Brana by Bernalo Hotels

Hotels
8.6 (2082 reviews)
Calle 42 77-46 , Medellín , co

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Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Front desk (limited hours)
Free wired internet
Access to nearby indoor pool
Airport transportation - pickup (surcharge)
Airport transportation - drop-off (surcharge)
Internet access
See all facilities

Review Highlights

Pros:
Location
Friendly service
Good breakfast
Cons:
Noise from the street and other guests
Issues with cleanliness in some areas

Categories

Cleanliness
8.15
Some reviews mentioned issues with cleanliness, such as the dirty pool.
Service
8.92
Generally positive comments about the service, though some reports of unhelpfulness.
Location
8.85
Multiple reviews praised the convenient and nice location.
Room Quality
8.3
Rooms were described as comfortable but some had issues like noise and lack of storage.
Amenities
8.54
Amenities like the pool and sauna were appreciated, though there were complaints about noise.
Value for Money
8.6
Value for money considered good based on several reviews highlighting affordability.
Food and Beverage
8.75
Breakfast was well-received, though some noted a lack of variety.
Overall Experience
8.72
Overall positive experience with minor grievances.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 08:15

Property Description

Luxurious Accommodation

HOTEL BRANA offers 4-star air-conditioned rooms with private bathrooms and free WiFi. Some rooms even feature balconies for a stunning view.

Relaxation and Convenience

Guests can unwind in the indoor pool or seek assistance anytime with the 24-hour front desk service.

Prime Location

Located near El Poblado Park, Lleras Park, and Laureles Park, HOTEL BRANA provides easy access to popular attractions. Plus, with a paid airport shuttle service to Olaya Herrera airport, your travel convenience is guaranteed.

Ready to experience luxury and comfort at HOTEL BRANA? Book your stay now!

Check-in and check-out hours:
Check-out: 01:00 PM

Location

Guest Reviews

8.6
Based on 2082 reviews
Cleanliness: 8.15
Service: 8.92
Location: 8.85
Room Quality: 8.3
Amenities: 8.54
Value for Money: 8.6
Food and Beverage: 8.75
Overall Experience: 8.72
M
Marcela • solo_traveller • co
10
Hermoso y amable lugar
Pros:

Las instalaciones del hotel son hermosas. El patio es un lugar perfecto para relajarse en la piscina o trabajar en un ambiente agradable. El personal de servicio súper amable.

2026-04-11 • via Nuitee
R
Rafael • couple • us
10
2026-04-10 • via Nuitee
M
Mariusz • couple • pl
10
2026-04-10 • via Nuitee
P
Posada • solo_traveller • co
8
2026-04-08 • via Nuitee
N
Natalia • couple • co
10
2026-04-08 • via Nuitee
E
Esteban • couple • co
9
2026-04-08 • via Nuitee
Álvaro9292 • couple • es
9
Pros:

La piscina , el trato personal y el barrio

Cons:

Las habitaciones poco insonorizadas

2026-04-07 • via Nuitee
H
Hillary • extended_group • pa
10
Confortable
Pros:

The ubication

2026-04-06 • via Nuitee
H
Hillary • couple • pa
10
Nice
Pros:

The have everything and the ubication

Cons:

The most expensive room in the hotel is actually smaller than the standard rooms

2026-04-06 • via Nuitee
C
Christian • couple • pe
6
Meh
Pros:

Las piscinas

Cons:

La habitación no era como en la foto (era mucho más pequeña), y habían cucarachas cerca de la piscina (una voló hacia una chica el domingo 29 que estuve ahí hospedado)

2026-04-05 • via Nuitee
R
Rosell Guevara • couple • pe
8
MUY CONTENTO Y SATISFECHO EN MI ESTADÍA, LO RECOMIENDO.
Pros:

HOTEL MUY CONFORTABLE, PERSONAL MUY ATENTO, LO RECOMIENDO PARA QUE SE HOSPEDEN, YA QUE CUMPLE CON LAS EXPECTATIVAS Y CON EL PAGO POR LA HABITACIÓN.

Cons:

DEBERÍAN PONER MAS MESAS Y SILLAS EN EL ÁREA DE LA PISCINA.

2026-04-02 • via Nuitee
P
Paula • solo_traveller • co
10
Relajante
Pros:

Muu rico y nutritivo

Cons:

No haberme quedado más 😉

2026-04-02 • via Nuitee
S
Stefan • couple • ca
2
Horrible customer service, very unprofessional. I stayed there many many times, never again !
Pros:

The neighbourhood

Cons:

1, The cleaning lady on the 3rd floor was absolutely rude. She asked me to bring back some of the dirty dishes... She is lazy and never cleaned my rooms properly.
2, The Turco was out of service for 3 weeks. The toilets plug up sometimes and during the day there is no hot water.
3, The lady at the check in told us once there is no room available when we showed up after midnight, even we had
a reservation. She didn't apologise when she found out that it was her mistake.
4, The staff at check in is absolutely useless, they never helped me to solve my problem when I could not make a reservation with booking. Except for Christian he was friendly. Even the admin is rude.

2026-04-01 • via Nuitee
L
Lau • couple • co
3
Pésimo
Pros:

Ubicación

Cons:

Estaba sucio con cucarachas

2026-03-30 • via Nuitee
A
Agnès • couple • fr
10
2026-03-28 • via Nuitee
R
Rosalba • couple • co
10
2026-03-28 • via Nuitee
D
Dtr • extended_group • fr
7
2026-03-27 • via Nuitee
C
Carlos • couple • co
8
2026-03-27 • via Nuitee
R
rese205 • solo_traveller • at
8
nettes kleines Hotel mit freundlichen Mitarbeitern und beheiztem Pool
Pros:

Ich war nur eine Nacht dort - kann daher nicht viel sagen.
Mein Zimmer war schon in die Jahre gekommen. Die Gegend ist sehr ruhig und einige Lokal sind fußläufig erreichbar.
Personal spricht nur spanisch, mit Translator war das aber kein Problem.
Sehr freundliches Personal und das Frühstück ist echt top!

Cons:

alles ok

2026-03-23 • via Nuitee
E
Enrico • solo_traveller • it
10
Pros:

Gentilezza, pulizia

Cons:

Niente

2026-03-17 • via Nuitee