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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Heating
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Family rooms
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Luggage storage
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Express check-in/check-out
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Bar
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Fax/photocopying
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Meeting/banquet facilities
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Non-smoking throughout
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Private parking
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Shared lounge/TV area
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Concierge service
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Allergy-free room
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Snack bar
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Outdoor furniture
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Wine/champagne
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Property cleaned by professional cleaning companies
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Key access
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CCTV outside property
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CCTV in common areas
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Screens / Barriers between staff and guests for safety
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24-hour security
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Security alarm
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Key card access
Review Highlights
Categories
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Property Description
Charming 2-Star Hotel in Rochester
Cozy Rooms and Convenient Amenities
Experience comfort and convenience at The Gordon House Hotel. Relax in rooms with a seating area, flat-screen TV, and a private bathroom. Enjoy free WiFi and the option for private parking.
Dining and Relaxation
Indulge in delicious breakfast on weekends in the hotel's restaurant. Unwind at the bar, shared lounge, or garden.
Prime Location
Located just 400 meters from Rochester Cathedral, The Gordon House Hotel is a perfect choice for travelers. The proximity to London City Airport adds to the convenience.
Book your stay at The Gordon House Hotel for a delightful experience!
Please note that guests may experience some noise from the adjoining high street, mainly during weekends.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.
Location
Guest Reviews
Hotel is in The process of changing hands so no facilities
The room smelt of cigarettes
Very comfortable for reasonable cost
nothing
Beautiful building with a newly arrived family team with a vision of what it could be. For the price it was reasonable to good value with everyone being helpful and apologetic for the ongoing renovations. Location on the main street opposite the cathedral is great. With so many original features awaiting some love this has so much potential. I wish the new owners luck.
Understandably no food provision and no bar as its being renovated but you get 20% off at a local cafe/restaurant which more than covers it.
Es acollidor i net. I al Centre de Rochester!
Hotel was right in the centre of Rochester, ideal for visiting the cathedral & castle. When I did see them the staff were friendly and approachable and I was able to arrange leaving my car in the hotel car park until the evening after I had 'checked out' from my room in the morning.
I entered and exited the hotel at various times during the day and the staff were not always there. I found myself letting fellow guests into the hotel.
The location of the hotel is really good. It's right on the high street and you can access the shops, restaurants, cathedral and castle within a few minutes walk. It has its own car park, and although this costs £10 a day, the convenience of having a space to come back to is a big bonus for anyone driving to this hotel. The room was large and the beds reasonably comfortable despite not being top notch. At this point it's worth saying that the new owners only took this hotel on around the beginning of September and have made some improvements such as the use of key cards to get into the room and the hotel itself at less social hours and some changes to bathroom facilities. They provided us with brand new towels (so new they'd forgotten to wash them first and so we got some fluffiness on us but this was a minor issue) and when one of our bedside lamps had a broken bulb they replaced it immediately. Reception were very friendly and helpful generally. The windows had secondary glazing and the tv in the room was good quality with access to freeview channels. Tea, coffee, milk and sugar and little biscuits are provided with the kettle which was a very welcome addition. Whilst the decor is currently quite wacky I am sure there will be lot of redecoration to come. I just hope they don't make it all grey as it wouldn't suit the character of the building. There was quite a lot of grey in our room. Bathroom was en suite and of a reasonable standard. The shower was new, as was the shower curtain and basic toiletries are provided. The wardrobe is generous and the drawers to put clothes in but there weren't many hangers.
The restaurant is being refurbished (although there was no sign of any work while we were there) so they don't serve breakfast or any other snacks, nor do they serve drinks from their bar. They do offer 20% discount at Quills restaurant up the road, but it is one of the furthest restaurants on the high street up from the hotel and they don't open till 9am. There are at least two other cafes which open at 8am and we chose those instead. The reception is only manned from 3pm to 9pm and there is a slight feeling of being left alone in the hotel when there's no one there. I'm not sure why they aren't manning the desk in the morning, though clearly someone unlocks the front door (you have to come round the back at unsocial hours). Perhaps someone is on the premises, I don't know, but an emergency number is provided. We had an issue with both our keycards suddenly failing to work but reception was open at the time luckily and the issue was quickly resolved. Being in the high street weekends (Friday, Saturday nights) can get a bit lary on the high street with revellers being quite noisy into the later hours and small hours, but not all night. I am a sensitive and light sleeper, and with some reduction with ear plugs in I found I was able to sleep so I don't think the noise went on that late. Many cars are electric now so traffic noise isn't a huge issue. You can hear a little noise from other rooms as the floors are quite creaky, but remember this is a very old characterful building and floors slope as well. There aren't many places to put things down in the bathroom.
The location is fantastic and hard to beat!
Appreciate updating has to be done so was a little disappointed the bar and restaurant wasn’t in operation but am sure it will be great once it’s done
Good room, nice size and clean. No lift to top floor and hotel is undergoing works. However this is reflected in the price and makes it excellent value
Good room
Friendly staff
Staff was super friendly and professional from the get go, room was spotlessly clean and had all the basics that are needed. Some beautiful period original features!
It would have been nice to have some decaff tea and coffee in the room and there doesnt seem to be a plug by the bed or close to the bed for your phone as that is where the lamps are plugged in. However, there are plenty of other opportunities by the tv and coffee station. Decor is a bit dated but they are renovating.
It was nice comfy hotel, beautiful room, great location, a little old shower, but it’s old town, so it was not a big deal. I liked it a lot.
I didn’t read that the parking was 10£ extra. It was not a problem, I was just not prepared.
Great position. Generally comfortable but very 'tired'.
Has new management and re-furbishment begins.
The staff (Vicky) was exceptional both in personality and actions.
Sadly there were no catering facilities, apart from tea /coffee with a kettle.
Lots of cafés/restaurants adjacent.
Has enormous potential...good luck.
Lack of catering. Very tired fabric to building
The hotel is ideally suited for visiting the historic attractions of Rochester. It's also within a short distance from the railway station.
Our room was spacious, comfortable and clean, with excellent bed linen and towels. The shower worked well.
We had wondered if the room might be subject to noise as it faced the High Street, but this was not an issue for us and we had a restful night.
Because the restaurant is being refurbished, the hotel was unable to offer breakfast. However, we were given a discount voucher for the cafe / restaurant they also own, and had an excellent meal there.
The hotel is under new ownership, and the proprietors have plans to upgrade facilities in the future, with several improvements already in evidence.
All the staff I met, including those at the cafe, were most pleasant, welcoming and helpful. I'm hoping to return to experience the results of their endeavours in the near future.
There was nothing I specifically disliked, or which affected my enjoyment of this visit. interior decoration does need refreshing and upgrading, which the owners acknowledge and are addressing.
I was running late the staff stayed late for me to check inn. Was so helpfull. Cant appreicate more
Location
A bit dated
The main thing was the staff and the owner. They were so warm and friendly. Many years ago we had stayed there before but didn’t realise that till we arrived and booked in. The hotel was in the centre of Rochester, which was why we chose it. The owner introduced herself , Leila, and she is such a lovely lady. It made our stay memorable.. Thankyou all.
Nothing
location; free parking; wifi signal; I left something behind & the staff was very helpful in returning it to me
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