Hotel Carolina Del Mar

Hotels
8 (1201 reviews)
calle 10C #1C --78 , Santa Marta , co

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Fax/photocopying
Sauna
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Good value for money
Cons:
Location safety concerns
Delayed breakfast service

Categories

Cleanliness
7.71
Several reviews mentioned cleanliness positively, but issues with dirty dishes and overall state of the area were also noted.
Service
8.68
Guests highlighted the friendliness and helpfulness of the staff.
Location
7.22
The location had mixed reviews, with many noting safety concerns and a lack of appeal for tourism.
Room Quality
8.17
Rooms were generally comfortable and clean, although some pointed out small size.
Amenities
8.2
Guests enjoyed amenities like the pool and sauna, despite some mentions of limited food service.
Value for Money
8.66
Overall good value for the price, as noted by guests.
Food and Beverage
7.21
Breakfast quality and timing received mixed reviews, affecting the overall score.
Overall Experience
8.18
Despite some issues, guests had a mostly positive experience overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 08:32

Property Description

Central Location in Santa Marta:
Hotel Carolina Del Mar is conveniently situated in Santa Marta's town centre, making it the perfect base for exploring the vibrant surroundings and attractions of the city.

Comfortable Rooms and Convenient Amenities:
Each room at Hotel Carolina Del Mar is equipped with a cable TV, air conditioning, and a private bathroom with a shower, ensuring a comfortable stay for all guests. Additionally, the hotel offers free WiFi access, a 24-hour front desk, a terrace, and facilities like grocery deliveries, a shared lounge, and a tour desk for added convenience.

Exciting Activities and Nearby Attractions:
Guests can enjoy a variety of activities both on-site and in the surrounding areas, including cycling, fishing, and hiking. With popular destinations like El Rodadero Beach, Rodadero Sea Aquarium and Museum, and Playa Blanca just a few kilometers away, there is no shortage of adventures to embark on during your stay at Hotel Carolina Del Mar.

Book now to experience the perfect blend of comfort, convenience, and excitement at Hotel Carolina Del Mar.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    People no matter the age stay for COP 30,000 per person per night when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 1201 reviews
Cleanliness: 7.71
Service: 8.68
Location: 7.22
Room Quality: 8.17
Amenities: 8.2
Value for Money: 8.66
Food and Beverage: 7.21
Overall Experience: 8.18
C
Cristian Camilo solo_traveller co
7
2026-05-06 via Nuitee
C
cornu solo_traveller be
6
2026-05-05 via Nuitee
F
Friederike extended_group mx
7
Nice little hotel with lovely staff and good value for money
Pros:

Very decent little hotel with lovely staff, 24/7 reception, and clean rooms with AC, TV and fridge. 10 mins walk into the center. Wifi working well. Breakfast basic (eggs + bread) but freshly made. For the price, fulfilled all our expectations.

Cons:

It's already quite on the edge of town and we were told not to go further to avoid shady corners. Not all rooms have a wardrobe / space to hang clothes nor a table where you can sit. Breakfast could use some variety. Pool area looks a bit neglected, we didn't go for a swim.

2026-05-03 via Nuitee
S
Severiche solo_traveller co
9
2026-04-30 via Nuitee
solo_traveller co
4
2026-04-29 via Nuitee
D
Diana solo_traveller co
2
Nada agradable la experiencia
Pros:

Nada

Cons:

La ubicación terrible y no se advierte en el momento de la reserva, servicio de
Restaurante pésimo, jacuzzi sucio,
Olvide pedir servicio de aseo y por eso mi cuarto permaneció sucio cosa que no se advierte, pedí cambio de habitación y tarifas desproporcionada.
No lo recomiendo para

2026-04-29 via Nuitee
R
rodriguez diaz couple co
9
Pros:

El hotel está muy lindo, la habitación es cómoda, estaba limpia, cama comoda. El personal muy amable y el desayuno aunque la cantidad era poca, estaba rico

Cons:

Lo unico no tan bueno es el sector, algo solitario y muchos habitantes de calle, por esa razón se hace inseguro por la noche, si sales de noche volver en taxi para mayor seguridad

2026-04-29 via Nuitee
D
Dairo rolando solo_traveller co
9
Satisfatorio
Pros:

Tiene internet y es limpio y tiene directv

Cons:

El aire no enfriaba mucho la habitacion

2026-04-29 via Nuitee
C
Carlos alberto solo_traveller co
10
2026-04-28 via Nuitee
R
Rico Rojas couple co
8
Pros:

Tiene una ubicación muy central, es facil llegar y es fresco

Cons:

La zona se siente insegura por los habitantes de calle

2026-04-27 via Nuitee
E
Elena solo_traveller bg
1
Pros:

Стаята беше прилична

Cons:

Мястото е ужасно. Наоколо е пълно с кошари и наркомани. Персоналът на хотела не е обучен да обслужва клиенти. Много бавно и не знаят кло стаи са им свободно и кои заети.
Много шумнооо

2026-04-27 via Nuitee
A
Alejandro couple co
10
2026-04-26 via Nuitee
M
Marlon Agudelo solo_traveller co
8
Buena
Pros:

El personal!

Cons:

En mi parecer algo incómodo, estrechos los pasillos

2026-04-24 via Nuitee
N
Novoa couple co
8
Pros:

Muy limpio

Cons:

Nada

2026-04-23 via Nuitee
L
Luis Diego Jose solo_traveller co
10
Pros:

Excelente el ambiente y la atencion del personal, muy bien ubicado, sin pensarlo volveria

2026-04-21 via Nuitee
L
Laury couple co
8
2026-04-19 via Nuitee
V
Vera solo_traveller us
1
Pros:

Only one positive - it was cheap

Cons:

1) although location is close to the center, the last couple of blocks you have to walk through to get to the hotel are overtly scary

2) customer service is non-existent. Wifi didn't reach my room and the hallway leading to the room was pitch dark - I messaged the property at least half a dozen times and walked down to the reception 3 times over 2 days. Every time they said they are coming right over, every time nobody came. Then when I finally lost my patients, after 2 full days of asking for help, and requested to leave a day early, they declined to prorate the payment and then insisted that somebody comes fix all the things I have been asking to fix right as I was packing my bags to leave. They also tried to gaslight me with insisting that it's my phone's fault that wifi wasn't working (miraculously works everywhere else)

3) the pool was visibly dirty

4) the advertised breakfast is scarce.

2026-04-19 via Nuitee
F
Favio couple co
10
2026-04-17 via Nuitee
S
Suanzy solo_traveller cr
3
2026-04-16 via Nuitee
S
stefany solo_traveller co
8
Pros:

Lo limpio que es, la terraza, la atención del personal fue espectacular.

Cons:

La ubicación y los malos olores de la calle.

2026-04-15 via Nuitee