Children allowed

Facilities

Non-smoking rooms
Restaurant
Family rooms
Express check-in/check-out
Safety deposit box
Ironing service
Private check-in/check-out
Shared lounge/TV area
Outdoor furniture
Coffee Shop on site
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Comfortable beds
Cons:
Breakfast variety
Parking difficulties
No elevator

Categories

Cleanliness
8.68
Rooms described as very clean and cozy.
Service
8.95
Staff described as lovely, kind, and helpful.
Location
9.19
Described as central and perfect for excursions.
Room Quality
8.74
Rooms are large, comfortable, and maintained excellently.
Amenities
8.67
Amenities functioned well; parking challenging but manageable.
Value for Money
8.83
Good value for the price paid.
Food and Beverage
7.68
Breakfast options limited, but overall quality of food noted.
Overall Experience
8.85
Overall stay was wonderful despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 22:56

Property Description

Charming Lakeside Hotel in St. Gilgen

Convenient Location:
Hotel Radetzky is ideally situated in the heart of St. Gilgen, just a stone's throw away from the picturesque Wolfgang Lake. With key attractions and amenities within walking distance, guests can easily explore the beauty of the Salzkammergut region.

Comfortable Accommodation:
Relax in one of our cozy rooms, many of which feature a private balcony offering stunning views of the surrounding landscapes. Whether you're planning a day trip to Salzburg or Bad Ischl, Hotel Radetzky provides a welcoming retreat after a day of sightseeing.

Quaint Setting:
While the hotel does not have an elevator, the charm of its three-story layout adds to the authentic Austrian experience. Immerse yourself in the local culture and hospitality during your stay at Hotel Radetzky.

Book your stay at Hotel Radetzky now and experience the beauty of St. Gilgen firsthand.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children from 1 year old to 3 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.7
Based on 1158 reviews
Cleanliness: 8.68
Service: 8.95
Location: 9.19
Room Quality: 8.74
Amenities: 8.67
Value for Money: 8.83
Food and Beverage: 7.68
Overall Experience: 8.85
H
Hille solo_traveller de
9
2026-05-06 via Nuitee
L
Lubica couple sk
9
Great time at St Gilgen
Pros:

Comfortable and clean room with a balcony; generous breakfast; friendly staff.

2026-05-05 via Nuitee
J
Jana couple sk
8
There was nothing to complain. The room was clean and comfortable, and the staff was very friendly.
2026-05-04 via Nuitee
P
Piotr solo_traveller pl
8
Pros:

Miła obsługa.
Dobre śniadanie.
Blisko jeziora.

Cons:

Brak parkingu przy hotelu.
Wskazane parkingi - były pełne i nie było miejsca.
Dzwony z kościoła budzące od świtu.
Niefuncjionalne wejscie pod prysznic

2026-05-04 via Nuitee
P
Petr couple cz
10
Pros:

Vše krásné a čisté! Velice milý a ochotný personál.

2026-05-03 via Nuitee
J
Jean1992£ solo_traveller ph
9
Pros:

Close to bus station and ferry station
Very lovely staff and owner
Comfortable bed
Simple but nice breakfast

2026-05-02 via Nuitee
L
Lim couple my
1
A misleading, poorly managed “hotel” with hidden charges, terrible service, dirty rooms, and unacceptable breakfast ! Ab
Pros:

Nothing that I like , the worse experience that I ever had

Cons:

This was the worst experience of my entire Europe trip. I strongly advise anyone reading this review: do not choose this place. We ended up staying in what felt like a scam hotel.

On their main page, the listed price clearly stated it was for four people. However, when we checked in, they immediately charged us extra for two additional people, claiming we had only provided details for two guests. This made no sense because the price we booked was already for four people. They deliberately exploited this loophole, saying we didn’t submit information for the other guests, and forced us to pay for two more people — meaning we ended up paying for six people in total. It was clearly a trap from the beginning, as the website never made this condition clear. To make things worse, the additional charges were applied as adult rates even though they were for children, totaling over €250 extra.

Secondly, even though we paid for four people, the breakfast provided was nowhere near enough for four. Each person was given just one slice of bread, and only one type was provided — no refills. There wasn’t even basic milk available. We had to repeatedly ask if more food could be provided, almost like we were begging. Cheese was limited to a tiny piece per person, and when we asked for more, we were told there was no stock, with a very rude and dismissive attitude. This kind of breakfast is something we could have easily bought ourselves at a supermarket. It is absolutely not the standard of a hotel.

All food was strictly limited to one portion — no refills — and the quality was poor. Breakfast was extremely basic: plain bread, butter, and a coffee machine for self-service. Even the coffee machine was initially broken, and there was no milk available, meaning coffee without milk.

The second day’s breakfast was even worse. Each person was given just one crepe, with no option for more.

2026-04-20 via Nuitee
P
peter couple au
10
Lovely experience
Pros:

Family owned and operated boutique hotel, great location and staff.

2026-04-10 via Nuitee
I
Iuliia family_with_children ru
10
It’s really good hotel. I am going to come back! The room was really clean, comfortable, warm and calm. The breakfast wa
Pros:

Everything was fine!

Cons:

Nothing

2026-03-21 via Nuitee
D
Deanne couple au
8
We absolutely loved St Gilgen and would definitely look to stay at The Hotel Radetsky again and would also recommend the
Pros:

Location was brilliant and rooms were lovely and a great size. Stunning view. We were greeted by a chirpy lady who seemed to be the only staff member who wanted to smile and she was able to check us in early and that was so greatly appreciated. We struggled with the pillows being too soft but this was universal for us across Austria, Belgium, France, Netherlands and Germany. The bathroom was spacious enough with the shower having really hot water and great water pressure. There was a good range to choose from in the included breakfast which had lovely fresh fruit, meats and cheese, cereals, breads, a coffee machine and juices.

Cons:

The staff (Bulgarian or perhaps Russian) struggled with English and nobody seemed terribly happy to be working. Our stay in St Gilgen was only for 3 nights and it took 2 days and 3 reminders to the front desk staff to be issued with the St Wolfgang Card (discount card for transport and local attractions).

2026-01-28 via Nuitee
M
Mihály extended_group hu
10
Kiváló
Pros:

Kp. ban van

Cons:

-

2026-01-27 via Nuitee
W
Wierzbiak couple pl
5
2026-01-27 via Nuitee
H
Herbert couple at
10
2026-01-21 via Nuitee
J
Johanna couple at
10
Tolles Hotel mitten im Zentrum
Pros:

Alles top! Frühstück sehr gut!

2026-01-21 via Nuitee
M
Maxim family_with_children cz
9
Pros:

super lokalita. super personal. krasny pokoj

Cons:

snidaně je dostačujici, ale na tak krasný hotel by mohlo byt lepši - větši vyběr

2026-01-19 via Nuitee
A
Andreas family_with_children at
10
2026-01-19 via Nuitee
R
Ramona extended_group de
10
2026-01-19 via Nuitee
G
georg extended_group at
7
Passt so weit
Pros:

Lage, Ausstattung, Freundlichkeit

Cons:

Beim Frühstück hätte ich mir in dieser Preisklasse mehr Vielfalt erwartet. Buffet in einer kleinen Ecke des Speisesaal. Stau war die Folge

2026-01-19 via Nuitee
H
Helmut couple gb
10
2026-01-19 via Nuitee
M
Melanie couple de
8
2026-01-19 via Nuitee