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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Restaurant
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Heating
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Family rooms
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Garden
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Bar
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Non-smoking throughout
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Private parking
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Electric vehicle charging station
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Process in place to check health of guests
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Breakfast takeaway containers
Review Highlights
Categories
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Property Description
Colonial Charm and Modern Comfort
Set in a listed colonial-style building, Miller & Carter Maidstone by Innkeeper's Collection offers a unique blend of history and modern amenities.
Delicious Dining Experience
Indulge in a delectable experience at the Miller & Carter Steakhouse, serving mouth-watering grills and a variety of 30-day aged English and Irish Steaks. Perfect for steak enthusiasts.
Convenient Location with Nearby Attractions
Located just a short walk from Maidstone city centre, guests can easily explore attractions like Leeds Castle, scenic parklands, golf courses, theatres, bars, and a large shopping centre. Enjoy activities like canoeing on the River Medway during your stay.
Experience colonial elegance, exceptional dining, and convenient location at Miller & Carter Maidstone by Innkeeper's Collection. Book now for a memorable stay!
A deposit may be required at the property.
Property Policies
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Groups
When booking more than 4 rooms, different policies and additional supplements may apply.
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
You haven't added any cots.
You haven't added any extra beds. -
Pets
Pets are not allowed.
Location
Guest Reviews
Lovely spacious room, very clean and comfortable
No lift
La chambre était spacieuse.
On entend beaucoup le bruit des voitures.
Best hotel I have stated at
No air con in room 2
I loved my room, (No1) It had plenty of space to walk around. The bathroom was clean and had all the mod cons. The bed was comfy. Both my light dinner (Hot Honey Wings with Mac & Cheese) and Breakfast (power up Bowl) was beautifully presented, and tasty. I have no complaints. Only thing was i wish i stayed longer. A good reason to go back.
I have no complaints. All was very well presented and even when my room serve came a bit late, the staff was so good at dealing with it.
Not much good to say as we didn’t stay here
No air conditioning, I’ve never been in a place that is so hot in my whole life fan provided was awful people that were staying from our wedding group even brought there own fans so that they could stay there.
Evening restaurant staff were superb. Food was good, property a mess.
I want to stress, this review is in no way a reflection of the evening restaurant staff. The waitress who looked after us was absolutely superb and the food was good, however:
Overnight stay on way back from France. I think its fair to say, based on the prices on the menu, Miller and Carter see themselves as a semi premium brand, and have certainly tried to lift and seperate themselves away from the typical "pub grub" venue. Our food was good, the service exceptional.
The room was OK, very large, but couldn't sleep due to heat- current heatwave not their fault!- No air con, but 2 fans that barely worked.
My issue isn't with any of this. The problem is, the property basically looks to be in a state of dis-repair. I appreciate refurbishment would be upwards of 500k, but had the property had annual maintenance, it would not look as poor.
Rotten windows and wood everywhere. Images show extent of degradation from inside room and out. This can't be a listed building, so no excuse really. Inside, literally layer upon layer of gloss to try and hold rotten windows and cills together.
For a brand that would want to give a better perception and experience than it's "poorer" sister brand, an absolute mess and certainly spoils the experience of spending £80+ on a steak.
I use Miller and Carter all over the country for entertaining clients. I doubt that will continue, if this is what the company is going to allow their venues to become. Real shame. Bill for 4 dining was £310, plus £223 for two rooms- no air con and rotten woodwork everywhere in both rooms/ dirty shower.
Went down for breakfast and had to ask cleaner if she could let us sit down- no one about. Toasted sour dough missing, no tomato's when food arrived. Dead insects in fresh orange. I won't go on.....
Suggest you avoid. Very disappointed repeat brand customer, now going to be using other steak houses.
All this from someone who only leaves positive reviews!
Location v central
Room - v spacious- with air conditioning- good room service
Very clean
Staff very accommodating and friendly
Good car park facilities
Room was ready and clean except for some yellowing around the toilet which was not a good impression on the rest of the room. The light in the bathroom had an annoying flicker. Bed was firm but as it was a very hot 4 days the A/C was great.
Some areas in the corridor and bedrooms good do with some update , carpets etc
Gute Lage am Rand von Maidstone, ca. 15 Gehminuten ins Stadtzentrum. Kostenfreier Parkplatz am Haus.
Zum Frühstück wurden erstaunlicherweise keine Cerealien angeboten. Das englische Frühstück war aber sonst sehr viel und gut.
Close to town
No drawers
Friendly staff
Great room
Good nights rest
Everything
The room was exceptionally warm. Ideal winter hotel but 2 fans in the room and had to build up furniture to get them pointed at me to cool down plus 3 cold showers through the night, I honestly thought the radiator was switched on
air con possibly or better fans. And fans that are better placed
Fann ingen stans att förvara sina saker
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