The Gordon House Hotel

Hotels
7.4 (912 reviews)
91 High Street Rochester , Rochester , gb

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Children allowed

Facilities

Non-smoking rooms
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Non-smoking throughout
Private check-in/check-out
Shared lounge/TV area
Concierge service
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Cleanliness issues
Room discomfort

Categories

Cleanliness
6.93
Cleanliness was mentioned negatively in several reviews, highlighting issues of food left in drawers and dirty paintwork.
Service
8.4
Reception staff were mentioned as friendly and helpful, providing good service.
Location
8.94
Location was frequently praised, with guests appreciating its proximity to the cathedral and other amenities.
Room Quality
6.39
Room quality received criticism for being cold, uncomfortable, and outdated in decor.
Amenities
7.42
Amenities were noted with mixed feelings, such as lack of food options and minor issues with facilities.
Value for Money
7.88
Value for money was generally considered decent with some guests feeling they got good service for the price.
Food and Beverage
5.93
Food options were limited, as meals were not provided, affecting the overall rating in this category.
Overall Experience
7.3
Overall experience averaged out to a decent stay, affected by specific room issues but balanced by location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 12:00

Property Description

Charming 2-Star Hotel in Rochester

Cozy Rooms and Convenient Amenities
Experience comfort and convenience at The Gordon House Hotel. Relax in rooms with a seating area, flat-screen TV, and a private bathroom. Enjoy free WiFi and the option for private parking.

Dining and Relaxation
Indulge in delicious breakfast on weekends in the hotel's restaurant. Unwind at the bar, shared lounge, or garden.

Prime Location
Located just 400 meters from Rochester Cathedral, The Gordon House Hotel is a perfect choice for travelers. The proximity to London City Airport adds to the convenience.

Book your stay at The Gordon House Hotel for a delightful experience!

Important information:

Please note that guests may experience some noise from the adjoining high street, mainly during weekends.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs GBP 10 per day.

Location

Guest Reviews

7.4
Based on 912 reviews
Cleanliness: 6.93
Service: 8.4
Location: 8.94
Room Quality: 6.39
Amenities: 7.42
Value for Money: 7.88
Food and Beverage: 5.93
Overall Experience: 7.3
P
Paul • couple • gb
7
2026-02-10 • via Nuitee
S
sandra • couple • ie
4
Very dated and worn and probably homeless accommodation if honest
Pros:

Great location

Cons:

Really old fashioned and worn out. Also can't access front of building from 11pm to 7 am but staff do let you know that you have to enter from back lane. I wonder is it used as a homeless hostel mostly with one or two rooms to booking .com etc. Very dated mould in bathroom. No lift and about 3 floors up some really old stairs. Kind of grubby too dust everywhere and floors not hoovered. In fairness not like that in room rather just communal areas. We paid for deluxe double not sure what was deluxe about it. Very hard to get staff at reception. Had emailed for early check in but impossible to find anyone there, when 3pm arrived we had to wait for quite a while. I'd say its a homelessness accommodation generally. Just something didn't seem right tbh. Cld see kitchens on cameras at reception but wo knows where in building they were. Wouldn't stay again tbh

2026-01-29 • via Nuitee
F
fuller • couple • gb
8
good 👍
Pros:

room location

Cons:

haveing breakfast

2026-01-29 • via Nuitee
H
Hannah • family_with_children • gb
7
You get what you pay for.
Pros:

Location was great.

Cons:

Too hot in the room, radiator thermostat was broken, light fittings need a good clean. Pillows were compacted and solid.

2026-01-28 • via Nuitee
S
Simon • solo_traveller • gb
7
2026-01-24 • via Nuitee
W
Willa • couple • gb
8
A unique place to stay. Enjoy the character of the place and you will be fine.
Pros:

This is a charming and elegant hotel with lots of character. The rooms are huge with lovely big windows. Perfectly comfortable. The staff are lovely. It was very very nice not staying in a corporate chain hotel. We enjoyed having a drink in the cosy bar. Excellent location.

Cons:

Yes it’s a bit dated but I would call it faded elegance. The back entrance from the car park looks scruffy. We stayed on a Saturday night and our room faced the street which was noisy from people having fun on a night out.

2026-01-23 • via Nuitee
J
Jan Anastassis • solo_traveller • de
10
Pros:

Sauberkeit und das Bett

Cons:

Kein Frühstück im Haus dafür nebenan eine fantastische Bäckerei und exzellente Qualität

2026-01-22 • via Nuitee
B
Bandipalyam • solo_traveller • gb
10
2026-01-20 • via Nuitee
H
Howard • extended_group • gb
9
Great Characterful Stay!!
Pros:

Great room! Beautiful old building right in the middle of the wonderful Rochester High Street. So nice to find a hotel with character and not some soulless modern horror.

Cons:

The hotel could do with some refurbishment. Especially the carpets!

2026-01-20 • via Nuitee
R
Richard • couple • je
6
Pros:

Location

Cons:

Upkeep and facilities

2026-01-20 • via Nuitee
C
Carl • solo_traveller • gb
7
2026-01-20 • via Nuitee
C
Coral • couple • gb
8
It's not the Savoy, but clean room, friendly staff & great location
Pros:

The staff were very friendly and thoughtful, putting us in a room at the back away from the high street and giving us a fan in the room as it was hot outside. The fan was hugely appreciated! The room was clean, and we had tea and coffee if we wanted. The TV was great, with lots of channels and streaming services to choose from. The location was perfect, right next to the train station and a short walk from the river. And right next door to a brilliant coffee shop too.

Cons:

It could do with a refurb, some new furniture, etc, but it was clean and we were happy overall.

2026-01-19 • via Nuitee
B
Bovis • couple • gb
5
Pros:

Such a lovely hotel nice sized rooms, staff were lovely but the owners are letting themselves down with silly issues that are simple to rectify if they paid a little more attention to details and comfort, a great place to stay and would definitely be worth the money if they sort a few problems out

Cons:

1)Room 5 bed needs replacing it is broken, (but the staff were lovely and changed our rooms no problems what so ever),
2)Curtains not even hung on the hooks properly
3) paint work patches of different colours
4) carpets in bedrooms need a good clean very sticky in places were it's very old and worn
5) mold in the corners of the rooms and on the tiles in the bathrooms
6) this establishment does not offer breakfast/dinner (but you are surrounded with eating/drinking establishments)

2026-01-19 • via Nuitee
A
Andrew and Dina • couple • ag
7
All very good
Pros:

We loved the real historical character

2026-01-19 • via Nuitee
J
Julie • solo_traveller • gb
8
2026-01-19 • via Nuitee
V
Victoria • couple • us
4
Pros:

nothing

Cons:

I had to pay for the second day when I left early because the hotel was not what I expected

2026-01-19 • via Nuitee
S
Sanjay • couple • gb
5
Pros:

Everything is nice for the stay.

Cons:

Only the expired amenities.

2026-01-19 • via Nuitee
D
Dylan • solo_traveller • gb
8
2026-01-19 • via Nuitee
Y
Yvonne • extended_group • se
7
Nöjd
Cons:

Flexiblare incheckning

2026-01-19 • via Nuitee
D
Dawn • extended_group • gb
10
2026-01-19 • via Nuitee