The Gordon House Hotel

Hotels
7.4 (1018 reviews)
91 High Street Rochester , Rochester , GB

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Heating
Family rooms
Luggage storage
Express check-in/check-out
Bar
Fax/photocopying
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Cleanliness issues
Room discomfort

Categories

Cleanliness
6.93
Cleanliness was mentioned negatively in several reviews, highlighting issues of food left in drawers and dirty paintwork.
Service
8.4
Reception staff were mentioned as friendly and helpful, providing good service.
Location
8.94
Location was frequently praised, with guests appreciating its proximity to the cathedral and other amenities.
Room Quality
6.39
Room quality received criticism for being cold, uncomfortable, and outdated in decor.
Amenities
7.42
Amenities were noted with mixed feelings, such as lack of food options and minor issues with facilities.
Value for Money
7.88
Value for money was generally considered decent with some guests feeling they got good service for the price.
Food and Beverage
5.93
Food options were limited, as meals were not provided, affecting the overall rating in this category.
Overall Experience
7.3
Overall experience averaged out to a decent stay, affected by specific room issues but balanced by location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 12:00

Property Description

Charming 2-Star Hotel in Rochester

Cozy Rooms and Convenient Amenities
Experience comfort and convenience at The Gordon House Hotel. Relax in rooms with a seating area, flat-screen TV, and a private bathroom. Enjoy free WiFi and the option for private parking.

Dining and Relaxation
Indulge in delicious breakfast on weekends in the hotel's restaurant. Unwind at the bar, shared lounge, or garden.

Prime Location
Located just 400 meters from Rochester Cathedral, The Gordon House Hotel is a perfect choice for travelers. The proximity to London City Airport adds to the convenience.

Book your stay at The Gordon House Hotel for a delightful experience!

Important information:

Please note that guests may experience some noise from the adjoining high street, mainly during weekends.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.4
Based on 1018 reviews
Cleanliness: 6.93
Service: 8.4
Location: 8.94
Room Quality: 6.39
Amenities: 7.42
Value for Money: 7.88
Food and Beverage: 5.93
Overall Experience: 7.3
R
Robert • solo_traveller • gb
8
Pros:

Great position. Generally comfortable but very 'tired'.
Has new management and re-furbishment begins.
The staff (Vicky) was exceptional both in personality and actions.
Sadly there were no catering facilities, apart from tea /coffee with a kettle.
Lots of cafés/restaurants adjacent.
Has enormous potential...good luck.

Cons:

Lack of catering. Very tired fabric to building

2026-09-18 • via Nuitee
J
John • extended_group • gb
8
My stay in Rochester was thoroughly enjoyable.
Pros:

The hotel is ideally suited for visiting the historic attractions of Rochester. It's also within a short distance from the railway station.
Our room was spacious, comfortable and clean, with excellent bed linen and towels. The shower worked well.
We had wondered if the room might be subject to noise as it faced the High Street, but this was not an issue for us and we had a restful night.
Because the restaurant is being refurbished, the hotel was unable to offer breakfast. However, we were given a discount voucher for the cafe / restaurant they also own, and had an excellent meal there.
The hotel is under new ownership, and the proprietors have plans to upgrade facilities in the future, with several improvements already in evidence.
All the staff I met, including those at the cafe, were most pleasant, welcoming and helpful. I'm hoping to return to experience the results of their endeavours in the near future.

Cons:

There was nothing I specifically disliked, or which affected my enjoyment of this visit. interior decoration does need refreshing and upgrading, which the owners acknowledge and are addressing.

2026-09-18 • via Nuitee
M
Muhammed • couple • gb
10
Great
Pros:

I was running late the staff stayed late for me to check inn. Was so helpfull. Cant appreicate more

2026-09-15 • via Nuitee
E
Edward • extended_group • gb
7
2026-09-15 • via Nuitee
D
Daniel • solo_traveller • gb
8
Pros:

Location

Cons:

A bit dated

2026-09-14 • via Nuitee
M
Margaret • couple • gb
10
Every where we wanted to see was at hand, Lots of lovely little cafes, and everyone so friendly.
Pros:

The main thing was the staff and the owner. They were so warm and friendly. Many years ago we had stayed there before but didn’t realise that till we arrived and booked in. The hotel was in the centre of Rochester, which was why we chose it. The owner introduced herself , Leila, and she is such a lovely lady. It made our stay memorable.. Thankyou all.

Cons:

Nothing

2026-09-13 • via Nuitee
D
d • solo_traveller • gb
8
Pros:

location; free parking; wifi signal; I left something behind & the staff was very helpful in returning it to me

2026-09-10 • via Nuitee
W
William • couple • gb
7
2026-09-07 • via Nuitee
D
Daniele • solo_traveller • it
8
2026-09-06 • via Nuitee
J
jane • solo_traveller • gb
10
Rochester-rekaxing stay
Pros:

Lovely comfy bed, good shower, friendly staff.
Hotel in ideal pisition on the high street, almost opposite the cathedral.

Cons:

Shame the bar and restaurant were not open, but the hotel is being refurbished. Will stay again.

2026-09-06 • via Nuitee
J
Jasmina • solo_traveller • mk
8
Charming hotel in the heart of Rochester
Pros:

Lovely family-run hotel in the heart of historic Rochester. Rooms were clean and had coffee/tea and milk offered. Beds were comfortable and rooms were not noisy (I stayed during working days, not on weekends).

Cons:

It is an old hotel. If you look for modern style, this will fail your expectations. If you want to treasure the ways of the past, you will love it.

2026-09-05 • via Nuitee
O
Oji • solo_traveller • gb
7
2026-09-05 • via Nuitee
J
Jill • solo_traveller • gb
7
Excellent location
Pros:

Excellent location

Cons:

Nothing

2026-09-04 • via Nuitee
V
Valerie • solo_traveller • gb
1
Awful
Pros:

No breakfast available

Cons:

No. Hot water, couldn't get hold of a y staff

2026-09-03 • via Nuitee
Z
Zaur • solo_traveller • gb
10
2026-09-03 • via Nuitee
B
Bilginer • family_with_children • tr
7
Pros:

İnternet problemi var.

Cons:

internet

2026-09-03 • via Nuitee
L
Lucy • couple • gb
6
2026-08-30 • via Nuitee
S
Sarah • couple • gb
8
Prefect for our needs for 1 night whilst visiting family in Rochester.
Pros:

Clean and comfortable. Convenient for High Street

Cons:

Noisy until late as on High Street, you can’t have it both ways!

2026-08-30 • via Nuitee
S
sue • couple • gb
7
Will be an excellent hotel when ownership completes
Pros:

Location

Cons:

In process of ownership change no breakfast facilities

2026-08-30 • via Nuitee
O
Oder • couple • fr
6
Séjour agréable
Pros:

La proximité de la cathédrale où nous devions assister à un évènement spécial.
Différents Cafés à côté pour varier le petit déjeuner.

Cons:

La chambre confortable.
Mais un peu petite pour deux et vraiment trop chaude et difficile a aérer !!

2026-08-27 • via Nuitee