Genussgasthof & Hotel beim Krutzler

Hotels
9.4 (20 reviews)
Heiligenbrunn 16 , Heiligenbrunn , at

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Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent food
Cons:
Pool water could be warmer
WiFi connection issues

Categories

Cleanliness
8.35
Standard quality for this hotel tier.
Service
9.99
Extremely friendly staff, very helpful.
Location
9.36
Beautiful location for relaxation.
Room Quality
9.31
Well-equipped and comfortable rooms.
Amenities
9.34
Great pool and spa facilities.
Value for Money
9.3
Excellent stay for the price.
Food and Beverage
9.85
Super tasty dinner and delicious breakfast.
Overall Experience
9.72
Wonderful experience, perfect for a family vacation.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 21:39

Property Description

Luxurious Amenities

Indulge in the ultimate relaxation experience with indoor and outdoor pools, a spa area, and a variety of massage and beauty treatments available at an additional cost.

Culinary Delights

Savor the taste of Austrian cuisine and Pannonian specialties, accompanied by the popular Uhudler wine, in our charming restaurant.

Recreational Activities

From table tennis to exploring the scenic surroundings on bicycle or e-bike, there are plenty of activities to keep you entertained during your stay.

Experience the perfect blend of luxury, culinary delights, and recreational fun at Genussgasthof & Hotel beim Krutzler. Book now to secure your unforgettable getaway.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in some hotel rooms and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    People no matter the age stay for € 71 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 20 reviews
Cleanliness: 8.35
Service: 9.99
Location: 9.36
Room Quality: 9.31
Amenities: 9.34
Value for Money: 9.3
Food and Beverage: 9.85
Overall Experience: 9.72
L
Lars • solo_traveller • dk
9
2026-01-20 • via Nuitee
A
Adam • couple • at
10
Pros:

Lage Sauna frühstück und Freundlichkeit.

2026-01-16 • via Nuitee
M
michaela • extended_group • at
7
2025-11-17 • via Nuitee
C
Christoph • solo_traveller • at
8
2025-11-16 • via Nuitee
I
Ildikó • couple • hu
10
Családi Hotel, szívvel-lélekkel dolgoznak az emberek.
Pros:

Nagyon kedves volt mindenki, pihenni mentünk, teljesen feltöltődtünk.

Cons:

Wellnesben a medence vize lehetett volna melegebb. Alig volt vendég, aki fürdött.

2025-11-13 • via Nuitee
N
Nicola • solo_traveller • it
10
Pros:

Cordialità del personale
Cucina ottima
Ricca colazione

Cons:

WiFi carente

2025-11-04 • via Nuitee
F
Franz • couple • at
9
2025-09-17 • via Nuitee
R
Robert • couple • at
9
2025-09-06 • via Nuitee
B
Bernd Sieber • solo_traveller • at
9
Pros:

Besten geeignet für Wanderer, die den Bernstein Trail gehen wollen. Schönes Haus mit ausgezeichneter Verpflegung.

2025-09-01 • via Nuitee
B
Brigitte • couple • at
8
2025-08-29 • via Nuitee
C
Christiane • couple • at
9
Pros:

Ein wunderschöner Ort mit einem wunderbaren Hotel, das alles bietet, was man braucht um ein paar Tage zu entspannen. Gastfreundschaft vom Feinsten!

2025-08-11 • via Nuitee
A
Alexandra • couple • at
9
2025-08-10 • via Nuitee
M
Matthias • couple • sa
10
Pros:

We had a wonderful stay, first relaxed at the pool and spa facilities, and then had a super tasty dinner at the hotels restaurants. Wonderful evening walk around the Vineyard Cellars. Breakfast was delicious too. Helmut and his team were very friendly and helpful. We will come again in future 😎

2025-08-08 • via Nuitee
F
Franz • couple • at
10
Romantisch
Pros:

Alles!
Extrem freundlich, gutes Essen, super Ausstattung uvm.
Die Kellergasse ist 100m entfernt!

2025-08-04 • via Nuitee
C
Clemens • extended_group • at
10
2025-08-04 • via Nuitee
S
Stephan • with friends • at
8
Very good
Pros:

The host family was super nice and welcoming. Pool was refreshing and pretty cool after a long and sweaty day on the bike. Nice restaurant with interesting menu focussing on local products, especially Uhudler. Nice location surrounded by vineyards and historic wine cellars.

Cons:

Shower pressure was low and WIFI just working in the reception area. At this price level l would expect both to work without issues as a standard service.

2024-07-24 • via Nuitee
B
Birgit • young couple • at
10
Wonderful experience
Pros:

Exceptionally helpful and friendly staff.
Location was exactly what we were looking for: Quiet, yet well connected to bike trails, and greenery all around. Due to bad weather we didn't do as much biking as planned, but the small indoor pool and wellness arena were a great alternative.

2023-09-25 • via Nuitee
L
Ladislav • young couple • sk
10
Really enjoyed the peace of the countryside, After Uhudler tour this was perfect place to regenerate
Pros:

Almost perfect small family hotel as you can see in TV novels. With excellent restaurant.

Cons:

Short stay. Nextr time I will double the time.

2023-09-01 • via Nuitee
M
Marcela • young couple • sk
10
Exceptional
2023-07-14 • via Nuitee
T
Thomas • solo traveller • us
10
A haven for active seniors and fun families with high levels of interest in nature
Pros:

From the perspective of an older person w/ occasionally restricted mobility, this place is like a slice of Austrian heaven. Several rooms are designed with seniors in mind, with elevator access, extra-wide doors to accommodate “rollers”, and higher toilet seats.
As the 4th generation representative, owner Helmut, assisted by staff and his dear Mother, caters to each guest’s personal comfort. I nearly fell over the first morning on entering the breakfast room when I discovered that what I had thought was the buffet was my personal table, with name card: two baskets of breads, a bowl of cereal, fresh cut pineapple, yogurt, non-lactose milk, a plate of cheeses & meats, butter & jellies: I can’t even recall everything. And then I got my choice of cooked egg (omelet). In addition, since I was a solo guest, a variety of reading material was placed next to my plate, and I was presented by Helmut with a tourist card to get discounts in the area.
And what an area! In a few hours, you can eat your way thru Burgenland, Slovenija, and Hungary, visit several castles, hike in the hills, view museums…. It appears you can also borrow equipment from the hotel for your outdoor activities.
Families with children will appreciate the “game room” off the lobby and the indoor swimming pool. There’s also a spacious “back yard” with an outdoor pool.

Cons:

NOT a dislike, just a note: this is a small town in the country: if you need bright lights and loud music, another location may be more suitable. And please make sure you leave a room for me next spring.

2023-04-26 • via Nuitee