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Facilities
Property facilities
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Offsite parking discounted rates available
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Electric bicycle charging station
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Non-smoking rooms
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Swimming pool
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Terrace
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Family rooms
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Luggage storage
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Express check-in/check-out
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Soundproof rooms
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Ski storage
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Non-smoking throughout
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Private check-in/check-out
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Shared lounge/TV area
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Board games/puzzles
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Shuttle service (additional charge)
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Allergy-free room
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Outdoor furniture
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Fruits
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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Process in place to check health of guests
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Access to health care professionals
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Face masks for guests available
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Security alarm
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Thermometers for guests provided by property
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Ski storage
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Television in common areas
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Ski-in/ski-out access
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Express check-in
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Free wired internet
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Golfing on site
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Self parking (surcharge)
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Pool sun loungers
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Offsite parking discounted rates available
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Internet access
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Private picnics
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Wine release events
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Reception hall
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Exercise/lap pool
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Japanese garden
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Covered parking
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Secured parking
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Snow sports gear
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Swimming nearby
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Bicycle-friendly property
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Electric bicycle charging station
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Charcoal grill
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Vegetarian menu options available
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Accessible shuttle
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No accessible shuttle
Review Highlights
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Property Description
Luxurious Accommodation
Boutique hotel Mezi plutky, nestled in Čeladná, offers elegant rooms with mountain and pool views. Each room features a desk, premium bed linen, and a private patio, ensuring a comfortable stay.
Convenient Amenities
Guests can enjoy free WiFi, a shared lounge, and ski-to-door access at this 4-star property. The hotel also boasts a bar, terrace, and garden, perfect for relaxation after a day of hiking or skiing in the picturesque surroundings.
Ideal Location
Situated just a short distance from popular attractions like Ostrava Arena and ZOO Ostrava, this allergy-free hotel provides easy access to nearby landmarks. Don't miss the chance to experience luxury and convenience at Boutique hotel Mezi plutky.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children ages 10 and older are allowed.
You haven't added any cots.
You haven't added any extra beds. -
Pets
Pets are not allowed.
Location
Guest Reviews
A beautiful old building, restored with great taste and sensitivity. A charming garden with plenty of space to relax, spacious rooms with very comfortable beds. Excellent food and, above all, charming and very helpful hosts. If you are looking for unique, intimate places in exceptional locations, this is one of them. We will definitely be back.
Nothing
Architektúra
+ beautiful surroundings
+ gorgeous architecture & design
+ amazingly kind host
+ private wine cellar
+ uniquely peaceful gardens
+ great food (breakfast & dinner)
The building itself had a charming exterior, and the garden surrounding the hotel was quite pleasant.
I recently had the misfortune of staying at what was advertised as a 4-star boutique hotel on Booking.com, only to discover that it was nothing more than a subpar pension with no reception or proper service. This was a complete scam, and I feel compelled to share my terrible experience.
Additionally, the breakfast provided was of extremely poor quality, and for dinner, they served only one main dish. If that particular choice didn't suit your preferences, you were left with no other option but to venture outside and find a different restaurant.
The so-called "luxury apartment" was a joke. The WC (toilet) was situated in an open space, providing zero privacy. I found this to be completely unacceptable, as privacy is a basic expectation when it comes to using the bathroom. Additionally, there was no coffee maker in the room; instead, it was only available in the kitchen. Even worse, the Nespresso capsules were not being refilled, leaving me unable to enjoy a cup of coffee. It was a blatant oversight and a clear sign of the hotel's lack of attention to detail.
The hot water situation was abysmal as well. During my showers, the hot water would run out after a mere 2-3 minutes, leaving me shivering in the cold water. I had to wait several minutes for the water to heat up again, which was a major inconvenience and a source of frustration.
To add insult to injury, the hotel lacked basic amenities that one would expect from a purported 4-star establishment. There were no paper tissues in the room, which is a basic necessity for any guest. It was a complete catastrophe, and the hotel failed to deliver on its promises.
When I confronted the owners about the numerous issues, their response was dismissive and condescending. They claimed that it was a "special concept" that I apparently couldn't grasp. This kind of response only further highlighted their lack of professionalism and disregard for their guests' satisfaction.
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