hu
6
Pros:

The lady at the reception who welcomed us was super nice and helpful.
The location is really good. Away from the hustle and bustle, but close to the city center

Cons:

There were two things that made me not rate the place as excellent.
1. There was a party on Saturday in the hotel bar, which closed around 10, I think. However, a group stayed until well after midnight and were very loud, which made it impossible to rest. The staff didn't say anything to them until I went down to the reception.
2. The waiters in the bar were terribly annoying. I paid for 1 hour of billiards, but during that time they wanted to move us to another table 3 times, saying that another group needed tables next to each other. Because of this, we finished the game, but they told us to stay. Because of this, we didn't go to the bar anymore, but went downtown to drink.

2026-08-26 • via Nuitee
P
paul • couple • nl
8
Netjes schoon en vriendelijke mensen
Pros:

Locatie

2026-08-26 • via Nuitee
A
ANGELOS • extended_group • gr
8
Pros:

Free parking . 1km from centre

2026-08-26 • via Nuitee
M
Melody • solo_traveller • fr
9
A hotel that I would highly recommend for the kindness of the staff and not too far from the centre.
Pros:

The staff was lovely.
The room was very clean and the bed very confortable.

2026-08-25 • via Nuitee
C
CAPLeader • solo_traveller • ch
9
2026-08-24 • via Nuitee
L
Lee • solo_traveller • gb
10
Lovely stay ,
Pros:

Gear place ,10/15 min walk to centre , peaceful at night

2026-08-24 • via Nuitee
D
Dave • extended_group • us
8
Nice staff
Pros:

Location and size

Cons:

Dated

2026-08-23 • via Nuitee
M
Marina • couple • nl
7
Leuk hotel dichtbij het centrum van Inverness
Pros:

Het personeel (Siobhan) en haar collega waren super vriendelijk en behulpzaam. Tassen werden naar de kamers gebracht. Parkeren kan naast en achter het hotel onder camera bewaking.

Cons:

Het gebouw is oud en kan wel een kleine renovatie gebruiken. Maar desondanks waren de kamers wel erg ruim en schoon.

2026-08-23 • via Nuitee
M
Miquel • extended_group • es
6
Pràctic per parada a Inverness
Pros:

Personal acollidor

2026-08-22 • via Nuitee
A
Antoine • family_with_children • fr
8
2026-08-22 • via Nuitee
M
Matteo Valducci • couple • it
8
Siobhan
Pros:

Stanza molto bellane pulita, staff super disponibile.

Cons:

La posizione non è centralissima

2026-08-21 • via Nuitee
E
Elisa • couple • it
10
Consigliato anche Gluten free
Pros:

Abbiamo soggiornato per una notte in questo hotel, atmosfera accogliente, ottimo cibo con anche opzioni gluten free, letto super comodo.
la posizione è favorevole sia per il parcheggio per l’auto che è gratis, sia per una passeggiata per il centro.

2026-08-21 • via Nuitee
A
Andrea • extended_group • it
7
Pros:

Comoda struttura, anche se abbiamo soggiornato per una sola notte. Un po’ in periferia ma siamo arrivati al centro a piedi in un quarto d’ora. Letto non comodissimo

2026-08-21 • via Nuitee
E
Elizabeth • couple • us
10
The Chieftain Hotel is a great place to stay!
Pros:

Our stay at the Chieftain Hotel was so nice. It started as soon as we arrived. Shibon was so pleasant and was genuinely interested in us and our travel plans. She helped us decide to stay on Orkney (the next stop on our journey) instead of trying to take the ferry back and forth. Her suggestions for what to do in Inverness were spot on. The hotel also has a popular bar that locals seem to like. I was afraid it might be noisy in the room, but we didn't hear one sound from the bar. The restaurant was very good, too. Julie is an amazing chef. I had one of her omelets for breakfast, and it was the best omelet I have ever eaten. The other members of the staff were very nice and considerate. If I ever return to Inverness, I will definitely be staying at the Chieftain Hotel. (The only thing you need to know is that it is not a 5 minute walk from the train station. It is more like a 20 minute walk.)

2026-08-21 • via Nuitee
O
olivier • solo_traveller • fr
8
Pros:

Le style de l' hôtel
L accueil

Cons:

Isolation phonique.

2026-08-21 • via Nuitee
F
Fabio • solo_traveller • it
8
Pros:

Bella stanza accogliente e pulita, personale simpaticissimo e molto accogliente. Ottima la cena e la colazione convenzionate.

Cons:

Scale per andare in stanza un po ripide.

2026-08-19 • via Nuitee
E
Elizabeth • extended_group • us
10
Will DEFINATELY stay here again!!
Pros:

The staff was AMAZING!! Nick and Shioban were absolutely delightful. It was a very cozy Bed and Breakfast vibe. The room was huge for three adults. And the food was the best we had in any hotel for the 12 days we traveled in Scotland.

Cons:

They were having hot water issues that we were told about, it just got a wee bit frustrating as the shower didn’t get as hot as we like.

2026-08-19 • via Nuitee
R
Robert • solo_traveller • us
1
Pros:

We checked in on 14 August after a long days drive. We sat down to eat at their restaurant and we were hungry. After I informed the server that I have a peanut and tree nut allergy, she returned and said the chef will not be serving us any food from their kitchen, including breakfast. Basically, we were barred from eating at their establishment. I advised we could not stay there and they agreed to a refund. But they didn't help us find another place to stay and we had to get help from another patron who is a native of the city and helped us find somewhere else to stay, even though most hotels were fully booked. They refunded us for our entire 5 day stay. Be warned - if you have any food allergies or specific requirements regarding food prep, they will not only not accomodate you, they may just throw you out of ther eating establishment altogether like that did to us. They are intolerant and rigid. So don't go if you have any disabilities or special needs.

Cons:

See above

2026-08-19 • via Nuitee