Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Non-smoking rooms
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Excellent location for Kitzsteinhorn and Schmittenhöhe ski areas
Sauna available
Good ski room and boot dryer
Some guests reported clean rooms and regular housekeeping
Family apartment amenities (kettle, fridge) reported
Cons:
Poor breakfast quality (cold coffee, stale rolls, watered-down juice, questionable cold cuts)
Unreliable Wi‑Fi / non-functioning Wi‑Fi
Empty soap dispensers
Broken bathroom fixtures (shower head holder missing, faucet regulation broken, clogged drains)
Unprofessional staff behaviour / terse check-in and language issues
Noise from nearby main road in summer

Categories

Cleanliness
1
Mixed reports: some guests praised clean rooms and regular housekeeping, but others reported dirty drains and empty soap dispensers, indicating slightly below expected cleanliness.
Service
1
Mixed service: a few mentions of very friendly staff, but other reports note terse check-in, staff not speaking German, and unprofessional attire/behaviour, yielding a slightly negative service impression.
Location
1
Consistently praised as an excellent location for Kitzsteinhorn and Schmittenhöhe ski areas and quiet for skiing trips, though one reviewer noted road noise in summer; overall a strong positive for guests seeking proximity to ski lifts.
Room Quality
1
Room quality shows flaws: some rooms are older with broken fittings (shower head holder, faucet regulation), clogged drains and other maintenance issues, despite occasional comments about basic cleanliness.
Amenities
1
Sauna and ski-room/boot-dryer are repeatedly praised and valuable for ski guests; however, there are notable negatives (non-functioning Wi‑Fi, empty soap dispensers). Overall amenities are strong for the target guest when sauna/ ski facilities matter most.
Value for Money
1
Perceived value dropped for some guests due to poorer food quality, maintenance issues and inconsistent service compared with previous ownership, leading to a slight negative value judgement.
Food and Beverage
1
Several strong complaints about breakfast (lukewarm/old coffee, stale/leftover rolls, watered-down orange juice, questionable cold cuts) and an overall decline in food quality despite occasional positive reports; overall notably negative.
Overall Experience
1
Overall mixed-to-negative: some guests had pleasant stays (good location, friendly staff, clean rooms), but multiple guests reported major disappointments (breakfast, maintenance, Wi‑Fi), with at least one reviewer declaring 'never again.'
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-25 09:15

Property Description

Charming Alpine Retreat in Piesendorf

Relaxation at its Best: Unwind in our sauna after a day of exploring the picturesque surroundings. The luggage storage ensures a hassle-free stay.

Family-Friendly Fun: Let the little ones enjoy at the children's playground while you soak in the stunning mountain views from your room's balcony.

Convenience at Your Fingertips: Purchase your ski tickets onsite and hit the slopes of Zell am See and Kaprun effortlessly.

Experience the beauty of Piesendorf at Hotel. Wirtshaus TauernHex. Book now for an unforgettable stay!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:30 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 10 per person per stay when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
D
Daniel • extended_group • at
4
Preis/Leistung hat m.E. nicht zusammen gepasst
Pros:

Zentrale Lage

Cons:

Dusche hatte keinen Duschvorhang, Frühstücksbuffet war nicht ausreichen, Nutella war gefroren

2026-03-23 • via Nuitee
A
Auer • solo_traveller • at
9
2026-03-22 • via Nuitee
P
Peter • solo_traveller • de
3
Never again
Pros:

Abendessen vorsichtshalber ausfallen lassen, da zu der früheren Hauptstoßzeit das Restaurant diesmal komplett leer war. Frühstück: Desaster: Kaffee lauwarm und vielleicht vom Vortag, Brötchen nicht frisch, auch Vortag, dann aufgebacken. Auswahl sehr überschaubar. Wurst hatte schon leichte graue Ränder, also auch nicht frisch. Orangensaft mit Wasser verdünnt. Frühstück in der Bäckerei ein Ort weiter dann sehr lecker.

Cons:

Ich kam früher öfters in dieses Hotel, weil beruflich günstig gelegen. Es war immer freundlich, das Essen war fantastisch und es herrschte immer reger Betrieb. Anscheinend Besitzerwechsel. Heute no go und lost place. Rückkehr ausgeschlossen.

2026-03-19 • via Nuitee
M
Martin • couple • cz
9
Všechno v pohodě.
Pros:

Všechno tak nějak běžně v pohodě, nic výjimečného, ale ani nic vyloženě špatného. Sauna je milý bonus, nicméně její prostory mi osobně nepřišly příliš útulné.
Dobrý sušák na lyžáky i prostory na lyže. Snídaně skromnější, ale obsahovala vše včetně vajíček, párků, džusu a ovoce se zeleninou.

Cons:

V zimě to tolik nevadilo, ale v létě s otevřeným oknem spát nepůjde - hluk z blízké hlavní silnice byl silný i v noci o víkendu. Asi jediné závažnější mínus.

2026-03-19 • via Nuitee
P
Philipp • solo_traveller • de
6
2026-03-16 • via Nuitee
M
Michal • family_with_children • cz
5
Cons:

nefunkční wifi

2026-03-15 • via Nuitee
C
Corrado • solo_traveller • de
4
Mixed evaluation: it needs improvement by more engaged owners.
Pros:

Sauna and Ski room good.

Cons:

Wifi: a Desaster.

2026-03-14 • via Nuitee
D
David • solo_traveller • at
6
2026-03-14 • via Nuitee
N
neil • family_with_children • au
10
2026-03-14 • via Nuitee
F
Filius81 • extended_group • at
6
2026-03-14 • via Nuitee
R
Ralph Habets • family_with_children • nl
8
2026-03-13 • via Nuitee
H
Hannes • solo_traveller • at
8
2026-03-11 • via Nuitee
A
Andreas • solo_traveller • de
5
2026-03-10 • via Nuitee
P
Petra Mathe • family_with_children • at
10
Cons:

Seifenspender für Hand und Body war leider leer 😕

2026-03-10 • via Nuitee
D
Dieter • solo_traveller • at
10
2026-03-10 • via Nuitee
M
Marinčić • family_with_children • hr
5
Cons:

Vrata od kupatila su bila pokvarena ,nisu se mogla zatvoriti
Odvod od umivaonika je bio zaštopan
Osoblje ne priča njemački , radi se u trenirkama i ne adekvatno obučeni kuhari
Sapuni su bili prazni

2026-03-08 • via Nuitee
Łukasz • extended_group • pl
8
2026-03-08 • via Nuitee
Łukasz • family_with_children • pl
8
2026-03-08 • via Nuitee
M
Mršták • family_with_children • cz
9
Pros:

Ubytování předčilo naše očekávání. Vybavení je sice trochu starší, ale všechno bylo čisté, pravidelný úklid a výměna ručníků. V rodinném apartmá byla k dispozici i rychlovarná konvice a lednice. Snídaně měla pestrý výběr.

2026-03-06 • via Nuitee
J
Jo • family_with_children • be
8
2026-03-05 • via Nuitee