Soho Boutique Palacio de Pombo

Hotels
•
SOHO Boutique
8.8 (7703 reviews)
1A Plaza Pombo , Santander , es

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Facilities

Electric bicycle charging station
Non-smoking rooms
Air conditioning
Restaurant
Pets allowed
Coffee Shop on site
Front desk (limited hours)
Free wired internet
Airport transportation - pickup (surcharge)
Airport transportation - drop-off (surcharge)
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Review Highlights

Pros:
Excellent location
Friendly staff
Comfortable rooms
Cons:
Cleanliness issues
Limited amenities
Noise disturbances

Categories

Cleanliness
7.91
Multiple mentions of cleaning issues and odor problems in the bathroom detracted from the overall impression.
Service
9.38
Numerous positive comments about the staff's attentiveness and friendliness contributed to a strong service rating.
Location
9.42
Regularly highlighted as a strong point, with many guests appreciating the central location.
Room Quality
8.87
Generally comfortable rooms praised, although some issues with noise and furniture were reported.
Amenities
7.9
Lack of certain amenities like a gym and parking noted as negatives.
Value for Money
8.86
Good value highlighted by several reviews, though some believe improvements are needed.
Food and Beverage
8.91
Breakfast quality was praised, but some wished for more options.
Overall Experience
9.18
Despite some drawbacks, the overall experience remained favorable for most guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 08:30

Property Description

Luxurious Accommodation
Experience comfort and elegance at Soho Boutique Palacio de Pombo. Our 4-star hotel offers air-conditioned rooms with free WiFi and private bathrooms. Enjoy city views from selected rooms, and unwind with a coffee from your in-room coffee machine.

Convenient Location
Situated in the heart of Santander, our hotel is within walking distance of popular attractions like Santander Cathedral and Menendez Pelayo Library. Explore the city center just 200 meters away or take a short drive to the beautiful Playa El Sardinero beaches.

Exceptional Service
Our bilingual staff is dedicated to ensuring your stay is memorable. From a welcoming reception to assistance in English and Spanish, we are here to cater to your needs. Book your stay at Soho Boutique Palacio de Pombo for a truly unforgettable experience.

Important information:

Reservations for more than 3 rooms may be subject to special conditions and may incur additional supplements. A guarantee deposit will be requested to pay at the confirmation of the reservation.

Pets are not allowed in areas where food or drinks are served or in the wellness areas (swimming pool).

Please note that a maximum of 1 dog is allowed per room with a maximum weight of 10 kg or less.

Please note that this property can accommodate dogs but will not accommodate other types of pets.

When traveling with pets, please note that an extra charge of EUR 12 per pet, per night applies and an additional cleaning fee of EUR 25 per stay.

Pet accommodations includes a welcome box with the following items:
- 1 Eco Water Bowl (1000 ml)
- 1 Eco Food Bowl (750 ml)
- 15 Biodegradable Bags
- 1 Bag Dispenser
- 1 Healthy Snack Bag
- 1 Play Ball

Please note that pets are only allow in Double room and Superior Double room.

Upon arrival at reception, we will request your credit card number as a guarantee for your reservation. This information will be handled with the utmost confidentiality and in accordance with all current data protection regulations.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.8
Based on 7703 reviews
Cleanliness: 7.91
Service: 9.38
Location: 9.42
Room Quality: 8.87
Amenities: 7.9
Value for Money: 8.86
Food and Beverage: 8.91
Overall Experience: 9.18
S
Susan • extended_group • gb
10
Would stay again! Can’t wait to come back.
Pros:

We loved it!! Staff are amazing! So close to everything!

Cons:

Nothing

2026-05-09 • via Nuitee
S
Sergio • couple • ar
8
2026-05-09 • via Nuitee
B
Belen • couple • es
10
2026-05-09 • via Nuitee
A
Andy • extended_group • mc
9
nice location, greta hotel
Pros:

very nice hotel , interioir lovely

Cons:

hard to reach, no close parking , not easy to find even on gps

2026-05-09 • via Nuitee
B
Belen • couple • es
10
Excelente
Pros:

Ubicación

Cons:

Que no tiene parking

2026-05-09 • via Nuitee
J
Jorge • solo_traveller • es
10
2026-05-09 • via Nuitee
E
Elena • couple • es
8
Ubicación excelente
Pros:

Excelente ubicación, muy céntrico, a pocos metros del Mercado del Este, cafeterías y restaurantes. Buena relación calidad-precio. Habitación acogedora. Personal muy amable.

Cons:

Nada más llegar a la habitación, nos percatamos de que las toallas del lavamanos estaban perfectamente colocadas pero tenían varias manchas: nos dio la sensación de que no se habían cambiado y que eran las que usaron los anteriores huéspedes. Seguramente habrá sido un despiste del personal, pero no fue agradable encontrar unas toallas manchadas en un hotel de esta categoría. Se lo comentamos al recepcionista y nos las cambiaron enseguida.
Los fines de semana hay mucho bullicio en la calle hasta altas horas de la madrugada (hay bares en las inmediaciones del hotel), así que nos costó conciliar el sueño. Entre semana es mucho más tranquilo.

2026-05-09 • via Nuitee
A
Andy • extended_group • mc
9
2026-05-09 • via Nuitee
D
Diego • solo_traveller • it
10
2026-05-09 • via Nuitee
A
allison • couple • gb
7
Pros:

Location

Cons:

The noise from the air conditioning through the night was annoying

2026-05-08 • via Nuitee
A
Aurélie • couple • fr
10
Excellent séjour.
Pros:

Hôtel très bien situé, chambre propre et moderne disposant de tout le nécessaire pour passer un agréable séjour. Lits confortables. Façade de l’hôtel très belle. Possibilité de se garer à proximité (sur le port).

Cons:

RAS.

2026-05-08 • via Nuitee
R
raj • extended_group • gb
8
Great location, comfortable and clean. The hotel doesn’t actually have its own parking garage. Parking is in a public un
Pros:

Great location, close to port.

Cons:

The hotel doesn’t actually have its own parking garage.
Parking is in a public underground car park nearby, with a charge of 20 Euro’s.

2026-05-08 • via Nuitee
G
Gareth • solo_traveller • gb
9
A beautiful hotel
Pros:

Beautifully appointed, spacious room, lovely bed all In a central location.

2026-05-08 • via Nuitee
L
lee • solo_traveller • gb
10
Pros:

Everything

Cons:

Leaving

2026-05-07 • via Nuitee
C
Claudia Monticelli • solo_traveller • ar
10
2026-05-07 • via Nuitee
D
diane • couple • gb
10
Pros:

This place is amazing and unbelievable value for money. Worth coming to Santander to stay here

2026-05-07 • via Nuitee
T
T • couple • es
4
2026-05-07 • via Nuitee
S
Sheila • couple • es
10
2026-05-07 • via Nuitee
G
Gary • couple • gb
10
Comfortable with good location
Cons:

Nice hotel but is starting to look a bit tired

2026-05-07 • via Nuitee
A
Ana Marina • solo_traveller • es
10
Pros:

Todo

2026-05-06 • via Nuitee