Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Heating
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Excellent location for Kitzsteinhorn and Schmittenhöhe ski areas
Sauna available
Good ski room and boot dryer
Some guests reported clean rooms and regular housekeeping
Family apartment amenities (kettle, fridge) reported
Cons:
Poor breakfast quality (cold coffee, stale rolls, watered-down juice, questionable cold cuts)
Unreliable Wi‑Fi / non-functioning Wi‑Fi
Empty soap dispensers
Broken bathroom fixtures (shower head holder missing, faucet regulation broken, clogged drains)
Unprofessional staff behaviour / terse check-in and language issues
Noise from nearby main road in summer

Categories

Cleanliness
1
Mixed reports: some guests praised clean rooms and regular housekeeping, but others reported dirty drains and empty soap dispensers, indicating slightly below expected cleanliness.
Service
1
Mixed service: a few mentions of very friendly staff, but other reports note terse check-in, staff not speaking German, and unprofessional attire/behaviour, yielding a slightly negative service impression.
Location
1
Consistently praised as an excellent location for Kitzsteinhorn and Schmittenhöhe ski areas and quiet for skiing trips, though one reviewer noted road noise in summer; overall a strong positive for guests seeking proximity to ski lifts.
Room Quality
1
Room quality shows flaws: some rooms are older with broken fittings (shower head holder, faucet regulation), clogged drains and other maintenance issues, despite occasional comments about basic cleanliness.
Amenities
1
Sauna and ski-room/boot-dryer are repeatedly praised and valuable for ski guests; however, there are notable negatives (non-functioning Wi‑Fi, empty soap dispensers). Overall amenities are strong for the target guest when sauna/ ski facilities matter most.
Value for Money
1
Perceived value dropped for some guests due to poorer food quality, maintenance issues and inconsistent service compared with previous ownership, leading to a slight negative value judgement.
Food and Beverage
1
Several strong complaints about breakfast (lukewarm/old coffee, stale/leftover rolls, watered-down orange juice, questionable cold cuts) and an overall decline in food quality despite occasional positive reports; overall notably negative.
Overall Experience
1
Overall mixed-to-negative: some guests had pleasant stays (good location, friendly staff, clean rooms), but multiple guests reported major disappointments (breakfast, maintenance, Wi‑Fi), with at least one reviewer declaring 'never again.'
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-25 09:15

Property Description

Charming Alpine Retreat in Piesendorf

Relaxation at its Best: Unwind in our sauna after a day of exploring the picturesque surroundings. The luggage storage ensures a hassle-free stay.

Family-Friendly Fun: Let the little ones enjoy at the children's playground while you soak in the stunning mountain views from your room's balcony.

Convenience at Your Fingertips: Purchase your ski tickets onsite and hit the slopes of Zell am See and Kaprun effortlessly.

Experience the beauty of Piesendorf at Hotel. Wirtshaus TauernHex. Book now for an unforgettable stay!

Important information:

Please note that the restaurant will only be open for breakfast from 08/04/2026 to 23/04/2026.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
L
Lisa • family_with_children • de
4
Nicht nochmal!
Cons:

Leider war die Unterkunft alles andere als hygienisch. Im gesamten Gebäude roch es nach kaltem Rauch und „Kneipe“. Auch unser Zimmer war betroffen. Wir konnten dann zwar in ein Zimmer wechseln, was weniger stank, jedoch war der Boden dort übersäht von Hundehaaren. Zudem war kein schlafen möglich, da es an der Straße extrem laut war. Auch Geräusche aus den Nebenzimmern waren extrem laut zu vernehmen. Es war absolut nicht erholsam in dieser Unterkunft.

2026-08-08 • via Nuitee
J
Jolanta • solo_traveller • lt
8
Pros:

Viešbutis ant kelio, vieniems tai privalumas, kitiems trūkumas, nes girdisi mašinos. Bet lokacija gana gera.Pusryčius siūlo, bet gana prasti.
Patiko, kad paprašius, atnešė arbatinuką ir šaukštų.

Cons:

Nepatiko pusryčiai, ir pastovus kvapas iš virtuvės.

