Hotel San Agustín

Hotels
8.6 (38 reviews)
Calle 5 No 12-72 , San Agustín , co

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Family rooms
Pets allowed
Luggage storage
Tour desk
Non-smoking throughout
Private check-in/check-out
Shared lounge/TV area
Outdoor furniture
Fire extinguishers
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean and comfortable rooms
Cons:
Small room sizes
Occasional cleanliness issues

Categories

Cleanliness
8.15
Mixed sentiment regarding cleanliness and small room size.
Service
9.15
Guests praised staff's kindness and willingness to help.
Location
9.15
Excellent location close to the main park and attractions.
Room Quality
7.65
Some rooms are small and sparsely equipped, affecting quality.
Amenities
8.65
Basic amenities provided; laundry service noted.
Value for Money
8.65
A good value considering location and service.
Food and Beverage
8.65
No specific mentions, assumed adequate.
Overall Experience
8.75
Overall pleasant stay with many positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-23 08:52

Property Description

Welcome to Hotel San Agustín, where comfort meets convenience in San Agustín.

Luxurious Rooms: Enjoy your stay in our rooms equipped with flat-screen TVs and cable channels for your entertainment.

Relaxing Amenities: Unwind in the private bathroom with hot water, perfect for a refreshing shower after a day of exploring.

Exceptional Service: Our 24-hour front desk ensures that your needs are met promptly, providing assistance whenever required.

Book your stay at Hotel San Agustín now for a memorable experience!

Important information:

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Managed by a private host

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for COP 25,000 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 38 reviews
Cleanliness: 8.15
Service: 9.15
Location: 9.15
Room Quality: 7.65
Amenities: 8.65
Value for Money: 8.65
Food and Beverage: 8.65
Overall Experience: 8.75
J
Joel • couple • ca
10
2026-03-08 • via Nuitee
C
Carlo • solo_traveller • it
7
Pros:

Los dueños,muy amable.

Cons:

Los cuartos sin ventanas.

2026-03-08 • via Nuitee
O
Orlando • couple • co
9
2026-02-23 • via Nuitee
E
Enna • family_with_children • co
10
Muy amables y atentos, nos orientaron y sugirieron lugares para visitar.
Pros:

La atención y amabilidad, necesitamos una lavandería con urgencia y ellos nos colaboraron en todo.

Cons:

Nada

2026-02-14 • via Nuitee
S
Sanchez • extended_group • co
10
Hotel San Agustin, ubicacion y ambiente familiar que agrada y enamora!!
Pros:

They finally gave me a single room, so it was obviously a nice choice for me. The room was nice, clean and it had AC.

Cons:

I liked everything, I have no complaints at all!!

2025-10-01 • via Nuitee
M
marco • extended_group • it
6
Pros:

Ottima posizione, a 200 m dalla piazza centrale ma molto tranquilla. Personale gentile e disponibile, ci hanno fatto anche il servizio lavanderia. Acqua calda ma non sempre.

Cons:

Camere sul cortile eccessivamente piccole e spoglie: niente comodini, tavolino, sedia, armadio, prodotti da bagno... solo un attaccapanni. E soprattutto senza nemmeno una finestra. Meglio le camere al piano superiore, ma ne era libera una sola.

2025-09-18 • via Nuitee
T
Thierry • solo_traveller • fr
7
2025-09-13 • via Nuitee
G
greshnyy • solo_traveller • co
10
2025-09-06 • via Nuitee
• family_with_children • co
8
Hotel bueno y económico.
Pros:

El hotel está muy cerca del parque principal, son muy amables, en general estuvo muy bien la estancia allí.

Cons:

Todo estuvo bien.

2025-09-01 • via Nuitee
S
Samuel • solo_traveller • ch
8
2025-08-29 • via Nuitee
S
Samuel • solo_traveller • ch
8
2025-08-29 • via Nuitee
S
sanchez perdomo • family_with_children • co
10
Exelente clima
Pros:

La amabilidad y el estilo colonial

2025-08-29 • via Nuitee
H
Huertas • couple • co
8
Pros:

La ubicación y la atención por parte del personal es excelente

Cons:

Deben mejorar la adecuación de las instalaciones

2025-08-26 • via Nuitee
V
Victor RAUL • couple • co
10
Como en casa.
Pros:

Muy buena la atención de la dueña,nos hizo sentir como en casa.

2025-08-23 • via Nuitee
C
CASTELLANOS LONDOÑO • family_with_children • co
10
Pros:

La atención

2025-08-23 • via Nuitee
• solo_traveller • co
8
Mejor precio encontrado, muy bien en general.
2025-08-21 • via Nuitee
M
milena • couple • co
8
Cumplió con mis expectativas
Pros:

La amabilidad de los dueños

2025-08-20 • via Nuitee
O
orozco gonzalez • couple • us
9
Pros:

Muy cerca al centro

2025-08-19 • via Nuitee
• family_with_children • co
7
buena
Pros:

la amabilidad de las personas

Cons:

no funcionó adecuadamente el agua caliente

2025-08-13 • via Nuitee
M
Markéta • extended_group • cz
9
Pros:

Ubytování bylo fajn, hlavně majitel Luis velmi nápomocný. I mimo sezónu se nám snažil zajistit celodenní výlet po okolí za dobrou cenu. Protože jsme neměli moc hezké počasí, jeho paní nám udělala horké kafíčko s pečivem a zajistila šňůru na pověšení mokrého oblečení.

2025-08-04 • via Nuitee