The Gordon House Hotel

Hotels
7.4 (931 reviews)
91 High Street Rochester , Rochester , gb

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Children allowed

Facilities

Non-smoking rooms
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Non-smoking throughout
Private check-in/check-out
Shared lounge/TV area
Concierge service
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Cleanliness issues
Room discomfort

Categories

Cleanliness
6.93
Cleanliness was mentioned negatively in several reviews, highlighting issues of food left in drawers and dirty paintwork.
Service
8.4
Reception staff were mentioned as friendly and helpful, providing good service.
Location
8.94
Location was frequently praised, with guests appreciating its proximity to the cathedral and other amenities.
Room Quality
6.39
Room quality received criticism for being cold, uncomfortable, and outdated in decor.
Amenities
7.42
Amenities were noted with mixed feelings, such as lack of food options and minor issues with facilities.
Value for Money
7.88
Value for money was generally considered decent with some guests feeling they got good service for the price.
Food and Beverage
5.93
Food options were limited, as meals were not provided, affecting the overall rating in this category.
Overall Experience
7.3
Overall experience averaged out to a decent stay, affected by specific room issues but balanced by location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 12:00

Property Description

Charming 2-Star Hotel in Rochester

Cozy Rooms and Convenient Amenities
Experience comfort and convenience at The Gordon House Hotel. Relax in rooms with a seating area, flat-screen TV, and a private bathroom. Enjoy free WiFi and the option for private parking.

Dining and Relaxation
Indulge in delicious breakfast on weekends in the hotel's restaurant. Unwind at the bar, shared lounge, or garden.

Prime Location
Located just 400 meters from Rochester Cathedral, The Gordon House Hotel is a perfect choice for travelers. The proximity to London City Airport adds to the convenience.

Book your stay at The Gordon House Hotel for a delightful experience!

Important information:

Please note that guests may experience some noise from the adjoining high street, mainly during weekends.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs GBP 10 per day.

Location

Guest Reviews

7.4
Based on 931 reviews
Cleanliness: 6.93
Service: 8.4
Location: 8.94
Room Quality: 6.39
Amenities: 7.42
Value for Money: 7.88
Food and Beverage: 5.93
Overall Experience: 7.3
E
Etienne • solo_traveller • fr
7
Bon emplacement mais à perdu son âme
Pros:

Hotel bien situé mais très impersonnel

Cons:

Sentiment de ghost hotel

2026-04-01 • via Nuitee
J
Julie • couple • gb
6
Pros:

Great location

2026-03-30 • via Nuitee
L
Lee • couple • gb
10
2026-03-30 • via Nuitee
S
Steve Jepson • couple • gb
9
2026-03-29 • via Nuitee
J
John • solo_traveller • gb
7
2026-03-29 • via Nuitee
P
Paul • couple • gb
8
2026-03-23 • via Nuitee
C
carolmsalter • Business • Manston, Isle of Thanet, Kent, England
8
A welcoming and friendly establishment
Pros:

I booked this hotel deliberately because it is in the old town, had its own car park which was cheaper than the town car parks, and was in walking distance of the Corn Exchange where I was taking part in the art fair for 4 days.

Because of the price I paid, I wasn't expecting 5 star accommodation. Clean and comfy was what I expected. It was a pleasant surprise to also get lovely customer service in the form of May, the owner and her staff.

I knew breakfast wasn't served here, but that was fine, too. There were four cafes within walking distance, including a Costa.

My room was fine, clean, a lovely huge bed. All the things you'd expect: iron and board, safe, hair dryer, tea things, etc.

Only negatives. The radiator was a bit hot, making the room hot at night - i like a cool room. There were stairs to my room. The building is 300 years old and looking its age but I love old places. Similar to a pre-loved toy, it's showing both wear and history.

I was made to feel so welcome. I'd certainly stay here again.

2026-03-17 • via Tripadvisor
A
Armando • extended_group • es
7
2026-03-16 • via Nuitee
S
Sarah • couple • gb
8
A central hotel, worth a stay
Pros:

Friendly welcome from polite staff upon arrival and our request for a room at the back of the hotel was granted. Bed was very comfortable.

Cons:

Not the fault of the hotel at all, but the prolonged noise (being very loud music from a car stereo) from adjacent car park around midnight/1am disturbed our sleep.

2026-03-15 • via Nuitee
D
derek • couple • gb
5
It was acceptable for a 2 star hotel.
Cons:

We were already aware that there was no breakfast available, so that was okay. More relevant were the fact that the bed was squeaky and that the towels had seen better days.

2026-03-14 • via Nuitee
I
Ilse • couple • be
4
2026-03-12 • via Nuitee
T
Tony • couple • gb
8
Great location and value for money
Pros:

Location & staff

Cons:

Too hot in the room

2026-03-01 • via Nuitee
L
Lynne • solo_traveller • us
10
Friendly, comfy, traditional, location was great
Pros:

Great location for shops and restaurants and was walking distance to all attractions and great parking

Cons:

Few stairs with luggage but no big deal

2026-02-26 • via Nuitee
S
simeoni • couple • gb
8
2026-02-23 • via Nuitee
V
Vanessa • extended_group • gb
8
It was fine for one night
Pros:

Room was comfortable

Cons:

Shower cubicle was very small

2026-02-23 • via Nuitee
P
Paul • couple • gb
7
2026-02-10 • via Nuitee
F
fuller • couple • gb
8
good 👍
Pros:

room location

Cons:

haveing breakfast

2026-01-29 • via Nuitee
S
sandra • couple • ie
4
Very dated and worn and probably homeless accommodation if honest
Pros:

Great location

Cons:

Really old fashioned and worn out. Also can't access front of building from 11pm to 7 am but staff do let you know that you have to enter from back lane. I wonder is it used as a homeless hostel mostly with one or two rooms to booking .com etc. Very dated mould in bathroom. No lift and about 3 floors up some really old stairs. Kind of grubby too dust everywhere and floors not hoovered. In fairness not like that in room rather just communal areas. We paid for deluxe double not sure what was deluxe about it. Very hard to get staff at reception. Had emailed for early check in but impossible to find anyone there, when 3pm arrived we had to wait for quite a while. I'd say its a homelessness accommodation generally. Just something didn't seem right tbh. Cld see kitchens on cameras at reception but wo knows where in building they were. Wouldn't stay again tbh

2026-01-29 • via Nuitee
H
Hannah • family_with_children • gb
7
You get what you pay for.
Pros:

Location was great.

Cons:

Too hot in the room, radiator thermostat was broken, light fittings need a good clean. Pillows were compacted and solid.

2026-01-28 • via Nuitee
S
Simon • solo_traveller • gb
7
2026-01-24 • via Nuitee