2026-08-08 • via Nuitee
M
Magdalena • solo_traveller • pl
10
2026-08-08 • via Nuitee
V
Vasko Mihajloski • solo_traveller • gb
7
2026-08-08 • via Nuitee
P
Patrick • solo_traveller • nl
7
Cons:

Zeer kleine douchecabine

2026-08-08 • via Nuitee
P
Plaisant Daniel • solo_traveller • fr
7
Pros:

Accueil du personnel

Cons:

Peu de places de parking - salle de bain petite et vieillotte - manque la climatisation - le lit d appoint etait un sofa non depliable et on avait la sensation de dormir sur une planche en bois.

2026-08-07 • via Nuitee
A
Anne • solo_traveller • nl
7
Vakantie gevierd in dit hotel :)
Pros:

Ruime kamer, lekker bed, fijne stoelen op het balkon.
Prima douche en prima.ontbijt.
De prijs en kwaliteit verhouding was prima! Vergeleken met andere hotels in Oostenrijk.

Cons:

Soms leken de broodjes wat oud bij het ontbijt.
De deur van de wc is erg krap..
We vonden het allemaal wel prima maar een opknapbeurtje op de kamers en buiten is geen overbodige luxe.
Denk aan gordijnen, kastjes die half uit elkaar waren, menu kaart die aan kreukels lag etc.
Het is allemaal wat aan de oudere kant.

2026-08-07 • via Nuitee
P
Paweł • solo_traveller • pl
9
2026-08-07 • via Nuitee
P
Pandey • extended_group • de
10
2026-08-07 • via Nuitee
H
Helena • couple • cz
10
2026-08-07 • via Nuitee
K
Karin • family_with_children • at
6
2026-08-07 • via Nuitee
M
maaike • solo_traveller • nl
7
Mooie ligging en vriendelijk personeel
Pros:

Ligging en vriendelijkheid personeel

Cons:

Inrichting wat verouderd, ontbijt was redelijk en geen airco.

2026-08-07 • via Nuitee
L
Laura • solo_traveller • es
9
Pros:

El tamaño del apartamento era fantástico y lo mejor de todo el balcón y las vistas. El desayuno correcto, con varias opciones de productos a escoger.

2026-08-07 • via Nuitee
K
Kołodziejczyk • solo_traveller • pl
8
Pros:

Fajny hotel z dobrą lokalizacją do wypadu na Glossglockner . Ogólnie polecam .

2026-08-07 • via Nuitee
M
Martina • solo_traveller • cz
7
Cons:

V ubytování jsme byli spokojený, ale pár mínus to mělo. Hotel se nachází u hlavní silnice tudíž vás ruší v noci auta. Snídaně se opakují stále dokola a není moc z čeho vybírat, personál je nepříjemný. Na pokojích není klimatizace, a při větších venkovních teplotách v pokojích je extrémní vedro.

2026-08-06 • via Nuitee
T
Tiago • solo_traveller • pt
8
2026-08-05 • via Nuitee
S
SULOWSKI • solo_traveller • pl
10
Pros:

Tani , dobry , pyszne śniadanie

2026-08-04 • via Nuitee
K
Karin • couple • at
6
2026-08-04 • via Nuitee
H
Hannah • couple • nl
6
Tegenvallen
Pros:

Het hotel lag goed gelegen om op doorreis te gaan.

Cons:

De bedden waren hard, na 2 nachten echt pijn aan mijn rug gehad. Ontbijt was echt minimaal voor wat wij gewend zijn. Het lawaai van de auto’s is duidelijk hoorbaar waardoor je niet kan slapen. Geen airco aanwezig waardoor je wel de deur of raam open moet zetten. Geen sauna in de zomer.

2026-08-03 • via Nuitee
C
Carina • couple • de
3
Machen wir nicht nochmal.
Pros:

Das Essen war lecker.

Cons:

Wir haben ein Zimmer mit Balkon gebucht, das wir nicht bekommen haben. stattdessen war unser Zimmer in Richtung Hauptstraße, und es war sehr viel Verkehr. Im Zimmer selbst war es sehr heiß, sodass permanent das Fenster geöffnet sein musste. Aufgrund des Verkehrslärmes wiederum konnte man sich im Zimmer kaum verständigen, geschweige denn gut schlafen. Zudem sind wir total zerstochen.
Das Bad war sehr herunter gekommen (undichte Dusche/wackelnde Fliesen, etc.).
Das Personal selbst konnte teils kein Deutsch und war nicht wirklich höflich (kein Hallo, nicht als Personal erkennbar). Eine Reklamation war nicht möglich, da die Rezeption, obwohl innerhalb der angegebenen Zeiten, nicht besetzt war.

2026-08-03 • via Nuitee