Soho Boutique Palacio de Pombo

Hotels
•
SOHO Boutique
8.8 (7629 reviews)
1A Plaza Pombo , Santander , es

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Facilities

Electric bicycle charging station
Non-smoking rooms
Air conditioning
Restaurant
Pets allowed
Coffee Shop on site
Front desk (limited hours)
Free wired internet
Airport transportation - pickup (surcharge)
Airport transportation - drop-off (surcharge)
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Review Highlights

Pros:
Excellent location
Friendly staff
Comfortable rooms
Cons:
Cleanliness issues
Limited amenities
Noise disturbances

Categories

Cleanliness
7.91
Multiple mentions of cleaning issues and odor problems in the bathroom detracted from the overall impression.
Service
9.38
Numerous positive comments about the staff's attentiveness and friendliness contributed to a strong service rating.
Location
9.42
Regularly highlighted as a strong point, with many guests appreciating the central location.
Room Quality
8.87
Generally comfortable rooms praised, although some issues with noise and furniture were reported.
Amenities
7.9
Lack of certain amenities like a gym and parking noted as negatives.
Value for Money
8.86
Good value highlighted by several reviews, though some believe improvements are needed.
Food and Beverage
8.91
Breakfast quality was praised, but some wished for more options.
Overall Experience
9.18
Despite some drawbacks, the overall experience remained favorable for most guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 08:30

Property Description

Luxurious Accommodation
Experience comfort and elegance at Soho Boutique Palacio de Pombo. Our 4-star hotel offers air-conditioned rooms with free WiFi and private bathrooms. Enjoy city views from selected rooms, and unwind with a coffee from your in-room coffee machine.

Convenient Location
Situated in the heart of Santander, our hotel is within walking distance of popular attractions like Santander Cathedral and Menendez Pelayo Library. Explore the city center just 200 meters away or take a short drive to the beautiful Playa El Sardinero beaches.

Exceptional Service
Our bilingual staff is dedicated to ensuring your stay is memorable. From a welcoming reception to assistance in English and Spanish, we are here to cater to your needs. Book your stay at Soho Boutique Palacio de Pombo for a truly unforgettable experience.

Important information:

Reservations for more than 3 rooms may be subject to special conditions and may incur additional supplements. A guarantee deposit will be requested to pay at the confirmation of the reservation.

Pets are not allowed in areas where food or drinks are served or in the wellness areas (swimming pool).

Please note that a maximum of 1 dog is allowed per room with a maximum weight of 10 kg or less.

Please note that this property can accommodate dogs but will not accommodate other types of pets.

When traveling with pets, please note that an extra charge of EUR 12 per pet, per night applies and an additional cleaning fee of EUR 25 per stay.

Pet accommodations includes a welcome box with the following items:
- 1 Eco Water Bowl (1000 ml)
- 1 Eco Food Bowl (750 ml)
- 15 Biodegradable Bags
- 1 Bag Dispenser
- 1 Healthy Snack Bag
- 1 Play Ball

Please note that pets are only allow in Double room and Superior Double room.

Upon arrival at reception, we will request your credit card number as a guarantee for your reservation. This information will be handled with the utmost confidentiality and in accordance with all current data protection regulations.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.8
Based on 7629 reviews
Cleanliness: 7.91
Service: 9.38
Location: 9.42
Room Quality: 8.87
Amenities: 7.9
Value for Money: 8.86
Food and Beverage: 8.91
Overall Experience: 9.18
Елена • solo_traveller • bg
10
2026-04-18 • via Nuitee
G
Gordon • couple • gb
10
Fantastic central location and beautiful hotel
Pros:

Fantastic location and beautiful large room with a view. Close to great restaurants and bars. Very close to art galleries and the walking on the harbour.

Cons:

N/a

2026-04-18 • via Nuitee
Q
Quentin • solo_traveller • fr
7
Bel endroit mais pas tout à fait à la hauteurs de ses prétensions
Pros:

Le style du bâtiment et le décor de la chambre.

Cons:

Petit-déjeuner très cher. Les couloirs sont sonorisés : pourquoi cette (mauvaise) musique en continu, comme dans un centre commercial en mal de clients ? Je demande à la réception si la musique s’arrête la nuit. On me répond oui, à 21h. Je rentre à 22h, la musique est toujours là. Je dois retourner me plaindre à la réception pour qu’ils l’eteignent enfin. Ça manque de classe, pour un hôtel prétendu « boutique » quatre étoiles.

2026-04-18 • via Nuitee
N
Nuala • solo_traveller • ie
8
2026-04-18 • via Nuitee
M
Mr • family_with_children • hk
9
2026-04-18 • via Nuitee
A
ANTONIA • solo_traveller • es
9
2026-04-18 • via Nuitee
W
William • family_with_children • gb
10
2026-04-17 • via Nuitee
J
John • couple • gb
10
Hotel made my stay relaxing and stress free
Pros:

Good location. Staff helpful and pleasant

Cons:

Very comfortable and spacious

2026-04-17 • via Nuitee
T
tomy • couple • es
9
2026-04-17 • via Nuitee
K
Karen • couple • gb
8
Comfortable stay for a night or two in convenient location
Pros:

Convenient for the coast and shops and bus and train station.
Comfortable bed with a late check out.

Cons:

It’s a bit tired in some common areas. Terrible view from window. Toilet not flush fitted against the wall had a big wobble.

2026-04-17 • via Nuitee
C
Carolyn • solo_traveller • us
9
2026-04-17 • via Nuitee
P
Pierre • family_with_children • fr
10
Top
Pros:

Centralité

2026-04-16 • via Nuitee
M
Merche • couple • es
9
2026-04-16 • via Nuitee
C
Christine • couple • gb
10
2026-04-16 • via Nuitee
M
Montserrat • solo_traveller • es
10
2026-04-16 • via Nuitee
L
Lester • couple • es
10
Looking forward to staying again.
Pros:

Lovely hotel in a central location. Underground parking on the doorstep. Very interesting old style building with ornate rooms to relax in. Well presented breakfast with plenty of choice.

Cons:

Nothing.

2026-04-16 • via Nuitee
C
Cecilia • couple • es
7
2026-04-16 • via Nuitee
N
Nati • solo_traveller • es
10
2026-04-15 • via Nuitee
R
Richard • couple • fr
9
2026-04-15 • via Nuitee
L
laurence • family_with_children • fr
10
TRÈS BELLE SURPRISE
2026-04-15 • via Nuitee