Facilities

Restaurant
Room service
Terrace
Family rooms
Luggage storage
Tour desk
Concierge service
Grocery deliveries
Staff adhere to local safety protocols
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Great location
Amazing staff
Cons:
Uncomfortable bed
Unattentive staff

Categories

Cleanliness
6.45
The bathroom was uncomfortable.
Service
8.45
Amazing staff.
Location
8.45
The location was great.
Room Quality
6.45
The bed was very uncomfortable.
Amenities
7.35
Standard quality for this hotel tier.
Value for Money
7.35
Standard quality for this hotel tier.
Food and Beverage
7.35
Standard quality for this hotel tier.
Overall Experience
7.35
Standard quality for this hotel tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:18

Property Description

Colonial Charm and Modern Comfort
Hotel Casona del Truco, nestled in central Guanajuato, offers a blend of colonial-style architecture and contemporary amenities. The elegantly decorated rooms feature modern conveniences like flat-screen TVs and free WiFi, providing a comfortable stay.

Culinary Delights and Convenience
Indulge in a culinary journey at the on-site restaurant, serving authentic Mexican flavors and international cuisine. For added convenience, room service is available, ensuring a delightful dining experience without leaving the comfort of your room.

Exceptional Service and Prime Location
With a 24-hour front desk and concierge services, Hotel Casona del Truco ensures that guests' needs are met promptly. Enjoy the prime location just minutes away from popular attractions like Juarez Theatre and the city's central park. Book now for an unforgettable stay in Guanajuato.

Important information:

If you are expected to arrive outside the check-in time, please inform the hotel as soon as possible of your estimated arrival tine to avoid early cancelation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs MXN 250 per day.

Location

Guest Reviews

7.4
Based on 11 reviews
Cleanliness: 6.45
Service: 8.45
Location: 8.45
Room Quality: 6.45
Amenities: 7.35
Value for Money: 7.35
Food and Beverage: 7.35
Overall Experience: 7.35
A
Andrés • couple • mx
8
Pros:

La ubicación tan céntrica

Cons:

La atención y el estado de las instalaciones y blancos

2026-02-22 • via Nuitee
M
Muñoz Hernández • extended_group • mx
10
Pros:

Excelente ubicación ☑️

2026-02-14 • via Nuitee
G
Guerrero • couple • mx
1
Mala comunicación.
Cons:

No me pude hospedar ahí.
Era mi primera opción pero cuando hice la reservación y ya estaba confirmada por medio de la app, me mandaron un mensaje para decirme que pagará en otra cuenta ya que Booking no les reflejaba el pago, me dieron un número de teléfono pero cuando quise marcar no me respondían, mande mensajes y solo me dijeron que iban a checar y ya no tuve más respuesta.
No respetaron la reservación que hice en la app y la comunicación fue pésima.

2026-01-27 • via Nuitee
D
Daniela • extended_group • mx
10
2026-01-26 • via Nuitee
M
Ma del Rocío • couple • mx
4
Mala
Pros:

La ubicación céntrica.

Cons:

Baño exterior, mal olor en habitación y sin artículos de limpieza personal y chapa de la puerta de acceso al cuarto en malas condiciones.

2026-01-19 • via Nuitee
A
Ansoo • couple • kr
5
시내 최고의 위치
Pros:

시내 어디든 걸어서 갈 수 있는 최고의 위치. 영어를 잘 하는 분이 환대해주었고 모든 의문에 바로 답해주었습니다. 체크아웃 후에도 저희의 배낭을 안전하게 잘 보과해주셨습니다. 그 모든 친절에 감사드립니다. 덕분에 우리는 좀더 가벼운 발걸음으로 이 도시의 멋진 탐험을 계속할 수 있었습니다.

Cons:

저희는 2인실을 예약했었습니다. 창문이 없었고 샤워룸이 바깥에 있었습니다. 오래된 건물인 만큼 새 호텔의 시설에 비교할 수는 없습니다.

2026-01-19 • via Nuitee
L
Lorena • couple • mx
4
Pros:

La ubicación bastante bien, con entrada independiente. El chico que nos atendió muy amable y una explicación bastante buena y detallada

Cons:

la habitación no tenia nada de ventilación, tenia un aire acondicionado que hacia mucho ruido justo a un lado de la cama lo que hizo imposible el descanso. al ser de dos plantas la escalera es muy incomoda y peligrosa, la cual no salía en las fotos. La pensión que se te permite esta hasta la calzada junto a la panorámica lo que hacia peligroso el regreso al centro

2026-01-19 • via Nuitee
E
Edgar FDZ • family_with_children • mx
8
economico, centrico, sencillo
Cons:

no tiene ventanas ni aire acondicinado, la tv no tenia control remoto

2026-01-12 • via Nuitee
D
Dallana • couple • mx
1
Pros:

La ubicación

Cons:

Era muy incómodo la cama y el baño

2025-12-08 • via Nuitee
V
viajera free • extended_group • mx
10
Pros:

La ubicación

Cons:

El personal nada atentos

2025-11-21 • via Nuitee
G
Gabriel Alejandro • solo_traveller • mx
9
2025-11-13 • via Nuitee
R
Richard • couple • us
10
Pros:

Amazing staff

2025-11-05 • via Nuitee
G
Garcia • solo_traveller • mx
9
2025-10-29 • via Nuitee